ebuyer Reviews - www.ebuyer.com

Click here if this is your business
★★★★☆
3.6 / 5
6
69% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
ebuyer www.ebuyer.com - Ask a question now

Media Gallery for ebuyer www.ebuyer.com

ebuyer www.ebuyer.com
ebuyer www.ebuyer.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing only reviews written:

Within the last month
(cancel refinement)
★★★★☆

“Payment Problem”

Written on: 17/10/2017 by Gregoo (1 review written)

Had a problem with double payment, was going to be charge twice for same item. Customer services could not have been more helpful. Problem sorted in less than 24 hrs. No fuss… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Docking Station Wrongly Supplied.”

Written on: 13/10/2017 by Gilgalad12 (1 review written)

We bought a Lenovo Lap top from EBuyer then found that we neede to install a docking station on the lap top. My wife put the details of the Lap Top into the order site and it came back with Thinkpad Onelink + Dock. On receiving the item my wife opened the box to find the connector not compatible with the Lap Top. E Buyer because we have opened the box are refusing to accept the item back. DO NOT DEAL RETURNS POLICY IS APPALLING. We now have a valuable piece of kit that is of no use at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ebuyer.com's Response to Gilgalad12's Review

Written on: 16/10/2017

Hi,

I'm really sorry for the trouble that this has caused you.

Please can you email me directly with your order number?

Thanks,

Scott

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Customer Service”

Written on: 11/10/2017 by WillHadaway (1 review written)

Quick and fast response to the problem with my order. Excellent customer service all in all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Customer service fantastic ”

Written on: 08/10/2017 by Yoselinm150 (1 review written)

Had a problem with delevery (My fault) customer service was expedient and extremely helpful sorting my issue i woukd recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Customer Service”

Written on: 29/09/2017 by JasonShanly (1 review written)

Spoke to a lovely lady and she was very quick at addressing my issue and getting it resolved. Based on that i'd buy again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just want your money, unfair returns policy”

Written on: 22/09/2017 by jsGalloway342 (1 review written)

Ordered a computer for next day delivery and paid extra for it. They failed to deliver it the next day. When it arrived we opened the box and realised we'd ordered the wrong model and returned it. They are now saying because we opened the box we can not return the item. I would be very wary ordering from here. The terms are very unfair. I have never heard anything like it, no other retailer I have used would refuse to refund under these circumstances. They are now sending us back an unused… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ebuyer.com's Comment

Written on: 22/09/2017

Hello,

Please can you email me with your RMA number so I can review this for you?

I'm sorry for any trouble caused.

Thanks,

Scott

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview