Indigo Furniture Reviews

★★★★★
4.9 / 5
96.1% of users recommend this
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Latest Reviews

★★★★★

“A First Class Company Providing Beautiful Furniture ”

Written on: 16/05/2013 by abeg1 (4 reviews written)

Just purchased a King Size Leather Sleigh Bed from Indigo and it is absolutely stunning. Living in the South of England we found Indigo through a web browser and were impressed initially by the beautiful furniture and the professional website layout. We arranged to visit their showroom in Matlock and although they had no leather sleigh beds on display, was so impressed with the showroom and quality of the furniture, together with the professionalism of the friendly and helpful Salesman I... (read more)

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★★★★★

“Exceeded Expectations”

Written on: 22/04/2013 by ClaireBaker1977 (1 review written)

Amazing, Amazing, Amazing! Our beautiful furniture was delivered last week and is simply stunning. We ordered pieces for our master bedroom, dining room, lounge and family room. Some of the pieces were bespoke due to one of our rooms being round and these are exactly as we required them. Our new Indigo Furniture has made our house a home! We couldnt thank the team more. (read more)

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★★★★★

“delivery and returns of products and overall...”

Written on: 18/03/2013

I am writing to say how impressed I am with your service, This is the fifth time I have ordered from you, which speaks for itself and the quality of your products. Today, one of the items I received wasn't right for the room I wanted it to go into. and without any questions the item was returned with the delivery men and a refund was issued immediately. I then telephoned your very helpful and knowledgeable sales team and we sorted out another one which was better suited. Also , as promised... (read more)

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★★★★★

“Stunning furniture ”

Written on: 15/03/2013 by Ashekhawat

We ordered quite a lot of furniture from indigo for our new place including bed, dining table, sofa, side table etc. We could not be happier with the furniture we received! The ordering process was very easy , probably the easiest part of our move. We ordered a customised piece which was made exactly like we wanted. I could not recommend this company highly enough. The furniture is stunning and we never tire of the compliments we receive ! Thank you so much indigo for making our house into a... (read more)

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★★★★★

“Quality matched with consistently excellent customer...”

Written on: 14/03/2013 by NessaB (1 review written)

Our first Indigo purchase was a sleigh bed in 2006 and since then we keep going back, even planning weekends away so we can go via Matlock and visit their showroom to eye up our next purchase! It is lovely to be surrounded at home by such good quality, long-lasting furniture that is so obviously made by skilled craftsmen. Each member of staff we've dealt with has been so helpful and efficient, making every dealing with Indigo a positive experience. I wouldn't hesitate to recommend Indigo... (read more)

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★★★★★

“Excellent Furniture”

Written on: 12/03/2013

A quick thanks from the Harris Clan for the beautiful dining room furniture we received the other day. It really has finished off the Living room perfectly. Excellent customer service through out the whole experience, just how it should be. In a world which prizes quantity over quality, it is so refreshing to receive the latter. Thanks again to all off you at Indigo. We'll no doubt be back in the future. (read more)

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★★★★★

“Love, love, love my new furniture!”

Written on: 11/03/2013

I've just taken delivery of some gorgeous new bedroom furniture, and am thrilled to bits! [names removed], the delivery and installation guys, were great in terms of phoning ahead and assembling everything for me, and [name removed] was very helpful with scheduling the delivery around my hectic diary. I have purchased from Indigo previously, and it was great to see that the quality of furniture, attention to detail and customer service is at least as good as before. It was a brilliant... (read more)

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★★★★★

“INDIGO * FURNITURE WITH RUSTIC CHARM”

Written on: 09/03/2013

We've just received delivery of an INDIGO 4 DRAWER tall Plank Chest, which we ordered in late January to match other items we purchased in 2009. I am really pleased with the piece, it's standing proundly next door to its big brother the 6 drawer and is great height as a dressing table too for all those things girls need on hand. Just love Indigo furniture, and my husband likes it too which is a good testimony as he's an ex pattern maker and perfectionist. It's got a certain rustic charm... (read more)

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★★★★★

“Beautiful and high quality furniture”

Written on: 08/03/2013 by SimonThorpe (1 review written)

This is the second time I've purchased furniture from Indigo and I would thoroughly recommend them and their products. I have purchased bedroom and dining furniture and have been extremely happy with the whole service, from ordering through to delivery by Indigo's own friendly and professional men. The handmade furniture is beautiful (rustic and warm), well made and helps to make a house feel like a home. I wouldn't hesitate in buying from Indigo again or recommending them. (read more)

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★★★★★

“Best purchase ever!”

