My son took out his first car policy at a cost of £1940.00 when he pasted his test they cancelled the policy and had no explanation at all and even charged him £35 cancellation fee ???? she was the most horrible sarcastic woman ever, Imy family have banked with Lloyds for many years this will change next week! I strongly advise anyone thinking about a policy with these not to do it ! Very expensive mistake I wished we had read the reviews

Just had my renewal quote through for the end of Jan. up by nearly 50% for absolutely no discernible reason, never made a claim or anything. Basically just hoping that you don’t notice and it auto renews. Disgusting way to treat customers. I’m sick of hearing from companies about how they’re there for their customers but keep squeezing prices up and up and up. You can’t tell me that providing this service costs 50% more than it did one year ago, especially for me, a driver who has never made a claim in the 15 years that I’ve had a licence. A really sneaky and underhanded attempt to rinse money out of customers by hiding the renewal offer as a message on the account rather than just sending it directly via email.