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Written on: 04/07/2008
Furniture ordered from Emporio arrived late, items missing and then told they were out of stock. Customer service line went to answer phone whenever I called. I think poor customer service lets the company down… Read Full Review
Written on: 09/06/2008
After ordering my sofa, i was told that it would be delivered in 6-8 weeks (or maybe sooner!).8 weeks went by and i went back to ask where my sofa was. They said that that particular sofa takes 10 weeks - obviously i was told otherwise, but that woman has now left the company.
2 more weeks went by and still no sofa. After being told that the sofa will be ready again and delays due to a missing 'leg' or one missing 'cushion', I rang and they said the sofa was ready and waiting to be… Read Full Review
Written on: 20/03/2008 by jackies (1 review written)
I would go to Emporio first when looking for furniture next time… Read Full Review
Written on: 09/11/2006 by angela kehoe (1 review written)
We had to wait for over 16 weeks for part of the order that we had placed with Emporio. When the second part finally arrived, it did not match the first part, and when we complained, they said that they would replace to the correct colour ordered, but 3 months later we are still waiting for the correct order, and we have to ring them weekly for an update, only to be told this week that they do not supply the furniture in matching colours, which is contradictory to the salesman's advice when he… Read Full Review
As rated by our community of reviewers
" Wonderful bedroom wardrobe fitting. " Read More
" Speedy delivery and excellent packaging . " Read More
" Dreadful experience! Very poor quality and awful customer service. " Read More
" Lots of Choice and Great Service " Read More
" Wish we'd known before. " Read More