Admiral Car Insurance Reviews - www.admiral.com

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Latest Reviews

★★★★★

“WoW”

Written on: 24/08/2015 by EddieH66 (1 review written)

Never thought buying car insurance would be so easy. I tried all the comparison sites and decided to call direct. Saved me a small fortune on my multi-car policy. Highly recommended. You get exactly what you ask for with no hidden extras. Full explanation of all key features of your policy and full assistanc ein the ewvent of an accident. Can't fault Admiral or Help-hire Assist in any way. Without them my daily life would have faced some huge hurdles. Car off the road? No problem - Courtesy… Read Full Review

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★★★★☆

“very helpful”

Written on: 20/08/2015 by Pittmanqw83 (1 review written)

I had a non fault accident and found my insurance company to be excellent in helping me arrange the best way to get my car fixed without losing any no claims and excess payments. I got a replacement car through Albany . the staff were very helpful and kept me informed during this process. the service I received was great… Read Full Review

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★★★★☆

“Happy customer ”

Written on: 17/08/2015 by Compton1954 (1 review written)

After a recent accident, I was very impressed with the help and support given to me. The whole process was smooth.This certainly took the stress out of the incident. My car was collected the same day and returned promptly. The hire car was of a good standard and again everything went smoothly. Thank you Admiral… Read Full Review

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★☆☆☆☆

“Disgusting company”

Written on: 14/08/2015 by 330Leach (1 review written)

DO NOT GET INSURANCE WITH ADMIRAL THEY ARE THE WORST COMPANY I HAVE EVER DEALT WITH! There was a problem with my bank in which the cancelled my direct debit, admiral would then not take card payment or set up a new direct debit but tried to force me to pay the remainder of the year which was over £600 or give them evidence the bank had cancelled it! Provided them with the correct evidence they asked for then still said it wasn't good enough and now are asking for cancellation fees! They will… Read Full Review

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★★★★★

“Very good Service ”

Written on: 03/08/2015 by Skinnervs445 (1 review written)

I used Helphire/Albany Assistance after a small accident with my own car , the service that they provided was first class and hassle free , my hire car was delivered on time and was driven 300 miles to my house… Read Full Review

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★★★★★

“Admiral, Albany, HelpHire, all provided good service”

Written on: 31/07/2015 by elciendientes (1 review written)

After learning that Albany and HelpHire were going to be handling my 'no fault' case I looked up current reviews for them, and most don't make pleasant reading. However the service I received was very different to the ones others had complained about. Albany were very professional over the phone, also only contacting me when essential. The repair work on my car took just under a week, and for this duration Helphire provided me with a courtesy car. It was of very good quality and was delivered… Read Full Review

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★★★★☆

“Everything handled very well”

Written on: 31/07/2015 by pinkybing (1 review written)

After my accident Albany assistance handled everything well, apart from maybe not getting my car too me until the day after due to a back log from the weekend. But everything else was great, can't complain about anything else… Read Full Review

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★★★★☆

“Fast and friendly service”

Written on: 24/07/2015 by Ellien382 (1 review written)

I had a major accident on a Thursday at 7 pm. By 5 pm on Friday I had a courtesy car. Unfortunately my car was a write off. I agreed a very good compensation two weeks later. Three weeks after the accident I received my cheque and I had a new car a couple of days later. However the whole experience was not only about speed. Every contact with Admiral and Albany was friendly and helpful taking me through the mysteries and intricacies of car insurance in an easy and clear way… Read Full Review

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★★★★☆

“Speedy professional service”

Written on: 24/07/2015 by irMaynard1974 (1 review written)

Found to be very quick and stating the fax replacement car was on the same high standard as my own overall very happy with the professional service given… Read Full Review

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★★★★★

“outstanding service ”

Written on: 24/07/2015 by NatZ1982 (1 review written)

I cannot fault Admiral insurance at all! Customer service has been top class and Admiral have set my mind at ease by dealing so quickly with my claim! I had a hire car the day after my accident, commenced physio the same week and have been kept upto date with everything. They have done everything they can to make such a horrible experience far less stressful and have helped me so much! I have recommended Admiral to my family and friends and I am renewing my policy! It's not until you have to… Read Full Review

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★☆☆☆☆

“Below market payout”

Written on: 24/07/2015 by PresleyMcLaughlin (1 review written)

I have had Admiral as car insurance for a few years. A few weeks ago my parked car was hit by a bus and non-economical to repair. The final valuation provided to me by Admiral is two thirds below what it would cost me to buy a similar car. Absolutely no adjustments for low mileage and good condition. I will look to switch car insurance company asap… Read Full Review

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★☆☆☆☆

“Awful service!”