Written on: 02/03/2013 by jsam08

I am thrilled with my new Riven Oak Desk and roll back chair from Indigo furniture. Good, solid and beautifully crafted, I have no doubt that I will never need another desk! The ordering process is made easy by the office staff, and communication is friendly and helpful. Also the delivery men took care bringing the furniture into the house, and gave advice on how to care for my furniture. I am recommending Indigo to everybody, you will not be disappointed! (read more)

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★★★★★

“You have been warned...You Will Be Hooked”

Written on: 30/01/2013 by sartre (1 review written)

Once we brought our first item from Indigo several years ago, we have not gone any ware else for our furniture. The quality and craftsmanship is second to none, the service is refreshingly pleasant and the guys that delivery the items are so helpful and friendly. I have recommended Indigo to lots of my friends and family and will continue to do so. (read more)

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★★★★★

“Vintage chunky square mighty grand / petite shabby leather”

Written on: 12/01/2013 by gooders17

From start to finish the service was impeccable. Staff in the shop were pleasant, helpful and knowledgeable about their quality professional crafted products. Delivery was well planned,as promised and the two guys could not have been more helpful and careful. The sofas are FAB-U-LOUS, comfortable and very well crafted. We will be buying INDIGO again, well done team Indigo. Kind Regards Brian and Julie Cole BURTON UPON TRENT (read more)

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★★★★★

“Helpful sales and wonderful furniture”

Written on: 11/01/2013 by Pixiefox

The ladies in the sales office were amazing, we set up a wedding account and it was completely taken care of, we had nothing at all to worry about, they even produced cards to put with our invitations and gave our guests the option of gift vouchers if the preferred... The furniture is beautiful and with such quality furniture built to last, it's no wonder they can offer such good guarantees on it..! (read more)

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★★★★★

“Top Quality Service at Indigo”

Written on: 10/12/2012 by catycooke

I ordered 2 peices of furniture from Indigo and found their service from the word go to be friendly, efficient and customer focused. I recieved calls at appropriate intervals to confirm delivery dates and was very clear about what was happening and when. The furniture itself, as always, is great quality (I have had furniture from them before). It's solid and smells beautifully woody!! The men who delivered it were so friendly and put both items in situ for me and even waxed my kitchen... (read more)

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★★★★★

“Fab showroom,stunning furniture,customer service 2nd...”

Written on: 15/10/2012 by Pennyc31 (1 review written)

Clare and the team, A quick note to express our gratitude and thanks! Myself, Sam and partner, Penny, had to send this message to thank you all, and show our utmost appreciation for the service you have provided us many times over. We repeatedly find ourselves making the journey to your showroom and for good reason… We started by purchasing the incredible taper four poster bed and plank skinny side tables. Since then, our visits have always been acknowledged with the same friendly and... (read more)

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★★★★★

“Snuggla Sofa”

Written on: 15/10/2012 by dewfgbeiubnf

Hi. We took delivery of our Snuggla on Friday and I just wanted to email to say what great service we received right through from the initial order to the delivery. The Snuggla is great (pictures attached). We have it in our kitchen so we can sit in there with a coffee watching the TV when we have been out walking the dog. It fits and suits the kitchen perfectly. We will certainly be using Indigo again. Regards Simon Higgins (read more)

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★★★★★

“YET ANOTHER BRILLIANT PURCHASE”

Written on: 04/10/2012 by sugs

I WENT INTO THE SHOP LAST WEEK FOR MORE FURNITURE FOR MY SON WHO LIVES IN LEICESTER. CLAIR AND THE TEAM OF SALES LADIES ARE SECOND TO NONE. THEY ARE EXTREMELY POLITE AND VERY KNOWLEGEABLE AND NOTHING IS TOO MUCH EFFORT.THE PLANK UNITS(DINING TABLE & CHAIRS, SIDEBOARD, BED,WARDROBE ETC.)LOOK GREAT NOW THEY ARE IN PLACE. I HAVE RECOMMENDED INDIGO TO SEVERAL FRIENDS AND WILL CONTINUE TO DO SO. MANY THANKS TO DELIVERY TEAMS FOR THEIR HELP TOO. CLAIR IS A FANTASTIC MANAGER. (read more)

