
| Customer Service | 3.3/10 |
|---|---|
| Quality of website | 3.2/10 |
| Value for Money | 1.8/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.9/10 |
Full review by
Guest.
on 8th Jun 2009
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User Rating : 10
Respect : 0
Good Points: Quick delivery and great prices
Bad Points: Doesn't accept paypal
General comments: Print Cartridge Direct were super helpful when I called to place an order.The sales lady informed me of a special offer they were running, which was 20% off. The price was already a great price before the discount, the product was good quality and the toner ink arrived next day, and they only charged me 99p postage. I will recommend these to my friend in my photography class. Seems that previous reviews are out of date and they have changed there ways.
Guest's review and ratings | 90 words
Review by
MMHartwell
on 3rd Jun 2009
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User Rating : 0
Respect : 0
I ordered cartridges from Print Cartridge Direct over a year ago, but still not received them. I have complained to them and Worldpay, but I am receiving no acknowledgement from either. Stay well clear of them! Why are they still allowed to trade I ask?
MMHartwell's full review | 45 words
Review by
Guest.
on 3rd Jun 2009
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User Rating : 2
Respect : 0
I ' m dealing with this as a lessoned learned!
I should have read the reviews above before placing my order with Print Cartridge Direct - £10 saved but a month now and still have not got the parts. Being computer parts they have probably come down in price now.
Most annoying they say they have been dispatched via Royal mail, but wont give me a tracking number? So have they?
Next I'll have to try cancelling my order! - I place a bet thats not easy either!
Would suggest you go else where ...
Guest's full review | 128 words
Review by
Guest.
on 24th Apr 2009
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User Rating : 1
Respect : 0
I placed an order with Ink Cartridges Direct 6 weeks ago and have never received anything from them. Customer Services won't transfer me to any managers or the accounts department and despite many phone calls and e-mails I still have no goods and no refund. THEY ARE RUBBISH.
Guest's full review | 47 words
Review by
janart
on 7th Dec 2008
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User Rating : 10
Respect : 0
An excellent product at a very affordable price. A little difficulty in getting my Epson Photo RX560 to accept the cartridges initially, meaning that I ended up replacing all 6 but today I have successfully replaced just two and normal printing is resumed. As a pensioner this is an important factor. Having almost run out of ink I decided to order more of your very good product but decided to try the head cleaner one last time. To my delight all colours registered perfectly and I printed off at ...
janart's full review | 158 words
Review by
Guest.
on 22nd Sep 2008
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User Rating : 0
Respect : 0
Ordered cartridges at a cost of c. 120.00 Stg. from this Company. Never received them. Cancelled the order and despite numerous promises have not got a refund, so I am basically out of pocket.
I would never deal with this Company again!
Guest's full review | 41 words
Review by
Guest.
on 10th Sep 2008
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User Rating : 0
Respect : 0
I purchased 6 carts. 3 for epson picture mate 500 and 3 for epson 915. Not tried the 915 carts yet. But the picturemate ones do not appear to work. So far received no response to emails and phone calls yet. None epson carts do normally work.
Guest's full review | 63 words
Review by
Zetecsport
on 27th Aug 2008
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User Rating : 10
Respect : 0
After looking at the customer comments for Print Cartridge Direct on here, I was slightly put off. But, as the prices were great I decided to call to place my order rather than use the web. My call was answered swiftly and not only did I place an order, but they informed me that they were running a promotion and gave me a further 10% off. I would recommend.
Zetecsport's full review | 82 words
Review by
bazzamonkey
on 4th Aug 2008
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User Rating : 3
Respect : 0
It took me 6 weeks to get my order delivered following 10 (ten) phone calls chasing it up.
When I did get through they explained that they constantly have problems with their phone lines. I was given another number by a woman in the office to use if I couldn't get through to their helpline. It seemed to do the trick to get my order delivered more quickly.
bazzamonkey's full review | 81 words
Review by
Guest.
on 14th Jul 2008
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User Rating : 0
Respect : 0
www.PrintCartridgeDirect.com - Very similar point to everyone else on this site, i ordered cartridges and have never received them, after numerous telephone calls to the company and promises that they would resend the goods or a claim form i still haven't received anything yet.
Guest's full review | 46 words
Review by
Guest.
on 14th Jun 2008
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User Rating : 9
Respect : 0
Layout of site is easy and could navigate to the product I needed quite easily. Would reccomend.
Guest's full review | 23 words
Review by
tc2204
on 2nd Jun 2008
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User Rating : 0
Respect : 0
I recently purchased some ink from the above suppliers which where rejected by my printer, they asked me to return them ( which I did ) promising me a refund under their 100% money-back guarantee, after loads of emails to them you can guess the refund or any replies never appeared as far as I am aware.. So beware Printcartridgedirect.com do not do refunds as far as I am concerned.
tc2204's full review | 68 words
Review by
cwmcuttan
on 22nd May 2008
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User Rating : 1
Respect : 0
Printer arrived on time. Didn't work at all, no replies to emails at all and sent several. Phone busy at times I tried, then got through promise to call back never did got through again again promises to call back never did. Still awaiting new working printer!
They really need to work on their Customer Service! Will not deal with this company again.
cwmcuttan's full review | 66 words
Review by
Guest.
on 15th Apr 2008
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User Rating : 0
Respect : 0
I ordered some print cartridges 3 weeks ago from ordered some print cartridges 3 weeks ago, nothing has arrived. Phone always busy? Have not replied to emails
Guest's full review | 25 words | 1 comment added.
Review by
Guest.
on 5th Apr 2008
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User Rating : 3
Respect : 0
Phone constantly busy all day today. Emails not bouncing back, but no replies whatsoever. I'm now wary - are they still in business I'm asking myself? I think I will shop elsewhere from now on.
Guest's full review | 65 words
Review by
doconnor86
on 19th Mar 2008
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User Rating : 0
Respect : 0
I spent '£40.98 and ordered my drum unit on 21st October 2007 from printcartridgedirect and guess what..... it still hasn't arrived! After numerous phone calls and emails, they realized that they actually do not stock the drum unit I want and that i should get a refund! A month has passed and they haven't responded to my emails and their phones are always unplugged or engaged. Please don't make the same mistake I did!
doconnor86's full review | 74 words
Review by
Guest.
on 15th Mar 2008
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User Rating : 0
Respect : 0
I have not received my inks ....they have taken my money...I am extremely angry . I can only urge others not to deal with this firm. I have found a website where similar experiences from other customers to this company have stated the same concerns....I wish I had seen this before I attempted to order from printcartridgesdirect.com
Guest's full review | 122 words
Review by
horns1962
on 6th Mar 2008
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User Rating : 0
Respect : 0
Avoid this company at all cost.
horns1962's full review | 39 words
Review by
Guest.
on 14th Feb 2008
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User Rating : 0
Respect : 0
Ordered ink cartridges on 28th January they have not arrived even though promised next day delivery. All phone numbers listed are constantly engaged and my e-mails have been ignored so far.
Guest's full review | 37 words
Review by
Troubs
on 6th Feb 2008
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User Rating : 0
Respect : 0
I have had the same problems with Print Cartridge Direct as many of other reviews. Order placed 17.01.08, money was taken from my account a few days later (but didn't appear on my credit card statement until last week!). No repsonse to e-mails/phone calls yet.
However, I have just called the 0870 number and got through. She said the order must have got lost in the post and claimed it was dispatched on 17.01 and that she would re-send today together with a claim form.
I doubt I will receive t ...
Troubs's full review | 111 words
