Zip www.zip.ca Reviews

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 0 ratings and 4 reviews

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Average Ratings for Zip www.zip.ca

  • Content2.8 stars
  • Value for Money1.5 stars
  • Overall rating1.9 stars

 

4 Reviews For Zip www.zip.ca

  • Dans 23rd Sep 2008

    Reviewer rating: 0.5 stars


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    Good Points: Their website is well designed and they have an ok selection, but nothing special compared to competitors in my opinion.


    General comments: Unhelpful customer service in my experience.. I returned a disc in the mail and it was lost and they charged me for it even though it wasn't my fault I felt. I had to argue my case through email because they don't even have a phone number. Had to get a investigation but I feel the issue was never resolved so I canceled my account. Funny thing is they still send me emails!

  • Guest 17th Aug 2008

    Reviewer rating: 0.5 stars


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    Only good thing about them is a "fairly" large selection. Everything else is poor... I mean bottom of the barrel.

  • Grindstone 13th Aug 2008

    Reviewer rating: 4 stars


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    I've been using it for over a year and, other than minor annoyances when they change/update their programs and the odd unplayable disc, I have nothing to complain about. I recommend them whenever anyone asks about the service.

  • Central Scrutinizer Rank: Lance Corporal 18th Mar 2008

    Reviewer rating: 2.5 stars


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    I am not comfortable with them holding onto my credit card information personally. As far as I am aware they reserve the right to bill you if they deem you are responsible for a "missing in action" DVD.My experience has largely been positive. The few times I've felt the need to call customer service, I have not been satisfied with their handling of my concerns. In my opinion they want to send me as few titles a month as humanly possible, good for them, bad for me.Their web site which indicates w ...