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Average Ratings
Quality of service1.9/10 Based on 2 ratings
Layout of shop1.1/10 Based on 2 ratings
Value for Money2.2/10
Overall rating2.1/10
22% Recommended2 out of 9 Reviews
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9- The Mobile Phone Company Reviews

  • Full review by
    sally brown
    on 23rd Jul 2008


    User Rating : 0
    Respect : 0

    The Mobile Phone Company - I had a call from 3 netowork. They said that my contract with Orange was due for renewal. When the phone arrived it was from The Mobile Phone Company. When I contacted Orange, they said my contract was not due for renewal for 5 months and it would cost me £200 to leave Orange. Now told by mobile phone company the phone hasnt been received even though I sent it guaranteed delivery and that the return policy of 7 days is now out of date!
    sally brown's review and ratings
    | 87 words

  • Review by
    Guest.
    on 5th Jul 2008


    User Rating : 9
    Respect : 0

    I received a phone call from the mobile phone company several weeks ago offering me a new handset, as i'm currently with orange i have usually dealt with mpc with my upgrade on orange so i was under the impression this was to be a renewal. As it turned out i was overpaying with orange and they offered me a new deal with network 3 which i was dubious about as i've been with orange for 8 years but thought well if i can save money give it a chance, the new handset arrived a 6500 and a new package ...
    Guest.'s full review
    | 153 words

  • Review by
    Guest.
    on 23rd May 2008


    User Rating : 0
    Respect : 0

    I received a phone call from the The Mobile Phone Company offering me a good deal with 3 I went ahead with £25 for 500 mins and unlimited text. i have now received 2 bills for 2 different contracts even though i only opened up 1! they say i have been sent a nokia which i dont have and knew nothing about, they are now not letting me close the other contract, very poor service wish i had gone somewhere else!
    Guest.'s full review
    | 83 words

  • Review by
    kmooney
    on 24th Apr 2008


    User Rating : 0
    Respect : 0

    I have had an awful time with the Mobile Phone Company. They called me and told me that I could have a new phone and only mentioned it was with 3 right at the end of the phone call. Then they sent me a phone and I called Orange to get a PAC number. Orange said I still had 6 months left of my contract. I sent the phone back to The Mobile Company but not within the time frame as I was out of the UK working. The Mobile Company since set up an account with 3, and I am dealing with debt collectors an ...
    kmooney's full review
    | 160 words

  • Review by
    Ian Price
    on 14th Mar 2008


    User Rating : 0
    Respect : 0

    I had a call from someone claiming to be the Carphone Warehouse.They said that my contract with Orange was due for renewal.When the phone arrived it was from The Mobile Phone Company.When I contacted Orange, they said my contract was not due for renewal and it would cost me £180 to leave Orange.From looking around the Internet, this seems to be a common practice for the Mobile Phone Company. I wouldn't recommend they to anyone
    Ian Price's full review
    | 78 words

  • Review by
    matkinson1108 Rank: Lance Corporal
    on 4th Mar 2008


    User Rating : 10
    Respect : -1

    I found there approach very professional and well informed, they were clear with what they were selling and with the products on offer and if I was in any confusion with the details I received a quality assured call to reconfirm everything and another call once I had received my new phone to talk me through the porting process, very good service. Overall a professional and competent service there was no miss selling or misdirection. Straight forward and precise service.
    matkinson1108's full review
    | 149 words

  • Review by
    sfward
    on 6th Feb 2008


    User Rating : 0
    Respect : 0

    I was told that there was a 7 day cooling off period, but then, when I returned the phone to The Mobile Phone Company, which was rubbish, I was told it had been 'pre-activated' on leaving the factory. So the fact that I used the phone for 3 days wasn't enough. I am now in dispute with 3 over the contract, for which I have no phone or Sim card.
    sfward's full review
    | 69 words

  • Review by
    Guest.
    on 24th Jan 2008


    User Rating : 0
    Respect : 0

    I received a call from the Mobile Phone Company saying my contract with Orange was up for renewal. I questioned this but they said they knew this as they provided my last phone. They offered me a better deal with 3, better phone etc. so I decided to go ahead with them. The phone arrived the next day and as advised I phoned Orange to get my pac number. Orange said my contract was not up for another 5 months and it would cost me £70 to get this. I phoned MPC back and they didn't say muc ...
    Guest.'s full review
    | 199 words

  • Review by
    sjhartland Rank: 2nd Lieutenant
    on 20th Oct 2006


    User Rating : 0
    Respect : +1

    I am an Orange customer and happy with their service and then The Mobile Phone Company contacted me. This is what happened: Received a call from someone implying that they were from Orange offering me a new deal - 18 month contract, 800 minutes, 500 texts for £17.50. I agreed to contract. Phone arrived a few days later. The phone was a Nokia 6233 (OK) but on a Three network. They were not an Orange dealer at all. I sent the phone back straight away, but a day later bill arrived. Lookin ...
    sjhartland's full review
    | 246 words | 3 comments added.


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