hose breaks easily, hose ends not available as a spare part,does follow when being used all in all after having a vax cylinder for twenty years, this is a disapointment

Horrible product! Worst problems- plastic bits keep breaking off. I have replaced the hose once and now the dust container won't come out because the plastic clip that locks it in place is broken off. Vacuum is now useless. Very messy job to clean the filter. I usually tap it against the step outside and clouds of dust fly in your face. I bought it because the idea of saving money on vacuum bags appealed to me - never again! I think the position of the retractable power cord is a design fault. When pulling the vacuum cleaner, the cord always gets under the wheel and so you end up dragging it instead of wheeling it smoothly behind you. Also the cord is to short. You can't vacuum in another room without unplugging and relocating the power cord.

This machine is destined for the tip! Have persevered with it for more than a year. Now fed up with emptying the fiddly dust container every five minutes and dealing with a filter that has been specifically designed to clog up and to take at least an hour to clean. This machine is incapable of actually cleaning anything efficiently and even struggles with a cobweb! Don't do what I did and buy it because it is a Vax - read the reviews first, then avoid it like the plague. It will drive you insane.

Absolutely rubbish. Had problems with it since we bought it. Hardly picks up dirt, filters have to be cleaned every time I use it and even then the cleaning power doesn't improve. has a 5 year guarantee, but apparently that doesn't mean much because I'm having a war with them just to get them to check the machine.
According to their customer services, this is their best machine, and apparently they have no problems with it from customers! would hate to see their worst machine if this is their best

the claener is very good, the only problem is the hose clips break easily and you can't replace them, resulting in having to buy a hose at over £20 per time to replace a small plastic clip. have spoken to Vax about it, they don't want to know

A very cumbersome cleaner that has hardly any suction for a 2400 motor when you put normal brushes on to it the only way it picks up is when you use tube attachment My one has just packed in 2 after the year guarantee has run out. It is also extremely heavy

WHY DON'T WE ALL COMPLAIN TO THE CONSUMER DIRECT OR TRADING STANDARDS ABOUT THIS ITEM, MAYBE VAX WOULD WAKE UP.
(BETTER STILL LEARN TO READ THE REVIEWS ON THIS SITE BEFORE MAKING A BUY. THERE IS PLENTY OF WARNING HERE AT THE REVIEWCENTRE.)

Vax Must Be The Worst And Uncaring Company In This Kind Of Product.
Returned Mine To Vax, Which Was Returned To Me In A Worse State.
Put It In The Attic And Left It There.

This is the worse vacuum ever, the first time I used it was great but from then on has got worse, it takes twice as long to vacuum a room (I should have kept with Henry) its useless, heavy, gets hot, has to be emptied regularly to keep any suction up. I am now looking for a new vacuum even though this is only two years old.

I keep cleaning the replaceable filter, but it does not stop it overheating and cutting out. Is there a second cleanable filter? I have been extremely disappointed with the cleaner.

Absolutely rubbish. On first use this hoover seems very good and powerfull but don't be fooled, within 2 uses the filter will be clogged and it will have lost virtually all suction. The filter is constantly blocked and a nightmare to clean.

The filter is terrible, constantly having to clean it out, wash it then wait for it to dry. So i tend to have two on the go, one in the wash and one in the machine. Suction last one hoover of the downstairs and only ever totally gets all the hairs off the carpet when the filter is brand new.
Would not recommend this to anyone. Filters aren't cheap either, by two new ones nearly every month and a half!!!

Dissapointed in our Vax vo91. Hoover gets very hot after hoovering with it for only a short time, so I keep switching it off to give it time to cool down. When we first purchased the cleaner I thought that the suction was good, but I have noticed for some time now that it has lost the strong suction, and is'nt picking up enough. The hoover pipe has just split at the end and my husband has had to mend it.This is my first Vax hoover, and I wont buy Vax again due to being dissapointed with it.

i went for the vax v-091ps cylinder cleaner. used on and off for approx 3 months, (12 month warranty) found it to be getting very hot, loud, and failing to pick up.
returned it to argos today to be told that the argos rep would have to speak to a vax rep before he could rectify.
while he was on the phone with the cleaner running he completed a full parts filter and tube check. still no joy.
then the argos rep repeated to me what he was told by the vax rep, which was that, vax had found that if i take the cleaner home, and poke a coat hanger in the holes on the cleaner it would be ok as they found 99 out of 100 complaints this works.
tried to complain to argos and they blocked the cleaner number what ever that means they would not tell me.
now in the hands of consumer direct.
service from vax -- nil

VAX V-091 Performance heats up the room. No suction, heavy and loud.