ebuyer www.ebuyer.com Reviews

Watch this item
ebuyer www.ebuyer.com
1.8 stars
Average rating for this product is: 1.8 out of 5

From 3 ratings and 306 reviews

Thumb down 35% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for ebuyer www.ebuyer.com

  • Customer Service2.5 stars
  • Quality of website3.1 stars
  • Value for Money2.9 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.8 stars

306 Reviews For ebuyer www.ebuyer.com

  • Chronic 18th Nov 2009

    Reviewer rating: 5 stars


    Chronic's review has yet to be rated - Be the first!
    Report this review



    I have used ebuyer on many occasions, and cannot see why they have such a poor rating.

    Their customer services are always available and friendly, the delivery was on time, further more their website is great they store all your previous orders so its easy to review in the future.

    I would definitely recommend ebuyer to friends their prices are pretty competitive and overall they are a pleasant experience.

  • Guest 18th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have spent well in excess £5000 at Ebuyer (Around £300 to £600 per time) over many orders, all of which were computer upgrade parts, such as new processors and graphics cards etc. I don't normally write reviews, but i find there average score of 1.8 stars on this site very unfair and do not see why. Every single time i have ordered, they were on time. They have never ever been late, they dispatch at ridiculous hours of the day. I Ordered a large amount of items at 10:30pm on ...

  • Guest 12th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I ordered a piece of wireless networking equipment from this company and it was reciced with no issues. Upon inspection I received that I had ordered the wrong device as this was only an access point and not wireless modem/router.
    I requested that it be returned using their automated service but I didn't get it sent back in time, so they cancelled my request for return, I believe this was after 30 days.
    When I tried to resubmit a return request, it stated that I could not. This was due to th ...

  • Guest 6th Nov 2009

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I ordered LCD TV from Ebuyer as it was about £30 cheaper than other RELIABLE companies. What a mistake!!!!! Another proof that you get what you pay for. Paid an extra for it to be delivered on Saturday. I received an e-mail saying ithat the tem has been dispatched and will be received as specified.So Saturday comes and as I didn't receive the TV by 12.30pm I called the Customer Service to enquire. They told me that they tried to deliver but nobody was at home. What a nonsense!!! I was at h ...

  • Guest 31st Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Absolute rubbish. Ordered a monitor from them on Tuesday for delivery on Friday. Bank made a mistake with blocking order. Ebuyer had already sent an email previously to say they'd let me know if any problems. Was never contacted. I contacted them, they apologised and agreed to ship for Saturday delivery. Product didn't turn up, I had to call them again. They said they'd get it to me for Tuesday. Cancelled order, rubbish service. Definitely wouldn't use again. Avoid this company!

  • Guest 31st Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    i have ordered goods from ebuyer lots of times and am very happy with the service. they always deliver on time, except a couple of times when they delivered too early which was anoying becaus i was at work! they dont always seem to have the best stock of some items but the negatives end there.

    the most impressed i have been with them was when my graphics card turned faulty after almost a year.

    Was on the phone no more than 15 mins in the evening got an rma number and arranged collection a few ...

  • Guest 26th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Absolute disgrace of a set up! Do not use ebuyer they are cheap but that`s about all. And what use is a cheap laptop if it never turns up and you can`t get hold of anyone to talk to. I wish I had gone down the road to Pc World.

  • Guest 23rd Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Ordered a memory card from EBUYER before going away on holiday. Due to postal strike I had not received the card by the delivery day stated. On the day I went on holiday I called the company to cancel the order as it still had not arrived, which was fine and they said the order will be canceled.

    After arriving back from holiday and arriving home there was the memory card waiting for me. I called ebuyer to make sure there was no problems in returning the item as it had passed there 10 day limit ...

  • Mr ACME 22nd Oct 2009

    Reviewer rating: 1 stars


    Mr ACME's review has yet to be rated - Be the first!
    Report this review


    Sent faulty goods which were returned with an agreement that they would refund in full. Their technical people confirmed that they were faulty. They only refunded £130 and then sent another TV of the same make and model which wasn't authorised. Sent this one back as unwanted. Outcome was that they still owed me £10.68. Needed lots of phone calls on thier 10p a minute lines, plus enotes t oeventually sort it out.

    This firm are tha worst I have ever dealt with and I would advise anybo ...

