Etihad Airlines Reviews

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2.2 / 5
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Latest Reviews

★★☆☆☆

“Delays and overbooking”

Written on: 26/08/2014 by Malonezq213 (1 review written)

I have traveled several times with Etihad to Abu Dhabi. Out of 8 flights that I have had with them 7 were delayed by at least 1 hour. My last flight to UK was overbooked and I had to wait for the next flight which was scheduled 13 hours later. The explanation I was given was: all airlines regularly overbook by 10%. They booked me into a hotel and gave me a voucher for $300 to redeem against my next flight. I was advised by their costumer services to accept their offer, or otherwise they would… Read Full Review

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★☆☆☆☆

“Etihad airline dont use them”

Written on: 30/07/2014 by Peterbruce1946 (0 reviews written)

We travelled with Etihad from uk to Goa (India) we missed connecting flight on return journey from Mumbai to UK as Etihad partner airline Jet Airways was late leaving Goa, so we missed flight from Mumbai to UK, then were told by Etihad if we want to get home it would cost us an EXTRA £732.96, we have recieved no refund no appologies nothing my advice is DONT FLY ETIHAD… Read Full Review

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★☆☆☆☆

“CANT COVER EVEN THE VERY BASICS OF AN AIRLINE”

Written on: 24/07/2014 by vijayasaharan (1 review written)

I am guy who just need basics. I dont want great food, never expected freebies or upgrades from airline, you be a racist- i actually dont mind - would just ask you to grow up and be done with it. All i need to reach destination ON TIME and collect your baggage and reach your HOME. With my requirements, i shouldnt be a hard customer to please - CORRECT. But Etihad by my recent travel to INDIA you made me hate your airline so much. Basic planning, you change your schedule from 2 hr transit to… Read Full Review

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★☆☆☆☆

“Being refused to Checkin cause staff just started to...”

Written on: 15/07/2014 by Jenny20140706 (1 review written)

I expected to take Etihad EY042 from Dublin (Ireland) to Beijing (China) on July 6th. The flight departs at 9:20. Due to unforeseen circumstances, I arrived at the check- in desk at 8:23. The staff at the check in desk had just started to pack up. I was referred to the Etihad service desk beside. The staff at the service desk asked me to hand her my ticket and started to work on her PC. I nervously waited there. Many minutes later, she told me that she can change my ticket to the same… Read Full Review

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★☆☆☆☆

“This airline gets delayed to much ”

Written on: 27/05/2014 by Coxdp89 (1 review written)

This airline sucks and I will never use this airline ever again and tell everyone I know not to use this airline. You gave me so many reasons not to take etihad ever again. The airplane was small first and the service was despicable my sister got hurt on bored of the plane with multiple glass bottles because it fell from the cabin and hit her head and we couldn't enjoy the short vacation we was trying to have. It was ruined because my sister didn't feel well after getting hurt on the head. The… Read Full Review

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★☆☆☆☆

“Worst experience faced with Etihad”

Written on: 20/05/2014 by 481Waddell (1 review written)

Etihad is not a family friendly airlines, horrible experience mwe travelled from Abu Dhabi to Washington, D.C. With 3 month infant and 5 year old kid. My 5 year kid was sleeping by folding his leg all the time for 14 hours since the armrest cannot be folded above all they don't care for kids at all. Lady crew members were very very rude, I never felt this kind of hospitality in any other flight. We asked for kids meal which wasn't available , it was a horrible experience and any time if u put… Read Full Review

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★☆☆☆☆

“Terrible Awful and Faceless”

Written on: 16/05/2014 by Pricepd60 (1 review written)

We travelled from Brisbane via Abu Dhabi to Heathrow in May 2014 and our new carbon fibre lifeguarding board covered with 5 layers of protective insulation has been totally demolished it looks like someone has taken a sledgehammer to it. You would think Etihad would take full responsibilty especially as it cost $840 aus to ship over but not one bit you cannot talk to a person at Etihad you just talk to the computer. They appear to be a faceless company just another organisation who are not… Read Full Review

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★☆☆☆☆

“AWFUL!!!”

