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Written on: 11/11/2012 by AlanPS2000 (1 review written)
Stayed there for 2 weeks, first day there was told there had been a flood in the rooms booked but they can upgrade us to a self catering appartment, would have been ok but the fact had gone with my parents and didnt want to share rooms with them. took 3days of complaints before this was rectified, was allocated a room with no balcony at road level so could not have curtains open during the day. Food was awful, breakfast consisted of cold pressed meat and a boiled egg and evening meal was the… Read Full Review
Written on: 18/08/2011
THE HOTEL WAS DIRTY AND IN VERY POOR CONDITION. THE LIFT WAS OUT OF ORDER FOR THE WHOLE OF OUR TEN DAY STAY. NO COOKED BREAKFAST WHICH WE PAID FOR. STUDENTS RUNNING AMOK. SWIMMING POOLS FILTHY. FOOD LEFT ON THE STAIRWAY FOR THE DURATION OF OUR STAY. ELECTRIC LIGHT SOCKETS HANGING OUT OF CEILINGS. FOOD SPLATTERED UP THE KITCHEN WINDOW OF OUR APARTMENT. DONT KNOW HOW LONG IT HAD BEEN THERE FOR.NO EVENING ENTERTAINMENT BY THE POOLSIDE AS STATED. NO HOTEL REFURBISHMENT HAD TAKEN PLACE IN 2010 AS… Read Full Review
Written on: 21/06/2009
Bugibba Holiday Complex Was Great Soo Was The Food The Rooms Were Quite Big And The Staff Were Friendly..I Would Revist This Hotel Over And Over Again..:D Loveeed It :D… Read Full Review
Written on: 06/10/2007 by california (1 review written)
Wouldn't recommend Bugibba Holiday Complex to anyone!
The resort though was quite a nice place especially along the sea front - a lot of cafes, bars and shops - a man made beach. Also very easy to catch a bus to most places of interest.
Recommend Oasis (just down the road) for trips - trips from the hotel very expensive.
Also recommend Paul's Bar for food… Read Full Review
Written on: 05/09/2007 by PJHOPE1973 (1 review written)
On the whole I read the reviews and feared the worst but it was okay for a short stay, but I cannot say we will be rushing back!… Read Full Review
Written on: 08/08/2007 by caro7 (1 review written)
We stayed at this complex 15 years ago and it was a beautiful place. We're so disappointed ruined two days of our holiday… Read Full Review
Written on: 22/05/2007 by bilbo2 (1 review written)
I booked the week before I went, a single traveller so paid excess for occupancy so overall I cant complain about it. It was clean, tidy, food was all right what more can you expect for £200 half board… Read Full Review
Written on: 22/02/2007 by angela moss (1 review written)
We had two rooms at the Buggiba Holiday Complex because we were away with our parents, we asked for tea making facilities, beware this only gives you a kettle, two cups and a spoon if you're lucky. Mom's kettle blew the electrics!
We both had ants running around the rooms, they are only small ones.
Loos were leaking on the bathroom floor, we tried to get a man to fix the problems we were having only to find he was very busy with everyone else. The kettle was replaced, the electrics fixed… Read Full Review
Written on: 08/10/2006 by RobP2001 (1 review written)
If you do not attend on the day of the welcome meeting at the Buggiba Holiday Complex in Malta, you are not going! The reason is, you only get 14 days from sign date to cancel, so if you are at the start of your holiday, you will not have enough time to cancel. It would appear, even if you are in time, they ignore your attempts to cancel and you are told to buy or be sued!
So enjoy the hotel, as it is a great base for a great holiday. Just be wary of reps acting as timeshare touts!… Read Full Review
Written on: 27/09/2006 by rogue10 (1 review written)
The complex was nothing like advertised in the brochure. It looked more like an Eastern Block residential area. The staff, apart from the odd one or two, were quite ignorant towards people in the complex. The only thing to keep kids entertained were the swimming pools, which were laced with chlorine, and this was just thrown in by maintenance staff late in the evening, instead of being mixed in properly. The amenities in the rooms were very basic. I even found the bottom 3 inches of our fridge… Read Full Review
Written on: 08/09/2006 by marloes (1 review written)
Maybe the food was good, but that wasn't all that great either. The room was not clean, especially the bathroom. Also the 'everyday' cleaning service means nothing in this hotel. I think all they do is get your dirty towels without replacing them. This is really the worst hotel we ever stayed in and I would advise no one to ever go here.
Nothing more to say about the Buggiba Holiday Complex in Malta. I regret booking this trip… Read Full Review
Written on: 19/08/2006 by waddy (1 review written)
The air conditioning at the Buggiba Holiday Complex was totally inadequate and we waited 5 days before they allowed us to have a fan. The pool was overcrowded.
The complex regualarly accommodates hundreds of Italian students who are not supervised and are noisy, rude and threatening. We had many complaints while there eg toilet overflowing, air con, noise and an attempted entry into our room - These complaints were dealt with in a way which showed absolutely no customer service skills from… Read Full Review
Written on: 15/08/2006 by TinaMatthews (1 review written)
The pool area at the Buggiba Holiday Complex is not big enough for the size of the hotel. The food was very bland and there was not a lot of choice. I would not go back to this hotel again, and I am also very wary about going to Malta, as apparently, all hotels take in Italian students during July and August… Read Full Review
Written on: 01/01/2006 by tad rhino (2 reviews written)
Buggiba Holiday Complex rooms were small but clean. There were 3 in our room and out daughter had only a chipboard type camp bed. The pool was great and it was a decent enough place… Read Full Review
Written on: 24/08/2005 by aneil66 (1 review written)
I can honestly say that this Buggiba Holiday Complex is the worst place we have ever been to. I felt so sorry for the kids as they wanted to go and swim but would you let your kids swim in a pool which is never cleaned. At night you could see the scum floating across the water. The air-con in the room pushed out a gentle waft. The room was smelly and the carpets absolutely abysmal. Bed had a massive crack on the frame, the sofa bed was rotting with bits falling out. Every night there was… Read Full Review
Written on: 17/08/2005 by s333ell (1 review written)
Holiday booked in Jan'05 for self,partner and partners son. Buggiba Holiday Complex booked as looked like place where activities would be put on for kids, this was not the case. Never managed to get bed at pool in 2 week stay, towels on beds from daylight! Complex too big for size of pool and surrounding area. Attitude of reception staff to ourselves and many others on our day of departure very poor, we watched one making faces at colleague when dealing with a guests complaint about the state… Read Full Review
Written on: 23/07/2005 by sbates81 (1 review written)
My girlfriend and I booked our week in the Bugibba Holiday Complex on the internet 6 months before we were due to depart. The pictures on the website made the hotel look top notch and we decided to take a chance. When we arrived at reception the place looked similar but certainly not to the standard of the photographs we saw. The room, although functional, was in need of renovation. You could see the electrical wiring in the ceiling and the air con wasn't exactly efficient. The shower took… Read Full Review
Written on: 20/07/2005 by CANTER59 (1 review written)
Malta is a lovely part of the world but the Buggiba Holiday Complex is not the place to stay if you want a relaxing holiday as it is over run with teenagers. Definitely not the place for people with small children.
The hotel is large but has a distinct lack of sun beds - during our 2 week stay we managed to get a sun bed for 1 day. I think that people got up at 6am to put their towels down!!
The food in the hotel is ok but very bland and boring. The staff in the restaurant are very polite… Read Full Review
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Written by samanthaj84