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★★★★★

“Beautiful furniture from a company that cares! ”

Written on: 24/09/2012

Just after my TV cabinet was delivered I discovered that ,due to a misinterpretation of the shelf opening height, my Hi-Fi would not fit. I telephoned Indigo to see what my options were and within a few hours of my call , they had agreed to make up another cabinet to my exact specification and deliver without any additional charge. I was kept informed at all times and received delivery of replacement cabinet within a few weeks. This is my second order from Indigo and would not hesitate to... (read more)

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★★★★★

“Fantastic in every possible way. Will definitely be back!”

Written on: 17/09/2012 by Roopin (1 review written)

I first shopped with Indigo when, I believe they first started out, nearly 14/15 years ago. Went back recently to purchase furniture for my new house and was so pleased that the service they provided was just as fantastic this time round as it was then. Clair and her team in Sales, along with all those in After Sales, Despatch and Delivery have been fabulous throughout, keeping me informed and up to date on the progress of my order. The furniture arrived on Friday just gone, and it... (read more)

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★★★★★

“great furniture, great value”

Written on: 26/08/2012 by denisegibbs (1 review written)

Delighted by the quality, stylishness and practicality - we bought a big table, chairs, benches and large bookcase. All are fabulous. Would happily recommend (and have recommended - they have also bought also and are equally delighted). (read more)

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★★★★☆

“Bed not comfy but good customer service”

Written on: 08/08/2012

Bought a kingsize bed, the frame looks lovely but the mattress, which I paid a premium for, doesnt fit the frame. It is five cms too wide as the whole bed frame is five feet wide (standard kingsize mattress size) but the part where the mattress lies is much smaller. Very uncomfortable too lie on. (read more)

Timlowry's Comment

Written on: 28/08/2012

Hi

I'm commenting from Indigo Furniture in reply to your review.

Thank you for taking the time to post your comments, we are always pleased to hear feedback from our customers in order for us to ensure that our furniture is of the highest possible quality and that our customer service is meeting the very high standards we set ourselves.

I'm sorry that you're unhappy with the comfort of your bed and mattress. As can be seen by our high ranking on all independent online review sites we always put our customers first and would very much appreciate the opportunity to correct the issue for you.

If you could contact me directly on tim@indigofurniture.co.uk or on 01629 581800 I will be more than happy to look into the problem in order to find a satisfactory solution for you.

Kind regards

Tim Lowry
Director
Indigo Furniture Limited

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Carolynr's Comment

Written on: 04/10/2012

Independently of this review I contacted customer services. They were very helpful and it turned out there was a mistake with how the bed was put together. They came out and fixed it and now the bed is perfect. Would buy from indigo again

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★★★★★

“We would like to say how impressed we are with our...”

Written on: 19/06/2012 by mik11 (1 review written)

We would like to say how impressed we are with our bedroom furniture. The delivery and installation were flawless and excellent. Well done. Would definitely recommend Indigo Kim & Graeme Wilson, Monifieth, Angus, May, 2012 (read more)

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★★★★★

“INDIGO FURNITURE - CHUNKY PLANL TABLE AND PEW CHAIRS”

Written on: 18/06/2012

After a few weeks of waiting our furniture and lived up to all expectations. It is stunning, very practical and really comfortable. The quality of the furniture is excellent, and was well worth the wait. Thank you for the excellent service we received from placing the order to delivery – it is so nice to deal with such a professional company your team was a real pleasure to deal with. (read more)

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★★★★★

“Riven Oak Furniture”

Written on: 21/05/2012

Top notch quality and unbeatable for the price, very different from anything else that I looked at, it has become a real talking point in my office. I have used the pre and post sales service and delivery of Indigo as examples of great customer service. The driver/installation team are a real credit to and are great ambassadors for the company. I can highly recommend them. (read more)

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★★★★★

“RIVEN OAK LOFT BED & TEQUILA CHEST”

