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| Ease of Use | 8/10  |
|---|---|
| Durability | 2.2/10  |
| Style | 6/10 |
| Service & Support | 1.8/10 |
| Value for Money | 1/10 |
| Overall rating | 1.4/10 |
| 7.95 cu. ft. Bosch Upright Freezer GSN28V00GB |  | £491.00P&P: £29.99 |
| Bosch KGN 34V00 Bottom Freezer Refrigerator |  | £362.99Free P&P |
| Bosch KGN 34V00 Bottom Freezer Refrigerator |  | £334.99Free P&P |
| Bosch KGN 34V00 Bottom Freezer Refrigerator |  | £394.97P&P: £19.95 |
| Bosch KGN 34V00 Bottom Freezer Refrigerator |  | £357.00Free P&P |
Full review by
GD of Harrow
on 6th Jan 2008
User Rating : 0
Respect :
0
Bad Points: Thrice the Refrigerator became warm.
General comments: I bought this fridge freezer in June 2006. The problem happened in January 2007. Telephoned customer services who said they couldn't send an engineer for 10 days. Did fit me in for a cancellation. The engineer took 2 hours with a hairdrier defrosting behind the appliance and said it was some sort of blockage. Four months later it happend again. I argued with the customer services and they said they would liaise with the engineer when he came. He took one look at the back of the freezer and immediately phoned and agreed with them to exchange the original one for a new one.
When the deliverers brought the new one they told us this was a known design problem and that the item had been modified and that we should not have a problem with the new one. Now 6 months later the same defect has occurred with the new one. I asked if they would come and just take the fridge freezer away as I no longer wanted it and they refused.
I would never buy a Bosch appliance again.
GD of Harrow's review and ratings | 182 words
Review by
fanxurong
on 27th Jul 2007
User Rating : 3
Respect :
0
The appliance is too easily broken. The engineer service from Bosch was OK. But their customer service was useless.
fanxurong's full review | 102 words
Review by
droggs
on 13th Jun 2007
User Rating : 3
Respect :
0
Apparently there is a problem with the "defrost heater" in these machines. Bosch know about it as do their engineers. It cannot be repaired so a replacement is required. If still in warranty that is not to bad but if it has expired "hard chuckies".
droggs's full review | 53 words
Review by
norman fisher
on 7th Jun 2007
User Rating : 1
Respect :
+1
Bosch have been absolutely rubbish 1st machine failed 49 days the replacement has started playing up at 9 months later the engineer does not have a clue the customer services are as bad as the machine.
I don't recommend this company and any products they produce, this is the most expensive Fridge Freezer I have ever bought and without doubt the worst.
Had to threaten court action and refuse the 1st machine under not fit for purpose, the second is no better, as for service they might get to you ...
norman fisher's full review | 151 words
Review by
Terry McM
on 20th Mar 2007
User Rating : 0
Respect :
+1
A sad disappointment, and the second recent one with Bosch.
Has the company lost its way?
Terry McM's full review | 103 words
Main characteristics: Refrigerator Type: Bottom Freezer Installation: Free-Standing Total Volume: 270 Liter Fresh Food Volume: 190 Liter Freezer Volume: 90 LiterTotal Number of Shelve More...
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