Clydesdale Bank Internet Banking www.cbonline.co.uk Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 10 ratings and 38 reviews

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Average Ratings for Clydesdale Bank Internet Banking www.cbonline.co.uk

  • Ease of Use2.4 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2.2 stars
  • Overall Rating2.2 stars

38 Reviews For Clydesdale Bank Internet Banking www.cbonline.co.uk

  • Guest 8th Nov 2009

    Reviewer rating: 3 stars


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    Not too much trouble using it but when systems are slow, the time allowed to access runs out and I have to start again!
    I don't like the limit [£2000?] on internet transfers.

  • Guest 1st Nov 2009

    Reviewer rating: 3 stars


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    I've been using it for a few years now. Yes the log-in is a bit more complex now, but that, I like to think, is for our safety.
    Regularly transfer between family accounts & keep an eye on transactions.
    Sometimes a bit slow. Direct debits out but no record on the account over the weekend till Monday or after P/H.

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


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    Have used internet banking for yrs found it very easy to use until this cgange now i cant get into my account

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    I couldn't even find the site

  • Guest 18th Sep 2009

    Reviewer rating: 1 stars


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    I agree everything has changed and not for the better im afraid. Before the new Clydesdale Bank Internet Bankinglog in process everything was fairly good now it semms an effort just to log into your own account. I cant even get to the page because the screen freezes at the login page, im being told it must be my computer but if this were the case then surely it would have worked on one of the three laptops I have used the past week. Also the rare (and believe me I mean RARE) times i do manage ...

  • Guest 8th Sep 2009

    Reviewer rating: 2 stars


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    Since the introduction of the supposedly improved security login i seemingly don't know my details and can't gain access to my account. I also get told to call them which this product is supposed to stop from needing to be the case. on top of this i can't get to mail them to let them know!
    Clydesdale Bank Internet Banking was good until then really easy to use with little or no problem but now i feel like cancelling it.

  • Guest 30th Jul 2009

    Reviewer rating: 1 stars


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    Clydesdale Bank Internet Banking has been changed dramatically, the new login has become very difficult. Today my login was fraught with problems, the page was asking 4 of my secret questions. Usually there is one to reply too. Help desk say the problem is with my computer at that it has a virus, It must be a very clever one. The assistant I talked to asked my postcode and insisted I was wrong. Only lived here 10 years I think I know best. Has anyone else had problems logging in over the la ...

  • DerekMacK 2nd Jul 2009

    Reviewer rating: 0.5 stars


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    All of a sudden I can't access my bank accounts online.
    This all started 4 days ago, I get through all three login stages and then I get a message on the web-page that the service is 'currently unavailable, try again later'.
    When I call the Clydesdale Bank Internet Banking support line I get told that some people are having this problem for unknown reasons and that it will be fixed within days.
    I've been told this for 4 days now, it still isn't fixed unfortunately.
    I am very seriously thin ...

  • Guest 29th Jun 2009

    Reviewer rating: 5 stars


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    I have been using Clydesdale Bank Internet Banking service for a number of months now. Access is no problem even with AOL.

    Much easier than standing in line inside my local branch. Inside the new open plan branch offers little or no privacy. Don't have to listen to the inane chatter e.g.,"have you considered a mortgage with us?"

    Did have some trouble moving between accounts when I would be fired back to the login page again. This has not occurred recently.

  • Guest 23rd Apr 2009

    Reviewer rating: 5 stars


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    I have had no problem with cbonlone since I first started almost 12months ago. I have no problem accessing my account and tkes no time at all. The new window security is a good thing. One question I will have to find the answer to is, can you transfer money to a bank account in North America using the internet as you can do for uk accounts.

  • steve6877 16th Apr 2009

    Reviewer rating: 0 stars


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    Why cant they get cards to you on time its a joke ive had to order a card twice and its still not here 5 working days try 35. Im going away on holiday next week and have no bank card. Ive been on the phone to them 7 times about it now and they say theres no way of speeding it up. Yeah your not wrong. I mean how hard can it be ? If anyone from clydesdale bank reads this get your act together and start giving your customers a half decent service.

  • Guest 7th Aug 2008

    Reviewer rating: 0.5 stars


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    Clydesdale online banking is not easy to log into, had to call the help desk three times. They were not pleasant to deal with at all. The site is not easy to navigate. I cant even transfer between my own accounts with a reference without waiting 3 days for the money to clear.

  • Guest 2nd Aug 2008

    Reviewer rating: 1.5 stars


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    Everthing was fine with Clydesdale online banking until I chose aol, increased speed with free talk talk. Like other respondents I'm with aol and at the point of changing either the bank or aol getting online to the CB just a waste of my time as for aol helpline multi-option choices another waste of time beginning to feel like Zebedee!

  • bronironnie67 30th Jul 2008

    Reviewer rating: 0.5 stars


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    Have been unable to log on for several weeks. Cbank say it is a problem with my ISP (AOL). AOL have suggested I log on using another server, Internet Explorer. This worked once and I now seem to be unable to log on at all. What is going on here?
    Using the cbonline address simply gives a list of other banks and offers of loans. I have had to resort to using telephone banking or paying bills at a branch, so much for modern technology. A very dissatisfied customer and I would not recommend the serv ...

  • Guest 19th Jul 2008

    Reviewer rating: 2 stars


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    I am getting very annoyed at the time it takes to get into this site I thought it was just me until I decided to read the other messages that makes me feel better but all I want is not to be redirected just to access my information cant clydesdale do anything about this.

  • Guest 15th Jul 2008

    Reviewer rating: 1.5 stars


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    Offers me what I expect, nothing more and nothing less, that is whenever I can log onto the site.

  • Iain Roberts 12th Jul 2008

    Reviewer rating: 2.5 stars


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    Clydesdale were doing well until you fell out with AOL! They appear to be having longterm difficulty getting your Internet Banking Website sorted out with AOL. How long is this likely to take?

  • sauchies 10th Jul 2008

    Reviewer rating: 2 stars


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    Need systems like this to be more reliable, especially since accessing a branch for face to face contact becoming more and more difficult.

  • Norbert 2 4th Jul 2008

    Reviewer rating: 4 stars


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    I am very satisfied with Clydesdale's internet banking system, it meets my needs. I have used this bank's internet for banking since its inception. Once I became familiar with the 'system'it was easy to use, I have never had a problem accessing the website or transferring money.

  • Guest 2nd Jul 2008

    Reviewer rating: 1 stars


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    You want to be happy with your bank and feel that you are working together. With this new system in place, you feel like someone on the outside of a shop window and all you can do is look in.