Please note, this company underwent new ownership in January 2009. If you would like to leave a review relating to an experience dated BEFORE January 2009, please visit this alternative listing.
Written on: 07/04/2013
When I first saw the site I thought it must be too good to be true - the price of a brand new Nissan Juke was around £2000 less than the second hand ones I'd been looking at. And they were offering a much higher price for my part exchange than anyone else. I called and spoke to [name removed] who answered all (there were a lot) of questions. From that moment until the end of the transaction [name removed] was onhand on the phone and email to help with everything, he was brilliant. I paid... (read more)
Written on: 28/03/2013 by eddierayner (1 review written)
Just bought a new 3cyl Ecoboost Fiesta 125 (amazingly flexible easy to drive performance from little Engine) Dealt with John Robertson who couldn't have been more helpful in answering my questions,and always came back with answers very quickly. Only problems were with fitting personal plates and supply of protection pack which does not come with the car from the factory,the Ford dealer who supplied the car to them let them down here,as I feel they might well have done if I had bought the... (read more)
Written on: 26/03/2013 by mrsmatt
I don't really know where to start because there is so much I could write about this company especially Jay who is fantastic. Firstly I made my entire purchase online so was very sceptical about handing my card details over to somebody I'd never met but, I needn't have worried. From the time I first enquired about my new purchese to the time I took delivery the service I received was exceptional. I was kept well informed and up to date with every thing. All my important documents were... (read more)
Written on: 18/03/2013 by Sly200sx (1 review written)
Like others I was a little wary. I needn't have worried. Once we knew what car my wife wanted, getting a quote and valuation for my PX was simple. I was astounded with the price of both and reckon I have saved nearly £4k on a new Qashqai Ntec+ and also £250 more for my trade in than local Nissan dealer. Dealt with a salesman for the sale and for the finance etc another guy. Both very efficient and professional. All enquiries were responded to within minutes and answered fully. New car was... (read more)
Written on: 13/03/2013
Dealing with N-C-D was no different to dealing with a (good) 'high street' main dealership. I was given a price & date of delivery, kept informed as to progress & got exactly the car I ordered on the due date. No issues whatsoever. I would certainly recommend them & return for my next carpurchase. All I can say is any that concerns that I may have had, buying on the 'net', were totally unfounded. Thank you N-C-D (read more)
Written on: 09/03/2013
Bought a new Nissan Qashqai through New Car Discount.com - whole experience was fantastic, so simple and easy. Was sceptical at first - 20% off list price seemed too good to be true but did some research on buying cars online and asked all the usual questions - was it pre-registered, would I get the V5 straight away etc and all queries speedily answered. They even offered me a fair price for my 10 year old Golf as p/x which made the whole process much easier. Reassured went ahead with... (read more)
Written on: 11/03/2013
Hi
I'm in the market for a new Qashqai but I've been told that the car will be Pre registered into a company name to get this discount.Isn't that lying to the DVLA in the first place?
Written on: 12/03/2013
Don't know about your experiences but I am the first registered keeper - the V5 turned up in the post the day before I took delivery.
Written on: 13/03/2013
That's strange as I was told I be the 2nd reg owner from New Car Discount.I will ring them again.
Written on: 22/04/2013
I've ordered a car from them and I've been told I won't get the V5 for 90 days - this'll cost a bit more to insure til I get the V5 as not all insurers will cover you if you're not the registered keeper.
Written on: 09/02/2013 by nissannewbie (1 review written)
I ordered a Nissan Juke Acenta (with a 17% discount on showroom prices) at the beginning of January with John Robertson at New Car Discount. John dealt with any queries I had in a friendly and professional way. In fact I felt he went out of his way to help when owing to the snow at the end of January, I had to delay the date of collection by one week. On 2nd February, I arrived at their offices in Warrington and my new car was waiting for me. It was a pleasure to deal with John and great... (read more)
Written on: 20/03/2013
I'm thinking of using New Car discount to puchase a Nissan Juke. I have received a quote. My only concern is purchasing such a considered purchase on the Net. Having read your review it has somewhat eased my concerns. Can I ask are you the first registered keeper on the V5?
