HSBC Premier Card Reviews

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2.2 / 5
From 6 reviews
33% of users recommend this

  • Customer service

  • Value For Money

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“Best Buy Account-Best Buy is great-HSBC is Terrible”

Written on: 22/10/2012 by blupkwy2 (1 review written)

I have tried and failed to pay this account ahead-no matter how many payments I make it is never ahead, and if I do not make a payment exactly on the 2ND I am considered late. HSBC is who finances for BEST BUY, use your VISA card with a different bank-Do not use HSBC-The way they treat their customers-even the ones that try to pay ahead is horrible. Best Buy is a good company but HSBC is not. (read more)

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★★★★★
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“Best credit card available in the UK”

Written on: 30/07/2011 by neil4504 (4 reviews written)

This card is excellent and I rarely use my other cards anymore. Firstly because the customer service is so good. Unlike most departments at HSBC, if you call, you speak with someone who speaks English as a first language and is extremely polite and helpful. Secondly the "premier points" can be easily redeemed for Amazon (or other vouchers) and I get £30 to £50 a month to spend with these. I am not sure how it would be possible to improve the product! (read more)

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“I am an end user of this card and the point that I...”

Written on: 07/07/2010 by DaveyB2 (3 reviews written)

I am an end user of this card and the point that I want to make is about the loyalty scheme - I think its great! I have been using this card for many years and generally pay off the balance at the end of each month and through that have been gradually accumulating points. I had ignored them for a while and thought hey guess what I could get a radio alarm clock that I didnt need etc. But the points can be used against travel so I inquired about this, fearing some long drawn out form and... (read more)

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“I as a retailer have today seen my first invoice from...”

Written on: 05/07/2010

I as a retailer have today seen my first invoice from HSBC with the new premier charges of 0.7 to 0.9% added. There is no breakdown of the charges which I can reconcile to daily takings. I have requested a breakdown but told not available. I have reported this to Trading Standards and awaiting a response. (read more)

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“Are HSBC customers aware that HSBC Merchant services...”

Written on: 22/03/2010

Are HSBC customers aware that HSBC Merchant services have written to all card retailers to advise that on only HSBC Premier cards from June 1,2010 an additional 0.7% commision will be charged on face to face transactions and 0.9% mail order transactions. The retailer has been told that he can make a charge to cover this commision but also must make a charge to cover all cards,if he chooses to charge for Premier cards. The retailer has also been advised that these charges are not negotiable... (read more)

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“Every month, despite paying by direct debit, my HSBC...”

Written on: 05/10/2007 by artofohm (11 reviews written)

Every month, despite paying by direct debit, my HSBC Premier Credit Card received late payment charges plus interest charges. I had to call monthly to have them reinstated, every single month!!! (read more)

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