Written on: 22/03/2013 by Johndksajdjk
Vivastreet recently stopped free reposting of 'free' classified ads and now want money. They did this with no warning of any kind. This is sly and underhand and typical of the kind of operators you find at the sleazy end of the spectrum. Do not touch with a barge pole. (read more)
Visit vivastreet.co.ukWritten on: 16/02/2013 by time-for-a-cuppa (1 review written)
Have had an advert up in moderation for several days now. I've noticed a nice big shiny button next to the message that prompts you to upgrade to the premium service. I suspect the owner uses the moderation to get people to sign up. There are better classifieds out there that won't charge a penny! (read more)
Visit vivastreet.co.ukWritten on: 30/10/2012 by specialk200 (1 review written)
Viva Street pull ads without rhyme or reason. Ads which have been run successfully before are pulled as inappropriate ( its the 18+ personals for heavens sake.) Images which are fully compliant get pulled and INCORRECT reasons are chosen as the reason. This review isn't the result of one or two problems. It's because they closed my account whilst leaving older more established advertisers placing exactly the same sort of advert styles. Customer service is inconsistent. The moderators do... (read more)
Visit vivastreet.co.ukWritten on: 15/07/2012 by caralee
I have used Vivastreet many times with success but recently they have been infuriatingly unpredictable. Having spent over an hour carefully drafting my ad and making sure it was professional in all respects, I submitted and received back 'your ad was unable to be published' along with a generic short email saying why. My ad did not fall into any of the categories stated in the 'reasons' why it may not have been published, and it certainly was not explicit but as it is in the... (read more)
Visit vivastreet.co.ukWritten on: 15/03/2012
Back page is better and cheaper. vivastreet is the only site I know that offer escort advertising where you agree that you are over 18 , but the site don't allow you to post any adult content whatever they are the most expensive on the web. Avoid this site as you can advertise on back page that is cheap and more flexible. PS: If you want to post a fake picture that is the site for you. and carfull words like busty, sexy,bdsm,godees and other are not allowed. bad website , bad customer... (read more)
Visit vivastreet.co.ukWritten on: 21/09/2011 by hon3y1966 (1 review written)
I use to advertising on this site,, and notice they keep credit card information, not good! when you check you statment and another charge there, They big business is escort adverting., they also change terms and codictions a lot. Escorts is over charge on this site so I would not recomended. They are free in many part of the world but for UK they are a paid site and it's quite expensive. I would avoid it and try to use backpage or gummetree. If you are e escort you can advertsing on... (read more)
Visit vivastreet.co.ukWritten on: 01/06/2012
Hi! We at Vivastreet are sorry for any inconvenience caused. We’d like to clarify however that we will never deduct money from you unless you tell us to. It may be that you selected the “auto renewal” plan which allows customers to take advantage of our premium ads service on an ongoing basis. If you plan on using Vivastreet again, feel free to get in touch, we’ll be more than happy to take you through our service, our terms and conditions and discuss any questions you may have. Our email address is: team-uk@sitemail.vivastreet.com. As a gesture of good will, we’d like to offer you some form of compensation. Please head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state: “review centre” and the team will call you back to discuss your options. Good luck! We wish you the very best of luck!
Written on: 20/07/2010 by huw140269 (3 reviews written)
I agree with all the other comments and reviews. In thery its a good place but the message system is hit and miss at best and the coverage isnt that great. But more frustrating is that they delete ads as and when they choose and for no apperent reason (read more)
Visit vivastreet.co.ukWritten on: 01/06/2012
Hi! Thanks for your comments; we’re always doing our best to look at ways on how best we can improve our services on Vivastreet. We delete ads however only if they violate our terms and conditions – including if they are of an explicit nature. If you’re unclear as to what you can and cannot state on ads, please get in touch. Our email address is team-uk@sitemail.vivastreet.com. As a gesture of good will, we’d like to offer you some form of compensation. Please head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state: “review centre” and the team will call you back to discuss your options. Good luck!
Written on: 13/07/2009 by dread (1 review written)
VivaStreet go against the spirit of the internet and selectively censor ads when they feel like it. There does not seem to be any constructive or set rules that apply. Even though they have a terms of use and agreement contract it seems that it is down to the so-called `moderators` to either allow or disallow your advert.
I run ads in the adult section and stick to their own rules about how to advertise and how often I can run each ad and yet most of my ads are pulled for no reason yet...
