Written on: 30/10/2011
As mentioned by another reviewer, the customer service is the worst I have ever come across. I ordered at the beginning of August and only received the products now. They stopped replying after the second email. For a long time I had no idea if they shipped them and if the items got lost in the post or if they just didn't ship at all. The company also ignores my emails asking for my money back as I no longer want the products of a company that treats their customers that way. Apart from that... (read more)
Written on: 02/08/2011
After being a loyal Karin Herzog product fan for over 8 years, I can honestly say the products are great albeit pricey. Therefore, it's been a real shame the way the UK distributor service has gone downhill over the last 12 months. I have been waiting over 3 months for a delivery from them. Telephone calls and even a formal complaint letter to their MD has produced no response. The products (when they used to arrive) were well packed. Now, they just send £70 worth of product in the cheapest... (read more)
Written on: 07/05/2008 by RBarnes
Karin Herzog products are fantastic, worth the money and when used properly deliver fast lasting results. My skin has never looked better. (read more)
As rated by real users
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