Written on: 09/02/2013 by Brownie123
Like yourself I looked at reviews to give me the confidence the deal was for real, having looked at other discounted web sites new car discount was considerably better value than the others circa £800 I took delivery of my 2013 Nissan Qashqai Acenta 1.6 cdi January 22nd I opted for the Pearl Black at £500 extra and am completely happy with the professional way I was treated by Nick Ainley who always answered my enquiries promptly and I thoroughly recommend them to deal with,As was... (read more)
Written on: 02/02/2013 by TrefJ
I ordered a Hyundai I30 Premium from New Car Discount in Oct'2012 for delivery in January 2013. It actually arrive on 1Feb 2013. The slight delay being the fault of the weather the previous week inhibiting deloveries to the Dealer I was initailly very uncertain if I had done the right thing in ordering a car unseen via a web sight. Although I had done some research into the background of the Company I was still uneasy. However my fears were totally unfounded. The service from start to... (read more)
Written on: 28/01/2013 by MAUREENADEKOYA (1 review written)
As previous reviewers have said, this is a genuine company promising honest discounts. The price quoted is the price you pay - there are no hidden extras(which I thought there might be!). The whole transaction was very quick, so was the delivery right to my door. My part-exchange vehicle was collected without the usual examination/quibble. I dealt with John Robertson most of the time and he really went out of his way to be helpful & professional, and kept me updated frequently. On a couple... (read more)
Written on: 25/01/2013
I think most of the points have already been covered in the previous reviews. However I just want to emphasise what a great deal this is to anyone still deliberating on whether or not to take the risk and order a car through this company. Not only are the cost savings offered by NCD genuine but the customer service is excellent! (Many Thanks John for all your help!) I ordered a new Nissan Qashqai and saved £4600 on the list price. Best of all the car was delivered within two weeks of... (read more)
Written on: 22/12/2012 by 3kings
It is so nice when exemplary customer service is experienced. From start to finish the level of service I received was excellent. I was kept informed throughout the whole car purchase and finance process and did not have to chase for any information. Any queries I had were dealt with quickly and efficiently. I would recommend this company without any reservations. (read more)
Written on: 28/10/2012
Like other reviewers we were worried about making such a large purchase on-line and handing over the money before we even saw the car! We need not have been concerned as the whole experience was handled very effitiently from start to finish by John Robertson and the car arrived on-time and to specification. There was no problem with taking our previous car in part-exchange and we were offered the 'book' price which was reasonable. We saved a considerable amount on the purchase price and... (read more)
Written on: 02/10/2012 by ajb1605 (1 review written)
Yes - to be honest I was terrified! Other reviewers have said they worried about making such a big investment over the interweb, bit nothing could have been easier. Nick Ainsley was brilliant, even texting me whilst on holiday. Every e-mail I sent (with concerns, which he must have seen a hundred times) was replied to quickly, and personably. Nothing was a trouble to him, and I was kept informed from start to finish. I got a great deal on my own car - at least £1000 more than... (read more)
Written on: 13/09/2012 by alecogston (1 review written)
From my first contact with John Robertson, NCD Account Manager, to the delivery of my brand new Kia Sportage CRDi 1.7 SatNav, the process could not have gone much better. Initially I was suspicious of the company and its £3000 discount on the RRP for such a car. Browsing the internet for negative feedback on NCD revealed nothing so I proceeded with the transaction. In hindsight, I should have pushed for a better price for my trade-in car, for which a rock-bottom sum was offered. The... (read more)
Written on: 06/09/2012 by Ken100 (3 reviews written)
Bought a new top notch Yaris. Ordered it, saving myself over £2,000 which took roughly 5 weeks from start to finish, as I wanted loads of extras, Nick Ainley dealt with the sale from start to finish and it was paid for Fri 312 Aug delivered following Tues morning as promised, by Mr A Llewellen who was great. Nick was brilliant, I, like a lot of people was sceptical about spending £18,000 plus over the internet but they were great. Any questions were answered and all the extras were spot... (read more)
Written on: 09/07/2012
I was very apprehensive about buying such a large item on line! However the discount I saved sold it to me! Dealt with John all the way through, he explained everything to me and kept me informed all the way. If he wasn't available he rang back asap and promptly returned emails. I have already recommended the company to friends, families and colleagues. (read more)
Written on: 05/07/2012
I have just purchased two cars through this business after buying a previous car some three years ago. The exceptional customer service from was a mirror image of my first notable experience which prompted me to repeat my business again with your Company. Account Manager, John Robertson is always attentive, helpful and unlike many web based organisations his emails and phone calls are timely giving you the assurance that you are dealing with a reputable company that truly cares about its... (read more)
Written on: 21/06/2012
