Health On-Line Reviews - www.health-on-line.co.uk

★★★★☆
3.6 / 5
215
67.9% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“wast of money ”

Written on: 05/05/2016 by eyad1969 (1 review written)

it is the one of the worst insurance company they will find any excuse to reject your claim put a claim for chest infection for my daughter refused because she a cough of flu before mean if you cough once in your life you are not covered for anything in your lungs for life ???… Read Full Review

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★★★★☆

“Happy customer ”

Written on: 02/05/2016 by Jaquan450 (1 review written)

Hope it's works, had a good affordable deal. I'm a happy customer… Read Full Review

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★★★★★

“Staff dealing with my initial application were...”

Written on: 01/05/2016 by Marc27 (1 review written)

Staff dealing with my initial application were knowledgeable, professional and very helpful. All my questions were answered satisfactorily. The literature provided was clear and informative. The whole process of taking out the policy was made easy… Read Full Review

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★★★★★

“Excellent service and very professional”

Written on: 22/04/2016 by Wattaj60 (1 review written)

Having just reached the age of 60 years, I had found myself without any Health Insurance and contacted online Health-On-Line. A very nice Health Manager listened to my possible health needs in the future, and she kindly ran through the different ways of insuring in the eventful being of not being very well. Also that fact that the NHS are somewhat 'stretched' at this time, she kindly 'drew up'a Policy which suited my requirements and at a cost which was the most worthy in comparison to other… Read Full Review

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★★★★★

“Great Service”

Written on: 17/04/2016

Adviser was very consultative and I didn't feel pushed. Info all arrives when promised. Great customer focused service. Happy to recommend to anyone… Read Full Review

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★★★★★

“Customer Service”

Written on: 15/04/2016 by ParisMills174 (1 review written)

Excellent customer service by your employee… Read Full Review

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★★★★☆

“I am very pleased”

Written on: 13/04/2016

The adviser was very polite and gave me all the information that i required,as result of his professionalism i felt confident to proceed with the recomended policy!… Read Full Review

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★★★★★

“Very inpressed with the salesmans understanding and help ”

Written on: 09/04/2016 by johnscott55 (1 review written)

Found the cover was well priced for the package which will help me for a long time… Read Full Review

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★★★★☆

“Its early days but everything was covered for my...”

Written on: 07/04/2016 by JavierPatterson (1 review written)

Its early days but everything was covered for my family, I'm happy… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 07/04/2016 by PeytonAdair423 (1 review written)

Friendly, knowledgeable staff who were courteous and helpful… Read Full Review

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★★★★☆

“Happy Customer Leaves BUPA”

Written on: 06/04/2016

Hard work paid off at last as we leave BUPA… Read Full Review

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★★★★★

“Fantastic service and prices to match”

Written on: 05/04/2016 by Castillolw420 (1 review written)

Staff are very knowledgeable and know policy's very well and can match if not better existing ones. Swift and easy transfer, with better prices… Read Full Review

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★★★★★

“Smooth efficient Process”

Written on: 04/04/2016 by pmallorie (1 review written)

I was dealt with by two account managers with seamless transfer of information and clarity of the various products. Straightforward literature and best price given at outset… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/04/2016

Could not have wished for better service from our adviser. Had the answers to all my questions and always phoned when he said he would - very rare these days in customer service!… Read Full Review

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★★★★★

“Professional processing by your agent Mr. Hurst”

Written on: 03/04/2016 by Herndon443 (1 review written)

All my questions and requests for terms and conditions of policy dealt with quickly and efficiently by Mr. hurst… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 03/04/2016 by Mitchell169 (1 review written)

He was patient and fantastic and made a confusing situation simple. He had a great personality which made the switch all the easier… Read Full Review

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★★★★★

“Great Help”

Written on: 01/04/2016 by AdenRobinson495 (1 review written)

I was thinking of not renewing my existing policy. Active for Health were great in finding me a policy to better suit my needs… Read Full Review

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★★★★☆

“Good sales process! ”

Written on: 01/04/2016

HEALTH WARNING (pun intended!) THIS REVIEW IS ONLY ABOUT THE SALES PROCESS. READ ON..... The sales process was exemplary - and he always rang when he said he would, answered my many questions, didn't pressurise me to make a decision etc. All very encouraging. And in the end I think we've ended up with a good plan for us and it's saved us money on the previous AXA PPP plan I was on. However I have 2 concerns about this whole process: 1. I was going to switch from AXA PPP to Health on Line… Read Full Review

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★★★★★

“excellent service and well explained.”

Written on: 01/04/2016 by Ally1988 (1 review written)

The lady who talked us through the policy was very thorough and easy to talk to. We feel very confident with this policy and know we can call anytime with any query concerning our health. … Read Full Review

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★★★★☆

“Very helpful staff”

Written on: 01/04/2016

I am very satisfied with the service she gave me - she was very helpful but did not pester me after our first conversation. I felt as if she genuinely wanted to find the best deal for me. I am very happy with the private health policy she presented to me… Read Full Review

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