The Crop Shop, Norwich Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“It was terrible ”

Written on: 08/05/2017 by fpYoung67 (1 review written)

Been a few times due to the easy nature of not having to book ahead of time. The place is dirty. The staff are clearly untrained. The quality of the haircut is average at best. Some staff can barely speak English. However it is cheap. However I opted for a more up market firm after one Eastern European lady accused me of not paying her last time I visited. She did cut my hair previously, but that had been over 3 months ago,and I definitely paid. I asked if she had cctv so I could prove my… Read Full Review

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★☆☆☆☆

“Not worth your time ”

Written on: 02/05/2017

Not worth anyone's time going for a haircut!! The boss is extremely RUDE! Iv witnessed him making a number members of staff cry! He's rude, horrible and a bullie!! The girls and boys who work there are really nice all friendly!… Read Full Review

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★☆☆☆☆

“Rude service”

Written on: 01/05/2017 by MarlonBaird1966 (1 review written)

Very poor service here and I found the hairdresser very rude. I'd rather go somewhere else and pay more for a better service. I won't be coming here again… Read Full Review

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★☆☆☆☆

“Wrong opening hours ”

Written on: 26/04/2017 by 1971Gordon (1 review written)

This is my second time going to CropShop this time hours and 10 minutes before they shut and I've been turned away. I have been told that they dont accept customers hours and half before the shut. Maybe they should change the opening hours on their websites. I traveled 10 miles and paid for car park twice and still haven't managed to have a hair cut!… Read Full Review

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★☆☆☆☆

“What a bad hair day”

Written on: 01/04/2017 by bbWhitaker356 (1 review written)

I was initially what I would consider to be regular customer. I went there recently and sadly I would never go there again and I would not recommend to others. I went there for a haircut. Initially all was going well, I had met the hairdresser before and she had done a really good job. I sat chatting to her was about to have her cutting my hair when the manager told her to colour someone elses hair. I was then with a hairdresser who had no idea what I wanted or how to do whatever it might be… Read Full Review

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★☆☆☆☆

“First time good, second time not so good!”

Written on: 25/03/2017 by NaomiScott11 (1 review written)

The first time I went to Crop Shop it was a generally good place, however then I go in again to get an equally good service. I came out with the worst haircut I have ever had in my life! Even though I told the hairdresser exactly what I wanted she was very rood and acted as if she knew what she was doing but she completely ignored what I said and cut my hair way to short. I will never go back again and I suggest anyone going there doesn't unless you find a good stylist like the first time I… Read Full Review

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★☆☆☆☆

“No, no, no.”

Written on: 22/02/2017 by JaylenO'Hara (1 review written)

Okay so yes, you don't need an appointment to go to this hairdressers. Great, one perk. My sister and I walked in and asked if they had space for the two of us to have our haircut, and instantly I knew it wasn't going to be a good experience. The lady at the till just turned around and shouted at some girl on the sofa (who was texting on her phone) to do my sister's hair. Then I stood there and asked if I too could have my hair done (already insinuated) and again the lady shouted at the next… Read Full Review

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★☆☆☆☆

“Avoid at all costs! ”

Written on: 31/01/2017 by DemarionMorris (1 review written)

This is a terrible place for a hair cut, the staff are not only rude they are also unskilled and unfit for their positions. I only came here because I was desperate for a hair cut and my usual barber was fully booked - in future I will leave my hair a long mess rather than visiting this useless establishment. I now look ridiculous, I could have done a better job by myself with some scissors and a bathroom mirror. AVOID THIS MONEY GRABBING WASTE OF SPACE!!!!… Read Full Review

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★☆☆☆☆

“Not very nice inside, unwelcoming manager ”

Written on: 06/09/2016 by Reeses293 (1 review written)

I was recommended this place by a friend and when i went inside, the manager was arguing with a young boy for coming into his shop (looked like he was doing a survey) and although that may be frustrating, it is not acceptable to shout at a very young man at work who is probably 35 years younger. The manager then served me and when doing so, was impolite and unprofessionally still angry. Nothing at all was good about Cropshop and I never intend on returning… Read Full Review

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★★★★☆

“Staff good ”

Written on: 25/07/2016 by JustinPrater264 (1 review written)

Iv been coming her for years staff mostly friendly clean a good clean .by biggest complaint is the manager is so rude shouting at his staff up the stairs instead of coming up the stairs and speaking to them and can be ride to customers treating them like twits… Read Full Review

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★☆☆☆☆

“Appalling staff”

Written on: 18/07/2016 by Savage_Ange2011 (1 review written)

My experience at the Norwich Crop Shop was appalling! The meet & greet staff were rude & non observance just sitting around on her phone doing absolutely nothing. Whilst the stylist were walking around while customers are waiting in queuing system from the back of the building & round the premises. After 40 mins in the queue I was next to be seen, but then confronted by the same meet & staff staff she had failed to notice my entrance and there is a queue and to go back to the start. She then… Read Full Review

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★☆☆☆☆

“Absolutely diabolical!!!”

