Bookable Holidays Reviews - www.bookableholidays.com

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Latest Reviews

★☆☆☆☆

“Terrible Customer Practice regarding Holiday Prices”

Written on: 17/07/2014 by JD5838 (1 review written)

I booked a holiday with my the credit card and paid the deposit at about 1 pm and everything went through. I waited till about 6:30 pm and did not receive a conformation. I contacted bookable holidays through there website to inform them of this which says someone will contact you within 15 minutes, 2 hours later I received a phone call in which they stated the price of the holiday had risen due to Ryan Air and the hotel increasing there prices. When I explained I was not happy about they… Read Full Review

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★☆☆☆☆

“Any problems are not their problems”

Written on: 18/06/2014 by Tracycw (1 review written)

Arrived in hurghada via bookable holidays. Hotel said two out of our four rooms were not booked. No uk number for bookable out of hours. Denied problem was theirs as they outsourced room booking to another company. Great-stranded in Egypt with choice of no room or paying additional £1600. 24 hours later local agent sorted but terrible start to a short 7 day break. Avoid this company as it's worth paying a bit more for a reputable company who will take responsibility and sort things out for you… Read Full Review

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★☆☆☆☆

“THEY DON'T CARE”

Written on: 24/04/2014 by lozzatrichards (1 review written)

Booking with Bookable Holidays was a mistake. The hotel voucher issued was no good on arrival in resort... agent went bust. Had to pay up front for room or sleep in the street. Getting a refund from Bookable was like getting blood out of a stone to be honest. Apparently I had to wait for the administrators.... actually they had to wait not me. I paid them so they had to refund me and wait themselves. No response to emails. Eventually said I was contacting ABTA and lo and behold a response… Read Full Review

Suzyroast's Response to lozzatrichards's Review

Written on: 31/05/2014

This happened to us in 2009 - hotel closed after our arrival in resort. Absolutely no aftercare - ABTA did not help at all & we never ever got any money back.
I would recommend to anybody thinking of booking with bookable be aware if it goes wrong you are on your own & they do not communicate.

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★☆☆☆☆

“DONT BOOK A HOLIDAY WITH THESE”

Written on: 27/02/2014 by AdrianFarrell173 (1 review written)

WE booked a holiday with BOOKABLE HOLIDAYS,the deposit was £650,we payed £1700 and we cancelled our holiday because we couldn't afford to pay the rest.I asked for my money back apart from the deposit,they emailed me saying what I payed was the deposit,which all of it wasn't because we have been paying weekly after the deposit.I ADVISE PEOPLE NOT TO TRUST BOOKABLE HOLIDAYS BECAUSE THEY ARE THEIVES… Read Full Review

Dazzyjm's Comment

Written on: 25/03/2014

The same happened to me,I won't book with bookable anymore,I agree with you THEY ARE THEIVES

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Suzyroast's Comment

Written on: 31/05/2014

Happened to us in 2009 - I am shocked that this company is still allowed to keep trading.
We learnt from this that ABTA is a worthless accreditation & do not help & that Consumer Direct whilst acknowledging that we were in the right & bookable were wrong wanted us to do the work & pay for our own solicitors.
With the authorities taking such laid back attitudes it is up to sites like this to warn people of the sharp practices & thieves that we pay our hard earned money to.

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★☆☆☆☆

“You pay for their terrible service ”

Written on: 02/11/2013 by darren.sullivan9 (1 review written)

Bookable holidays.com arranged as part of telesales booking for travel transfers from Feurteventura in September 13. Sub contracted firm with two highly stressed reps had fifty people waiting for one and three quarter hours in car park. No coaches. Eventually agreed to pay for taxi but said you need to claim back when you get back through Bookable holidays.com. Got home and bookable tried and failed to contact coach firm and gave us £2 as compensation. £10 less than taxi fair. All smiles… Read Full Review

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★★☆☆☆

“hotel poor”

