Admiral Car Insurance Reviews - www.admiral.com

Click here if this is your business
★★★☆☆
2.9 / 5
1261
52% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Admiral Car Insurance - www.admiral.com - Ask a question now

Media Gallery for Admiral Car Insurance - www.admiral.com

Admiral Car Insurance - www.admiral.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Really cheap and no hassle changing to another insurer”

Written on: 06/02/2016 by Gleasonls50 (1 review written)

Really cheap and no hassle changing to another insurer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible customer service”

Written on: 05/02/2016 by Pranvayu (1 review written)

I have had an extremely negative experience with the claims department following an accident and repairs to my car. My car has been at the garage for two weeks now with no resolution to date or in sight. My file keeps getting passed around from pillar to post with no one taking ownership. Avoid this company like the plague if you can !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Teamwork and timing”

Written on: 05/02/2016 by Gibbons321 (1 review written)

The team at Admiral is efficient and careful and if you can spend more than a moment and actually chat with them, they will do their utmost to find you the best possible pricing for your car(s). On receipt of email confirming a charge, which was not expected, I called and was given a much better option than the first one and it saved me even more money. I am very impressed with their service, knowledge and expertise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Competitive”

Written on: 05/02/2016 by Flood214 (1 review written)

I contacted Admiral after doing an online quote, sadly you are unable to buy the insurance online at this time. The person I spoke to was very polite although whizzed through the T&C's they have to read out. I'm sure they have been said a thousand times before but sometimes it is difficult to catch everything! I was asked to provide my previous policy company name and number in order for Admiral to obtain my Proof of No Claims. However I received an email informing me the proof was to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Car insurance quote new car”

Written on: 05/02/2016 by Sonny214 (1 review written)

I rang Admiral for a car insurance quote on 26th Jan.We had previously been customers of Admiral with multi car (3) but in the last year or so they became uncompetitive, very expensive by comparison with existing insurer. On this occasion for some reason they were slightly cheaper & together with multi car proved competitive.The representative was courteous & helpful & rang back as requested for me to confirm quote & take out the policy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“GREAT CAR INSURANCE”

Written on: 05/02/2016 by lzWalker100 (1 review written)

I THINK ADMIRAL IS THE BEST CAR INSURABCE COMPANY IN THIS COUNTRY. IM VERY HAPPY TO GET THIS CAR INSURANCE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Fustrating”

Written on: 05/02/2016 by Alexandral430 (1 review written)

Tried to change vehicle online II had sold the insured and had a new vehicle) but functionality of website failed. So tried by phone. Call centre employee took me through the entire bank of questions I had already completed online, I got fustrated so gave up. I bought a new policy with Admiral online. Then phoned to cancel my previous policy. I suffered a significant cancellation. When I explained why I thought this was unacceptable, I did not get any assistance. I was then interrupted a number… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service and advice”

Written on: 05/02/2016 by Allen145 (1 review written)

Very professionally dealt with, the guy on the other end was patient and was able to give clear information on everything thAt was being offered, good advice given and consideration of my needs. Ended up paying less than the on-line quote. Would definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“The quote process was thorough and the agent was fantastic”

Written on: 04/02/2016 by xiJones483 (1 review written)

The quote process was thorough and the agent was fantastic… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very good service”

Written on: 04/02/2016 by jdavis85 (1 review written)

Helpful and friendly service provided over the phone. Made for a smooth and easy process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Hard sell by staff when all you want is car insurance”

Written on: 04/02/2016 by Brennah213 (1 review written)

I have no problem with Admiral Car Insurance in itself but I do have a problem with the extreme hard sell I experienced from the call centre. To the point, when I had refused another 'add-on' I begged her please just let me buy the insurance and don't try to sell me anything else!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“GREAT SERVICE”

Written on: 04/02/2016 by KylaHull (1 review written)

great customer service very helpful and informative… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Easy Peasy Car Insurance”

Written on: 04/02/2016 by Fry207 (1 review written)

The process was really simple to find the best price on the computer and then the response on the phone was simple and direct. Not too much hard sell of all the extras, just a nice simple experience with a charming young man!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Accessing information on car insurance policy.”

Written on: 04/02/2016 by Gloverop14 (1 review written)

I am totally amazed with the quality of service. This is the first time I have taken out any insurance on-line and expected to have to do every thing this way (and I am not very competent). However twice I have phoned about queries and got through very quickly. On both occasions I was dealt with in a very friendly but efficient manner - I couldn't have received better service. I have never done a review like this before but the service has been so good I felt I had to acknowledge it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Clear and Easy to understand”

Written on: 04/02/2016 by YareliKeene (1 review written)

Initial contact very easy, Webb site did not crash, Webb page easy to understand. Overall a very painless operation to take out motor insurance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simply good value”

Written on: 04/02/2016

Searched Internet, found Admiral site easy to use and quick to respond with sensible quote matching my requirements. Follow-up by phone also very helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excelkent”

Written on: 04/02/2016 by peHolmes457 (1 review written)

Excellent service really helpful Shopped around for prices but you was the cheapest now got multi insurance with you would recommend people try you for a quote They chap who I spoke to went through everything with me very helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simply No Fuss”

Written on: 04/02/2016 by 28McGee (1 review written)

No one enjoys, as far as I am aware, searching through endless provider web sites to find their insurance. From what I have experienced there is no need to! I would suggest to anyone to head straight to Admiral for a no fuss, hassle free insurance purchase experience that is, in my opinion, second to none. From initial inquiry and the appropriate on line form filling to purchase in minutes. Excellent!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic customer advisors”

Written on: 03/02/2016 by SeraBB (1 review written)

Completed my quote online and found my insurance for myself and my partner to be over £400 cheaper by doing a multicar policy! The customer advisor was clear and explained everything so I understood! The only thing I think will be better will be the ability to complete the payment part online. But I understand this is a working progress so when that's up and running it will be even better! When my mums insurance is due for renewal at the end of the year we are going to put her onto the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Policy that meets all my needs”

Written on: 03/02/2016 by 248Lyons (1 review written)

It was more about getting no claim discount for my car, also for the second driver on my policy. The policy also included fantastic option to my experience with the company enjoyable, I think I can have guaranty peace of mind. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview