Park Resorts, Kessingland Beach Reviews

Click here if this is your business
★★★☆☆
2.6
41.0% of users recommend this
Click here if this is your business
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

? Ask our helpful community of experts about this product or company
Park Resorts, Kessingland Beach - Ask a question now

Refine your search

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“Never Camp/Tour Here”

★☆☆☆☆

written by Alannaht387 on 15/08/2014

We arrived here at 11am on 12th August 2014. We couldn't go on our electric pitch till 12pm so went to the local Morrisons for supplies. Having been here before a few years back in a caravan we knew what was here. This is where our holiday went wrong. The site was rammed they tried to put us in a pitch which was prone to flooding. The tourer next door had dug out a verg as they got flooded in their awning quite badly. The couple told us this. Straight back to reception. They kept us waiting for over an hour and finally came up with pitch 28. This is around the edge in the shade and a very windy drafty spot. This is all they had. We didn't find this out till later on. On trying to erect our 6 man tent, the wind was so bad it literally took my feet of the ground breaking the back to poles of the tent. Not impressed more expense. However can't blame PR for extreme weather, but can for the lack of shield from the field we backed onto! Between us is a rather overgrown lake. And in the trees above our tent as this is the only place it could go. Is a load of bird boxes. So now our once lovely tent has broken poles and covered in seagull poop. All the pitches fill with water even with a light rain, and under our tent this has happened causing our tent carpet to become damp. The problem being the camping area is at the bottom of the rolling hills. The maintenance team make no effort of filtering the water out, cutting back the hedges or keeping the area tidy. The rubbish bins are overflowing with rubbish and have been since arrival. 3rd night now. Only staying because the kids love the Sparky Krew Club Characters. That's the whole reason for coming!. The toilet blocks are germ ridden and very old! The toilets are dirty with a ledge to the back which is covered in dirt and dust. The cleaners don't clean those! There is rust around the sinks, cobwebs in the ceiling and missing tiles, 3 filthy showers which has mould on the walls and floors. They seem to have put some posh looking had wash in, to make a difference but in all it makes the filth stand out more. They are also filthy due to the other campers leaving hair in the sinks and there spat out toothpaste. Have resulted in making my own facilities in my tent! The boathouse bar was shut at 9:45pm Wednesday evening! And is always full of dirty tables and not enough staff. The onsite chippy only open once and only for a short while. Today went to try out the pool to be informed the pumps had broken so no one could swim. Can only get worse! The place needs some TLC and money spent on it. The potential is there to make it a top resort as in great location too. Never going back. The park only seems interested in selling caravans to us!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“TERRIBLE PLACE !! RUBBISH!!”

★☆☆☆☆

written by on 18/08/2012

Me and my family went to Kessingland Beach on supposed to be a fun holiday which was meant to be the full package.Firstly the caravan was a silver plus and it was filthy we had to clean more or less everything the shower smelt of sick and every piece of cutlery was dirty plus the fridge and t.v kept breaking down.Then we looked at the (beach) it was not a beach just gravel not for kids at all.Then we thought about having a swim the changing rooms were disgusting and smelt of urine also the supposed to be heated pools were freezing!!.Entertainment well the (entertainment) staff did their best but was let down by poor management.Don't get ripped off like we did we paid £691.00 for one week which was glad it was just for a week and i would not even go back their for free.Never ever again!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“NEVER AGAIN please read before taking children”

★☆☆☆☆

written by Carla999 on 08/05/2012

Me and my family went on a touring holiday to kessingland and its somewhere i will never go back to. First of all the field was totally flooded it was more like a swamp, when we went to the club house i was given a drink in a dirty glass still with lipstick on, the barmaid then tipped it into another glass instead of making a fresh drink. Then when we went for breakfast not only was the glasses dirty but so was all the knifes and forks they were that bad i had to clean them with a baby wipe. then on the last night we was there i got my family fish and chips from off of the sites chip shop, the food was terrible. The fish was over cooked that bad the batter was nearly black, the chips were that dry and stale they had no potato in the middle. My children aged 6 years, 3 years and 1 years old were that hungry they had eaten some and started to feel ill. I tried eating mine but found a large black hair in the batter. So we complained and was told that we would be refunded the price of the fish and chips and could have a free meal at the dirty restaurant. None of us felt well enough to eat anything and so i asked if i could have some sparky toys for my kids instead to cheer them up. This had to be checked with the general manager who refused. The man that was sorting us then told us he could of done us a voucher for the price of a meal for 4 of us (when there was 5) so we could spend it anywhere on site. We agreed to this but once again it had to be checked by the manager. This time we was told the manager would not agree and he would only give us a £10 voucher to which i was disgusted. We arranged to see the general manager in the morning but as my 10 week old daughter needed feeding my partner went in to talk to him. The general manager was very rude and looked down his nose the whole time, he refused to come out to the car to speak to me even though my partner made it clear i was feeding my daughter. He said he would not of even gave my family the refund for the food he would of gave us 50% back and that was more than enough!! Park resorts kessingland is a horrible dirty place that will be getting a visit from health and safety because i would not feed there food to my dogs let alone humans. I feel sorry for anyone that ever goes to this place. And also the manager said its totally fine to tip a drink from a dirty glass into another. Terrible

