Bugibba, Bugibba Holiday Complex Reviews
Latest Reviews
★☆☆☆☆
“Absolutely Dire”
Written on: 11/11/2012 by AlanPS2000 (1 review written)
Stayed there for 2 weeks, first day there was told there had been a flood in the rooms booked but they can upgrade us to a self catering appartment, would have been ok but the fact had gone with my parents and didnt want to share rooms with them. took 3days of complaints before this was rectified, was allocated a room with no balcony at road level so could not have curtains open during the day. Food was awful, breakfast consisted of cold pressed meat and a boiled egg and evening meal was the... (read more)
★☆☆☆☆
“HOTEL OF HORRORS”
Written on: 18/08/2011
THE HOTEL WAS DIRTY AND IN VERY POOR CONDITION. THE LIFT WAS OUT OF ORDER FOR THE WHOLE OF OUR TEN DAY STAY. NO COOKED BREAKFAST WHICH WE PAID FOR. STUDENTS RUNNING AMOK. SWIMMING POOLS FILTHY. FOOD LEFT ON THE STAIRWAY FOR THE DURATION OF OUR STAY. ELECTRIC LIGHT SOCKETS HANGING OUT OF CEILINGS. FOOD SPLATTERED UP THE KITCHEN WINDOW OF OUR APARTMENT. DONT KNOW HOW LONG IT HAD BEEN THERE FOR.NO EVENING ENTERTAINMENT BY THE POOLSIDE AS STATED. NO HOTEL REFURBISHMENT HAD TAKEN PLACE IN 2010 AS... (read more)
★☆☆☆☆
“unclean!!!!!!! thank god for munchies!!!!!”
Written on: 10/10/2009
unclean!!!!!!! thank god for munchies!!!!! (read more)
★★★★★
“Bugibba Holiday Complex Was Great Soo Was The Food The...”
Written on: 21/06/2009
Bugibba Holiday Complex Was Great Soo Was The Food The Rooms Were Quite Big And The Staff Were Friendly..I Would Revist This Hotel Over And Over Again..:D Loveeed It :D (read more)
★☆☆☆☆
“Wouldn't recommend Bugibba Holiday Complex to anyone! ”
Written on: 06/10/2007 by california (1 review written)
Wouldn't recommend Bugibba Holiday Complex to anyone!
The resort though was quite a nice place especially along the sea front - a lot of cafes, bars and shops - a man made beach. Also very easy to catch a bus to most places of interest.
Recommend Oasis (just down the road) for trips - trips from the hotel very expensive.
Also recommend Paul's Bar for food.
(read more)
★★☆☆☆
“On the whole I read the reviews and feared the worst...”
Written on: 05/09/2007 by PJHOPE1973 (1 review written)
On the whole I read the reviews and feared the worst but it was okay for a short stay, but I cannot say we will be rushing back! (read more)
☆☆☆☆☆
“Waste of a holiday.”
Written on: 21/08/2007 by kazzer1 (1 review written)
Waste of a holiday. (read more)
★☆☆☆☆
“We stayed at this complex 15 years ago and it was a...”
Written on: 08/08/2007 by caro7 (1 review written)
We stayed at this complex 15 years ago and it was a beautiful place. We're so disappointed ruined two days of our holiday. (read more)
★★★☆☆
“I booked the week before I went, a single traveller so...”
Written on: 22/05/2007 by bilbo2 (1 review written)
I booked the week before I went, a single traveller so paid excess for occupancy so overall I cant complain about it. It was clean, tidy, food was all right what more can you expect for £200 half board. (read more)
★☆☆☆☆
“We had two rooms at the Buggiba Holiday Complex...”
Written on: 22/02/2007 by angela moss
We had two rooms at the Buggiba Holiday Complex because we were away with our parents, we asked for tea making facilities, beware this only gives you a kettle, two cups and a spoon if you're lucky. Mom's kettle blew the electrics!
We both had ants running around the rooms, they are only small ones.
Loos were leaking on the bathroom floor, we tried to get a man to fix the problems we were having only to find he was very busy with everyone else. The kettle was replaced, the electrics fixed,...
(read more)
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Showing 1 - 10 of 25 Reviews
★★★★☆
“If you do not attend on the day of the welcome meeting...”
Written on: 08/10/2006 by RobP2001
If you do not attend on the day of the welcome meeting at the Buggiba Holiday Complex in Malta, you are not going! The reason is, you only get 14 days from sign date to cancel, so if you are at the start of your holiday, you will not have enough time to cancel. It would appear, even if you are in time, they ignore your attempts to cancel and you are told to buy or be sued!
So enjoy the hotel, as it is a great base for a great holiday. Just be wary of reps acting as timeshare touts!
(read more)
★☆☆☆☆
“The complex was nothing like advertised in the...”
Written on: 27/09/2006 by rogue10 (1 review written)
The complex was nothing like advertised in the brochure. It looked more like an Eastern Block residential area. The staff, apart from the odd one or two, were quite ignorant towards people in the complex. The only thing to keep kids entertained were the swimming pools, which were laced with chlorine, and this was just thrown in by maintenance staff late in the evening, instead of being mixed in properly. The amenities in the rooms were very basic. I even found the bottom 3 inches of our... (read more)
★☆☆☆☆
“Maybe the food was good, but that wasn't all that...”
Written on: 08/09/2006 by marloes
Maybe the food was good, but that wasn't all that great either. The room was not clean, especially the bathroom. Also the 'everyday' cleaning service means nothing in this hotel. I think all they do is get your dirty towels without replacing them. This is really the worst hotel we ever stayed in and I would advise no one to ever go here.
Nothing more to say about the Buggiba Holiday Complex in Malta. I regret booking this trip.
(read more)
★☆☆☆☆
“The air conditioning at the Buggiba Holiday Complex...”
Written on: 19/08/2006 by waddy (1 review written)
The air conditioning at the Buggiba Holiday Complex was totally inadequate and we waited 5 days before they allowed us to have a fan. The pool was overcrowded.
The complex regualarly accommodates hundreds of Italian students who are not supervised and are noisy, rude and threatening. We had many complaints while there eg toilet overflowing, air con, noise and an attempted entry into our room - These complaints were dealt with in a way which showed absolutely no customer service skills from...
(read more)
☆☆☆☆☆
“The pool area at the Buggiba Holiday Complex is not...”
Written on: 15/08/2006 by TinaMatthews (1 review written)
The pool area at the Buggiba Holiday Complex is not big enough for the size of the hotel. The food was very bland and there was not a lot of choice. I would not go back to this hotel again, and I am also very wary about going to Malta, as apparently, all hotels take in Italian students during July and August. (read more)
★★★★☆
“Buggiba Holiday Complex rooms were small but clean....”
Written on: 01/01/2006 by tad rhino (2 reviews written)
Buggiba Holiday Complex rooms were small but clean. There were 3 in our room and out daughter had only a chipboard type camp bed. The pool was great and it was a decent enough place. (read more)
☆☆☆☆☆
“I can honestly say that this Buggiba Holiday Complex...”
Written on: 24/08/2005 by aneil66 (1 review written)
I can honestly say that this Buggiba Holiday Complex is the worst place we have ever been to. I felt so sorry for the kids as they wanted to go and swim but would you let your kids swim in a pool which is never cleaned. At night you could see the scum floating across the water. The air-con in the room pushed out a gentle waft. The room was smelly and the carpets absolutely abysmal. Bed had a massive crack on the frame, the sofa bed was rotting with bits falling out. Every night there was... (read more)
★★☆☆☆
“Holiday booked in Jan'05 for self,partner and partners...”
Written on: 17/08/2005 by s333ell
Holiday booked in Jan'05 for self,partner and partners son. Buggiba Holiday Complex booked as looked like place where activities would be put on for kids, this was not the case. Never managed to get bed at pool in 2 week stay, towels on beds from daylight! Complex too big for size of pool and surrounding area. Attitude of reception staff to ourselves and many others on our day of departure very poor, we watched one making faces at colleague when dealing with a guests complaint about the... (read more)
Waddy's Response to 206675_s333ell's Review
Written on: 19/08/2006
Totally agree
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★★★☆☆
“My girlfriend and I booked our week in the Bugibba...”
Written on: 23/07/2005 by sbates81 (1 review written)
My girlfriend and I booked our week in the Bugibba Holiday Complex on the internet 6 months before we were due to depart. The pictures on the website made the hotel look top notch and we decided to take a chance. When we arrived at reception the place looked similar but certainly not to the standard of the photographs we saw. The room, although functional, was in need of renovation. You could see the electrical wiring in the ceiling and the air con wasn't exactly efficient. The shower... (read more)
★★★☆☆
“Malta is a lovely part of the world but the Buggiba...”
Written on: 20/07/2005 by CANTER59 (1 review written)
Malta is a lovely part of the world but the Buggiba Holiday Complex is not the place to stay if you want a relaxing holiday as it is over run with teenagers. Definitely not the place for people with small children.
The hotel is large but has a distinct lack of sun beds - during our 2 week stay we managed to get a sun bed for 1 day. I think that people got up at 6am to put their towels down!!
