Written on: 27/03/2013
Many people have spoken to me about this terrible place horrid staff dirty pool. (read more)
Written on: 20/03/2013
Having been a member for many years and looked forward to my Tuesday nights aqua, I now find that it is no longer. This class has not been tried on another night to see if more people were able to participate and now us workers (who do pay the premium rate) no longer have the option of this class. We were told that the other classes had not been affected and that we should join them but obviously this is not an option. I feel that we are paying a lot of money and being discriminated against. (read more)
Written on: 17/11/2012
I feel it would be important to stress that most of the more critical views on the site seem have focused on the staff members at Bannatyne's failing to be more accommodating about stressful personal situations. While it can definitely be viewed as rather impersonal, we are talking about a a large corporate club, and in my experience I have not encountered a gym of a similar ilk (Fitness First, LA Fitness, Virgin Active, etc) that hasn't responded in exactly the same way. If your main... (read more)
Written on: 19/08/2010
Very good gym, with excellant resources available, would definately get a memship and attend regularly. Gym contains very high tech equipment with a relaxing atmosphere. (read more)
Written on: 01/04/2009 by maximummuscle35 (1 review written)
A gym that has plenty of equipment available, well laid out with friendly and helpful gym staff. A good sized cafe with a good choice of food and drinks.
As a working gym Bannatyne's in Norwich is very good, I just would like to see the company introducing some flexibility with their membership policies regarding joining and cancelling. I feel more people would join and current members would be willing to sign up second time round if this was available. Im sure we understand from a business...
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Written on: 23/01/2009
Bannatyne's Health Club, Norwich, has lots of good and new equipment. Expensive considering other gym memberships. I found the staff to appear un-caring towards me and unwilling to compromise! I think they offer poor customer service but good facilties. (read more)
Written on: 17/09/2008 by lynesj (1 review written)
I broke my ankle in June this year and was unable to go to the gym. I asked if I could suspend membership but they said they do not do suspensions and that I would have to cancel. I sent a doctors certificate which said clearly that I had a broken ankle but this was not enough, the doctor had to state that 'I could not go to the gym'! So I had to get a letter from him (cost of £15.00) stating that 'I could not use the gym' ... like it wasn't obvious! I have been paying £667 every month... (read more)
Written on: 24/03/2008 by stevenees
My wife was diagnosed with Breast Cancer in January. I requested that Bannatyne's suspend membership until January 2008 as we would not be using the Gym for obvious reasons whilst she underwent chemotherapy and later an operation.
They see this as no reason to allow a suspension for a period. Indeed, they charged my wife 3 monthly payments and a £25 cancellation charge to close her membership as they do not "do suspensions".
So if you are happy to join an organisation with this attitude...
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Written on: 12/11/2006 by djeva1 (51 reviews written)
Bannatyne's health club in Norwich is a very good gym, with plenty of top of the range equipment. Whenever the gym gets busy, there is always plenty of equipment to go round, and there are always lots of classes for different fitness needs and levels. The staff are very friendly and helpful, whereby if you need a specific training program, then one of the gym staff will gladly help you to make one up. You just need to make an appointment. The cafe/bar downstairs serves a wide range of... (read more)
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Tibble's Comment
Written on: 19/09/2012
I have never been to bannatynes, but I have been told that is is a horrible club with horrible people in it.