Picture courtesy of Nikki.
| Accommodation | 2.3/10   |
|---|---|
| Customer Service | 3.3/10 |
| Resort | 4.2/10 |
| Food | 3.6/10 |
| Location | 5/10 |
| Value for Money | 3.2/10 |
| Reviewer Rating | 2.8/10 |
| Overall Rating | 3.6/10 |
Full review by
california
on 6th Oct 2007
User Rating : 2
Respect :
0
Good Points: Staff were very helpful when someone in the party needed a doctor. Apart from that there are none.
Bad Points: Accommodation poor - puddles of water in the corridor at times - very easy for people to fall over. Lift very small - most of the time could only fit one person in there. Room numbers/directions from the staff are not very clear Rooms need renovating badly - the air conditioning in our room was non existent and very noisy - just a hole in the wall - tried twice to get a fan but one never turned up - therefore room was stuffy at night - very noisy in hotel room (if facing the road) - pub had music blasting out until 2am'ish most nights -therefore difficult to get to sleep. Some bathrooms filthy - some toilets needed 3 or 4 flushes each time. Some shower's didn't work properly and one toilet seat was broken - never got repaired. Towels smelt and were a strange pinkish colour. Food was very basic - same choice every night. Flies all around the food Pool was OK - rickety steps to get down into the pool. Entertainment seemed to be very basic.
General comments: Wouldn't recommend Bugibba Holiday Complex to anyone!
The resort though was quite a nice place especially along the sea front - a lot of cafes, bars and shops - a man made beach. Also very easy to catch a bus to most places of interest.
Recommend Oasis (just down the road) for trips - trips from the hotel very expensive.
Also recommend Paul's Bar for food.
california's review and ratings | 263 words
Review by
PJHOPE1973
on 5th Sep 2007
User Rating : 3
Respect :
0
On the whole I read the reviews and feared the worst but it was okay for a short stay, but I cannot say we will be rushing back!
PJHOPE1973's full review | 147 words
Review by
kazzer1
on 21st Aug 2007
User Rating : 0
Respect :
0
Waste of a holiday.
kazzer1's full review | 276 words
Review by
caro7
on 8th Aug 2007
User Rating : 2
Respect :
0
We stayed at this complex 15 years ago and it was a beautiful place. We're so disappointed ruined two days of our holiday.
caro7's full review | 67 words
Review by
bilbo2
on 22nd May 2007
User Rating : 6
Respect :
0
I booked the week before I went, a single traveller so paid excess for occupancy so overall I cant complain about it. It was clean, tidy, food was all right what more can you expect for £200 half board.
bilbo2's full review | 146 words
Review by
angela moss
on 22nd Feb 2007
User Rating : 1
Respect :
0
We had two rooms at the Buggiba Holiday Complex because we were away with our parents, we asked for tea making facilities, beware this only gives you a kettle, two cups and a spoon if you're lucky. Mom's kettle blew the electrics!
We both had ants running around the rooms, they are only small ones.
Loos were leaking on the bathroom floor, we tried to get a man to fix the problems we were having only to find he was very busy with everyone else. The kettle was replaced, the electrics fixed, sti ...
angela moss's full review | 274 words | 1 comment added.
Review by
RobP2001
on 8th Oct 2006
User Rating : 8
Respect :
0
If you do not attend on the day of the welcome meeting at the Buggiba Holiday Complex in Malta, you are not going! The reason is, you only get 14 days from sign date to cancel, so if you are at the start of your holiday, you will not have enough time to cancel. It would appear, even if you are in time, they ignore your attempts to cancel and you are told to buy or be sued!
So enjoy the hotel, as it is a great base for a great holiday. Just be wary of reps acting as timeshare touts!
RobP2001's full review | 223 words
Review by
rogue10
on 27th Sep 2006
User Rating : 1
Respect :
0
The complex was nothing like advertised in the brochure. It looked more like an Eastern Block residential area. The staff, apart from the odd one or two, were quite ignorant towards people in the complex. The only thing to keep kids entertained were the swimming pools, which were laced with chlorine, and this was just thrown in by maintenance staff late in the evening, instead of being mixed in properly. The amenities in the rooms were very basic. I even found the bottom 3 inches of our fridge h ...
rogue10's full review | 191 words
Review by
marloes
on 8th Sep 2006
User Rating : 1
Respect :
0
Maybe the food was good, but that wasn't all that great either. The room was not clean, especially the bathroom. Also the 'everyday' cleaning service means nothing in this hotel. I think all they do is get your dirty towels without replacing them. This is really the worst hotel we ever stayed in and I would advise no one to ever go here.
Nothing more to say about the Buggiba Holiday Complex in Malta. I regret booking this trip.
marloes's full review | 79 words
Review by
waddy
on 19th Aug 2006
User Rating : 1
Respect :
0
The air conditioning at the Buggiba Holiday Complex was totally inadequate and we waited 5 days before they allowed us to have a fan. The pool was overcrowded.