  • Guest 22nd Oct 2009

    Reviewer rating: 3 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Great prices but disappointed that my 2 less than positive product reviews were never published - puts all of the review feeback reliability into question

  • Guest 8th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Ebuyer, appaling customer service, unable to contact Ebuyer easily, insist on using expensive 0870 & 0871 numbers which cost up-to 40 pence per min from P.A.Y.G. mobile phone & even more from a BT payphone. Long Q times.

    Lengthy & inefficient returns process. My Coolermaster case power button broke at less than six months old (replaced), second unit now broken again, less than six months later (also a known fault to manufacturer) Ebuyer refusing to allow me to pay extra to purchase a better ca ...

  • Guest 24th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Adding my comment that customer service is absolutey appalling. I have been dealing wth Ebuyer for a few years and fortunatley havent had to return much and always for a refund. Recently I had to deal with customer service and technical who both called me a liar and refused to give me a refund for a product that has failed within warranty.

    I will never again use Ebuyer, cheap for goods but no customer service when you need it

  • neeshap Rank: Corporal 26th Aug 2009

    Reviewer rating: 3 stars


    neeshap's review has yet to be rated - Be the first!
    Report this review


    I've only given customer support 3 stars because I've not had positive or negative comments so I think it's fair.

    As for quality of website and prices, they are actually good. I have ordered off ebuyer.co.uk a few times now and each time have been happy with my purchase.

    The only downside would be that delivery prices could be cheaper so I can get quicker delivery and not wait for their typical super saver 7 days delivery thing !

    Other than that, I have recommended this site to friends and w ...

  • Guest 24th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I ordered a motherboard, a CPU, a case and a PSU from them. They sent me an email indicating that the case is a pre-order one. I checked their web site and the items would arrive one week later. However, the delivery information was totally misleading and the items didn't arrive in time.

    When I phoned ebuyer, I had to wait more that 20 minutes to reach the operator! The cost of the call was around 3 pounds. I did not think I should pay for the fault made by their wrong information.

  • Guest 23rd Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have tried to order a laptop from ebuyer, and as a first time buyer thought that it would be simple. I guess not. I have received an email from them telling me my order has been cancelled because they need to carry out "additional security checks" on me. The card is mine, in my name, my address is MOD property and that can be verified, we have a phoneline in our name etc etc, but I do not have a passport or driving licence and all the bills are in my husband's name, so this means I cannot orde ...

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    TV Dead on arrival. Waited in all day for return pick up that never came. After multiple phone calls and e-mails I eventually managed to get a refund for the TV, but I am still waiting for a refund on the now unwanted wall bracket. The company is very difficult to contact and they do not stick to agreements that are made.

  • jmanners 24th Jul 2009

    Reviewer rating: 1 stars


    jmanners's review has yet to be rated - Be the first!
    Report this review


    I'm afraid I have nothing but contempt for this company. Their customer service is almost non-existent.
    I only wish I had found out sooner about the problems that all customers with ebuyer eventually face. I was lucky, I guess. But no matter, because I will never, ever use them again, after the appalling treatment I have received. I only hope this makes it through the filtering process, so that others are not made to pay.

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Ebuyer are great if the product you purchase is just what you want but should you need to return something like the faulty chair they sent me that broke after just one day then be careful... they make you call them up and the call charges are often more than the item itself. I am now going to great length to get them to give me back the £25 I paid on the last item I had to return and I'm still trying to get my broken chair returned without having to pay out again!!

  • dms Rank: Lance Corporal 7th Jul 2009

    Reviewer rating: 4.5 stars


    dms's review has yet to be rated - Be the first!
    Report this review


    Just bought a flat screen monitor from ebuyer - the first time I've bought from them. Before buying, I did think twice about using ebuyer, given the mixed reviews of their customer service here and elsewhere on the web, but decided there were enough good reviews to make it worth trying them once. I submitted the order last night at 19:15, and paid for next day delivery by midday. The order went through without any problems, and at 11:30 this morning, CityLink delivered the monitor. It's now up a ...

  • baaah888 27th Jun 2009

    Reviewer rating: 0.5 stars


    baaah888's review has yet to be rated - Be the first!
    Report this review


    Ordering is straight forward, like all sites these days. Being my first order I was however limited to billing address delivery for my first order which meant either taking a half days holiday at work or paying alot more and wasting a saturday for my order to arrive at a time Im home. everything arrives, seems good. I build full computer and it works a treat. About 6 months down the line my graphics card develops a fault, the fans have broken and as such I have to deal with Ebuyer directly for t ...

Related categories

  1. Online Domestic Appliance Shops