Written on: 21/05/2012 by ZARAAUSTIN

WOULD LIKE TO SAY A GREAT BIG THANK YOU TO ALL OF THE TEAM AT INDIGO. THE CUSTOMER SERVICES WAS AMAZING FROM START TO FINISH. MY NEW RIVEN OAK LOFT BED & TEQUILA CHEST ARE BEAUTIFUL. THE DELIVERY MEN WERE EXCELLENT & KEPT ME UPDATED ON ARRIVAL & PUT MY FURNITURE IN PLACE. I WILL DEFINITELY BE BACK TO ORDER SOME MORE OF YOUR WONDERFUL FURNITURE IN THE NEAR FUTURE. MANY THANKS & KINDEST REGARDS ZARA & DAVE FROM CORNWALL (read more)

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★★★★★

“Plank TV Cabinet and Dinky Console”

Written on: 11/05/2012 by martinsymonds

We are completely and absolutely satisfied with the furniture and outstanding service that we have received from Indigo. They were incredibly accomodating and understanding in helping us to specify and receive exactly what we wanted/needed. We really appreciated the help from a number of different staff and cannot recommend them highly enough. I believe that my Sister in law will be visiting soon and as we are in the process of planning a major refit of our bedroom, I suspect that we will... (read more)

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★★★★★

“Great Furniture, Great Service at a great price!”

Written on: 08/05/2012 by aimeep83

Thank you so much to the Team at indigo Furniture, I love my Chunky Courner Leather sofa, it is so comfortable and after 2 years still looks like new. I have 2 children and a large dog and i can confirm the sofa is definitely pet and child friendly! We would also like to thank the customer service team for all of their help, they really couldn't do enough to help us. No forgetting the dispatch and delivery team for their prompt delivery and friendly manner. My husband and I can't wait for... (read more)

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★★★★★

“Fabulous selection”

Written on: 06/05/2012 by simonandtraceyhill (1 review written)

If you are looking for something with a distinctive look that will make your friends go WOW then Indigo is the company for you. We ended up with not only ordering the fabulous reclaimed cart coffee table but then the dining set and TV cabinet following a trip up from Kent as we were so impressed. We have had so many comments that we now even have other friends locally with various pieces and I can't say I blame them - fabulous look, great delivery guys, which helped as it is certainly built... (read more)

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★★★★★

“High quality products and service ”

Written on: 29/04/2012

It was a pleasure to deal with Indigo, the service from start to finish was fantastic and I am delighted with our items. We bought an oak dining room table with benches and chairs to match, leather sofa and stool and an oak coffee table. The high quality, rustic furniture really stands out and makes our home cosy and fashionable. The service was excellent, staff were extremely helpful on the phone and they kept us informed with delivery times. We knew we would have to wait for our items as... (read more)

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★★★★★

“Indigo Furniture in Matlock”

Written on: 17/04/2012 by shawiam

The build quality of this furniture is exceptional. It is not mass produced but built to order and its high quality finish can be seen first hand in the Showroom in Matlock, where there is no pressure, no hard sell, just a friendly easy atmoshere. The furniture is timeless, won't "date" and very attractive. It is classy,looks very expensive but is actually very reasonably priced considering the craftsmanship involved. I have a Dining Table and 4 Chairs, a TV Cabinet, Lamp Table a Leather... (read more)

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★★★★★

“Wonderful furniture and service from Indigo, great...”

Written on: 10/04/2012 by stuartallen2010 (1 review written)

Went spend crazy in January 2012 and bought almost £4k's worth of furniture from Indigo. Have been renovating my house, and have filled up the rooms I have completed with a Bed, Bookcase, Coffee Table, Desk, Bedside tables, etc. Love their products, had them delivered on time, they look great and cant wait to buy more for the other rooms. The sales staff in the showroom were very friendly, and worked with me to get the right products, and sizes, and when the items were delivered, the... (read more)

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★★★★★

“Superb Furniture, First Class Service”

Written on: 07/04/2012 by Happycouple47 (1 review written)

We have just bought the Vintage Square Corner Sofa. This is our second purchase from Indigo. Again the service we received fom placing the order to the delivery was faultless. It is a pleasure to find a company who look after their customers individually. My husband placed the order over the phone and the assistant was so helpful and patient ensuring we measured everything correctly. I was given an approximate date for delivery followed up with an exact date and a time of delivery. On... (read more)

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★★★★★

“Dining Table and Chairs ”

Written on: 07/04/2012 by RobSt (1 review written)

The dining table and chairs are exactly as we hoped they would be- very solid, a simple elegant design that has reassuring solidity, that we are very pleased with. The important part of any purchases that are made on line is the quantity, quality and importantly the timing of the communnication with the supplier. From placing the order I was made to feel very comfortable with Indigo and the customer services team, they kept me informed the delivery date was planned. I was updated of the... (read more)

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★★★★★

“Great furniture and service”

Written on: 20/03/2012

I've recently bought a panel bed from Indigo. The bed is great quality and looks fantastic. I also purchased a mattress, which I have to say is the best mattress I've slept on! The team at Indigo were without exception helpful and professional, especially with accommodating my special requests (didn't want a footed). I would certainly recommend Indigo. The showroom is also lovely. (read more)

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★★★★★

“Fantastic Quality Furniture From Ingigo”

Written on: 20/03/2012 by Erka (1 review written)

WOW ,WOW, oh my god,were the first words we spoke when we saw our coffee table,TV cabinet and our two junk bedside cabinets,the craftmanship is absolutly first class,it feels personnel to you ,the product s were deliverd individually wrapped ,delivery guys very very polite and curtious,initially the sales team were brilliant,polite and really helpfull on the telephone, we were kept upto date at all times and the delivery was even earlier than expected,which was great because the excitment... (read more)

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★★★★★

“Stunning Quality and service yet again!”

Written on: 07/03/2012 by 1VickiChapman

Items bought: Reclaimed beam King size bed, mattress, 5 drawer junk panel cupboard, 2 junk bedside tables. Feedback: We have bought furniture from Indigo before and were more than happy with the quality of the furniture and the courteous nature of the staff and delivery team. After waiting 5 years to order the reclaimed beam bed we were so excited to finally get it. The delivery guys were amazing, carrying it up 2 flights of stairs and then assembling it. As well as having to carry the... (read more)

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★★★★★

“New Office Package.”

Written on: 05/03/2012

We took delivery of desk and filing Cabinet from Indigo, and all ican say is that te quality is superb.This is the third time we have bought furniture from Indigo,and i would strongly recommend them. (read more)

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★★★★★

“Amazing products and fabulous customer service”

Written on: 05/03/2012 by Rach5162 (1 review written)

We were passing by the shop in Matlock and just had to go into the shop - I would love to buy everything in there! We ordered a 7 foot reclaimed bed and a bespoke 6ft blanket box. They are absolutely stunning and we had fantastic customer service right through from the initial contact in the shop, to our bed being delivered, right on time when they said it would be - no messing around and always kept in the loop as to the status of our order Would highly recommend (read more)

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★★★★★

“Skinny Junk Table”

Written on: 20/02/2012 by adeholder23

We ordered a skinny junk table 7ftx3ft with 8 chairs. The service form start to finish was amazing the table and chairs are stunning, literally the high point of our house. The delivery staff were fantastic too! (read more)

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★★★★★

“Fantastic Service”

Written on: 19/02/2012 by Bigbird263 (1 review written)

The quality of our Baby Plank Bed is amazing, we wanted something solid, and it is certainly that! The Customer Service from the start was fantastic, delivery was straight forward and we can't rate the bed highly enough. We would definitely recommend Indigo to others, in fact, we already have to some friends who have bought a bed too! (read more)

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★★★★★

“Top Class Quality Furniture and Service!”

Written on: 18/02/2012 by busybee2605

We discovered Indigo Furniture five years ago and ordered all of our bedroom furniture.......everyone commented on how lovely it was and such good quality! We recently decided to re-vamp our lounge and ordered the L-shape sofa, cart coffee table, and various other bits of plank range gorgeous furniture....which arrived in January. We have to say the lounge looks absolutely stunning, the sofa is so comfy too!!! I couldn't wait to show my family and friends, who all commented with a 'Wow'... (read more)

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★★★★★

“Outstanding”

Written on: 18/02/2012 by SandraGillespie (1 review written)

After a monumental search for some good quality furniture we decided to travel to Matlock to see the indigo furniture shop after finding it on the Internet. It was well worth the journey. The staff are exceptionally helpfull without being pushy the furniture is fabulous we bought all sorts and I could not be happier. The guys who came to deliver were lovely nothing was too much trouble, I cannot recommend Indigo highly enough, their products and service are exceptional and I would urge... (read more)

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★★★★★

“Amazing furniture and customer service from Indigo...”

