192.com www.192.com Reviews

Click here if this is your business
★☆☆☆☆
1.2 / 5
5.5% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
192.com www.192.com - Ask a question now

Media Gallery for 192.com www.192.com

192.com www.192.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Hopelessly confusing and ambiguous ”

Written on: 20/09/2014 by kyMcKee296 (1 review written)

A confusing and ambiguous website. My first search (having bought credits) was successful but disappeared , when I re-entered the exact same search criteria my subject had also disappeared and I was told my subject could not be found. Also no indication of what a credit is, how far it goes. And another thing, only after having bought the credits are you told that there is a time frame in which you have to use them. … Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not use this site !!!! BEWARE !!!!!”

Written on: 12/09/2014

1st search right name but wrong person said they would refund if it was the same name on the 2nd search, NO REFUND. 2nd search was the right person but got a lot of crap,lived in a certain house but I knew they had left it in mid 70's,was over 65 which i knew,he was'nt dead which I knew,most of the stuff they say if you live in Scotland or Northern Ireland they cant find.The maps and Businesses in the said area was from somewhere else… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Pay for credits only to have them taken back”

Written on: 03/09/2014 by Jenkinstu25 (1 review written)

The information was useful, but the company is underhanded. Unused credits are lost after only 30 days. In my case, I only did one search and had 4 remaining which were lost. There is no reason for the searches to expire, it is just disappointing behaviour of a company with little regard for its customers. … Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“i thought i purchased 1 x 6 credeits from 192.com on...”

Written on: 31/08/2014 by Lovegp468 (1 review written)

i thought i purchased 1 x 6 credeits from 192.com on my bank card and found that thay had charged me twice of £11.94 on the same day i rung them up and no refund … Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute Rip off”

Written on: 13/08/2014 by EmmaDavidson (1 review written)

I utilized this company`s services and quickly found it to be very expensive, very quickly. 192 are decidedly ambiguous about what you are paying for - this inevitably ends with the need to pay due to undesirable search results. Further to this I had my account suspended as I had not provided the right number (auto fill`s fault),had to re-register and lost all the info I had paid for. The unbelievably snooty individual who I spoke to appeared to believe she was doing me a favor when I phone up… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“192.com rip off”

Written on: 11/08/2014 by Edwinv95 (1 review written)

Extremely disappointed. Paid £12 and only able to get the same info as I got before I paid the £12. PLEASE DO NOT PAY THIS AMOUNT YOU DONT GET ANYTHING EXTRA. Terrible service… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip off”

Written on: 05/08/2014 by thedudeHH (1 review written)

OMG advertised all 5 address's I needed info on, bought the credits and not one of them worked. Arghhh £12 gone, am not paying credit card as not as advertised, complete theives… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Charges are not transparent”

Written on: 21/07/2014 by guyhigby (1 review written)

I paid just under £18 for 6 credits, which I feel is expensive. I got some useful information for 2 of those credits. Then 2 credits were eaten up in providing me with a search which I did not ask for. The web-site had substituted an unwanted initial letter for the known first name. When I complained, the company rang and insisted that no refund of credits could be made. Buyer of credits, beware!… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TOTAL WASTE OF MONEY ....BEWARE....”

Written on: 19/07/2014 by NaimaMurphy (1 review written)

I have wasted money on this c.r.a.p, with a subscription you are asked to pay more for any other features. I am now finding i have to phone them to cancel, as you cant cancel an active (AUTO renewable)subscription. Wish i had read these reviews before i signed up. BEWARE, COMPLETE WASTE OF MONEY… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“192 only like good reviews”

Written on: 18/07/2014 by bcChristian215 (1 review written)

If you give a bad review for a company, it can be removed. What is the point of this service ? I would not use 192 to find out accurate information on a business… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“192.com Total Rip-Off!”

Written on: 28/06/2014 by jasoncooke93 (43 reviews written)

You sign up for 6 basic credits (6 searches) at a cost of £11.94. I was then forced to upgrade a level another £6.00 to get the info which I was told I would get for £11.94. And to add insult to injury I on;y looked at 2 (TWO) listings and all 6 credits were gone! Why are Paypal still associated with them? To be honest I'm glad they are, so I can now get a full refund. Take note! 192.com Not Good! … Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

192.com's Response to jasoncooke93's Review

Written on: 02/07/2014

Hi, I'm sorry to see you are unhappy with the way our credits and access levels work. With basic access which is what you initially purchased you were unable to view any records that fall under the historic section of the site which are currently the 2002- 2012 Edited Electoral Roll records. We would have explained this on the page where you selected your credits. Once you had upgraded to Full Access you had 5 credits remaining. These credits were used on a variety of searches including a CCJ search and a search of another resident. We do aim to make clear how the service works and what credits are needed and why. As well as the onscreen info we do have the help pages and tips and guides. As I have said I am sorry to read that on this occasion you were not happy with the results.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Very Poor”

Written on: 25/06/2014 by uuPalmer306 (1 review written)

I paid this company good money for effectively no useful information. The bit they supplied was out of date. Never again will I waste money on their services… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip off 192.com”

Written on: 06/06/2014 by 346McKay (1 review written)

You pay a lot of money and then still get asked for more money to get any really relevant details. Meanwhile the money you paid gives you minimal information. Avoid, use electoral register or others instead, even if it involves legwork... Safely this site is not what it was many years ago... … Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ignorant rude customer services do not use this company. ”

Written on: 05/06/2014 by Kylerh102 (1 review written)

I dealt with this company and spoke to an advisor she was very very rude and ignorant and just putting the phone down these people should not have our information then I spoke to the so called manager he would not give his last name but he was as ignorant as she was and just kept saying what do you want I gave now out in a complaint about this company and will take it to the top don't let them get away with treating you so disgracefully… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware - Complete waste of money”

Written on: 21/05/2014

Wish I'd read other people's reviews before wasting £17.99 for a background report. The description of what I would receive for my money was very persuasive. All I wanted was a current address for someone. What I got was nothing I didn't have already/could find on google. If the person has opted out of the edited electoral register, you won't get current address information from 192… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A COMPLETE WASTE OF MONEY. A COMPLETE MISREPRESENTATION.”

Written on: 19/05/2014 by 85Nielsen (1 review written)

I paid for credits to obtain details of an old friends address and telephone no with whom I had lost contact over the years. I was under the impression the details would be provided when I paid for the credits with my debit card. They were not. I was then told I would need to pay a further sum to get the details. This I did and still the details were not provided. The credits (6) were swallowed up with no details given. Do not use this site, and do not pay for credits. A complete and utter con!!… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Waste of money!”

Written on: 14/05/2014 by Bridges10 (1 review written)

I was told I needed full access for the information I needed, so I paid £17.74 or where about for nothing! I didn't get any information at all, it was completely empty and only gave me the persons name which I could already see without paying! There was no warning before paying that the records may be empty or 'historical' as the silly customer service woman told me. So wish I had read these reviews before considering it. WASTE OF MY LIFE. Do not use this site, absolute joke!… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“192.com reiew”

Written on: 09/04/2014 by Nickyboo1979 (1 review written)

Disgrace, this should not be allowed, I was looking for an old friend, says it gives phone numbers and addresses, I already had address was looking for phone number, I paid £11.94 for information I already had, I feel sick to my stomach that this is allowed to happen. I WANT MY MONEY BACK, ye pack of U KNOW WHAT… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“useless!!”

Written on: 01/04/2014 by Alia314 (1 review written)

They took my money though at first denied it. As I couldn't remember password they sent me links which always say they are invalid. They have my money but I can't use my credits Customer service not helpful!!… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute disgrace! ”

Written on: 01/04/2014 by Sammy2212 (1 review written)

Paid 17.99 for full background report and hey presto all I get is address no background report stating no information in each section! They are scandalous charging you then telling you they got no info! They need to be reported!… Read Full Review

Visit 192.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
192.com