(read more)
Written on: 12/06/2011
I also advertise in the adult section and find their staff rude and stupid . i placed a add in one area it took them five days to moderate it then they put it it under the opersite end of the country when i complained they said if i place another add ( as if .... i still have to pay .... they will be running concurrent) they will feature it ..........if they cant do it right once or change it why on earth i go through the same process to have two adds in the wrong location. when i email them they keep on saying it has been published .......and cant understand why it is a problem ( wont get any work ) and i cant find a complaint form any where
Written on: 01/06/2012
H dread! Thanks for your comments and we’re sorry your experience hasn’t been entirely positive. Our terms and conditions clearly state that ads with content of an explicit nature will be removed. Our moderators ensure the site is safe and above board for both buyers and sellers. If you feel that an ad should not have been taken down and does not violate our terms and conditions then please get in touch and tell us. We are open to helping you out as much as we possibly can and ensuring the site is effective but we need your help. Our email address is team-uk@sitemail.vivastreet.com. As a gesture of good will, we’d like to offer you some form of compensation. Please head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state: “review centre” and the team will discuss your options. Good luck!
Written on: 01/06/2012
To "Guest's response to dread's review":
We’re very sorry to hear about your experience on Vivastreet and we’ll do our upmost to rectify this. Please get in touch with our customer services team who will provide you with some form of compensation. Please head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state “review centre” and the team will call you back to discuss your options. We hope we can get it right next time. Wishing you the very best of luck!
Written on: 22/07/2008
I placed a free ad on www.vivastreet.co.uk and had a message left by a viewer (supposedly) but the sites 'respond to messages' system did not work - it would not show me the security code needed in order to send a message to anyone including them! (read more)
Visit vivastreet.co.ukWritten on: 01/06/2012
Hi there! We’re sorry you’ve not been able to get in touch with us successfully. If you email the customer services team with your queries and your contact telephone number, we’ll be sure to call you back. With regards to the “respond to messages” system, this relates to the CAPTCHA security codes. If you are unable to view this, we think this may be due to you needing a Java update, see link: http://www.java.com/en/download/help/java_update.xml. If you are still unable to see the security code, please contact us – we’ll be more than happy to help! Our email address is team-uk@sitemail.vivastreet.com. As a gesture of good will, we’d like to offer you some form of compensation. Please head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state “review centre” and the team and we’ll discuss your options. Good luck!
Written on: 12/12/2007 by markcb (1 review written)
I have a health business which I tried to advertise on Vivastreet. However my account was twice deleted as it didn't 'conform to the community spirit'
The adverts placed were to help people stop smoking and lose weight. Perfectly innocent. Having browsed the site I discovered some insulting imagery and content... makes me wonder what actually conforms to the community spirit.
I have emailed several times for some feedback, but zero response.... (read more)
Visit vivastreet.co.ukWritten on: 29/07/2011
Glad to know I'm not alone. They say they can accept, reject and more worryingly change ads at the moderators discretion... but they sure as hell won't give you your money back. Steer clear and go to Gumtree. Extremely bad customer service at Vivastreet.
Written on: 01/06/2012
Hi markcb! We are truly sorry for the inconvenience we’ve caused you. As a token of good will we’d like to offer you some form of compensation. Head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00. In the message box, state “review centre” and the team will get in touch to discuss your options. Alternatively you can email us on: team-uk@sitemail.vivastreet.com. We wish you the very best of luck with your business promoting healthy lifestyles – sounds like a very worthy cause!
To the "Guest's response to markcb's review":
As with markcb, we'd like to apologise for any negative experience you’ve had using Vivastreet. We delete and modify ads that breach our terms and conditions – including ads of an explicit and sexual nature. If however you feel you ad has not violated any of our terms, then please get in touch we’ll be sure rectify any mistakes caused from our end. As a measure of good will, we’d like to offer you some form of compensation. You can either email us on: team-uk@sitemail.vivastreet.com or head to our customer contact page here: http://www.vivastreet.co.uk/contact-us-c00, where you can fill out a form and we’ll call you back. Please mention “review centre”. Good luck!
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Vivastreetuk's Response to caralee's Review
Written on: 03/08/2012
Hi Caralee, terribly sorry about your experience this time with Vivastreet. Please get in touch with us again and we'll be sure to get your ad re-posted so long as it meets our terms and conditions. We’d like to also offer you some compensation. Our email address is: team-uk@sitemail.vivastreet.com. We’ll keep an eye out for it. Alternatively head to our customer contact page, where a member of the team will call you back here: http://www.vivastreet.co.uk/contact-us-c00.