ebuyer Reviews - www.ebuyer.com

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Latest Reviews

★★★★★

“Great Service”

Written on: 18/02/2017

Commenting today on customer service. Phoned a number from the website and was connected in a matter of seconds to someone who was able to answer my query immediately. In this day and age it's such a nice change to get through to a Customer service center that actually provides good Customer Service - thank you very much!… Read Full Review

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★★★★★

“Good customer service”

Written on: 18/02/2017 by Broussardna76 (1 review written)

The customer service response is very fast and accurate… Read Full Review

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★★★★☆

“motherboard return”

Written on: 17/02/2017 by LizethLawrence361 (1 review written)

it took a while to process a return of faulty motherboard ,but after all service is good and will use again. friendly and helpful customer service… Read Full Review

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★★★★☆

“Great customer service!”

Written on: 16/02/2017 by SpeedyMeds2U (1 review written)

I had been recommended ebuyer by my software provider. I had ordered lots of equipment for my office but unfortunately had lots of issues with the delivery side of things. When I contacted customer services, they sorted my issue within a couple of hours and had my items delivered again next day delivery. Very efficient service and very friendly, helpful staff… Read Full Review

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★★★★★

“Query resolved within minutes!”

Written on: 15/02/2017 by Mallory56 (1 review written)

Spoke to customers service advisor who was very helpful and managed to get the information I needed immediately. Thank you… Read Full Review

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★★★★☆

“returned ink !!!”

Written on: 10/02/2017

I HAD A PROBLEM LAST WEEK TRYING TO LOCATE MY INK THAT HAD TOOK OVER A WEEK TO ARRIVE , TO MY ASTONISHMENT I LEARNED THAT IT HAD BEEN REFUSED HERE AND RETURNED. I RANG ENQUIRING AND A VERY HELPFUL LADY WAS GOING TO PUT OUR LOCATION ON MY NEXT ORDER FOR ME, AS WE ARE SITUATED IN SCHOOL GROUNDS WE HAVE TO SHARE THERE ADDRESS . AFTER BEING CREDITED AND RE-ORDERING MY INK FINALLY TURNED TODAY . SO THANKYOU VERY MUCH… Read Full Review

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★★★★★

“Customer service helped fix my error”

Written on: 09/02/2017 by marcldl (1 review written)

I ordered something to be sent to the wrong address and even though the item was already quite far through the delivery process the customer service person was able to redirect it for me and replied within the same day to let me know my item would be sent to the right place. I was very grateful for all of the help and prompt responses… Read Full Review

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★★★★★

“Great customer Service”

Written on: 09/02/2017 by Allen85 (1 review written)

Had some issues with the delivery coming in when I was out. Called ebuyer and the call was answered and dealt with promptly, effectively, professionally and proactively by the agent. Thank you… Read Full Review

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★★★★☆

“good to excellent but...”

Written on: 07/02/2017 by johnseal (1 review written)

Impressed with speed of handling and delivery and with helpful advice on a possible return of item. Problem: I ordered and paid for one but the 'computer' ordered two and took the money for the second as well. Sorted in the end but ...?… Read Full Review

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★★★★★

“Best Customer support”

Written on: 04/02/2017 by CordellShelton (1 review written)

Issue was sorted in no time and staff very professional. I was a bit anxious because I know very little about computers but staff made it look really simple and emailed pics and instructions. Delighted and grateful!… Read Full Review

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★★★★★

“Great customer service”

Written on: 29/01/2017 by EmilianoWhite20 (1 review written)

Really friendly adviser helped me today with my order. Would highly recommend… Read Full Review

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★★★★★

“Got it wrong”

Written on: 27/01/2017 by GiannaClark112 (1 review written)

Ordered what I thought was a small TV when it arrived it was a monitor. Phoned and had it collected within 24 hours and costs refunded within a week… Read Full Review

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★★★★☆

“Friendly and helpful customer support”

Written on: 27/01/2017 by TheAnxiousBuyer (1 review written)

I had a person attend to me, and she provided optimal support with regards to my inquiry. It was about the tracking status not updating even though the order was shipped. Very helpful and trustworthy in terms of support you get as a buyer. And quick too! Just a few minutes after the inquiry was submitted. This element was of 5 stars. However, the length they took to deliver (though on time) without updates for the first few days was the part which concerned me the most and made me anxious… Read Full Review

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★★★☆☆

“They fixed my problem!”

Written on: 26/01/2017 by McDanieldz270 (1 review written)

I ordered a TV with next day delivery yesterday, promptly got ilthis morning and was shocked to discover a crack on the screen and the screen had come out of the tv at the top with a dent on the back. Phoned customer service and they have been quick and really helpful, the return and replacement is already sorted. It's a shame it was damaged but customer service are great. Thank you! The three stars reflect the fact my goods were damaged… Read Full Review

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★★★★★

“All Good”

Written on: 21/01/2017

I Ordered the acer xb271hu and was very please with the service provided. … Read Full Review

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★★★★★

“Amazing.”

Written on: 20/01/2017 by Sylvia431 (1 review written)

Amazing, fast and straight to the point. Enough said… Read Full Review

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★★★★★

“All good, silly issue at my end that ebuyer were able...”

Written on: 20/01/2017 by CorbinFry (1 review written)

All good, silly issue at my end that ebuyer were able to sort out quickly… Read Full Review

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★★★☆☆

“Resolving delivery query”

Written on: 20/01/2017

Three of the items ordered on 07 December 2016 were either not delivered or were attempted to deliver during the festive break when the offices were closed. This non-delivery query has now been resolved amicably… Read Full Review

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★★★★★

“Great Customer service”

Written on: 20/01/2017 by DarrellMcManus184 (1 review written)

When I realised that I wouldn't be in for the delivery I had just organised, I contacted customer support. While, ultimately, there was nothing she could do for my problem she did spend time trying to. This involved a couple of calls to the warehouse (one after I finished speaking with her) and doing her best to assist me. She managed my expectations, didn't keep me hanging unnecessarily and gave me advice on how to solve it. Thanks… Read Full Review

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★★★★★

“Patience and helpfull”

Written on: 20/01/2017

I called Customer Services twice today, not to complain, but first for help with a new graphics card which had I not asked about would have led me to a greater problem. And with the help I received I am now replacing the power pack on my pc plus a graphics card that matches both and at less cost than the original card I was looking to buy. Thank you. Secondly I needed to follow up on my payment and check which card I had used, because i was signed up to the 'express checkout' (customer fault)… Read Full Review

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