192.com www.192.com Reviews

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Latest Reviews

★☆☆☆☆

“Don't Throw Your Money Away”

Written on: 11/05/2015 by MikeD81 (2 reviews written)

Expect to pay and pay and pay, and never get what you expect. If your read the small print they basically provide nothing that is not available through public records. What they are having you pay a very high price for is aggregation of data available on public records. Looking for someone's phone number and they are x-directory - guess what - 192.com cannot provide it, however - they will charge to to let you know they can't provide it. Provides very limited value. Save your money - or just… Read Full Review

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★☆☆☆☆

“192 rip off paypal”

Written on: 23/03/2015

wanted a phone number i knew the address.192 asked for £11 for credits, then it said i needed £5.00 for better access i paid as i really needed the number, it gave me all the details(i already knew) and said 'phone number not available' well good job i payed by paypal as they refunded me, what a rip off, if they know the phone number is not available they should state this before you pay, it is deceitful and they are relying on people not complaining, well they picked on the wrong guy as i… Read Full Review

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Teardrops's Comment

Written on: 28/03/2015

Yes they are a complete rip off, I have just been ripped off by 192.com, they said for baisc access I would get address , phone number and what is not on the voters list, I paid for that, only to know for me to view the rest I have to pay an extra £6, which I did. I never get what I have paid for. My only regret I never use paypal. This is a total rip off and high way robbery. In the end it cost me £19 for something I never get.

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★☆☆☆☆

“Complete rip-off”

Written on: 13/03/2015 by Sheehanrc209 (1 review written)

I used the service as they said there was some more information that I could pay for so I decided to pay the fee only to find out there was no more info at all, a complete rip-off I would not use or recommend this site at all, actuley I would recommend you never use them, unless you like giving your money away for nothing. There are other ways to find out the info for free anyways. Don’t waste your money! … Read Full Review

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★☆☆☆☆

“BEWARE!!! COMPLETE RIP OFF”

Written on: 12/02/2015 by FrancesBragg (1 review written)

DO NOT UNDER ANY CIRCUMSTANCES USE THIS "SERVICE". I Just paid £14.99 for what was advertised as a full background report. What I got was a waste of time. It gave me an address which is a year out of date. Told me that the person only had 1 company. I know for a fact that they have had at least 3 previously. Supplied a list of co habitants, which were the accountants that this person uses, and not a lot else. I could have found out more by going into companies house and looking at various… Read Full Review

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★☆☆☆☆

“Essentiall support staff are no help.”

Written on: 28/01/2015 by Kayla77 (1 review written)

Wish I had read these reviews first. Anyway, paid £17 for 6 credits to see "premium" results which were never presented - I was only ever taken back to the "buy more credits" screen. Support staff did answer the phone but were clearly well practiced at not listening as they were 100% confident there was absolutely no way their system had made any kind of mistake. There can only be one conclusion, that it is deliberately set-up such that customers routinely complain about the low value… Read Full Review

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★☆☆☆☆

“money swallowing ”

Written on: 09/01/2015 by Eaton278 (1 review written)

The website implies that on can purchase a set number of credits, as well as pay extra for additional more in-depth searches. What it does not clearly advertise is the incompatibility with iPhones (full info not shown) nor the fact that one has to save and download a search, failure to do so results in using further credits if the same (already paid for) search is revisited. In depth search provided very little extra useful information. Leaving a tab open on the search also allows one to fall… Read Full Review

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★☆☆☆☆

“192”

Written on: 08/01/2015

I find it unbelievable that this site charges money for old and useless information. I payed for what I thought was a month, that meant 6 credits, and that included no information, or telephone numbers. Old addresses at lest 10 years ago, which I knew that already. Please go down to the library, its free.. you live and learn… Read Full Review

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★☆☆☆☆

“don't pay anything”

Written on: 02/12/2014 by Kierstena432 (1 review written)

Sadly, as with many people here I wish I had read this site before registering with 192.com. The website is deliberately confusing and although I only undertook 2 searches this seemed to eat up 5 searches and an upgrade. All I wanted to determine was whether someone I used to know was still alive. The whole entry to the site seems to imply this is possible but these details only go back to 2005 and these details are available free elsewhere. I tried contacting customer services but get nowhere… Read Full Review

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★☆☆☆☆

“Lying so-and-sos”

Written on: 25/11/2014 by 170Castillo (1 review written)

It said a phone number was available so I paid the joining fee, got details NOT including phone number, which was the whole point!!… Read Full Review

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★☆☆☆☆

“Dont use this for electoral role searches - they...”

Written on: 24/11/2014 by Gisselled314 (1 review written)

Dont use this for electoral role searches - they sucker you in to paying for credits which turn up no more information than you can find for free on other sites and then try and get you to pay £15 more to see further basic information. Cant see how they are allowed to mislead consumers - shall be reporting it. … Read Full Review

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★☆☆☆☆

“Complete rip-off”

Written on: 24/10/2014 by Coughlin335 (1 review written)

Same experience as everyone else. Misleading pricing. Using up credits on irrelevant searches. Expiry on credits not explained at time of purchase. Data incorrect and even after paying for 100 credits (most of which will expire) I'm told to pay another £45+vat to get 'full access' when the records I need are staring me in the face but I can't get to without paying. Rip-off service I won't be using again… Read Full Review

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★☆☆☆☆

“Terrible indeed!”

Written on: 29/09/2014 by rochea (1 review written)

Dreadful, misleading and expensive - especially when you get nowhere in your searching… Read Full Review

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★☆☆☆☆

“do not use this WEBSITE. they have been charging my...”

Written on: 22/09/2014 by tulipfromamsterdam (2 reviews written)

do not use this WEBSITE. they have been charging my credit card for the last 5 MONTHS. just a small amount for a service that i apparently signed up for a free MONTHS' trial after which you are CHARGED. called them to be greeted by someone incredibly RUDE. i just tried to cancel my online account but have been unable to do SO. please avoid THEM!… Read Full Review

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★☆☆☆☆

“Hopelessly confusing and ambiguous ”

Written on: 20/09/2014 by kyMcKee296 (1 review written)

A confusing and ambiguous website. My first search (having bought credits) was successful but disappeared , when I re-entered the exact same search criteria my subject had also disappeared and I was told my subject could not be found. Also no indication of what a credit is, how far it goes. And another thing, only after having bought the credits are you told that there is a time frame in which you have to use them. … Read Full Review

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★☆☆☆☆

“Do not use this site !!!! BEWARE !!!!!”

Written on: 12/09/2014

1st search right name but wrong person said they would refund if it was the same name on the 2nd search, NO REFUND. 2nd search was the right person but got a lot of crap,lived in a certain house but I knew they had left it in mid 70's,was over 65 which i knew,he was'nt dead which I knew,most of the stuff they say if you live in Scotland or Northern Ireland they cant find.The maps and Businesses in the said area was from somewhere else… Read Full Review

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★☆☆☆☆

“Pay for credits only to have them taken back”

Written on: 03/09/2014 by Jenkinstu25 (1 review written)

The information was useful, but the company is underhanded. Unused credits are lost after only 30 days. In my case, I only did one search and had 4 remaining which were lost. There is no reason for the searches to expire, it is just disappointing behaviour of a company with little regard for its customers. … Read Full Review

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★☆☆☆☆

“i thought i purchased 1 x 6 credeits from 192.com on...”

Written on: 31/08/2014 by Lovegp468 (1 review written)

i thought i purchased 1 x 6 credeits from 192.com on my bank card and found that thay had charged me twice of £11.94 on the same day i rung them up and no refund … Read Full Review

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★☆☆☆☆

“Absolute Rip off”

Written on: 13/08/2014 by EmmaDavidson (1 review written)

I utilized this company`s services and quickly found it to be very expensive, very quickly. 192 are decidedly ambiguous about what you are paying for - this inevitably ends with the need to pay due to undesirable search results. Further to this I had my account suspended as I had not provided the right number (auto fill`s fault),had to re-register and lost all the info I had paid for. The unbelievably snooty individual who I spoke to appeared to believe she was doing me a favor when I phone up… Read Full Review

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★☆☆☆☆

“192.com rip off”

Written on: 11/08/2014 by Edwinv95 (1 review written)

Extremely disappointed. Paid £12 and only able to get the same info as I got before I paid the £12. PLEASE DO NOT PAY THIS AMOUNT YOU DONT GET ANYTHING EXTRA. Terrible service… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 05/08/2014 by thedudeHH (1 review written)

OMG advertised all 5 address's I needed info on, bought the credits and not one of them worked. Arghhh £12 gone, am not paying credit card as not as advertised, complete theives… Read Full Review

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192.com