Written on: 18/02/2012 by Sarahsteve (1 review written)

We received our second order last Monday and I just wanted to highlight the excellent customer service and standard of the furniture received. Any queries are always patiently and helpfully dealt with by the customer service team so you really feel completely happy with your order even before you place it. Each piece is absolutely outstanding and it all looks amazing in our living room. The furniture is beautifully built, and built to last unlike the pieces you see in the high street these... (read more)

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★★★★★

“Indigo Furniture Brilliant”

Written on: 18/02/2012 by AllyCooper (1 review written)

We are so pleased with the furniture we ordered, infact we are absolutely delighted! It looks stunning and is so well made, you can see and feel the quality craftsmanship in all of it. The customer service from placing the initial order to the friendly delivery drivers has surpassed all our expectations and we were so grateful that it was delivered before our wedding, one less thing to stress about! A big thank you to all at Indigo Furniture, we look forward to purchasing from them in the... (read more)

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★★★★★

“Superior Quality Bed”

Written on: 17/02/2012 by PKC67 (1 review written)

Thankyou so much for the 4 Poster Taper Bed. The quality and the craftsmanship is outstanding and stunning, and gives great character to our bedroom. From the moment we contacted Indigo, the service we recieved was second to none, they were kind and considerate, and it was a pleasure to purchase from an established and trustworthy company. There is nothing negative that i could say and I would highly reccomend Indigo and this product in particular to everyone out there. Thankyou again from... (read more)

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★★★★★

“I have been the proud owner of an Indigo Junk table...”

Written on: 26/08/2009

I have been the proud owner of an Indigo Junk table and benches for the past 4 years. They are so solidly made and look brilliant in the right surroundings. If looked after correctly with a bit of wax, they continue to look as good as the day they were purchased. The only bad thing about them is transporting them if you move house because there is so much wood involved! (read more)

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★★★★★

“Can't recommend these guys enough. As others, I was a...”

Written on: 16/02/2009 by moe252 (1 review written)

Can't recommend these guys enough. As others, I was a little nervous spending so much over the web but all their reassurance over the phone put my mind at ease. When it arrived though I was blown away. The quality is superb-WAY above those in other stores where you're advised not to sit on the leather in your jeans (I was tempted to take them off and test it!) This is furniture that will last for years!
All the staff are SO helpful! And I mean REALLY helpful-like you really matter- not just... (read more)

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★★★★★

“Well we had our arched sofa delivered last week and I...”

Written on: 07/04/2008 by jodyfrano (1 review written)

Well we had our arched sofa delivered last week and I must say it's just right for us, looks great, good quality should last us years, Very pleased. To be honest it was a gamble ordering online from just looking on Indigo's Web Site but it turned out ok with the staff on the phone & email very helpful.
Many thanks we hope to deal with you again.
Ps, the delivery lads could not have been more helpful, I don't normally bother to leave comments on web sites but the Service and furniture... (read more)

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★★★★★

“We love love love Indigo Furniture! Refreshing to see...”

Written on: 21/03/2008 by Ninky (1 review written)

We love love love Indigo Furniture! Refreshing to see a boutique furniture company selling their own designs in great quality at realistic prices and not made in China! I have just seen the jamcapital review here and feel compelled to write because our experiences of Indigo Furniture are so completely opposite to his. We honestly cannot praise them enough! We took delivery of our sofas (and bed) last September and continue to be thrilled to bits with them as time goes on the leather is... (read more)

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★★★★★

“I recently purchased a Square Arm Shabby sofa, and I...”

Written on: 09/01/2007 by richmark (1 review written)

I recently purchased a Square Arm Shabby sofa, and I can not speak highly enough of the quality, service and value for money that they offer.

My order was dealt with efficiently and professionally. When the sofas were delivered they were exactly what I had wanted. It is always tricky when buying on the Internet without setting foot in a showroom. However, Indigo Furniture came recommended, so I gave them a go, and I would not hesitate in recommending them to anyone else considering... (read more)

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