I was extremely nervous about buying a car from anyone "internet" related but due to the economy decided to give it a go as it was such a huge saving. I spoke to Nick who from the start was professional and assertive. I expressed my concerns of "dodgy" internet companies fleecing me of my money and his response was simple. Pay nothing except a small deposit until you have the car. If they delivered to my door I would have to pay 24 hours prior but if I was in anyway dubious I could... (read more)
Written on: 23/05/2012
I am writing this as my shiney, newly delivered car sits outside on my drive. I am delighted with new-car-discount.com! Like others I was initially suspiscious of an internet company selling new cars, but having been treated with disdain from local dealers, I decided to look into it. I searched for reviews on the net, only found a few, but they were all good. I placed my order and arranged finance from them too. I had regular updates from John, who was friendly and informative. AND they... (read more)
Written on: 01/05/2012 by Dave2012
Bought a new Nissan Qashqai from New Car Discount. Saved about £4000 on list price. Initially felt a little nervous about buying such a major item over the internet, but I was impressed by the service. The sales manager (John) was very honest and helpful. He didn't make any wild ambitious guesses at delivery dates, just gave me good honest information, then proceeded to deliver exactly as promised. I now have my new car, and will receive the registration document in the next couple of... (read more)
Written on: 27/04/2012 by ClaireMarshall
This is my 5th car from NCD over the years. As always, great service, hassle free purchasing. John and Nick are a pleasure to deal with and the reason I come back time and time again. (read more)
Written on: 26/04/2012
First time buyer of a car over the internet. From our first conversation to last found Nick very approachable, open, honest, and prompt in answering any questions, even answering e-mails promptly outside of office hours. I also sold my 10 year old car through them and was surprised that with a brief description (compared to others!)a more than acceptable valuation was agreed. The Logistics of recieving the new car and the taking of the old car was a very smooth operation. Nick had ensured... (read more)
Written on: 25/04/2012 by BarryandSue (1 review written)
We were looking to replace both my wife's and my own car. Had been to the local main dealers and received some prices for the cars required as well as trade in prices. however before proceeding thought I'd have a look on the web to see what may be around. New car discount popped out of the search engine. I used their instant quote facility to price out the cars that I was looking for. I also requested a trade in value on the existing two cars. I received a call from John Robertson soon after... (read more)
Written on: 23/04/2012 by NFJoinery (1 review written)
I dont usually review anything but I was so impressed with the service from Nick at NewCarDiscount.com I simply must tell all! Being a little nervous handing over my card details for my husbands new van without seeing it first I was aprehensive but everything was spot on. I will be buying all my future cars and vans this way. I was kept informed at all times about the process and the van arrived in immacualte condition to my work address - on time too!! A speedy and prompt reply was given... (read more)
Written on: 09/04/2012
Dealt with John Robertson who was excellent. Got car delivered and my old one (part exchanged) taken away, very very happy didn't even have to leave the house!. You get the same car as you would get from a dealer at a great price. (read more)
Written on: 05/04/2012 by ctac (1 review written)
I have recently purchased a new car from new-car-discount.com and I would like to say that it has been absolute pleasure dealing with John Robertson, the broker who was working on this sale. Initially I went to see a local dealer to see what I can get for my money but it soon turned into a game of the salesman trying to flog me the car I did not want. With new-car-discount.com, it was different. A very professional, and friendly attitude of their staff was one of the first things I noticed.... (read more)
Written on: 05/04/2012
I've just bought a Nissan Juke from New-car-discount.com I cannot recommend them highly enough - excellent communication from start to finish, everything and more than you would except from a new car dealer. On top of that the final price was a great saving. (read more)
Written on: 31/03/2012 by Humbercol (1 review written)
I have recently purchased a Kia Sportage from New-Car Discount.com, I was really nervous as I had not purchased a big ticket item such as a car via the internet before, I had always used a dealer but based on my experience this was so easy. I filled an online questionair which gave me the price of the car we wanted, sent details on my part exchange and recieved a part exchange valuation within an hour. I contacted Nick at New Car Discount and must have asked him 1000 questions which he... (read more)
Written on: 24/03/2012 by RebeccaThorpe (1 review written)
I have just bought a Nissan Qashqai from New Car Discount and the level of service I have received from the first enquiry to the car sitting on my drive has been impeccable. I have been dealing with John Robertson there and he has gone out of his way to help and make the service they provide second to none. Answering emails straight away, arranging everything for me to do, and just to make it as simple as possible. The review page is asking me to put everything I liked and disliked. Well... (read more)
Written on: 19/03/2012 by andyts
