ebuyer Reviews - www.ebuyer.com

Click here if this is your business
★★★☆☆
3.4 / 5
1321
64% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
ebuyer www.ebuyer.com - Ask a question now

Media Gallery for ebuyer www.ebuyer.com

ebuyer www.ebuyer.com
ebuyer www.ebuyer.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great Customer Service”

Written on: 05/02/2016 by Hooky17 (1 review written)

I had an issue with the courier service that my order was being delivered by. The company themselves provided little to no interest in solving my problem urgently. Spoke to ebuyer.com and she was excellent. Provided all the information regarding my delivery that I requested and responded swiftly with any and all of my queries. In terms of the purchase the item was well priced and dispatched quickly. Have used Ebuyer.com before and never had a problem. But I would seriously recommend they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Re staff @ ebuyer”

Written on: 04/02/2016 by ChadWoodard (1 review written)

I should really mention a name because if I had done something nice for you ,then please thank me not the guy next door! What a great response I had to my querie, quick, helpful and polite. Some of us are in a mist when contemplating the purchase of a PC or bits for a PC....not having a complete understanding of the technology and the best way forward......and along comes a really helpful person to guide us " towards the light " WELL DONE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great service”

Written on: 04/02/2016 by MATLISTER83 (1 review written)

A screw was missing rang up and the screw arrived next day fantastic service putting things right customer service was so helpful certain for EMPLOYEE OF THE MONTH… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I asked a very simple question that I expected would...”

Written on: 04/02/2016 by inetex (1 review written)

I asked a very simple question that I expected would take a few days to respond to. the person I dealt with replied very quickly (business hours less than 2), no fuss with the information I needed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simply the best”

Written on: 31/01/2016 by BriceMcCann (1 review written)

I have been a customer of E buyer for many years and have always found them to be simply the best, if you need any help just phone customer services they are very helpful. I have never had any problem what so ever. As I say Simply the best. J G Parker… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great customer service”

Written on: 29/01/2016 by Alan-in-Eastleigh (1 review written)

I've bought stuff from Ebuyer before and always been happy. Today I was just ringing up about a long-standing issue with my account. The phone was answered pretty much immediately and the customer service guy, was really polite, friendly and helpful. He got my issue sorted in about 2 minutes with no fuss or unnecessary red-tape. If only customer service at all businesses was like this !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Couldn't believe how good their customer service is.”

Written on: 29/01/2016 by Ricky378 (1 review written)

I rang up to ask about the length of the warranty. I thought it lapsed, however the man on the phone told me it hasn't. He then out me through technical support who arranged for an RMA straight away. Finally, he arranged for a pickup the next day of my faulty product. All within a 7 minute conversation with minimal time in hold. Both staff were incredible helpful and polite. Excellent experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Customer Service, best prices on the market.”

Written on: 26/01/2016

I had some issues with my LG G4 purchase. Every single Customer Service representative has been very helpful whenever I needed assistance. One advisor in particular was very helpful with refunding me a postage fee; as my phone number was wrong in their records he e-mailed me to remind me about that so they could process the refund, and was very helpful regarding an order cancellation. Generally the Customer Service team is probably the best I have ever dealt with, and I used to work in IT… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Order Enquiry”

Written on: 26/01/2016

My enquiry was dealt with in a professional manner and the individual provided exceptional Customer Service. It was a refreshing change to be shown respect and to be treated with courtesy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great customer service. ”

Written on: 25/01/2016 by DavidFarrell (1 review written)

Originally had to return an item due to me having difficulty formatting the drive. Ordered another and was planning to send the original back. Called up to cancel RMA, as drive worked fine after trying on a 2nd system, and to send duplicate drive back. He sorted it all for me in 2 seconds. Very helpful and saved me allot of hassle. Good job sir!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Problems - sorted quickly!”

Written on: 25/01/2016 by Besford (1 review written)

Ordered Canon A4 printer paper at a great price but unfortunately it was delivered wet and damaged in transit. He very helpful on phone (once i got through), got authorisation to replace and it was delivered very next day - unfortunately wet and damaged again! He pro-actively arranged full refund which was received very next day. In summary: good product, good price, awful packaging and transport, exemplary customer service to sort it. No one was a winner here but I'd happily go back to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Slow is the word”

Written on: 23/01/2016 by justchillin (1 review written)

Not up with the tempo of many other outlets of this nature. Their declared delivery status and actual tracking status don't match in their favour. If you don't mind waiting that bit longer and are prepared to wait a while for customer service responses if thing go awry then many items are at a competitive price and so should be considered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ebuyer.com's Response to justchillin's Review

Written on: 25/01/2016

Hi,

Thanks for the feedback. Please can you email me with your order number so I can note this down? Feel free to get in touch if you ever need anything.

Regards,

Scott

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Change of Billing and Delivery”

Written on: 23/01/2016 by AndresBaxter375 (1 review written)

Fast friendly and efficient help on the telephone. Will definitely purchase again from the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Order an item in the morning and decided to cancel...”

Written on: 23/01/2016

Order an item in the morning and decided to cancel that in the evening. 2 minutes on the phone and done. Excellent customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Perfect with excellent team members”

Written on: 22/01/2016 by 148Welsh (1 review written)

Love Ebuyer, spent nearly £500 there this past month, would like to thank the advisor for his excellent Telephone service and the advisor for his perfect manner when dealing with my problems over social media. Will definitely return.and purchase again! One downfall is the courier used is Yodel, I do have a burning hatred for Yodel as their customer service is dire. I love Ebuyer, but would definitely recommend a different courier for them to secure more sales. I understand the costs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Service with a smile”

Written on: 21/01/2016 by marybaker (1 review written)

I recently used the customer service number and felt the young man dealing with my problem went out of his way to ease my confusion. He was prompt efficient and my goods arrived the next day as promised. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Faultless, Fast and Friendly ”

Written on: 21/01/2016

Last year I bought a twin socket with double USB outlets built into the unit. It worked perfectly for nearly a year but the USB outputs stopped working just before Christmas. I could not see from the original listing how long the warranty period was so I rang customer services. I was put in a queue but got answered within 30 seconds. He understood the problem quickly; informed me the warranty is 1 year; the units were in stock; he put me on hold and whilst being on hold I received an email… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service”

Written on: 20/01/2016 by Mason7479 (1 review written)

I ordered a Graphics card and cocked up on the delivery. I E-mailed Ebuyer to ask how I could bring it forward. Got an E-mail back - "That's done for you, it will be with you tomorrow". Over the moon! Thanks Ebuyer team!!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered it wrong, they sorted it out without an issues”

Written on: 20/01/2016 by nbowles (1 review written)

After miss ordering an SD card instead of a Micro SD card the returns process proved to be extremely simple and efficient. Filling in a quick web form, receiving a detailed email with instructions, then a short phone call that was answered almost immediately by a very helpful man who completed the process. Excellent service as ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Change an item on an order”

Written on: 20/01/2016 by Englishez268 (1 review written)

After receiving the acknowledgement of the order and before the despatch of the goods I was able to change one of the items by a single simple phone call… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview