Footman James Motorcycle Insurance Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 7 reviews

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Average Ratings for Footman James Motorcycle Insurance

  • Customer service2.4 stars
  • Value for Money3 stars
  • Overall rating2.2 stars

7 Reviews For Footman James Motorcycle Insurance

  • Guest 22nd Oct 2009

    Reviewer rating: 5 stars


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    Extremely helpful and knowledgeable staff

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    I insure 6 classic bikes with Footman James with a total value of more than £250000. Dealing with Footman James is a total nightmare. I dread the battle of renewing my policy each year; it normally entails 3 or 4 expensive 0845 telephone calls and 5 to 7 letters - simply because they make so many administrative errors. Additionally, their prices increase year by year by far more than I consider reasonable. I have just bought 1 more bike and found the best deal was through Peter D James ...

  • happy girl Rank: Lance Corporal 28th Sep 2009

    Reviewer rating: 1 stars


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    I been driving 30yrs, but FOOTMAN JAMES has been my WORST CAR INSURANCE company EVER! 1st & last time used.DISGUSTING SERVICE.Took months to payout.Incompetant staff mistakes they said was my fault, cos it was "my claim & should of kept chasing it up"!!Didn't pay enough to cover costs. Still waiting for my documents to be returned after repeated phone calls to them!!!Claim filed in MAY'09..is now 28th SEPT'09 & still waiting!!!Tax has run out & can't renew it without policy!!Now can't park on ro ...

  • Captain Birds eye 3rd May 2008

    Reviewer rating: 0.5 stars


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    I have a classic race bike - a Suzuki Katana which was manufactured in 1988 and first registered in 2002. This bike has an agreed value of £10,000 and is not used on the road except at shows thus does less than 100 miles per year.
    During the winter my policy lapsed and when two months later I asked the poiicy to be renewed I was told that it would have to be treated as new business and as it had been modified (what classic racer hasn't) they could no longer insure it. I asked why this wa ...

  • Guest 21st Mar 2008

    Reviewer rating: 4.5 stars


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    when my classic bike was stolen,i was expecting a long drawn out battle to get a agreeable setlement as it was underwritten by nig who i had read terrible reveiws about ,this was not the case and within 3 weeks of making the claim and no recovery of the bike they sent a cheque for the full agreed value less excess,well done.

  • roseandrew Rank: Lance Corporal 17th Apr 2007

    Reviewer rating: 0 stars


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    My bike was stolen and damaged beyond repair the day before New Year. I have still not had my claim settled, and it is over half way through April. The offer they have made to settle is way below what it should be, and I have to provide yet more paperwork to support my claim.

    Their claims procedure is appalling, and they are of no help in the slightest when making your claim. All Footman James Motorcycle Insurance do is forward paperwork between you and the actual insurance company, which i ...

  • bursar Rank: Lance Corporal 21st Oct 2006

    Reviewer rating: 3.5 stars


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    Sadly, the renewal premium with Footman James motorcycle insurance following the claim was in excess of 200% more than other quotes, and having had only one claim in 25 years of biking I couldn't justify paying so much more for the reassurance of their good claims procedure.