I have just purchased a Nissan Juke from New Car Discount. I was absolutely delighted with the levels of Customer Service and communication from start to finish. I also saved a considerable amount of money compared to my local Nissan dealer. I would highly recommend New Car Discount. (read more)
Written on: 19/03/2012
I have just bought new Hyundai Santa fe , and have to say i am delighted with the service John Robertson provided me with buying this car from start to finish ! I would highly rate this company to anyone looking to purchase a new car. the efficiency and ease of the transaction makes it a pleasure . I love the fact , i have saved money using this company. . Will buy again from New car discount., (read more)
Written on: 14/03/2012 by luaymarrow (2 reviews written)
I bought a brand new Nissan Qashqai from new-car-discount.com and overall it has been the easiest and the best new car purchase I ever made and I have already made quite a number of them. They are very helpful and very precise with everything. The price you are quoted for your new purchase and part exchange is exactly the price you pay. Your purchase is exactly what you have ordered down to the smallest details. I will strongly recommend them to my good friends and family . I will... (read more)
Written on: 21/09/2012
Unfortunately the good experience did not last long. Now the company refusing to send the V5 of the vehicle I bought and it seems it is going to be the purchase from hell and start of long legal battle with the company
Written on: 29/02/2012 by JamesBroomePhotography (1 review written)
I got many quotes for buying my new audi a4 and new car discount were by far the cheapest and offered me the best money for my old banger! I am extremely satisfied with the overall service I received from them and would definitely recommend to friends and family. (read more)
Written on: 14/02/2012 by kevparkins (1 review written)
The whole process was very pleasurable and easy from start to finish with no salesroom pressure. John Robertson was always available and very professional. He answered any questions I had straight away. Everything was seamless and organised for me right up to the collection of my trade in and delivery of the new car to my door. I can honestly say it was the easiest and most agreeable car buying experience I have ever had. Would I recommend New Car Discount? I already have and my wife will... (read more)
Written on: 10/02/2012 by BigDunc (1 review written)
In September 2011 I bought a New Hyundai Santa Fe from NCD via John Robertson. The price was excellent and the trade in value top whack! Too good to be true? - NO! The transaction was so easy - drove down to a local Holiday Inn, stayed overnight on the Friday and picked the car up at 9am on the dot on Saturday... Yes they even open on Saturday mornings to get the deal. Used my debit card and hey presto! deal that had been made in April still held true on the purchase date..... where... (read more)
Written on: 24/01/2012
Probably like lots of people, we were really wary of buying over the internet, but all of our searches and discussions with local dealers kept bringing us back to the deal New Car Discount were offering. We went ahead and our new Hyundai ix35 arrived today as agreed and we couldn't be happier. We dealt with John Robertson who kept us updated all the way through and explained everything we needed to know. One word of warning, for this deal, we had to take out a minimum amount of finance as I... (read more)
Written on: 23/01/2012 by JohnHowie (1 review written)
I have now purchased 3 cars from NewCarDiscount.Com over the past 4 years. They are always polite, provide an efficient service ( even when there's a hitch, they dealt with it quickly)and offered the most competative prices. A thoroughly good experience in each instance which I shall repeat in the future. John H. West Sussex - January 2012 (read more)
Written on: 21/12/2011 by barry409
Having completed my research, the car that met my needs was a Peugot 308SW. I approached my local dealer who was unable to do anything approaching a reasonable deal. I walked away, by chance checked New Car Discount - and am glad I did so ! Same car but over £2000 less than the local dealer. I have to say I was expecting some catches somewhere - but no, just a thoroughly professional service provided by John Robertson - I was even surprised when John told me there was no charge for... (read more)
Written on: 07/12/2011 by owenandjanet
We would definately recommend buying a car through this company, John Robertson was so helpful,there was nothing that was too much trouble for him to do. This is the first time we have bought a car over the internet and would certainly do it again, we were well impressed with the service we received and how easy it was to buy the car, we would certainly use this company again in the future! One hundred percent well impressed. Janet and Owen McFadden Scotland (read more)
Written on: 30/11/2011 by smbeal
Can I just say about my recent purchase from New Car Discount.com. I have never bought a new car on line before and was unsure how to go about it. I saw New Car Discount and started to e-mail John Robertson. He talked me through the process and even sorted out my part exchange. Nothing was to much trouble. No matter how silly my questions where they always had the answer. I have now taken dilvery of my new I30 and it was exactly as described on the web site. I have managed to get a... (read more)
Written on: 15/11/2011 by gmclintock
I could not believe the discount being offered on a new Hyundai i30. I registered my interest and was contacted quite quickly by John Robertson of New Car Discount who explained the buying process to me. No pressure selling just clear information. Because the prices were so low I opted for a top of the range model and from then on it was simple. I paid a £500 deposit with a credit card, finance was arranged and I paid the outstanding balance by cheque. Once the cheque had cleared (six... (read more)