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“DON'T STAY HERE”

★☆☆☆☆

written by mattij70 on 28/08/2011

What can I say !!!!! absolute disaster !!! my main holiday of the year ruined by these amateurs !!! Really looking forward to spending a week with my wife and 4 kids but the caravan (Silver grade)was disgusting, spent the first 1.5 hrs cleaning the utensils, surfaces, table, sink, bathroom. My kids spent 20 mins walking about inside the caravan and their socks were BLACK ! We were situated right behind the outdoor pool and all through the night I could hear the generator whirring away. Went to reception on the Sunday morning to compalin about the state of the caravan and the noise from the generator and got told......I can't do anything about the generator we can't turn it off can we ! and I will get someone to sort out the cleanliness of the caravan. Was told that afternoon by the bloke running about in the kessingland security van that he had booked me in for a carpet clean (remember this was Sunday afternoon) when we left on Friday it still hadn't been done, they hadn't addressed any of my issues and didn't care !!! I was gutted for my kids as I wanted to give them a better experience and it had cost me £679, I wouldn't have give them £100 for what they provided and the site it like a site Pontins didn't want, outdated and scruffy ! Please don not use this site for your hols. YOU HAVE BEEN WARNED !!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“We stayed in a chalet for 7 days. It was disgusting,...”

★☆☆☆☆

written by on 30/03/2011

We stayed in a chalet for 7 days. It was disgusting, there was mould in the bathroom, the curtains were hanging of the curtain rail, it smelt of dog wee, the chalet didn't look like it was cleaned when we got there. There were someone elses socks on the wardrobe. We only had 2 cups and 2 bowls when there was 5 of us there. We complained to the accomidation manager that this didn't look like the chalet on the website, and she said that they over-exagorrate on the website. I recommend no one to go to this hell on earth!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Donavans123's Comment

Written on: 30/03/2011

I found this review very helpful because I was going to come here but it seems that I have a lucky escape!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“STAY SOMEWHERE ELSE!!! We stayed here on the campsite...”

★☆☆☆☆

written by on 02/01/2011

STAY SOMEWHERE ELSE!!! We stayed here on the campsite for the august bank holiday weekend 2010 which had the worst weather, terrential rain and gail forse winds, we tried to make the best of a bad situation but the toilets and showers were disgusting, no toilet paper(what there was, was on the floor) the restaurant had dangerously wobbly tables and they kept running out of food and waiters/waitresses and kitchen staff had run out of dishclothes and were using a scourer and cold water to clean the tables, also my little girl had an accident on the chair which was just wiped with kitchen towel ( we made them come back and do it properly), reception staff were really unprofessional and didn't seem to care, we stayed for 2 nights in our own tent with no electric and it cost us £66 (what a rip off) and we made a complaint which was supposed to be followed up but we have still heard nothing and it is now January! This was our first camping trip with our 3 year old and it really put us off.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“O dear were my first thoughts. We stayed here for a...”

★☆☆☆☆

written by saraann on 25/10/2010

O dear were my first thoughts. We stayed here for a long weekend through sun hols. I realise its almost the end of season but the whole park looks totally in need of a revamp! The pool was freezing so only went in this for 20 mins on the sat, apparently they had been having problems, just wish the girl had told us before we entered the pool!! The sports bar was shut so no ten pin bowling or darts. Everything else to entertain the kids seemed to be a £1, ie;snooker, air hockey..etc, so we spent a fortune on that!! The kids club was ok but didnt hold my 7yr olds attention for long, and he didnt want to go back!! On the whole we were very disappointed in it, but tried to make the best of a bad situation, plus side staff were enthusiastic and polite. Needless to say we wont be going back!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“We never even got to the campsite!! Day before the...”

★☆☆☆☆

written by benpetben on 23/10/2010

We never even got to the campsite!! Day before the hoilday park resorts rany us up and said "the touring bit is under water and people our going home" Thanks a lot park resorts, first ever hoilday with you and we did not even get there! never agian. Back to haven wild duck!!! (6th year. We wanted a change but were not geing one this year lol!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“caravan smelled of stale cigarette smoke, sofa was...”

★☆☆☆☆

written by on 01/10/2010

caravan smelled of stale cigarette smoke, sofa was disgusting and needed a good scrub, bathrooom was damp. we had to wash utensils before we used them and they were very basic. beds were the worst i have ever slept in, resulting in us coming home a day early. the wardrobe smelt like dirty socks, curtains were disgusting. if i had paid full price in the peak season for this i would of wanted my money back. speaking to some other families it seems there were alot of cleanliness problems in the caravans,right down to the damp bedding. must say the teamstars work very hard to put on a decent show, drinks were way overpriced, food in the resturant was overpriced if u bought off the main menu, it was all frozen products made to look decent. i dont think i would go back there in a hurry.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“sports bar - (shuts when not busy), over 3 pounds per...”