The food in the hotel is ok but very bland and boring. The staff in the restaurant are very polite.
(read more)
Cel's Response to CANTER59's Review
Written on: 28/07/2005
I saw the bad reviews of this hotel when it was too late to cancel. I hoped it was just people being fussy but unfortunately it was worse than I imagined. I've noticed that there are 2 new reviews since I got back, from people who were probably there the same week as me. I agree with everything they say, language students running up and down the corridors screaming and shouting, the rooms were very poor and the cleanliness was inconsistent - I had fresh towels and sheets everyday but my mother didn't. My mother had booked in Oct 04 and requested a pool view, but instead had a street view with building work going on right next to her. She was offered another room but I can't begin to describe how appalling it was. Pool area was rubbish but you couldn't get a lounger anyway, thankfully we hired a car so we could drive to the NEAREST sandy beach 20 minutes away! The hotel entertainment was Vic Reeves-style club singers and cringe-worthy DJs. The nightlife in Bugibba is great for families but I won't be going back to Malta again - the hotel has put me off for life. I've paid less for far superior hotels in better resorts AND it's expensive over there.
After speaking to a few people at the airport on the way home, I realised a lot of people had been moved, I just wished I’d had the guts to kick up a fuss.
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See next 10 reviews
Showing 11 - 20 of 25 Reviews
★★☆☆☆
“Our room was very poor in the Buggiba Holiday Complex,...”
Written on: 20/06/2005 by Robnterb
Our room was very poor in the Buggiba Holiday Complex, the shower attachment didn't attach to the wall, the plug hole in the bath was rusty so didn't want to lie in the bath. The air con didn't work. (Amongst other things - the room in general was in a poor state of repair). The "restaurant" reminded me more of a school canteen with serving staff who plopped food on your plate and only as much as they wanted to give you. The hotel was noisy from quite early on so lying in was difficult. The... (read more)
★★★★☆
“Buggiba Holiday Complex was superb, cant wait to go...”
Written on: 08/03/2005 by samsarah27
Buggiba Holiday Complex was superb, cant wait to go back next year, my mam and dad have booked for 5 weeks at the same complex, as a base it has everything you need, the kitchen was a bit small with only a two ring cooker for a family of four. It was a bit of a struggle but we ate out most of the time, a nice quiet resort the ideal location for you to relax. (read more)
☆☆☆☆☆
“I would not recommend the Buggiba Holiday Complex to...”
Written on: 31/08/2004 by THOMAS BURGESS
I would not recommend the Buggiba Holiday Complex to anybody; it is the worst hotel I have stayed in. The room was a mess after waiting 4 hrs for it to be cleaned; my wife had to clean it herself. After 8 days in room 415 we got moved to room 203. The kitchen roof was falling in; there was a big hole in the bedroom door. The pool was not clean and the tiles were all cracked. Malta is lovely, Bugiba is a shanty town. (read more)
★☆☆☆☆
“Buggiba, Buggiba Holiday Complex - Entertainment is...”
Written on: 09/06/2004 by Bellanna (1 review written)
Buggiba, Buggiba Holiday Complex - Entertainment is very poor and the bar is expensive. Security very poor, I had a quite a lot of money stolen from a locked room on the fifth floor. There were a lot a complaints from people on all-inclusive as they were very limited to what they could have. In one instance a child on all-inclusive wanted a cheeseburger but was refused. They said he could have a beefburger but wasn't allowed a slice of cheese on it! (read more)
★☆☆☆☆
“The staff at the Buggiba Holiday Complex think the...”
Written on: 10/01/2004 by hammie11 (1 review written)
The staff at the Buggiba Holiday Complex think the hotel is wonderful. The bar does not open untill 1800 & is expensive. £50 extra per week for superior rooms that the only difference is the furniture. Very noisy location. Some rooms have mould. Stairs are crumbling. (read more)
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To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
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As rated by real users
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Sharronl1's Response to 279372_angela moss's Review
Written on: 16/05/2007
I went to the Bugibba Holiday Complex with my 2 sons in May 2007. It was not good at all! staff were so friendly but the hotel is very dirty, furniture and fittings falling to bits, most of the lights did not work and one of my sons had a shock from one. If you have a holiday booked here, try and change it, we complained and had three different rooms in 1 week, they are all the same. Beds were so old and lots of people complained that there were fleas in the beds. All of us got bitten. Some air con worked, some didn't and in one room, it was so noisy you could not use it. Lifts felt very unsafe and there was a smell in the bathroom like maggots! The bar man informed me that the BHC closes in October and is to be demolished in January next year, so the chance of them making any improvements to it are zero.