The complex regualarly accommodates hundreds of Italian students who are not supervised and are noisy, rude and threatening. We had many complaints while there eg toilet overflowing, air con, noise and an attempted entry into our room - These complaints were dealt with in a way which showed absolutely no customer service skills from mana ...
waddy's full review | 123 words
Review by
TinaMatthews
on 15th Aug 2006
User Rating : 0
Respect :
0
The pool area at the Buggiba Holiday Complex is not big enough for the size of the hotel. The food was very bland and there was not a lot of choice. I would not go back to this hotel again, and I am also very wary about going to Malta, as apparently, all hotels take in Italian students during July and August.
TinaMatthews's full review | 85 words
Review by
tad rhino
on 1st Jan 2006
User Rating : 7
Respect :
0
Buggiba Holiday Complex rooms were small but clean. There were 3 in our room and out daughter had only a chipboard type camp bed. The pool was great and it was a decent enough place.
tad rhino's full review | 36 words
Review by
aneil66
on 24th Aug 2005
User Rating : 0
Respect :
+1
I can honestly say that this Buggiba Holiday Complex is the worst place we have ever been to. I felt so sorry for the kids as they wanted to go and swim but would you let your kids swim in a pool which is never cleaned. At night you could see the scum floating across the water. The air-con in the room pushed out a gentle waft. The room was smelly and the carpets absolutely abysmal. Bed had a massive crack on the frame, the sofa bed was rotting with bits falling out. Every night there was someone ...
aneil66's full review | 175 words
Review by
s333ell
on 17th Aug 2005
User Rating : 3
Respect :
0
Holiday booked in Jan'05 for self,partner and partners son. Buggiba Holiday Complex booked as looked like place where activities would be put on for kids, this was not the case. Never managed to get bed at pool in 2 week stay, towels on beds from daylight! Complex too big for size of pool and surrounding area. Attitude of reception staff to ourselves and many others on our day of departure very poor, we watched one making faces at colleague when dealing with a guests complaint about the state of ...
s333ell's full review | 236 words | 1 comment added.
Review by
sbates81
on 23rd Jul 2005
User Rating : 5
Respect :
+1
My girlfriend and I booked our week in the Bugibba Holiday Complex on the internet 6 months before we were due to depart. The pictures on the website made the hotel look top notch and we decided to take a chance. When we arrived at reception the place looked similar but certainly not to the standard of the photographs we saw. The room, although functional, was in need of renovation. You could see the electrical wiring in the ceiling and the air con wasn't exactly efficient. The shower took ...
sbates81's full review | 227 words
Review by
CANTER59
on 20th Jul 2005
User Rating : 6
Respect :
0
Malta is a lovely part of the world but the Buggiba Holiday Complex is not the place to stay if you want a relaxing holiday as it is over run with teenagers. Definitely not the place for people with small children.
The hotel is large but has a distinct lack of sun beds - during our 2 week stay we managed to get a sun bed for 1 day. I think that people got up at 6am to put their towels down!!
The food in the hotel is ok but very bland and boring. The staff in the restaurant are very polite. ...
CANTER59's full review | 159 words | 1 comment added.
Review by
Robnterb
on 20th Jun 2005
User Rating : 3
Respect :
0
Our room was very poor in the Buggiba Holiday Complex, the shower attachment didn't attach to the wall, the plug hole in the bath was rusty so didn't want to lie in the bath. The air con didn't work. (Amongst other things - the room in general was in a poor state of repair). The "restaurant" reminded me more of a school canteen with serving staff who plopped food on your plate and only as much as they wanted to give you. The hotel was noisy from quite early on so lying in was difficult. The ent ...
Robnterb's full review | 147 words
Review by
samsarah27
on 8th Mar 2005
User Rating : 8
Respect :
0
Buggiba Holiday Complex was superb, cant wait to go back next year, my mam and dad have booked for 5 weeks at the same complex, as a base it has everything you need, the kitchen was a bit small with only a two ring cooker for a family of four. It was a bit of a struggle but we ate out most of the time, a nice quiet resort the ideal location for you to relax.
samsarah27's full review | 147 words
Review by
THOMAS BURGESS
on 31st Aug 2004
User Rating : 0
Respect :
0
I would not recommend the Buggiba Holiday Complex to anybody; it is the worst hotel I have stayed in. The room was a mess after waiting 4 hrs for it to be cleaned; my wife had to clean it herself. After 8 days in room 415 we got moved to room 203. The kitchen roof was falling in; there was a big hole in the bedroom door. The pool was not clean and the tiles were all cracked. Malta is lovely, Bugiba is a shanty town.
THOMAS BURGESS's full review | 108 words
Review by
Bellanna
on 9th Jun 2004
User Rating : 1
Respect :
0
Buggiba, Buggiba Holiday Complex - Entertainment is very poor and the bar is expensive. Security very poor, I had a quite a lot of money stolen from a locked room on the fifth floor. There were a lot a complaints from people on all-inclusive as they were very limited to what they could have. In one instance a child on all-inclusive wanted a cheeseburger but was refused. They said he could have a beefburger but wasn't allowed a slice of cheese on it!
Bellanna's full review | 93 words
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