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| Content | 7/10   |
|---|---|
| Reliability | 1.5/10 |
| Customer Service | 1/10 |
| Value for Money | 5/10 |
| Overall rating | 3/10 |
Full review by
DavidPaxo
on 14th May 2008
User Rating : 1
Respect :
0
Good Points: Fast delivery The value is good for the offer
Bad Points: Was not happy with the connection Unhelpful customer services Unhelpful after sales service
General comments: I was impressed with the metro offer (Broadband + Telephone) at a very good price. As far as I am aware not yet received the phone but paid for it on the first two invoices, the connection was pour or non existent. And customer services, Billing department & Support must have offices in different Counties as there was no communication between them in my opinion. Overall I do not recommend DiGIWEB.
DavidPaxo's review and ratings | 91 words
Review by
caroh
on 23rd Oct 2007
User Rating : 2
Respect :
0
I requested a phone line from digiweb. It has not worked from day one. I have it in three months. They have taken three months invoices from me. Loads of emails going back and forth no joy. Phone still not working.
caroh's full review | 57 words
Review by
Unhappyheather
expert review 
on 4th Apr 2007
User Rating : 6
Respect :
0
I ordered Digiweb wireless broadband online. The website is easy to navigate and easy to understand. It will tell you straight away if you are in an area where wireless broadband can be installed or not. Payment is straight forward if you use a credit card, and the installation and first three month subscription is taken a day after installation. If you can pay a years subscription, then the installation fee is waivered. Or you can pay by direct debit, which is set up by Digiweb via telepho ...
Unhappyheather's full review | 332 words | 1 comment added.
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