★☆☆☆☆

written by on 11/09/2010

sports bar - (shuts when not busy), over 3 pounds per pint, has 1 large screen tv, one dartboard (no chalk for blackboard, no oche line), two bowling lanes (which i only saw not working correctly), one pool table, various arcade games (going back to late 90's).
adventure playground - waterlogged, zipline out of action.
swimming pool - pool depth starts at 1m+, comunial changing room, no cubicles, no curtains, no privacy. manager did not know, he not even been to pool !!
sports court - padlocked
tennis courts - cracked courts, rusty fence supports
take away - closed due to frier not working
camping area - waterlogged

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Toilets/shower block was absolutely disgusting (health...”

★☆☆☆☆

written by on 08/09/2010

Toilets/shower block was absolutely disgusting (health hazard at best). I had to go swimming to have a shower! Full of fat pikies and chavs who probably loved the place. Best thing they can do is drop a bomb on it! DO NOT GO THERE

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“We stayed at Kessingland for 11 days, but booked 12....”

★☆☆☆☆

written by on 19/08/2010

We stayed at Kessingland for 11 days, but booked 12. We came home a day early due to unpleasent behaviour from other campers. Toilets were discusting, always flooded, tolilet rolls on the floor, and never cleaned properly. Our electric hook-up was pulled out during the night, so we had to throw away our food as it went bad. The resturaunt was appaling. My daughter had a dead fly stuck to her plate, and dirty floating in her glass of lemonade. I would not recomend this site to anyone.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Booked a short break through sun paper- what a...”

★☆☆☆☆

written by on 27/07/2010

Booked a short break through sun paper- what a dissappointment! Caravan was dirty, hadn't been cleaned before we arrived, we had ants everywhere!
Beds were still made from previous guests with our clean linen dumped on top of bed. Staff were unhelpful and couldn't be bothered. Bins on site was overflowing and made a nice mess -but seagulls were happy!!!
A stay at this park is not reccomemded!!!! Can't comment on the food as we didn't eat at resturant

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“just arrived home after a weeks holiday here,i would...”

★☆☆☆☆

written by on 19/07/2010

just arrived home after a weeks holiday here,i would not recommend this camp to anyone,we were very disapointed.we went on a sun holiday but up graded before we got there to a sliver caravan which cost an extra £55 due to the fact that we have 3 small children the youngest only 15 months.
the first caravan we were put in was filfy the carpet was black and the smell was dreadful,we complained and were put in another van which was a little bit better!we had gone with my husbands sister who also booked a sun hol but didnt upgrade only to find out her caravan was identical to ours, so we went to reception to complain, the lady in charge said she would come and look at our van,but she never turned up!so my advice would be to save your money and dont bother to upgrade!!!
the childrens entertainment was good,the swimming pools were disapointing,
and there isnt much too do on the camp.there is no beach its just pebbles,
the takeaway on the camp is closed on tues,wed,thurs,sunday! and when it is open its only opens 7 to 9 pm! overall this is the worse camp we have ever been too!
on the good side great yarmouth is a lovely place to go for the day and the kids loved it there.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“we booked a sun weekend break at kessingland beach,...”

★☆☆☆☆

written by on 14/06/2010

we booked a sun weekend break at kessingland beach, the carpet in the living area was filthy not just dirty, it had stains on I felt dirty the whole time I was there, out side the caravan there were cigarette buts everywhere as well as rabbit poo which came in on shoes, our friends also had a caravan their carpet was much worse than ours. We did complain at reception but were met with little interest. It was not our first caravan holiday but will probable be our last especially at Kessingland Beach

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Smith1960's Comment

Written on: 19/06/2010

hi im that friend.carpet was indeed disgusting as were cigarette ends outside caravan.also had dodgy shower in our caravan draining away water took forever.definately think twice about going there again

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“what can i say? went to Park Resorts, Kessingland...”

★☆☆☆☆

written by on 07/08/2009

what can i say? went to Park Resorts, Kessingland Beach with a friend and our 2 sons aged 10 and 11 in a tent. the site for the tents was lovely and the man who showed us where to go was very helpful but that is the only good thing i can say. we went mon am till wed. the shower block was filthy and had wet floors the whole time we were there. there was human faeces on the floor at 6pm mon night and it was still there at 7am the next morning after several complaints. the chip shop was closed mon night due to technical fault,the indoor pool was shut tues due to fault, the bins were overflowing when we arrived and were not emptied til tues evening, wasps were everywhere, other than that we made the best of a bad thing and had a good time.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview