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| Customer Service | 2.7/10 |
|---|---|
| Quality of website | 3/10 |
| Value for Money | 1.4/10 |
| Overall rating | 1/10 |
Full review by
Guest.
on 22nd Sep 2008
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User Rating : 0
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Ordered cartridges at a cost of c. 120.00 Stg. from this Company. Never received them. Cancelled the order and despite numerous promises have not got a refund, so I am basically out of pocket.
I would never deal with this Company again!
Guest.'s review and ratings | 41 words
Review by
Guest.
on 10th Sep 2008
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User Rating : 0
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I purchased 6 carts. 3 for epson picture mate 500 and 3 for epson 915. Not tried the 915 carts yet. But the picturemate ones do not appear to work. So far received no response to emails and phone calls yet. None epson carts do normally work.
Guest.'s full review | 63 words
Review by
Zetecsport
on 27th Aug 2008
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User Rating : 10
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After looking at the customer comments for Print Cartridge Direct on here, I was slightly put off. But, as the prices were great I decided to call to place my order rather than use the web. My call was answered swiftly and not only did I place an order, but they informed me that they were running a promotion and gave me a further 10% off. I would recommend.
Zetecsport's full review | 82 words
Review by
bazzamonkey
on 4th Aug 2008
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User Rating : 3
Respect :
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It took me 6 weeks to get my order delivered following 10 (ten) phone calls chasing it up.
When I did get through they explained that they constantly have problems with their phone lines. I was given another number by a woman in the office to use if I couldn't get through to their helpline. It seemed to do the trick to get my order delivered more quickly.
bazzamonkey's full review | 81 words
Review by
Guest.
on 14th Jul 2008
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User Rating : 0
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www.PrintCartridgeDirect.com - Very similar point to everyone else on this site, i ordered cartridges and have never received them, after numerous telephone calls to the company and promises that they would resend the goods or a claim form i still haven't received anything yet.
Guest.'s full review | 46 words
Review by
Guest.
on 14th Jun 2008
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User Rating : 9
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Layout of site is easy and could navigate to the product I needed quite easily. Would reccomend.
Guest.'s full review | 23 words
Review by
tc2204
on 2nd Jun 2008
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User Rating : 0
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I recently purchased some ink from the above suppliers which where rejected by my printer, they asked me to return them ( which I did ) promising me a refund under their 100% money-back guarantee, after loads of emails to them you can guess the refund or any replies never appeared as far as I am aware.. So beware Printcartridgedirect.com do not do refunds as far as I am concerned.
tc2204's full review | 68 words
Review by
cwmcuttan
on 22nd May 2008
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User Rating : 1
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Printer arrived on time. Didn't work at all, no replies to emails at all and sent several. Phone busy at times I tried, then got through promise to call back never did got through again again promises to call back never did. Still awaiting new working printer!
They really need to work on their Customer Service! Will not deal with this company again.
cwmcuttan's full review | 66 words
Review by
Guest.
on 15th Apr 2008
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User Rating : 0
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I ordered some print cartridges 3 weeks ago from ordered some print cartridges 3 weeks ago, nothing has arrived. Phone always busy? Have not replied to emails
Guest.'s full review | 25 words | 1 comment added.
Review by
Guest.
on 5th Apr 2008
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User Rating : 3
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Phone constantly busy all day today. Emails not bouncing back, but no replies whatsoever. I'm now wary - are they still in business I'm asking myself? I think I will shop elsewhere from now on.
Guest.'s full review | 65 words
Review by
doconnor86
on 19th Mar 2008
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User Rating : 0
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I spent '£40.98 and ordered my drum unit on 21st October 2007 from printcartridgedirect and guess what..... it still hasn't arrived! After numerous phone calls and emails, they realized that they actually do not stock the drum unit I want and that i should get a refund! A month has passed and they haven't responded to my emails and their phones are always unplugged or engaged. Please don't make the same mistake I did!
doconnor86's full review | 74 words
Review by
Guest.
on 15th Mar 2008
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User Rating : 0
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I have not received my inks ....they have taken my money...I am extremely angry . I can only urge others not to deal with this firm. I have found a website where similar experiences from other customers to this company have stated the same concerns....I wish I had seen this before I attempted to order from printcartridgesdirect.com
Guest.'s full review | 122 words
Review by
horns1962
on 6th Mar 2008
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User Rating : 0
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Avoid this company at all cost.
horns1962's full review | 39 words
Review by
Guest.
on 14th Feb 2008
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User Rating : 0
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Ordered ink cartridges on 28th January they have not arrived even though promised next day delivery. All phone numbers listed are constantly engaged and my e-mails have been ignored so far.
Guest.'s full review | 37 words
Review by
Troubs
on 6th Feb 2008
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User Rating : 0
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I have had the same problems with Print Cartridge Direct as many of other reviews. Order placed 17.01.08, money was taken from my account a few days later (but didn't appear on my credit card statement until last week!). No repsonse to e-mails/phone calls yet.
However, I have just called the 0870 number and got through. She said the order must have got lost in the post and claimed it was dispatched on 17.01 and that she would re-send today together with a claim form.
I doubt I will receive t ...
Troubs's full review | 111 words
Review by
bill brooks
on 5th Feb 2008
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User Rating : 0
Respect :
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Still waiting response from this company after 4 weeks, I have sent numerous emails and tried phoning but to no avail My order was only £15 97 but being an OAP there is little I can afford any loss. Don't recommend Print Cartridge Direct.
bill brooks's full review | 41 words
Review by
Stoksky![]()
on 29th Jan 2008
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User Rating : 1
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Print cartridge direct (same as Ink-uk.com and expatink.com)
I had the money taken straight away via WorldPay and no goods have come in 13 days so far. They do not answer my emails sent out and after 3 days of trying to contact, I was told the Royal Mail post must have lost the goods? No offer of re-sending the cartridges and when Trading Standards was brought into the conversation the phone went dead.
Trying now to recover my money spent with this company.
Stoksky's full review | 100 words
Review by
munki75
on 22nd Jan 2008
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User Rating : 0
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Wrong cartridges supplied, phone always engaged when I try, one line email to say the cartridges were correct when CLEARLY they are not.
munki75's full review | 26 words
Review by
Guest.
on 21st Jan 2008
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User Rating : 0
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Ordered 7th November 2007. Confirmed by email on this date that my credit card transaction had taken place.
8th November 2007 informed by email that goods had been despatched by Royal Mail.
4 emails asking for progress. No reply.
numerous telephone calls. Their telephone continually out of order when I tried.
Last resort contacted my Card company. Goods arrived 20th January 2008. No apology. How do they expect to get repeat orders. This company should not be trading. ...
Guest.'s full review | 91 words
Review by
j3m3s![]()
on 21st Jan 2008
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User Rating : 0
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I have been trying for a week to find out if my order is dispatched from Print Cartridge Direct with no response yet. They are very quick to take your money i am a pensioner and cant afford £39
j3m3s's full review | 42 words
