| Customer Service | 3/10   |
|---|---|
| Quality of website | 4.8/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.5/10 |
| Overall Rating | 5/10 |
Full review by
Guest.
on 27th Jul 2008
User Rating : 0
Respect :
0
Good Points: pretty trim but cost 33.25 for 5 pieces of trim.
General comments: sent me 5 pieces of trim saying they ran out. charged me 20.00 shipping and said would send the other piece later with another 20.00 shipping. Unbelievable! my last piece of trim will cost 22.65 I think I will do without! I won't be buy anything else from them
Guest.'s review and ratings | 53 words
Review by
Virginia Grandmother
on 7th Mar 2008
User Rating : 0
Respect :
0
I ordered a doll family and was concerned as to whether it would arrive on time for my granddaughter's birthday. Since I ordered it three weeks ahead of time, I assumed it would, but I sent an e-mail asking. The e-mail I received in return informed me in these exact words: "We are not concerned when customers receive items. If a customer is in a hurry with a last minute gift purchase, they should order sooner. Our responsibility, and our only legal responsibility, is to ship out the items i ...
Virginia Grandmother's full review | 193 words
Review by
jwallace
on 20th Feb 2008
User Rating : 0
Respect :
0
Ordered $9 catalog, learned it would cost $9 in postage, wanted to cancel order, was told order on non-cancellable, then told could cancel for $5 fee, I refused to pay, called my bank and cancelled my credit card. A year later, I was turned over to two collection agencies for owing Mott's $30.
jwallace's full review | 54 words
Review by
billieconlee
on 12th Dec 2007
User Rating : 10
Respect :
0
I have purchased many items from Motts and know that I can trust and rely on them to deliver exceptional products at reasonable prices. Since Oklahoma no longer has a miniature shop, I find Motts to be a great treasure.
The bedroom suites and dining room furniture by Frank that I recently purchased is beautiful and arrived quickly and is amazing. I have also received some Bespaq furniture that is delightful. The porcelain dolls are beautiful and they have a large selection to choose from.
T ...
billieconlee's full review | 140 words
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