Impact Computers Reviews - www.impactcomputers.com

★★★★☆
3.6 / 5
73% of users recommend this
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Impact Computers www.impactcomputers.com
Impact Computers www.impactcomputers.com
Impact Computers www.impactcomputers.com
Impact Computers www.impactcomputers.com

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Latest Reviews

★★★★★

“Life to an old notebook”

Written on: 03/04/2014 by HRJones (1 review written)

Purchased system board for an older Compaq notebook. Everything about the purchase was perfect with Impact Computers. When I initially goggled for a specific part number, two companies appeared at the top of the list. The companies were Impact and Ascendtech. I place an order with Ascendtech and heard nothing for two days. I called and asked when the item would ship and I was told "next week" two times. I asked if the item was in stock and the rep said it would not be on the website if… Read Full Review

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★★★★★

“Great Service”

Written on: 24/03/2014 by rssmith (1 review written)

Delivery was very fast from ImpactComputers to Alaska. I ordered the wrong part, numbers were similar but when I got them, I found out that they would not fit. Emailed Impact and got an immediate response with an RMA. No waiting around, no list of questions, just "Here is your RMA sir, please let us know if we can be of further assistance." That is the type of service that will keep me coming back… Read Full Review

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★★★★★

“Good service”

Written on: 21/03/2014 by Sloanee1985 (1 review written)

Called during early afternoon hours needing something sent to me NDA. They had what i needed in stock and were able to get it shipped. Shipping rate was reasonable and customer service was great… Read Full Review

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★★★★★

“Prompt & Professional Service”

Written on: 06/03/2014 by Rayrv117 (1 review written)

Impact Computers came through in a crunch for us. The RAID controller failed on a critical server and we needed it back online ASAP. The sales and customer service teams worked with us and were very professional and pleasant during the entire process. Parts arrived early the next Day. Thanks All!… Read Full Review

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★★★★★

“Received good service and quick response”

Written on: 04/02/2014

Yes, I was very impressed with the Rep who assisted me today, he seemed knowlegeable and tried to assist me by securing the part that I needed.I spoke to one rep and did not get transferred all over town like other sites. Yes, will recommend to others. Thanks again.rc … Read Full Review

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★★★★★

“Upgrade Memory”

Written on: 11/12/2013

I was very pleased with the service I received from Impact. I wasn't sure of the memory I needed to purchase to upgrade my computer but talked to someone on the phone and they did some research and identified what I needed. It was delivered as promised and it solved my problem with my computer. In my case I found the price to be right, and the delivery prompt meaning the next time I need a replacement part I will consider Impact first before running around to stores in my area… Read Full Review

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★★★★☆

“Good qualtiy IT parts vendor”

Written on: 29/11/2013

Very good inventory. Have purchased many items from the over the years. Courteous, professional service from staff. Reasonable shipping rates. Blind shipping requirements could be updated though. Would like to see the 'My Account' link completed for order review/reconciliation. Overall, I would recommend Impact Computers for your IT needs. Sales rep. Jose Nunez a true asset, very helpful… Read Full Review

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★★★★★

“Easy to find extremely hard item”

Written on: 27/11/2013

I had previously ordered five chargers and had to return them all! Finally, called HP and the gave me Impact, who had the exact item I needed in stock. So easy, so fast! Was very pleased at professionalism and speed at Impact!… Read Full Review

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★★★★☆

“HP Laptop PC Motherboard Order”

Written on: 06/11/2013 by Fix-Pc (1 review written)

They sent me a motherboard that was not exactly as ordered. This was followed by problems that were resolved happily. When the original HP Windows Vista Recovery is not successful, then the following I tried to install Windows 8 Pro to the laptop. Installation was successful and the laptop seems to be working correctly. I am happy when the pc started to work, and I do not need to change the system board again on my laptop computer. GREAT… Read Full Review

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★★★★★

“Ordered Printer Parts hard to find in Mexico (Wait 4...”

Written on: 29/10/2013 by BillyHA (1 review written)

I was looking a place where my needs were answered quickly. In Mexico printer parts and printers maintenance kits had a long period of time to be received (4weeks). At this website I have been received parts in 2 days. It's a huge difference. Thanks for all… Read Full Review

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★★★★★

“Ordered a hard to find (in UK) CMOS battery online....”

Written on: 21/10/2013

Ordered a hard to find (in UK) CMOS battery online. Price was fair, communications good and delivery was prompt allowing for the trans-Atlantic journey. I would use again… Read Full Review

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★★★★★

“Refunded my cancelled order swiftly”

Written on: 16/10/2013

Refunded my cancelled order swiftly, no hassle… Read Full Review

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★★★★★

“Service after the sale!”

Written on: 13/09/2013 by MikeBellomy (1 review written)

They helped me with a credit card receipt I needed in absolute record time and I had what i needed in less than 5 minutes! Great Job! ! !… Read Full Review

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★★★★☆

“Did a good job of correcting a problem with my order.”

Written on: 08/08/2013

I had ordered a very specific harddrive from Impact Computers, but they then unfortunately sent me a different one as an attempt at an equivalent replacement. However, my application needed the exact make and model that i had ordered. After contacting them with my situation, they righted the situation by advance shipping me the correct drive, and refunding me on the original unit. Obviously I wish that they would have gotten it right on the first try, but I give them a lot of credit for… Read Full Review

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★☆☆☆☆

“Used equipment for new”

Written on: 15/07/2013 by fredruc (1 review written)

Don't buy! They sell repackage used equipment for new ones. They sent me two defective hard drives and only partially reimbursed the cost when I asked for a refund… Read Full Review

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★★★★★

“Power Supply”

Written on: 02/07/2013 by dwillson (1 review written)

Spoke to well informed courteous sales support who verified my part was in stock. Part was shipped over night red at a reasonable rate, which allowed us to have it installed and the station working again by 10 am… Read Full Review

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★★★★★

“Impact is a top notch parts supplier!”

Written on: 21/06/2013 by Master_of_the_Network (1 review written)

Great website to research part numbers. The parts I have ordered have been good and the right part. Easy to get a duplicate invoice for the accountants. Recently had damage in shipment, the experience was easy on my side… Read Full Review

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★★★★☆

“I had no problem with Impact Computers the service was...”

Written on: 12/05/2013

I had no problem with Impact Computers the service was outstanding, they did everything right unfortunately the party who gave me the item# gave the wrong number no fault of impact comppters. I would recommend them to all my friends… Read Full Review

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★★★★★

“Thanks for the Great service”

Written on: 10/05/2013 by dwitt0971 (1 review written)

After Installing an update to our system-wide backup software I discovered I needed more RAM in order for it to function. I ordered the RAM from Impact Computers on Wednesday and I had it on my desk and in the server by noon the next day. No addtional shipping charge! Great service. David W. I.T. Manager J.C. Newman Cigar Co. Tampa, Florida… Read Full Review

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★★★★★

“Hard Drive”

Written on: 11/04/2013

Had hard drive failure at Hotel. Called at opening. They had my replacement in stock. Placed order. Found location a little over an hour away. Had part installed by lunch. Just what I needed… Read Full Review

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