Written on: 03/08/2012 by JackRohrabaugh (1 review written)
Hello and Greetings My experience with EVA airlines was better then using words like great or just another feel good word. I have flown to so many places on so many airlines, and yes I have encountered problems in those years like anyone else. Baggage lost, ticket was wrong etc. And rude behavior most from American flight attendents. I have to single out one young lady a flight attendent that in the face of serious complications, this young lady went above and beyond. Thank you from the... (read more)
Written on: 15/01/2012 by Ledrakeaw (1 review written)
JUST DON'T !!!!!!! Go anywhere but this airline , you can not upgrade ever ? Service sucks and is rude ! This airline is just bad news , use china air . Much better in every way ,, Again RUUuUuUuNnnnnnnnn AWAY ,,,,,,,,,, (read more)
Written on: 17/08/2011
On a long haul 12 hour flight , the experience on board is particularly important. Service received from stewardess Minnie Chen was borderline rude and derogatory. Passengers admonished or picking up snacks at the bar followed by no drinks and food service until I pressed the bell. Had to wait long periods for her even to come to my seat. No apology but very haughty attitude. Better training on service is required or better quality checks on personnel is required (read more)
Written on: 23/05/2011
We flew from London/Heathrow to Bangkok in March 2011
this was our first long haul flight so didnt really have a bench mark.
We couldnt fault the in flight service and would use eva air again. My only issue was that i found the seats very uncomfortable but in all fairness to eva I am not comfy on any length of flight. Refreshments were of a good standard and plenty of water and fruit juice to hand. Good choice of entertainment to choose from
Written on: 28/04/2011 by CandygirlUk (1 review written)
I've flown several times on Eva Air to Bangkok and have found them to be a really good airline. Flights are always at a good time in terms of departure/ arrival so not arriving at midnight! Service has definitely improved and staff are very attentive (as long as you are polite to them - I've seen people who arent and get treated badly).
People have mentioned not liking the food but I've always found it to be ok, although one option always has noodles which was an issue for my dad.
You cant... (read more)
Written on: 08/04/2011
what a cracking airline flew at height of liquid security scare no delays excelent service even in coach super (read more)
Written on: 04/04/2011
Just flown with EVA for the first time and pleasantly suprised. I flew London to Bangkok direct, EVA were significatly cheaper than the other operators. My partner is 6'4" so flying economy is never comfortable, however he says that he had more leg room on this flight than any other economy seat he's experienced. The seats reclined further than most also. Food wasn't great, a choice of one asian and one european dish, neither were very appetising. Flights both ways were just about on time -... (read more)
Written on: 10/02/2011
Friendly cabbin crew except the customer service rep on the phone only thing not good in this Airline is food I know most airline have thesame problem but theirs is a little bit more bad and my other comment is since ridding this Airliner 6x already is 4 times it was most of the time it hits bad turbulence but I think it's pilot thing cause I notice some pilots of Eva have a great way of dealing with it and are able to avoid it but most of the time this is the problem I countered on more... (read more)
Written on: 28/01/2011
Outstanding value for money.
Excellent flight times, very convinient. Staff exceptional.
Very happy to fly 2-3 times a year on this route and always have had a good flight.
Lounges at both LHR and BKK are very good,food is fine, quiet and comfortable and the staff are freindly and informative.
Onboard selection of food and drink is broad, and its well presented.
I have paid twice as much for flights on the same route that were of a far lower standard. I look forward to flying with Eva Air... (read more)
Written on: 20/12/2010
Unfortunately we have just become a victim of the Heathrow closures. Our flight was due to leave for Bangkok at 21:20 on 18/12/2010. When we got to Heathrow the situation was complete chaos with the Eva's check-in screens just advising that check-in was suspended pending the arrival of the inbound aircraft. In the meantime the Eva check-in staff were 'milling about' behind the counter drinking coffee and taking photo's on their respective phones of the sea of human misery which confronted... (read more)
Written on: 21/10/2010
Have seen some real horror reviews online about EVA, plus stories from acquaintances of lack of food & drink, grumpy staff, etc etc. Return BKK - LHR; our experience was pretty good - seat not bad but could have been a bit softer; reasonable leg room for economy; entertainment OK and the kit worked. Staff came round regularly with soft drinks. Food not so good however, but I've had worse and it was hot, and dispensed regularly (2 hot meals and a sandwich on 12 hour return flight). If... (read more)
Written on: 11/08/2010
Eva Air was the best airline i've ever flew in. At first I was complaining to my parents why they didn't choose Cathay Pacific, but during those 13 hours, I wished they never ended. They have the best entertainment, food, and Cabin Crew. The only thing I didn't like was when they couldn't stop a three year old from crying. Overall, Eva Air is a good airline (read more)
Written on: 07/08/2010
I am over 6ft tall and always fly EVA air they are a fantastic solid quality airline I have flown in economy but always get an exit seat for extra leg room'get to check in early'' worth the wait. Last year I flew Premium economy with EVA last year awsome for a little extra money and flying our again this August 2010 cant understand peolpe that leave bad reviews on here they are a great airline always leave ontime I must admit there was once well left a little late but the time is always... (read more)
Written on: 29/05/2010 by travelling cowgirl (5 reviews written)
This is the second time I've flown Eva Air to Bangkok. This time I flew Economy class, last time I flew in Elite class (one up from economy). I thought I'd be gutted at having to sit in Economny but it was just as nice ! The seats in Economy are probably the best I've seen on any airline, the recline quite a lot and are comfy. You get a cushion and quilt as well as inflight flimsy slippers. All seats have touch screen TV's with latest movies, games, music etc. The only downer is the... (read more)
Written on: 16/11/2009 by stukerr (7 reviews written)
For economy class I thought Eva was great, they are probably the only airline I have seen where they use the top part of a jumbo-jet for economy passengers. What this means is if you can snag a seat up there (== online checkin asap!) then you get a seat in a small-ish cabin, meaning slightly more space, more attention from cabin crew, and less chance of screaming kids etc. I would say the Eva economy upper deck is more akin to premium economy on other carriers and is highly recommended. (read more)
Written on: 08/11/2009
We love EVA and would always use them. Elite premium economy class is good enough. Comfortable and on board entertainment AVOD made the 12 hour flight go by very quickly. Flight attendants first class and charming.