Written on: 25/09/2011
Like many others I was rather nervous of buying a car on the internet at a discounted price but I read reviews which all seemed positive and went ahead and ordered a car. I dealt with Nick Ainley all the way through and was very impressed with his quick response and communication throughout the process. There were a few hitches along the way but these were from my end, changing my mind, then changing it again! However, three months later I awoke feeling like a child on Christmas day... (read more)
Written on: 01/09/2011 by jansim (1 review written)
We have just purchased a brand new Ford Mondeo Estate from this company and have had no problems whatsoever. We highly recommend Nick Ainley for his professinalism, knowledge and great communication. We were a bit worried about buying a car on the internet but Nick made it very easy for us with his guidance. Needless to say, all went extremely smoothly and we were bowled over by the delivery service of our car to our holiday cottage in the back of beyond. We never thought the driver... (read more)
Written on: 04/08/2011 by Lynnie555 (1 review written)
We have just purchased a new Hyundai i30 Comfort 1.6 CRDI via John Robertson and have been impressed with everything. The price is great for the product. We have no hesitation recommending the car nor the company! JR was patient and always came back to us despite the time of day we queried anything! Everything JR advised us happened. Delivery on the day of our choice etc and no probs whatsoever. Even the delivery guy was really nice too! What more can we say - don't be put off by a web... (read more)
Written on: 06/07/2011 by GarethWalmsley (1 review written)
My sister got a new car through the company and had recommended them to me as I needed a new car myself. She put me in touch with Jay Young, who is very polite, courteous and professional at her job. When Jay wasn't in the office or was busy I dealt with John Tiernan and Jennie Davies, again they were very professional and after speaking to them on many occassions I felt very comfortable leaving things in their hands. When my vehicle was finally delivered I was delighted hence me writing... (read more)
Written on: 21/06/2011 by Marchy51 (1 review written)
Right where do I start,had been looking for a L200 Barbarian for a while when I came across The New car discount web site.First of all I filled in the online request a quote form,next day had a reply my contact was John Robertson after a few emails and phone calls we had a deal done to take my Audi in px and me drive away in a brand new Mitsubishi L200 Barbarian couln't have been any easier. But I needed to test drive a L200 as it was a big change from a Audi A4 cabriolet..lol Went to the... (read more)
Written on: 21/05/2011
Last week I took delivery of my new Seat Ibiza. This is the Second Ibiza I have purchased through new car discount. John Robertson looked after me this time and found me the car for quick delivery, it wasn't my first choice of colour but we didn't want to wait 10 weeks for one as a fresh order. The car was delivered to me free of charge from the main Seat dealer and I am very happy with all aspects of the service, I would definately reccomend this way of buying a new car. (read more)
Written on: 04/05/2011
I ordered a New Ford Kuga which was delivered in September 2010. The car arrived without the factory fitted towbat and also had a couple of dents in the tailgate. This was put right at a local body repair shop, however with my time being taken up. The biggest problem however is that registration document from the DVLA , which arrived this week, 7 months after delivery states that I became the second owner on 28th March 2011 not in September 2010 when I took delivery.
John Robertson has been...
(read more)
Written on: 25/09/2011
The whole point is that you are the second registered keeper hence the big discount that you receive. You should have been made aware of this as I was. Each car manufacturer has a different length in which they require the V5 to be kept by AUF.
Written on: 03/05/2011
Like a lot of other reviewers, was tentative to order off the internet. Can't praise New car discount enough. From the moment of my first enquiry at end of January to taking delivery of our new vehicle at beginning of March, was personally dealt with by Nick Ainley and every email dealt with promptly and every questioned answered to the full.
Obviously for the discount there is a slight catch in that you do not receive V5 until owned for 6 month, but do have proof of ownership and I am not...
(read more)
As rated by real users
"Thanks again very happy" Read More
"Recent buying experience" Read More
"Lost for words (almost)" Read More
"First class service" Read More
"Fast, helpful and efficient se..." Read More
Superstace's Comment
Written on: 24/05/2013
I stumbled across New Car Discount while looking to replace my car. Very soon I was in contact with Paul Clark, who assisted with the part exchange. During our conversation he told me that his company did not hassle potential buyers, merely allowed them to come to their decision without being bombarded with calls and emails etc. I was understandably skeptical at first, having had plenty of experience of the stereotypical "used car salesman". Well, Paul did exactly as he promised. My dealings with him and New Car Discount were friendly, helpful, professional and transparently honest. Not only did I get a very good offer for my car, the vehicle I bought was in exemplary condition inside and out. I would recommend this company without question and will certainly return there when I need to replace my car again.