Written on: 05/04/2013 by withallmyhart (2 reviews written)
If you have any sense about you then DONT USE THIS COMPANY!!!!! My friend booked to go away and with paying so far in advance you'd expect great rates..... we paid £131 each for twin/double rooms in York Travel Lodge for two nights.... I needed to make a change to the booking on the day and we were unable to.... I checked the hotel website for prices for this weekend and I could have booked a double room for 2 people for two night for £78 in total and this was a single booking and on a... (read more)
Written on: 12/02/2013 by Scunnystag (2 reviews written)
Having just returned from my stag doo in Belfast I have to say I had a mixed experience of good and bad points, however the bad points outweigh the good points for me. Firstly contact with the Chillisauce rep went from moderate to zero as soon as the final payment was made. After numerous emails I took it upon myself to find the information I needed. The hotel was a major plus point as it was very central to where we wanted to be and the rooms and service we received was great. The evening... (read more)
Written on: 03/10/2012
Pretty pushy at first and when I wanted to amend the booking was greated with the initial response "so are you saying that you want to sack off the booking" and an explanation to the question of why the quote was higher than the one given two days earlier that the company has to make a profit. Really, thanks for that! They then charged someone else's event to my credit card and denied that they had done it until I got my card company involved to investigate (and a different person from... (read more)
Written on: 24/09/2012
To start with i was impressed by the company...a little pushy at times but generally helpful. they came back with a few quotes for what i wanted etc and it seemed bit expensive but to have it all organised in one place seemed ok. THEN, once the money is paid the customer service is non existant. I asked a couple of questions about where we got picked up location etc and just got blunt email answers telling me to look through a document they had sent me via email which i could not find... (read more)
Written on: 29/08/2012 by RandomInvert (1 review written)
Company were really easy to use and offers a lot of bang for your buck.. or so it seems. They did arrange a decent hotel smack in the middle of Newcastle, 5 minutes from the center and all the bars which was great but then failed on the rest of the services they offered. The activities that were booked were basic packages that cost more when we arrived (ie no paintballs included in the package) and no transport to or from the hotel - we had to arrange this at an extra cost. The promised... (read more)
Written on: 03/04/2012 by katelou1980
Leading up to the event, the website was great and a good way of keeping on track. However, leading up to the event, they informed us that they had double booked us for our main event - Private karaoke with a meal. As the bride to be - this was a must for me. The girls then had to rally around and ended up finding somewhere to eat and a separate karaoke booth...not available til 12.30am! This might have been manageable but when we booked our accommodation through them and requested twin... (read more)
Written on: 12/03/2012
Booked an activity with them and the problem I had was the promises made when taking your money weren't honoured, and once they have your money you are fobbed off with terms and conditions. When they changed the venue last minute the 'central venue within 2 miles' turned out to be a 25 minute taxi away, I had to pay an extra £100 to get everyone there. I asked what they would do to resolve the issue and I received terms and conditions about them reserving the right to change the venue. In... (read more)
Written on: 06/06/2011
The hotel was good value (except for the parking which - although not-owned by the hotel - they should be able to get a discount- £36 in total was a lot of money, and the obvious mark up for the bar didn't go down too well but par for the course I guess.). Its location made a big difference though, everything was on our doorstep except for golf, but to be fair to them, it wasn't too far and actually it wasn't too bad a course after all. The curry house was good value too but unfortunately... (read more)
Written on: 15/04/2011
Great weekend. Recovered, but only just. Now the apartments were great, a bit too good for us as we weren't organised enough to manage to use the kitchens in each flat, preferring to eat out. One negative was the fact that I tried and failed to contact Gary on our departure as one of the taps in the first flat wouldn't turn off, no matter how many off us attempted to. Location-wise they were ideal as I wanted to head up Arthur's seat to start proceedings. Taxi's were needed but manageable... (read more)
Written on: 14/09/2010
We were mis-sold our Stag Weekend to Berlin.
Accommodation - Not city centre as advertised - It was central EASTERN berlin HOSTEL - lots of us crammed into 1 room - no even ensuite.
Strip Clubs - Promised no rip off clubs with beautiful friendly ladies - were taken to the exact opposite
Local Guide - Rubbish - Even after complaining they stuck to the same bars knowing we'd complained. Marcel was grumpy (given i had complained) despite him being in the entertainment industry.
I sent a... (read more)
Written on: 31/08/2010
What a scam!!!
I found the whole process of booking my stag party through chilli sauce to be complete waste of time and money. They insist on getting full payment before you even know were you will be staying, then they break it to you that you will be staying in a hostel with 10 people cramed into a tiny 8 bed room with a window the size of a shoe box and 2 camp beds on the floor because they didn't reserve the right room for us.
To add insult to injury we were greeted with a big sign at... (read more)
Written on: 25/02/2010 by Jim P (1 review written)
This weekend organised through Chillisauce was absolutely amazing!! Our plane was delayed by an hour leaving London, but our transport and guide "Mariana" were still waiting for us at Prague airport with smiles. The apartments we got was brilliant! The location and fact that we had a single apartment to share rather than being in a hotel or separate rooms was great. As mentioned before, the location was awesome and we had great views of the river. The facilities in the apartment were... (read more)
Written on: 04/02/2010
OMG I have just recovered!! We had the best time ever!! Everything went so smoothly... I am the worst person in the world at organising anything so I forever grateful that your Chillisauce was recommended to me! My Bride to be really enjoyed herself!
I still can't believe what good value for money the weekend away was! I was really worried as I had read a couple of bad reviews about the Hotel and about Chillisauce but I really don't know what people expect! In this day and age I expect and... (read more)
Written on: 02/10/2009
Using Chillisauce.co.uk to 'organise' my event was a complete waste of time and money. I wanted to buy a certain event for a large group and due to short-notice, i was not able to book it directly from the vendor, so I went through an agency - Chillisauce - who claimed that they could book the £50 per head event that I wanted. At first I was shocked at the fact that they charged £5 per head extra just for making the booking but it was not until I called the vendor myself that I found out... (read more)
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