Written on: 26/06/2016 by Hanwilding (1 review written)

My experience at the norwich crop shop was appalling! The staff were rude, the younger staff just stood there staring at me, staff just sitting around on there phones doing absolutely nothing. Staff were walking around with there asses and underwear hanging out of there trouser - absolutely disgusting! Anyway getting to the real point I went in told them what I wanted I gave them a picture aswell with the hair cut and colour that I wanted which was a brown and blonde ombre and layered cut. They… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 21/06/2016

I've used Crop Shop for a number of years but after my recent trip won't be using again. The girl washing my hair did such a half hearted job that the back of my hair wasn't even washed. The haircut itself took no more than 5 minutes and the hairdresser did not once check to see if It was done to a satisfactory level. The salon is filthy, crisps, and drinks in front of the mirrors and the stylists hands stank of cigarettes. A haircut may only cost £12 but it is not worth it. I left feeling… Read Full Review

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★★☆☆☆

“Big change”

Written on: 16/06/2016 by 177Kenney (1 review written)

Am visiting a friend for her wedding on Saturday and thought I'd get my hair cut as I'd always used Crop Shop when I lived in Norwich. What a shock!! The place was filthy; the ledges and spaces under the mirrors, the stairs and the basins themselves: the staff couldn't care less about customer service/satisfaction. There were many staff doing each others hair or just chatting to each other or on their phones. I was told that there would be a wait of 20 minutes but the customer I sat next to… Read Full Review

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★☆☆☆☆

“I was told there would be a 45 minute wait, after 1...”

Written on: 09/06/2016 by Baileec382 (1 review written)

I was told there would be a 45 minute wait, after 1 hour 30 minutes was still waiting, when I complained the staff were rude so I left… Read Full Review

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★☆☆☆☆

“Don't go there!!”

Written on: 10/05/2016 by Hurleywoman (1 review written)

Owner is arrogant. Place is filthy. Stylists are rude and don't actually listen to what you want. They don't cater for people with mobility problems, such as using crutches and unable to negotiate stairs without difficulty. I came away with my hair missing chunks and a lot shorter than I asked for… Read Full Review

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★☆☆☆☆

“Misleading waiting time”

Written on: 24/04/2016 by ELVIS2016 (1 review written)

I have been a regular customer of norwich crop shop now for 5years after my wife told me about them. I have never had a bad haircut there . But today 25 April 2016 I went to get a haircut and was told by the girl on the front desk there is a thirty minute wait. I thought fair enough took a seat and waited. After 35 minutes I was directed to another waiting area and counted 12 people in front of me. After a further 25 minutes still waiting I decided enough was enough after an hour wait. As I… Read Full Review

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★★☆☆☆

“A decent cut but otherwise....ugh, gross!!!”

Written on: 04/04/2016 by RamonMcWilliams104 (1 review written)

Took my teenage daughter for a trim at her request. We were met by a nice young guy on the desk. He pointed us to some chairs to wait in. As soon as we'd sat down a strange guy who I honestly thought was drunk and mucking about shouted at us to sit on the other chairs. We were directed along a dirty little path up some steps and had to duck so we didn't smack our heads on a low bar. Then we were called back to the original seats. My daughter was next, she walked forwards to the stylist… Read Full Review

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★☆☆☆☆

“WORST experience getting hair cut OF MY LIFE!”

Written on: 28/03/2016 by Hayes3 (1 review written)

All I wanted was a plain simple haircut and said specifically not much off the top just the ends, so what does he do? Starts cutting off massive chunks at a time - I've been trying to grow the top and he even went and brought my fade line way up and all in all just messed up my hair. There was no focus he was smashing the shaver into my head from all angles expecting it to make a difference and was clearly in a massive rush to get it done. As you do, I tried making convocation many times but 2… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 08/03/2016 by LvHodgson (1 review written)

Manager, rude, arrogant, unprofessional! I had just had my hair washed in ice cold water because of the boiler not working and was also told that the price had just gone up from £10 to £12 and in a joking way I said 'I don't know I now have to pay for the privilege of having my hair washed in cold water and paying £2 extra' the managier started shouting at me and said' that if you don't stop complaining you know where the door is. I have been going to crop shop long before they moved into… Read Full Review

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