This machine is just terrible. Was quiet now very noisy but that's OK cause it broke down and now I can get rid of it!

We have owned this dishwasher for one year and have to replace the motor--very disappointed for the money we paid.

I've owned it for three years and replaced two motors under warranty and now the electrical board is busted. Trash

What a waste of my money. 5 repair calls, three pumps and it still breaks down with a 1E code. Even had a top man from the factory come out with the repair man...they replaced the pump mechanism again, the machine works for a couple of months, then breaks down again. Will never buy a LG product again.

we have owned our lds5811bb sinced 03-08,
we have nine service calls since early 09
our final call resolved our problems 6-10-10
3 pumps
computer
heater
we are not to happy with product and would be
leary recomend any lg product.

Seems I had the same issue as most others. Just quit drying the dishes. Plus if you pull the bottom rack out too quicdly, it falls off onto the floor. How ridiculous. Just a poor design. Will have to pay about $200 to get this drying issue fixed. I am having the same issues with the LG dryer. No more with LG. I am done. Products do not live up to the money you pay to purchase them.
Jane in Michigan

Purchased LG dishwasher LDS5811BB in 6/2008. I thought spending $600 on a dishwasher would give us a piece of mind as we felt it was a higher quality machine. The first 1.5 years it worked great. The last 2-3 months had problems: when cycle's over, a good amount of clumped-up powder detergent remains in the detergent cup, even after a 2nd rinse cycle. Also, there is powder residue mixed with ground food particles left all over the glasses . Bassically the dishes/glasses come out dirtier than before starting the cycle. We cleaned the jets by the manual, but it seems as the pressure of the water from the jets is not enough (water pump problem?). Also the whole appartment smells like the detergent (we never had that problem before and have always used the same detergent). Called about the warranty service (parts 2 yrs & labor 1 yr), but we were told that the parts are only covered by the warranty when ordered by an authorized LG rep, and the LG rep is going to charge for the diagnosis. We understand that labor is not included, and we're willing to do the work ourselves (which still is disappointing after spending $600 on it only 1.5years ago), but charging for a diagnosis in order to get the parts covered seems to not only defeat the purpose of covering the parts, but very unfair and very mislesding waranty terms (this was not mentioned in the warranty terms). The rep was not helpful at all. Now we are stuck with a dishwasher that we can't use only after 1.5 years. I would not recommend it to anyone. It is better to spend a little more money and get a Miele or spend half and get a Whirlpool or sth. I am never buying anything LG anymore...their products are not good enough for the prices they charge and threir customer serviceis terrible. It is a complete waste of money and time and causes a lot of aggravation.

It looks pretty but it doesn't work.

I have the same leaky door problem that the above users had. We had a repair man come out and it only got worse! He replaced some gasket wrong and ruined our wood floor which we had to replace. He came out again and it worked after that but broke within a few months. Third repair, different repair man, he came out twice. This was all within ONE YEAR. We only had a one year warranty. The last repair was a week before our one year warranty was up. He came out, the next day it leaked again. The people from LG said 'sorry your one year is up'. Seriously, you DIDNT FIX IT!

So they stalled until the one year was up, even though they were in the middle of repairs they didn't continue to fix it. We now run our dish washer with pans under the door to catch the water that leaks onto the floor. Wonderful.

DO not even consider getting this piece of junk.

Run, don't walk away from this piece of junk. We paid three times what a new GE would cost and our old one laster 10 years. The cheap plastic rack and silverware holder broke within months. Dishes did not clean and cloudy glasses. The LG LDS5811BB was a big fat waste of $800!

The LG LDS5811BB does not clean dishes very well.There is a problem with the door getting too hot on the inside and causing a wiring problem in the door after a while. Iv've had mine about 2 years now and I think its days are numbered.

The LG LDS5811BB is quiet and cleans well when working,i would never buy another l.g. product. i have invested about a thousand dollars in repairs in the short time i have owned it. the warranty was no good as were the customer service reps.

Most of the gaskets deteriorated leaving sticky black residue on our dishes. This began only 10 months after the unit was installed. The drain would get clogged often and the main seal leaked. The wheels fell of the first time we used it. I hate this product, please don't even consider this dishwasher.
2 years later, the last 5 months of which we spent hand washing our dishes, we are out over $600 dollars!!

Stick with Bosch is my advice and the advice my engineer gave me. Basically the LG LDS5811BB put me of LG because it wasn't reliable.