Written on: 21/07/2015 by kpercival85 (1 review written)

Most awful company I have ever dealt with, and will NOT be renewing my insurance with them. I was reversing out of a car parking space, and another driver pulled in behind me. I tapped his car (doing less than 2mph) and have lost a tiny ammount of paint off my bumper...about the size of a 5p. He claimed i had dented his car in two sepwrate places. Spoke with Admiral who said although he pulled in behing me,i was liable as i was reversing regardless of his actions and,after speaking with the… Read Full Review

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★☆☆☆☆

“canceled my insurance”

Written on: 19/07/2015 by edwardich (1 review written)

after I paid, they canceled my insurance, there are some jerks … Read Full Review

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★☆☆☆☆

“Don't use this company (cheats)”

Written on: 05/07/2015

They are liars and cheat,wanted to change policy from old car to a new car would only renew for 6 month,price kept changing price in two different phone call,when trying cancel policy found cheaper on other sites ,return money from policy started at £145:33and finished at£19:00 admin fees and 44mins on phone force to keep policy had to pay £104 to stop lose of £145:33,stay away don't use these sharks… Read Full Review

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★★★★★

“Great service with amazing people”

Written on: 05/07/2015 by Jessoakes (1 review written)

Such a helpful company, one of their drivers went in to the back of me. I ended up working it all out with their insurance rather then going through mine to do it as they was so helpful. Arranged a hire car for me and took my car away, prompt with payout after my car had been wrote off. Only downfall was they sent my car to salvage before I could collect my personal items but after a few phone calls they managed to sort it out for me and refund me for my goods. Pleasant people to speak to and… Read Full Review

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★★★★★

“Marvellous”

Written on: 05/07/2015 by xaChase385 (1 review written)

The whole experience was dealt with in a thoroughly, professionally, and totally easy way!… Read Full Review

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★☆☆☆☆

“Rubbish communication”

Written on: 03/07/2015 by Bennett154 (1 review written)

I recently had an accident whereby I went into the back of someone who had slammed on in front of me. I rang admiral and was honest with them and said I had a bump. There reply was to contact the other party ( as they said it was a legal requirement to do so) to see if they would like to make a claim. I was told I would get a call to let me know the out come. I didn't... I then called a few days letter to be told the claim was going through and admiral were just waiting to pay out. I then asked… Read Full Review

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★★★★★

“highly recommended/ best car insurance ever.”

Written on: 03/07/2015 by Wren251 (1 review written)

I am SO impressed with the staff and customer service from Admiral insurance. They are so helpful friendly and just SO nice to deal with. I am amazed by the way they dealt with my claim when I had a car accident. They made the whole process so easy and within no time I was sent a cheque to cover my loss . They score 10 out of 10 from me. Although my renewal was due and I could have got it cheaper I decided to stay with Admiral as they were definitely the best… Read Full Review

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★★★★★

“Always Admiral for excellent service with Vehicles”

Written on: 03/07/2015 by CashFitzsimmons (1 review written)

I has excellent service when my vehicle was in accident when Admiral took care of arranging repairs, delivery and pick up courtesy vehicle of the same type, delivery of fully repaired vehicle in good time as promised. Highly recommended company… Read Full Review

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★★★★★

“Best Car Hire Ever”

Written on: 03/07/2015 by mikescriven (1 review written)

From start to finish the whole service was fantastic,so easy to use, the delivery and quality of the supplied vehicle was exceptional and exceeded what i was expecting, the delivery of the vehicle to my work premises was earlier then expected, and collection of the vehicle was hassle free. Would use again and recommend this company to anyone that needs a hire vehicle… Read Full Review

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