Thrifty Car Rental Reviews

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★★☆☆☆
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Thrifty Car Rental

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Latest Reviews

★☆☆☆☆

“Thrifty Budapest is cheating customer!”

Written on: 17/07/2014 by BrendenYoung429 (1 review written)

returned the car in same conditions, with the same fuel and at the time that was fixed in the rental agreement. 4 days later they charged my creditcrad the amount of 215,- €, without any bill or information (either by email, buy postz or by phone). I phoned at the office in budapest and they told me that all 4 (plastic) hubcaps were missing. after I told that it isn´t possible, because I checked the car they promised a call-back. as no call back happend I called second time. also the second… Read Full Review

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★★★★★

“Thriffty Hire the Best in Protaras!”

Written on: 15/07/2014

Very easy to use, booked at last minute, got a great deal. Went to pick up the car, was told the model I had booked was not available, but they upgraded me straight away no questions asked. hired from the hotel and returned from the hotel at no extra charge. Very friendly staff at car hire centre, car was of good quality. Booked through Atlaschoice, very easy site to use and they found the best deal online. Would use again. Also would use Thrifty car hire again for the service and price that I… Read Full Review

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★☆☆☆☆

“Worst service and fraud at Vermont and Connecticut ”

Written on: 09/07/2014 by OmayraMatamoros (1 review written)

The worst service. They provided a good rate when we rented at Bradley Airport but then the car an SUV got electric problems and I called customer service. They contact the nearest office and promised a better car. Next day I travel half hour and the attendant gave me an economic car because that is what was available and he did not know about the SUV even when he was on the line with customer service. They hold $1,500 on my credit car even when we bought full insurance. They were unresanoble… Read Full Review

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★☆☆☆☆

“Terrible car hire in Sanford, USA”

Written on: 05/07/2014 by voHardy330 (1 review written)

In short if took me an hour and a half to get the Thrifty car I hired. They would not give me the car. They said I had to pay heavy money to pay for car tow or repair if it broke down, and no refund if I never used the tow, etc. And I had to pay a large amount to get the insurance excess to zero. I already had a policy in the UK to cover anywhere in the world to excess to zero. They insisted I had to pay now, and I refused. They then wanted a large deposit to cover them. The car was a wreck… Read Full Review

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★☆☆☆☆

“Never use these guys”

Written on: 04/07/2014 by grillo (2 reviews written)

They will lie to you to get your money and force you to buy extra insurance. They lie all the way. Avoid like the plague… Read Full Review

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★☆☆☆☆

“Horrible experience in Thrifty in Sevilla Airport, Spain”

Written on: 30/06/2014 by TaniyaPage369 (1 review written)

My airplane from Madrid to Sevilla came earlier than scheduled so I came to the desk before the planned pickup time 10:00 AM. I asked the agent if I have to wait until 10:00 AM or I can pick-up the car before (9:10 AM), and maybe return it with the time difference before as well. The agent made the necessary contract and the bill. Only at the return which happened the same day at 21:30h, 1 day before the schedule, another agent who kindly assisted me, told me that due to the contract, they… Read Full Review

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★☆☆☆☆

“Total Rip off!”

Written on: 30/06/2014 by jonathanlee1 (1 review written)

Basically I emailed them to ask if I was eligible to book a car, they said yes, so I just paid in full for the discount. Bad idea. When I got there they said that I was no longer eligble, no refund no exception. Either do not use them or just don't use them… Read Full Review

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Grillo's Response to jonathanlee1's Review

Written on: 04/07/2014

They are bandits. It's just the way they work. Same story in Germany - must be the "company's mission"

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★☆☆☆☆

“Never rent car in Thrifty”

Written on: 29/06/2014

I want everybody to know, that Thrift/Dollar is a company, that cheating people. We rent a car in Italy (Florence) with my friend. A guy that gave us keys never went with us to check car, never checked the car, gave us papers to sign and let us go loog for the car - as it was end of the day and he wanted to go home. The car was in bed condition and dirty. After several days we opend the top window and found a scratch on the window. We were sure the car was checked before. When we returned car -… Read Full Review

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★★☆☆☆

“Why Thrifty lost my business”

Written on: 25/06/2014

T.R. Allen Richmond, Texas I want to let you know how disappointed I am in Thrifty Car Rental and why I plan to never use Thrifty again. My first disappointment began when I called to make a reservation on an online offer. I was quoted one price, but when I went to pick up the car was then told it was going to be $130 more. It was too late in the evening to try to make other arranagements, so I was stuck. The next disappointment came when I was conned by the Thrifty agent into purchasing a… Read Full Review

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★☆☆☆☆

“Bad experience at check in and at drop off”

Written on: 18/06/2014 by 391Patterson (1 review written)

At check in, they tried to give me the smallest possible car although I didn't book this category. They told, they didn't have an other car and I had to pay an upgrade for near 200 $. As I needed a car, I had to do so, but be aware and use other companies. At drop off, they didn't find the car in the system. So I had to go to the desk again, but they also didn't find it. That took me at least 30 minutes. … Read Full Review

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★☆☆☆☆

“Stay Away!! Terrible Car Rental Company”

Written on: 17/06/2014 by McKee344 (1 review written)

A couple of months earlier I had been in Florida and rented from Avis – how I wish I had stayed with them! It never occurred to me there would be such a difference in car rentals for similar cars. I guess I forgot to think about maintenance, as does Thrifty’s apparently. . My whole experience with Thrifty was bad right from the start - the salesman thought he was wonderful but he was really just very pushy. And then the car which we got was awful. It was not well maintained but we… Read Full Review

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★☆☆☆☆

“Thrifty / Albar rent a car experience in Israel ”

Written on: 16/06/2014 by ecryuan (1 review written)

Booked a car from Thrifty/Albar through Rentalcars.com for six day to pick up in Ben-Gurion airport Israel and return to their office in Herzliya . One day before end of rent decided to prolong my rent for six more days . Since Albar office in Herzliya is just opposite to my company HQ office , dropped to them one day before I had to return car and told to manager that I want to prolong . Lady answered that is fine , “ you do not need to sign any additional contract etc. , price will be… Read Full Review

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★☆☆☆☆

“Hidden costs galore ”

Written on: 09/06/2014 by Tonstops (1 review written)

I hired a car because our own was in for repair and thought it was quoted at a good price of £101 BUT when I arrived the staff were totally disorganised and couldn't find my booking (good thing I arrived early as I know they would have bolted on a late pickup charge) and I had to authorise my card for £235 which included the £85 quid I still owed and the £150 returnable despoil. The car itself was great no problems at all with the car When I returned it agent instantly went to the… Read Full Review

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★☆☆☆☆

“Thrifty Italy”

Written on: 08/06/2014

Very poor experience with Thrifty in renting a car in Milan. They overcharged me on the return and the call to Thrifty 800 phone number in US were total BS. The explanation was to contact the local office in Milan (very poor English speaking reps) and to try to figure what was going on. Thrifty uses Auto Europa and just acts like a middle man without any responsibilities to the customer. Avoid at all cost!… Read Full Review

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★☆☆☆☆

“Absolute Rude Staff”

Written on: 08/06/2014 by 49McCallum (1 review written)

Thrifty Car Rental are a go to zone if you wish to experience rude staff. We arrived at Perth Airport hoping to pick up car and get a quick departure . Not to be as there turned out to be an error with our booking . On top of this the two staff were so poorly mannered that it became embarrassing. Eventually we were allocated a car however upon proceeding to pick up car we were told that car was still in wash bay!! The attendant that handled car handover was most helpful Nd she advised that… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (5 reviews written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (5 reviews written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (5 reviews written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (5 reviews written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (5 reviews written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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