Written on: 14/10/2013

stayed at Perola de Algarve food was edible just hygene poor no table clothes tables where cleaned with cloth onto floor place mats where cleaned with same cloth.clothes never washed poor selection of food samefood most nights.swimming pool area never cleaned pool never cleaned stayed26/09/2013… Read Full Review

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★☆☆☆☆

“Total Ri Off”

Written on: 02/10/2013 by Ghastly (1 review written)

I have just come back from a holiday with Bookable holidays, to Malgrat De Mar in Spain. This was to the Europa Hotel on the 10 Sept '13 - 21 Sept '13. I can honestly say we have stopped in better Youth Hostels than this “Hotel” was. Had we paid for a Youth Hostel I would not mind...but we didn't. No sound proofing resulted in NO SLEEP. The bed broke when my husband sat on it (he's 13stone)which we reported and the bed was still there when we left. Some days there was no cleaning done. In… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 04/09/2013 by linnymac73 (1 review written)

booke 1 week ai with this company 5 star hotel Egypt 21st may 2013 hotel looked amazing got their at 1am in the morning. Guess what the hotel would not let us in they said it was an Italian only hotel. We were left in the street to fend for ourselves could not contact bookable holidays found a 1 star hotel had to pay for 2 nights ended up in 3 hotels in the week discusting horrible company written a complaint heard nothing. THESE PEOPLE ARE SELLING A HOTEL THAT DOES NOT EXIST TO ENGLISH PEOPLE… Read Full Review

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★★★★★

“Excellent service and holiday”

Written on: 02/08/2013 by Suemackia (1 review written)

I found my holiday on Icelolly.com with Bookable Holidays phoned up and got a great price for a great 5* hotel, flights and transfers to Crete. Once I had booked I looked up reviews for Bookable Holidays online and can honestly say I was worried after doing so. Having been on holiday I now know I had nothing to worry about everything ran smooth from start to finish with no problems. I would use Icelolly.com and Bookable Holidays in the future and would recommend to anyone… Read Full Review

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★★☆☆☆

“Very Bad experiance!! do not use!!!”

Written on: 09/07/2013 by r10autocad (1 review written)

Beware I have had a very bad experience with this company!! Total rip off and the person in customer service gets 1 out 0f 100!!! They take your money for a holiday, then they ring back to say that the flights have changed from the afternoon to 6am!! Losing one day’s holiday and because we wanted to cancel and pick another holiday they charged us £60 for the privilege….. What a rip off!! I can only presume that BOOKABLE HOLIDAYS drink a lot of Horlicks at bed time?… Read Full Review

Smith-Margaret22's Response to r10autocad's Review

Written on: 24/07/2013

while this customer had a bad experience our holiday was greatwhen i commented yesterday i forgot to mention the transfers which were brilliant

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★★★★★

“Fantastic holiday, thanks Bookable !”

Written on: 04/06/2013 by jjune (1 review written)

Have just returned from a superb holiday in Egypt thanks to Bookable Holidays. My family and I spent 11 nights at a wonderful all inclusive hotel that was recommended by Bookable Holidays and I cant thank them enough for the recommendation. These guys really know their stuff! From the booking process to landing back into Gatwick, everything ran like clockwork and I wouldn't hesitate in booking with them again. The flight was great, Transfers on time and the hotel was faultless and was… Read Full Review

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★☆☆☆☆

“Miss representing TRICKSTERS blame anyone else possible”

Written on: 13/05/2013

I first used "bookable" in 2011, that all went fine. Then in 2012 I tried again, this started fine but after I had first booked the flight through them then the accommodation they turned around and telephoned me to say 'Oh sorry but we can't do it for the price on our website it will cost you another £60 (or so). Anyway I paid up (like a mug) and that was that. The trip was fine, so I thought once again I would book for this year. I went on line and sorted it all out, fine I thought. But alas… Read Full Review

Fdsfdsfdfvfdvfd's Comment

Written on: 19/05/2013

sounds like business as usual at bookable, to be fair most teletext agents are upto the same tricks. Just so happens you chose bookable this time. The whole industry needs a kick up the arse.

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★★★★★

“smooth as silk”

Written on: 29/04/2013 by maylyn (1 review written)

from the booking on the phone to the holiday it was all as smooth as silk. the booking was very easy we book everything with them. hotel flights and transferes it all went very well indeed we were very impressed with the company and would not hesitate to book again. … Read Full Review

Suprafly's Response to maylyn's Review

Written on: 13/05/2013

Then you were one of the luck ones.

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★★★★★

“Never had a problem!”

Written on: 19/04/2013 by Becky34 (1 review written)

Myself and my partner used bookable holidays last year to go to Egypt, as they gave us the cheapest quote by far! The same again this year, we've booked Mexico with them as they provided the cheapest quote. Yes there were extra costs at the checkout, but this seems normal, most providers have luggage, transfers etc exclusive of their main selling price. Even with all the extras on top we got a cheap deal. We have researched out hotel on Trip Advisor and the reviews are fantastic, I would… Read Full Review

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★☆☆☆☆

“con-men”

Written on: 08/04/2013 by gillrobbo (1 review written)

I was directed to bookable holidays via a holiday advertised on icelolly.com. The holiday was for one week for 2 adults and 1 infant, half board, 31/3/13, to the 4 star hotel da aldeia in albuferia, portugal, flights included £1031. I spoke with a bookable holidays advisor on the phone who advised the hotel was child/ family friendly. It seemed like a good deal so i booked, encouraged by the advisor who said she hadnt seen a deal so cheap and if i didnt book soon i would lose it as prices were… Read Full Review

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★☆☆☆☆

“NEVER Use Bookable Holidays”

Written on: 17/02/2013

NEVER book a holiday through Bookable holidays. To cut a long story short, I booked a holiday with Bookable holidays, but they sent us into a disused hotel and even when we phoned them up to explain the debacle on resort, they still refused to do anything and asked us to speak to the hotel reception who were equally as reluctant to do anything about our situation. Four months on, several emails and phone calls of complaints later...we are still without a refund and are looking at taking legal… Read Full Review

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★☆☆☆☆

“Waited seven months for a refund ”

Written on: 05/02/2013 by ZoeJA (1 review written)

Was given wrong information flight times for the return journey (was told that I should have checked the tickets when I picked them up) a little difficult to do when you are picking them up at the departure gate at midnight, who looks to see if the return flight times are the same time as on your reservation e-mail. Went to the airport as per date on e-mail, no flights, checked flight number (wrong flight number) called my dad in London at three in the morning he tried to call bookable holidays… Read Full Review

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★☆☆☆☆

“NEVER EVER USE BOOKABLE HOLIDAYS, PLEASE AVOID USING...”

Written on: 10/01/2013 by Fessh (1 review written)

NEVER EVER USE BOOKABLE HOLIDAYS, PLEASE AVOID USING THEM AT ALL COSTS! These guys are dishonest and will, at any opportunity steal your hard earned cash. I thought the days of holiday companies ripping people off were over, but clearly not. They will mis sell you extras, in our case luggage allowance which is included in the cost of the flight and room upgrades that don't exist. If you do you these people exercise extreme caution! I have complained via email with them (don't even try to call… Read Full Review

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★★★★★

“Did exactly what it said on the tin Excellent service ”

Written on: 09/01/2013 by carol79 (1 review written)

Booked with Dave one of the seniors, was impressed with the easy manner and booked holiday as he found everything I was after. Now home and loved every minute. Great flights, smooth transfers and the hotel was superb, Lanzarote over Christmas was a joy. many thanks Dave… Read Full Review

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★★★☆☆

“A bit worried due to reviews but everything went to plan!”

Written on: 02/01/2013 by Ted_Trotter (1 review written)

I was looking for a Christmas escape for 4 adults and saw a very good deal with Bookable Holidays. Booked it very quickly and easily (although I didn't like paying a fee on a debit card!) and the information all came through to be printed off. I was unhappy that I couldn't check my flights as the codes didn't seem to relate to what the airline was wanting and this had me fretting. I contacted Bookable via the website and got the auto response, but nobody ever did get back to me! That said… Read Full Review

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