The Crop Shop, Norwich Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Not very nice inside, unwelcoming manager ”

Written on: 06/09/2016 by Reeses293 (1 review written)

I was recommended this place by a friend and when i went inside, the manager was arguing with a young boy for coming into his shop (looked like he was doing a survey) and although that may be frustrating, it is not acceptable to shout at a very young man at work who is probably 35 years younger. The manager then served me and when doing so, was impolite and unprofessionally still angry. Nothing at all was good about Cropshop and I never intend on returning… Read Full Review

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★★★★☆

“Staff good ”

Written on: 25/07/2016 by JustinPrater264 (1 review written)

Iv been coming her for years staff mostly friendly clean a good clean .by biggest complaint is the manager is so rude shouting at his staff up the stairs instead of coming up the stairs and speaking to them and can be ride to customers treating them like twits… Read Full Review

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★☆☆☆☆

“Appalling staff”

Written on: 18/07/2016 by Savage_Ange2011 (1 review written)

My experience at the Norwich Crop Shop was appalling! The meet & greet staff were rude & non observance just sitting around on her phone doing absolutely nothing. Whilst the stylist were walking around while customers are waiting in queuing system from the back of the building & round the premises. After 40 mins in the queue I was next to be seen, but then confronted by the same meet & staff staff she had failed to notice my entrance and there is a queue and to go back to the start. She then… Read Full Review

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★☆☆☆☆

“Absolutely diabolical!!!”

Written on: 26/06/2016 by Hanwilding (1 review written)

My experience at the norwich crop shop was appalling! The staff were rude, the younger staff just stood there staring at me, staff just sitting around on there phones doing absolutely nothing. Staff were walking around with there asses and underwear hanging out of there trouser - absolutely disgusting! Anyway getting to the real point I went in told them what I wanted I gave them a picture aswell with the hair cut and colour that I wanted which was a brown and blonde ombre and layered cut. They… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 21/06/2016

I've used Crop Shop for a number of years but after my recent trip won't be using again. The girl washing my hair did such a half hearted job that the back of my hair wasn't even washed. The haircut itself took no more than 5 minutes and the hairdresser did not once check to see if It was done to a satisfactory level. The salon is filthy, crisps, and drinks in front of the mirrors and the stylists hands stank of cigarettes. A haircut may only cost £12 but it is not worth it. I left feeling… Read Full Review

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★★☆☆☆

“Big change”

Written on: 16/06/2016 by 177Kenney (1 review written)

Am visiting a friend for her wedding on Saturday and thought I'd get my hair cut as I'd always used Crop Shop when I lived in Norwich. What a shock!! The place was filthy; the ledges and spaces under the mirrors, the stairs and the basins themselves: the staff couldn't care less about customer service/satisfaction. There were many staff doing each others hair or just chatting to each other or on their phones. I was told that there would be a wait of 20 minutes but the customer I sat next to… Read Full Review

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★☆☆☆☆

“I was told there would be a 45 minute wait, after 1...”

Written on: 09/06/2016 by Baileec382 (1 review written)

I was told there would be a 45 minute wait, after 1 hour 30 minutes was still waiting, when I complained the staff were rude so I left… Read Full Review

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★☆☆☆☆

“Don't go there!!”

Written on: 10/05/2016 by Hurleywoman (1 review written)

Owner is arrogant. Place is filthy. Stylists are rude and don't actually listen to what you want. They don't cater for people with mobility problems, such as using crutches and unable to negotiate stairs without difficulty. I came away with my hair missing chunks and a lot shorter than I asked for… Read Full Review

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★☆☆☆☆

“Misleading waiting time”

Written on: 24/04/2016 by ELVIS2016 (1 review written)

I have been a regular customer of norwich crop shop now for 5years after my wife told me about them. I have never had a bad haircut there . But today 25 April 2016 I went to get a haircut and was told by the girl on the front desk there is a thirty minute wait. I thought fair enough took a seat and waited. After 35 minutes I was directed to another waiting area and counted 12 people in front of me. After a further 25 minutes still waiting I decided enough was enough after an hour wait. As I… Read Full Review

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★★☆☆☆

“A decent cut but otherwise....ugh, gross!!!”

Written on: 04/04/2016 by RamonMcWilliams104 (1 review written)

Took my teenage daughter for a trim at her request. We were met by a nice young guy on the desk. He pointed us to some chairs to wait in. As soon as we'd sat down a strange guy who I honestly thought was drunk and mucking about shouted at us to sit on the other chairs. We were directed along a dirty little path up some steps and had to duck so we didn't smack our heads on a low bar. Then we were called back to the original seats. My daughter was next, she walked forwards to the stylist… Read Full Review

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★☆☆☆☆

“WORST experience getting hair cut OF MY LIFE!”

