Birmingham Midshires Internet Banking www.askBM.co.uk Reviews

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 18 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Birmingham Midshires Internet Banking www.askBM.co.uk

  • Ease of Use1 stars
  • Value for Money1.4 stars
  • Reviewer Ratings0.9 stars
  • Overall Rating0.9 stars

18 Reviews For Birmingham Midshires Internet Banking www.askBM.co.uk

  • Guest 21st Sep 2009

    Reviewer rating: 1 stars


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    This is appalling ; messy; confused! Previous Birmingham Midshires Internet Banking site was easy to use. This doesn't recognise my username which I know to be correct. Wouldn't give it even one star but there is no such option

  • cor123ney 30th Jun 2009

    Reviewer rating: 0.5 stars


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    itwould appear that if I do not use my internet account,for say 6 months my previous access number is not accepted.
    and I have to telphone(0845) for another one.

  • le 52702 15th Jun 2009

    Reviewer rating: 0 stars


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    Several times I haver tried to log in to my Birmingham Midshires Internet Banking account. Each time I have been told my user name is not recognised. I telephoned, obtained confirmation by letter that the user name was correct; still cannot log in. This of course renders the site useless.

  • cam61732 27th May 2009

    Reviewer rating: 0 stars


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    Can't get through to my account with birmingham midshire internet banking. You keep saying my access token is in valid when it is what you have sent me.
    Phoning costs money and I am anoyed

  • briskman 14th Dec 2008

    Reviewer rating: 0 stars


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    We purchased a one year bond, but the money was put instead in a lower interest account. After several letters and phone calls, it was transfered to the required bond.
    When the bond matured, we had to chase them to get our money back,and when it arrived, we received less interest than we were entitled to. After weeks of chasing we eventually served a County Court summons, and only then did we receive the balance.

  • Guest 27th Oct 2008

    Reviewer rating: 3 stars


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    I have had no problems using the internet account and found it quick and straightforward, until today.
    I await a phone call to explain what has happened and how to proceed. I have found the whole experience frustrating.

  • Guest 9th Aug 2008

    Reviewer rating: 0 stars


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    Tried to get my details sent again to my email but it did not recognise my email either although going back to original email giving me my access code, the details were sent to the exact same email address.

  • megwoo 6th Aug 2008

    Reviewer rating: 1 stars


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    Agree with reviewers to date, very user-unfriendly, assumption of computer literacy - just because you've got one doesn't mean you are a whizz! Had to inform call centre that I could transfer from one account to another after he kept insisting I couldn't. Very tempting to cut and run - I have had an account with this Building Society, under it's different names since about 1945 - never known such poor admin.
    The good rate on their e-savings account is all that is stopping me from moving my savin ...

  • Guest 30th Apr 2008

    Reviewer rating: 0 stars


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    I have been sent new log on data but still cannot log on to Birmingham Midshires Internet Banking so have no access to my money.

  • Guest 28th Apr 2008

    Reviewer rating: 0.5 stars


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    I received through the post information about a fixed rate bond. I have not been able to find out how I can invest in one of these bonds. When sending out information about your products it would be helpful to clearly state how to invest in them. I find it frustrating to have to telephone and most of the time the lines are busy or go onto the web. I don't always have access to the web.

  • justme01 21st Apr 2008

    Reviewer rating: 3 stars


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    I have been trying to access my Birmingham Midshires Internet Banking account on line all day 20th April and it still is not operational at 8.50am on 21st. When I phone the number I am told to phone it says that there is such a long queue of people waiting that I might like to try another time .... BUT I have now been waiting over 24 hours ... I wanted to put money into my account too. So, maybe I will switch and put my money elsewhere.

  • Guest 17th Apr 2008

    Reviewer rating: 0.5 stars


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    I have been trying to access my account for over an hour and am thoroughly confused by the Birmingham Midshires Internet Banking www.askBM.co.uk system. It is most user unfriendly. My problem is I have forgotten my password and I have not seen how I can resolve this by the guidelines provided by the system. I will now use the telephone which I would rather avoid.

  • Guest 15th Feb 2008

    Reviewer rating: 0.5 stars


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    First time tried to contact by internet and all I wanted to do was supply my new email address. Having problems login in .Dont even know there own username ID so internet banking comes to a full stop so back to snail mail

  • tichoffer 2nd Feb 2008

    Reviewer rating: 0.5 stars


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    Unable to get on internet as activation letter not received.
    My wife and I have been with BM since 1994 and invested thousands of pounds yet still refused internet access.

  • rachelcritchell21 21st Sep 2007

    Reviewer rating: 0.5 stars


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    I've found that Birmingham Midshires phone banking is not for me as I like to have my money in writing and B.M. don't give this freely, internet banking is best as you don't have to keep trying to get through on the phone, which is costing you time and money.

  • theasby 9th Sep 2007

    Reviewer rating: 2 stars


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    It must be better to save with a local internet account like Birmingham Midshires Internet Banking where you can go into the local bank to sort out this kind of trouble of access.

  • tho26680 28th Feb 2007

    Reviewer rating: 0 stars


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    Birmingham Midshires have managed to reduce electronic communications to the speed of donkey mail.

  • starboy Rank: Lance Corporal 17th Nov 2006

    Reviewer rating: 3.5 stars


    On average, people found this review very helpful
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    Birmingham Midshires Internet Banking is generally good. I have had no problems with the service so far!