Written on: 30/04/2014 by Madden98 (1 review written)

So i flew from Brisbane to London Heathrow at the beginning of April 2014. WORST MISTAKE OF MY LIFE!!!! I paid over $2000 for these flight. When checking in i was told i was going from Brisbane to Abu Dhabi and from Abu Dhabi to London. 3 hours or so into the flight im told im actually going from Brisbane to Singapore then from Singapore to Abu Dhabi Then from Abu Dhabi to London. My in flight entertainment didn't work. I raised this with a cabin crew member who couldn't care less - She told me… Read Full Review

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★★★★★

“Etihad Top Service”

Written on: 12/04/2014 by beeteejay (1 review written)

Flew Etihad Bris/Sing today and loved the 1/2/1 seat configeration in business. The food was excellent and the sevice very friendly and efficient. Ran out of sav blanc but I had drunk my share by then. Highly recommended!… Read Full Review

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★★☆☆☆

“Ethiad not family friendly”

Written on: 28/03/2014 by GCoyle (1 review written)

We are in Abu dhabi at the moment having travelled with Ethiad. It turns out that as we were travelling with a 3 year old and a 8month old we needed to be positioned close to the panels that carry the baskets for the infant - which is fine - but - the armrests in these areas don't fold up and are fixed panels {i.e. the arm-rests between each seat} - this is a disaster as our 3 year old wanted to lay flat when sleeping - the 3 year old started to get sick from crying as she simply could not… Read Full Review

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★★☆☆☆

“unauthorized double payment ”

Written on: 09/03/2014 by siellis (1 review written)

Hi, I would just like to inform people of a practice which appears to be happening quite frequently, if you read the reviews. Make sure when you book and pay online that your payment isn't taken twice. This happened to us and the result was a cleared and overdrawn bank account over a bank holiday, leaving us with no money to live on. Try getting any answers to how and why this happens and you will come up against some of the stupidest people on the planet so be warned… Read Full Review

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★★★★☆

“Nice Airline”

Written on: 08/02/2014 by NeilH17 (3 reviews written)

I flew to Singapore and out of Sydney via Abu Dhabi back to Manchester with them. Abu Dhabi isn't much of an airport, but easy enough to navigate. It will better once they've finished it. The airline has superior service to their UAE stable-mate Emirates. Unfortunately, Emirates have the better in-flight entertainment system at the moment. The planes are clean, modern and just large enough in cattle class. I prefer them to Emirates, and will be using them again… Read Full Review

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★☆☆☆☆

“Worst”

Written on: 26/01/2014 by Nicegirl1 (1 review written)

It is a worst flight ever,they lost my baggage Very rude and stupid staff and air hostess,they even don't know how to speak with people… Read Full Review

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★☆☆☆☆

“Worst airline ever”

Written on: 05/01/2014 by Elliemint (1 review written)

Rude unhelpful *couldn't care less* staff - frozen food, or food practically thrown at you in a box with no tray. No alternative to halal meat. Only 2 alcoholic drink services offered in over twenty hours of flight, No toilet paper. Food choices ran out quickly. Warm water offered in plastic cups, one of which was cracked and spilt over my husband, uncomfortable seats with little room if person in front reclines. Do not fly with this airline, they're rubbish… Read Full Review

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★★★★☆

“Pleasant Experience, if not superb”

Written on: 21/12/2013 by ChristopherA (6 reviews written)

Well, My experience with the airline has been a pleasant one. Had no problem with the flight crew, rather they were helpful enough to change my seat as I wanted to stretch my leg a bit. My experience was good. I flew to Abu Dhabi with the airline. But what astonished me was the airport. The airline also efficient ground services… Read Full Review

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★☆☆☆☆

“Wrost airline i've seen”

Written on: 19/12/2013

very bad customer service, do not know how the handle customers. Please avoid them at any cost… Read Full Review

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★☆☆☆☆

“Flight attendants yelling and screaming at passengers”

Written on: 11/12/2013

Flight attendants always yelling and screaming at passengers… Read Full Review

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Evilmuslim's Comment

Written on: 12/12/2013

allah akhbar! allah akhbar! yalla! yalla!

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★★☆☆☆

“Poor customer service from Etihad Airlines”

Written on: 05/12/2013

I misspelled my name when booking my ticket online and was asked to pay $75US for my mistake. This is part of their policy and they don't give you the option to change it online once the eTicket is issued. Other airlines companies are offering this service for free. Hope if they can change this bad policy… Read Full Review

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★☆☆☆☆

“MY FIRST TIME AND LAST TIME WITH ETIHAD”

Written on: 21/11/2013

For my transfer flight we had to wait for 20 hours! The fact that we did not know was that we got no hotel accomodation at all! They told us to book 4 days in advance, well I don't even know what the differences would be. We accept the lunch&dinnermeal and try to explore Abu Dhabi...after seeing everything we came back tired and lack of sleep to the airport, and ask for the Etihad transfer passenger if we could get acces to the lounge to take a shower, because the onward flight would take… Read Full Review

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★★★☆☆

“Great Service”

Written on: 01/11/2013 by Jitu (4 reviews written)

Travelled with the airline occasionally. Found them to be good and may use them in the future. They need to offer little lower fares. great service, price could be better… Read Full Review

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