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| Quality of service | 1.9/10   |
|---|---|
| Layout of shop | 1.1/10 |
| Value for Money | 2.2/10 |
| Overall rating | 2.1/10 |
Full review by
sally brown
on 23rd Jul 2008
User Rating : 0
Respect :
0
The Mobile Phone Company - I had a call from 3 netowork. They said that my contract with Orange was due for renewal. When the phone arrived it was from The Mobile Phone Company. When I contacted Orange, they said my contract was not due for renewal for 5 months and it would cost me £200 to leave Orange. Now told by mobile phone company the phone hasnt been received even though I sent it guaranteed delivery and that the return policy of 7 days is now out of date!
sally brown's review and ratings | 87 words
Review by
Guest.
on 5th Jul 2008
User Rating : 9
Respect :
0
I received a phone call from the mobile phone company several weeks ago offering me a new handset, as i'm currently with orange i have usually dealt with mpc with my upgrade on orange so i was under the impression this was to be a renewal. As it turned out i was overpaying with orange and they offered me a new deal with network 3 which i was dubious about as i've been with orange for 8 years but thought well if i can save money give it a chance, the new handset arrived a 6500 and a new package ...
Guest.'s full review | 153 words
Review by
Guest.
on 23rd May 2008
User Rating : 0
Respect :
0
I received a phone call from the The Mobile Phone Company offering me a good deal with 3 I went ahead with £25 for 500 mins and unlimited text. i have now received 2 bills for 2 different contracts even though i only opened up 1! they say i have been sent a nokia which i dont have and knew nothing about, they are now not letting me close the other contract, very poor service wish i had gone somewhere else!
Guest.'s full review | 83 words
Review by
kmooney
on 24th Apr 2008
User Rating : 0
Respect :
0
I have had an awful time with the Mobile Phone Company. They called me and told me that I could have a new phone and only mentioned it was with 3 right at the end of the phone call. Then they sent me a phone and I called Orange to get a PAC number. Orange said I still had 6 months left of my contract. I sent the phone back to The Mobile Company but not within the time frame as I was out of the UK working. The Mobile Company since set up an account with 3, and I am dealing with debt collectors an ...
kmooney's full review | 160 words
Review by
Ian Price
on 14th Mar 2008
User Rating : 0
Respect :
0
I had a call from someone claiming to be the Carphone Warehouse.They said that my contract with Orange was due for renewal.When the phone arrived it was from The Mobile Phone Company.When I contacted Orange, they said my contract was not due for renewal and it would cost me £180 to leave Orange.From looking around the Internet, this seems to be a common practice for the Mobile Phone Company. I wouldn't recommend they to anyone
Ian Price's full review | 78 words
Review by
matkinson1108
on 4th Mar 2008
User Rating : 10
Respect :
-1
I found there approach very professional and well informed, they were clear with what they were selling and with the products on offer and if I was in any confusion with the details I received a quality assured call to reconfirm everything and another call once I had received my new phone to talk me through the porting process, very good service.
Overall a professional and competent service there was no miss selling or misdirection. Straight forward and precise service.
matkinson1108's full review | 149 words
Review by
sfward
on 6th Feb 2008
User Rating : 0
Respect :
0
I was told that there was a 7 day cooling off period, but then, when I returned the phone to The Mobile Phone Company, which was rubbish, I was told it had been 'pre-activated' on leaving the factory. So the fact that I used the phone for 3 days wasn't enough. I am now in dispute with 3 over the contract, for which I have no phone or Sim card.
sfward's full review | 69 words
Review by
Guest.
on 24th Jan 2008
User Rating : 0
Respect :
0
I received a call from the Mobile Phone Company saying my contract with Orange was up for renewal. I questioned this but they said they knew this as they provided my last phone. They offered me a better deal with 3, better phone etc. so I decided to go ahead with them. The phone arrived the next day and as advised I phoned Orange to get my pac number. Orange said my contract was not up for another 5 months and it would cost me £70 to get this. I phoned MPC back and they didn't say muc ...
Guest.'s full review | 199 words
Review by
sjhartland
on 20th Oct 2006
User Rating : 0
Respect :
+1
I am an Orange customer and happy with their service and then The Mobile Phone Company contacted me. This is what happened:
Received a call from someone implying that they were from Orange offering me a new deal - 18 month contract, 800 minutes, 500 texts for £17.50. I agreed to contract. Phone arrived a few days later. The phone was a Nokia 6233 (OK) but on a Three network. They were not an Orange dealer at all.
I sent the phone back straight away, but a day later bill arrived. Lookin ...
sjhartland's full review | 246 words | 3 comments added.
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