SAFemail www.safe-mail.net Reviews

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★★☆☆☆
2.5 / 5
29% of users recommend this
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  • Ease of Use

  • Spam Protection

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Latest Reviews

★★★☆☆

“Free service has next to no storage capacity”

Written on: 11/07/2014 by AnonaMaas (1 review written)

I've long had a free Safe-mail address & as far as just straightforward sending & receiving of emails I've had no complaints. Yesterday I left my Safe-mail address on a site where one may request sheet music & was delighted when I received an email from an interested party saying he'd send me the one item of sheet music I'd requested ASAP. Today I checked my Safe-mail address & learned that the sheet music I'd requested had been "bounced back" as it exceeded my quota, & I was advised to… Read Full Review

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★☆☆☆☆

“Deceptive Advertising and Non-existant Support”

Written on: 26/02/2014 by TJ98031 (1 review written)

Looking for a secure email provider that supports POP3 or IMAP so I can encrypt my own messages with PGP. But after MULTIPLE attempts to configure my mail client, I get one of two errors every time I try to send a message. Their server responds with either error 550 Mail relay is not supported, or "Sorry, sending messages via this server is available for Premium accounts only. Safe-Mail's website clearly states the POP3, IMAP and SMTP are supported on their free service. Multiple emails to… Read Full Review

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★☆☆☆☆

“Poor System - No Support - Not Recommended”

Written on: 22/02/2014

As others have stated, the system regularly is down. One of my accounts has been inaccessible for 1 week now. Customer Service is non-existent. One of my accounts has not been receiving any mail for 4 weeks. I have raised the issue by email to the support team on several occasions and have had no response what-so-ever. In desperation, I have also emailed the sales team, however the mailbox rejected the mail saying that the sales account was full. From the loss of receiving of emails I… Read Full Review

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★☆☆☆☆

“Stay away from SAFE-MAIL.NET!”

Written on: 21/02/2014

This was once a reliable service. Thair site has been down sporadically for a few weeks now, and in the last few days, has been down 100% of the time.I've been a paying customer for years, and I now rue the day I started an account there. I have hundreds of important emails and attachments stored there, and I'm now seriously questioning whether I'll ever have access to them again. The filters haven't worked for over a year, I contune to get emailers that I marked as SPAM to my INBOX. But, now… Read Full Review

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★☆☆☆☆

“Worst Service Ever - Do Not Use”

Written on: 27/11/2013

I made the mistake of using safe-mail.net for my business, and as a result I have experienced nothing but problems with them. They are down so often that I have missed out on important messages. I was not able to connect with my clients when they needed me the most, which has negatively impacted my business. They have never responded to any of my inquiries. As I am writing this, I cannot access my e-mails again. And this is happening only two days after the last incident. I will never use… Read Full Review

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★★☆☆☆

“Not Reliable”

Written on: 04/10/2013 by burpy22 (1 review written)

Their up time is OK, but they go down so often that it is irritating. And when they go done, their support page goes down too, so you can't reach out to them. Also, they don't put any kind of notice on their main page, which, for some reason, never goes down. Why not put support info on this page. Bottom line, do not use this service if you need access to your email at all times, or be able to know when you will get access. This has happened so often that I now really need to look for another… Read Full Review

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★★☆☆☆

“Non existent Customer Service!”

Written on: 02/07/2013 by Perculsion (1 review written)

I contacted Safe-Mail's customer service on June 24th, requesting information. It is now July 2, and they have yet to even read the email I sent them! I checked my Sent Safe-Mail email folder, and it shows it is still "Unread". It appears there is no one at the Office, so it leads one to believe, are they as secure as they claim? … Read Full Review

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★☆☆☆☆

“Total garbage!”

Written on: 18/03/2013

I had a premium paid account and the email is now down for 5 days! Cannot get on or anything. This happened last year as well and took them 2 days to fix. Now it is down for 5 days and does not look like it will be fixed yet or who knows if my email will every work. For a paid Premium account it is complete BS, they do not care to fix it. Help, does not even reply to your emails! Stay clear of this email provided, and sure as hell do not pay for it as you will just lose your money here!… Read Full Review

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★★☆☆☆

“Safe-mail: Not safe against losing your mail”

Written on: 01/03/2012

I've used Safe-Mail for a while, and while it's fairly easy to sign up and use and I haven't ever had problems with getting spammed or account highjacks, I'm definitely not satisfied with it. Safe-Mail has one huge problem, and that is that it isn't reliable. Outgoing e-mails get lost. Incoming e-mails get lost. My outgoing mail frequently got labeled as SPAM by other mail providers, no matter the content of the messages, and I found myself having to resort to other methods of communication… Read Full Review

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★☆☆☆☆

“After 2 years of paying for this service my annoyance...”

Written on: 21/02/2011 by Adreno (1 review written)

After 2 years of paying for this service my annoyance finally reached the point where I changed my email provider (spent 6 hours yesterday updating my contact info everywhere, so believe me when I tell you I had a high threshold for this). I originally signed up for the security, and while safe-mail may provide that, nothing else works properly, and they don't care. I never recieved any help from their customer support despite multiple contact attempts.

Here are the issues I encountered:
-… Read Full Review

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★★★★★

“I have used Safe-mail for over 5 years now and love...”

Written on: 24/01/2010

I have used Safe-mail for over 5 years now and love the fact that there is no advertizing popping up all over the place and quite fast loading up. I have introduced other people to the site and they are happily using it. My only gripes are the 3mb storage site for free members (me), it has not increased at all ever since the time I joined (over 5yrs ago), even though emails now are commenly using photo attachments as a norm, so my Inbox easily gets full and 'inbox full - mail returned' are… Read Full Review

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★★★★★

“I've had a safe-mail account over 5 years and during...”

Written on: 10/11/2008

I've had a safe-mail account over 5 years and during that time I've never lost an e-mail or had my account high jacked or compromised in any way. It's great having a super secure e-mail service that I can access from any web browser on any computer… Read Full Review

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★★★★★

“One of the safest email services around. Particularly...”

Written on: 28/09/2008

One of the safest email services around. Particularly like the encryption feature. Highly recommend the service. Purchased 150MG and it is well worth it. Haven't really found any yet. Sometimes, lists emails in Junk file that are not junk despite multiple communications from same email address. I don't worry nearly as much now about safety of information.
Well recommend SAFemail.net… Read Full Review

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★★★★★

“I've had a SAFemail account/address for over 6 years...”

Written on: 16/05/2008

I've had a SAFemail account/address for over 6 years and I've never had a problem with it. It's never been hacked, hijacked or compromised. You can sign up for free and use it as long as you like but you're limited to 3MB of storage space. More storage space will cost you but the top notch security and service are the same either way… Read Full Review

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Guest's Comment

Written on: 14/06/2011

i just tried a mail account there. its true. many mails never reached account. sorry, but this is very bad

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Testhuman123's Comment

Written on: 27/05/2013

Guest below: My e-mails have always reached other people's email accounts, and e-mails from them have reached my inbox. The service is very user friendly, and it is easy to send e-mail. The 3MB does bother me, but besides that, overall I would give safe-mail a 4.7/5.

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