Written on: 28/03/2016 by Hayes3 (1 review written)

All I wanted was a plain simple haircut and said specifically not much off the top just the ends, so what does he do? Starts cutting off massive chunks at a time - I've been trying to grow the top and he even went and brought my fade line way up and all in all just messed up my hair. There was no focus he was smashing the shaver into my head from all angles expecting it to make a difference and was clearly in a massive rush to get it done. As you do, I tried making convocation many times but 2… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 08/03/2016 by LvHodgson (1 review written)

Manager, rude, arrogant, unprofessional! I had just had my hair washed in ice cold water because of the boiler not working and was also told that the price had just gone up from £10 to £12 and in a joking way I said 'I don't know I now have to pay for the privilege of having my hair washed in cold water and paying £2 extra' the managier started shouting at me and said' that if you don't stop complaining you know where the door is. I have been going to crop shop long before they moved into… Read Full Review

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★☆☆☆☆

“Awful and filthy!”

Written on: 01/03/2016 by Jaysonk359 (1 review written)

Colouring my hair went awfully wrong!the owner is very unkind and rude. The place is a total mess especially towels where they wash your hair I couldn't believe my own eyes!all together avoid this place people I'm warning you!!!… Read Full Review

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★☆☆☆☆

“Really disappointed ”

Written on: 27/11/2015 by Ritchiewz277 (1 review written)

Me and two of my friends decided to get out hair cut at the crop shop last night (26/11/15) and none of us came out happy. One of my friends wanted quite a bit of the length and her fringe trimmed. The hairdresser wouldn't cut it as short as she wanted and cut a chunk out of her fringe saying 'don't worry, it will grow back'. My other friend wanted quite a bit of the length, which her hairdresser also refused telling her she would 'look like a square'. I went to the barber section and wanted it… Read Full Review

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★☆☆☆☆

“Unkind with kids”

Written on: 06/11/2015

I had been there with my son 4 years old the man how cut my son hair was horrible as he never deal with kids all his life with no patient as he should be especially with kids he was swearing each time my son move his head as something normal kids can't be still for long time and he wasn't good my son's hair cut was not good at all ..if there is rating befor one star I will give it… Read Full Review

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★☆☆☆☆

“Wow!”

Written on: 25/10/2015 by NikhilMcMillan (1 review written)

My son has been using Crop Shop Norwich now for several months and has always asked for the same stylr and been happy until yesterday. He said the girl went to cut the sides first and he said he nearly passed out when he saw how much came off, she'd apparently put a 3 on the clippers by mistake but by then it was too late so he had to have 3 up the back and the sides. But worse than that she's not blended the top of his hair in with the back and sides and it looks like where's she's tried… Read Full Review

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★★★★★

“Fab hair cut”

Written on: 10/10/2015 by 1967MacGregor (1 review written)

An overall great experience. Didn't have to wait long, stylist cut my hair exactly how I wanted listened to my requirements and I was very pleased with the result and at £10 an absolute bargain… Read Full Review

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★★★★★

“Fantastic hair cuts!”

Written on: 23/09/2015

My kids (14 y.o boy) and (11 y.o girl) both needed haircuts before they returned to school... we were pushed for time so we nipped in to the Crop Shop, both kids (and I!) came out very happy. Then, a couple of weeks later I returned and had an excellent cut from a fantastic stylist too...he sat me down, asked me what I wanted, washed my hair and then set to work with his scissors. I am very very happy with my 'new' hair. I like the fact that we could walk in, wait only a little while (the… Read Full Review

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★★★★★

“cuts at crop shop norwich”

Written on: 27/08/2015 by rufty1 (1 review written)

If you want posh seats and Diamantes then perhaps a different salon would suit you better. If you just want a nice haircut and a chat then give it a try. I have never had a problem at this salon, i have had cuts and colours for a very reasonable price and i actually live in Bedfordshire so i waited for haircuts until i visited family in Norwich. My daughter came down and trained/graduated in Crop shop and does my hair for me now, i have had many compliments on my hair when i come home. All the… Read Full Review

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★★★☆☆

“Unfriendly attitude disappointed”

Written on: 10/08/2015 by Annikaj25 (1 review written)

When for an haircut,had to wait for almost an hour.Meanwhile my 9 months old kid started crying since he is on breast milk currently. Asked the hair dresser if they could provide me with a room or a silent corner where I can breat feed my baby.But shockingly the answer was NO.And my baby continued crying...can't remind such a place where they don't even have little consideration for the little baby..Also not satisfied with the hair cut… Read Full Review

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