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| Quality of service | 3.3/10   |
|---|---|
| Layout of shop | 4.8/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 3.3/10 |
| Overall Rating | 4.6/10 |
Full review by
Guest.
on 4th Jul 2008
User Rating : 3
Respect :
0
Good Points: High quality furniture
General comments: Furniture ordered from Emporio arrived late, items missing and then told they were out of stock. Customer service line went to answer phone whenever I called. I think poor customer service lets the company down.
Guest.'s review and ratings | 38 words
Review by
Guest.
on 9th Jun 2008
User Rating : 1
Respect :
0
After ordering my sofa, i was told that it would be delivered in 6-8 weeks (or maybe sooner!).8 weeks went by and i went back to ask where my sofa was. They said that that particular sofa takes 10 weeks - obviously i was told otherwise, but that woman has now left the company.
2 more weeks went by and still no sofa.
After lies that the sofa will be ready again and delays due to a missing 'leg' or one missing 'cushion', I rang and they said the sofa was ready and waiting to be delivered (i ...
Guest.'s full review | 210 words
Review by
jackies
on 20th Mar 2008
User Rating : 9
Respect :
0
I would go to Emporio first when looking for furniture next time.
jackies's full review | 69 words
Review by
angela kehoe
on 9th Nov 2006
User Rating : 0
Respect :
-1
We had to wait for over 16 weeks for part of the order that we had placed with Emporio. When the second part finally arrived, it did not match the first part, and when we complained, they said that they would replace to the correct colour ordered, but 3 months later we are still waiting for the correct order, and we have to ring them weekly for an update, only to be told this week that they do not supply the furniture in matching colours, which is contradictory to the salesman's advice when he h ...
angela kehoe's full review | 130 words | 1 comment added.
