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Written on: 29/07/2005 by SeanEMIA (1 review written)
Took a chance on Planet Airways leaving Orlando to Acapulco for a quick 4 day trip. When I arrived at the airport and found out the flight was delayed overnight I was extremely concerned. When I was sitting in the lounge I met one of the flight attendents who worked for Planet and was working my now cancelled flight. We spoke for a short period and found out there was a flight to Cancun that was leaving in a couple of hours. I managed to change my Hilton Reservations to one in Cancun. Heather… Read Full Review
Written on: 28/03/2005 by iowa23 (1 review written)
Do not fly with Planet Air!!! I was delayed in the K.C. airport for 21 hours with no airline representative or help. Secondly, I was delayed another day and a half on the way back while in Cancun, once again, no representatives and no help. This airline cannot properly maintain their aircraft and are willing to make sacrifices at the customers expense. DO NOT FLY WITH PLANET AIRWAYS!!!!… Read Full Review
Written on: 27/03/2005 by Sharon the mad Mom (1 review written)
Planet Airways is the worst airline. My daughter left for her spring break vacation to Acapulco almost 2 days late. It's always an aircraft is out of service.. even now on the way back of her 5 day vacation which should have been 7 days there is an aircraft out of service. Thanks Planet Airways! RyanAir finally took them to Mexico and the flight was wonderful... Now can someone tell me why they are flying a 727 that has to stop for fuel on a route that should not have to? I think I… Read Full Review
Written on: 15/03/2005 by Kaila18 (1 review written)
We had a total of a 20 hour delay when flying with Planet Airways. The pilot commented that if we were not going to wait we should find our own ride home. That did not make me feel safe at all. Never fly with this airway. I advise everyone to pay the extra money to fly delta or continental… Read Full Review
Written on: 13/03/2005 by Lcimi7 (1 review written)
I give Planet Airways a rating of - 0. This is without question the worst airline and should be condemned. Do not under any circumstances fly with this horribly run company… Read Full Review
Written on: 05/03/2005 by mstempie (1 review written)
I just returned from a spring break trip with 350 University students that traveled to Cancun and Planet provided the worst the worst airline service I have ever had the displeasure of receiving. From the beginning of the trip a week ago to the return flight from Cancun yesterday, the service that we received was unacceptable. The staff not only did not seem to care at all about our plight or the fact that their airline was responsible for our group missing an entire day of our vacation.
… Read Full Review
Written on: 06/01/2005 by lola (1 review written)
Do not fly with Planet Airways. They can't care less about your schedule and plans. The flight Was delayed twice on departure day.
On the day to come back the flight was cancelled with no warning, Planet Airways refuses to refund for hotel and meal Expenses… Read Full Review
Written on: 04/01/2005 by sas52587 (1 review written)
Planet Airways Flight was delayed both times and crew seemed to care less about how long the delays were. We were supposed to leave one day at 8 in the morning and did not leave until 9:45! This was unaccepatable on a chartered flight. Flight attendants were fair, pilot did keep passengers well informed of locations, etc. Overall I will not ever fly Planet again. It is a an extremely poorly run operation!… Read Full Review
Written on: 27/12/2004 by dquiroa (1 review written)
Planet Airways: We took a charter form Guatemala to Orlando and back. It was the smoothest flight I have ever had. The only down side was the waiting time in the luggage area in Orlando… Read Full Review
Written on: 20/04/2004 by BILLFISH (1 review written)
Planet Airways - STRANDED IN ORLANDO AIRPORT FOR 26 HOURS WAITING FOR PLANE TO BE REPAIRED.
FIRST THEY SAID IT WAS A CARGO SEAL PROBLEM, THEN A FILTER ON THE ENGINE, THEN AN OIL LEAK.
THEY DIDN'T WANT TO PAY DELTA TO FIX IT.
HAD TO FIGHT TO GET THEM TO COMP. A HOTEL STAY.
AVOID ANY CHARTER THAT USES PLANET AIRLINE… Read Full Review
Written on: 06/04/2004 by smooth155 (1 review written)
Planet Airways flight was smooth. The on board food was descent for the length of the flight. Even after a delayed departure of about 30 minutes we still were able to land on time or slightly ahead of schedule. The service was acceptable… Read Full Review
Written on: 07/01/2004 by primerisima (1 review written)
Delay flights, people not listed after they bought ticket with four months in advance for Planet Airways, so they have to be on stand by seats, tickets sold on the plane are more than the seats. Lack of alternatives to offer when they make mistakes… Read Full Review
" Friendly staff, great customer service, and best way to NZ! " Read More
Written by timjames
" Lazy, rude, incompetent " Read More
" Non existent customer service and no refunds policy " Read More
" Website awful " Read More
" Great No frills Airline " Read More