Aeroflot Russian Airlines Reviews

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Aeroflot Russian Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 9 reviews

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Average Ratings for Aeroflot Russian Airlines

  • Flight on time?2.7 stars
  • Customer service2 stars
  • Comfort on flight1.8 stars
  • Quality of food2.2 stars
  • Value for Money2.6 stars
  • Reviewer Ratings1.9 stars
  • Overall Rating1.8 stars

9 Reviews For Aeroflot Russian Airlines

  • Guest 23rd Nov 2008

    Reviewer rating: 4.5 stars


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    Good Points: 9


    Bad Points: 1


    General comments: On a day, on time, safe and friendly(!!), good meals including veg. Is there anything else you need to get from A2B?! P.S. London-Moscow

  • Tanette 4th Sep 2008

    Reviewer rating: 2 stars


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    Clean planes. On time. Bad service. Not friendly flight attendants. A lot of alcoholic beverages are not free, but are free in any other company. I try to avoid flying with Aeroflot.

  • Guest 17th Aug 2008

    Reviewer rating: 3.5 stars


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    Aeroflot Russian Airlines were on time, with new planes. I'd recommend to all.

  • Guest 15th Jul 2008

    Reviewer rating: 0.5 stars


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    I would not recommend this airline!!! You will save more paying more and flying with another carrier!!! My experience was the worst.! I am a film maker and went to Iran from Los Angeles to shoot a documentary for a month, my flights where delayed and I missed my connecting flights. No mercy from Aeroflot and I could not find anyone speaking English. Not talking about bad service and horrible food, you will not get any call back if you happen to lose your bags.!!! I heard about the others story w ...

  • Guest 4th Jun 2008

    Reviewer rating: 0 stars


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    I will never fly with this airline again! I don't care if the tickets are considerably cheaper than their competitors this airline is terrible. This past Feb. I flew from Shanghai to Amsterdam with a layover in Moscow. The flight attendants were very unfriendly. I had specifically asked for vegetarian meals, but they did not provide them. Aside from all this if you have a layover in Moscow, forget it. Moscow's airport is broke down. It is a small, dank, rundown poorly run facility. If you can av ...

  • Guest 29th May 2008

    Reviewer rating: 0 stars


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    On Nov 07 I bought 2 tickets to go to Japan via Moscow with Aeroflot, these tickets were fully refundable except for a cancellation fee of USD60 which would be levied from the total amount. About a week later I needed to change the dates but there were no more seats available with Aeroflot so I had to cancel and have the tickets refunded. After several attempts to get them refunded, they did refund the amount for only 1 of the tickets on March 08!!
    I've been calling customer services ever since ...

  • Guest 28th May 2008

    Reviewer rating: 0.5 stars


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    Several people warned us that baggage theft is common on Russian airlines, including Aeroflot Russian Airlines but I never thought it would happen to me. We checked in our baby stroller on the door to the plane while boarding for flight SU322 from LAX to Moscow on Saturday 5/24/08. It was stolen by the time we arrived to Moscow. It is very expensive stroller (retail value $170). We still have the receipt they gave us on the door of the plane. This is the first and last time we fly this airline.

  • 2russky 12th Dec 2006

    Reviewer rating: 5 stars


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    I flew from Moscow to Seattle and service was great, food was delicious and I had overall good experience.

  • amo Rank: Sergeant 14th Nov 2006

    Reviewer rating: 1.5 stars


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    Aeroflot is the worst airline I ever flown on. The seat material is made of plastic PVC type, and it was very uncomfortable for a 4 and an half hour flight! And my Chicken flight meal was stone cold the moment it hit my table.

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