We are already looking to book EVA again next year.
This is not first class or luxurious but comfy and relaxing. About as good as it gets for your money. Food OK and any extra drinks you want just ask and HEY PRESTO! they arive with no hassle! (read more)
Written on: 12/09/2009
I didn't fly economy with EVA but Premium Economy - even so, the negative reviews on this site are a surprise to me. My son lives in Bangkok and always goes economy with EVA and swears by them! I loved my flight - enjoyed the service (slight lack of movie choice)and the Asian food (my personal choice of diet) was excellent. Knowing they have a 100 per cent safety record also was reassuring as I'm a mildly nervous passenger. Everything went to schedule, too. I would recommend EVA to any... (read more)
Written on: 25/05/2009 by Saffy44 (2 reviews written)
We will not be travelling with Eva Air again. We flew London/Bangkok and return on a 747, economy seating. The seats were the hardest we have ever sat on! The young man next to us folded his blanket and pillow and sat on them to get some relief. Food on the outward journey was disgusting, they ran out of chicken to the staff's annoyance - why everyone in England eat chicken she asked -only sausage left and that looked so awful we couldn't eat it.. On the return it was better but not good. ... (read more)
Written on: 10/04/2009
Very Friendly and helpful Staff at Eva Air. We flew from Brisbane to Vienna and stopped over in Taiwan in a nice motel (included in ticket cost). We had a 1 year old and a 3 year old and got a bassinet for the 1 year old. They allowed us to leave the bassinet in place while taking off and landing which was great. Plenty of seat room and leg room. (read more)
Written on: 03/03/2009 by janette43 (1 review written)
My partner had to have oxygen on board and the staff were very vague to say the least on the operation. We had problems straight away and thank goodness there was a trained nurse in our party who had to show them what to do!! On the return trip the staff at Bangkok airport had no idea about the oxygen being supplied on board and we had to wait about 20mins to sort it out. On the return trip the staff were even more vague and even another passenger offered to explain the procedure but the... (read more)
Written on: 05/01/2008
I love EVA air- they are the first airline that I have been 100% happy with. Their deluxe economy seating is great, and only costs about $300 extra. The seats are comfortable, wide, and spacious. They also have a perfect safety record. I will always fly with EVA when I have the chance. (read more)
Written on: 10/12/2007 by sockster
Eva Air does an excellent job despite some bad reviews found here.
We book Eva Air every chance we get as they are part of sky team and we earn CO miles.
A great choice with nice service. (read more)
Written on: 28/11/2007 by kurzava2
My flight on EVA was what a long haul flight should be, relaxed and comfortable. I was extremely pleased with EVA Air and have booked several upcoming trips with them. The deluxe economy class is well worth the extra 20%. (read more)
Written on: 28/11/2007 by Jbuzzy (1 review written)
I really like this airline. I've flown on, Japan, China, Philippines and Korean and have stayed with EVA. I not saying any of the rest are bad I just like EVA. (read more)
Written on: 17/05/2007 by ggeno555 (1 review written)
I love this airline, to fly anywhere in Asia. As their hub is in Taiwan they will always make a stop there before your next destination. They even allow three pieces of luggage as a silver class member. To get up to silver from the first, you must first fly one return flight from USA to Asia. Then you will move up to silver class, which allows you to use their private airport lounges too, where food and drinks are free. (read more)
Written on: 12/04/2007 by aushun (1 review written)
Everything was great! I paid $1450 Australian Dollars for a return ticket that should be worth at least $3000 AD! (read more)
As rated by real users