Dial Direct Car Insurance Reviews

★★★★☆
4.2 / 5
1542
85.5% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★☆

“service user”

Written on: 17/01/2017 by 333Pearson (1 review written)

The service is great as it covers most of what an average driver would want at a reasonable price depending on individual circumstances… Read Full Review

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★★★★★

“Quick thorough and cheap- what's not to like?”

Written on: 15/01/2017 by kkDavidson125 (1 review written)

From "never heard of 'em" to "crikey that's a great deal" in 30mins. Everyone at work now checking them out.... happy customer… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,

Thank you for your 5 star review! I'm glad to hear that you found a policy that is suited for your needs!

Thank you for your recommendation, we look forward to your continued custom!

Kind Regards, Dial Direct Social Team.

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★★★★★

“Amazing car insurance”

Written on: 15/01/2017 by Stilesky393 (1 review written)

looking for a sensible quote for my VW Polo (having had quote of £800 from VW?!) I found Dial Direct offering a great deal which includes RAC cover for £260. I paid online and this was followed up by a phonecall from Dial Direct ensuring I was happy with my cover. I am very happy with Dial Direct and definitely would recommend to my friends and family and of course anyone reading this review. … Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
We aim to provide 100% customer satisfaction and it is great to hear we have achieved this with you.
Thanks, Dial Direct Social Team

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★★★★★

“Fantastic service ”

Written on: 14/01/2017 by jeBauer315 (1 review written)

I found dial direct very cheap very professional and customer service was excellent I will recommend to my friends and family… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,

Thank you for your 5 star review. We aim to provide 100% customer satisfaction and am very happy to know this has been provided to you! We appreciate the recommendation!

Kind Regards, Dial Direct Social Team.

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★★★★★

“Good value deal”

Written on: 13/01/2017

I needed a complete cover including breakdown and this was offered as a total package on the Gocompare website. The price was very competitive and considerably less than my current insurer. The documents were available by email without delay and were easy to access… Read Full Review

Customer_Team's Comment

Written on: 16/01/2017

Hi,
Thank you for your 5 star review, we are glad to hear we have provided you with a policy that suits you needs.
Thanks, Dial Direct Social Team

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★★★★☆

“Dial Car insurance direct!”

Written on: 12/01/2017 by Greenegg (1 review written)

Very simple process completing form to take out car ins with added extra to have RAC Breakdown cover. I would of liked to have choice to have paper documents sent in post, as I'm unable to print. The proof in the pudding will be when I need to contact dial direct for any reason and will see how efficient and effectively they deal with my request! Helpful = 5 stars… Read Full Review

Customer_Team's Response to Greenegg's Review

Written on: 16/01/2017

Hi,

Thank you for your 4 star review. I'm glad to hear the process was straight forward and that you are happy with the level of cover provided.

Kind Regards, Dial Direct Social Team.

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★★★★☆

“ Company NCD Issue - BUT, Live Chat sorted quickly”

Written on: 12/01/2017 by 359Quinlan (1 review written)

Slippery start with acceptance of my NCD proof...BUT, live chat sorted that out in a very professional, quick matter. I could not have asked for more. Even standard customer call was worth receiving as made me aware of something I had not ticked and maybe of interest, which was...made sure I was happy and signed in with self service and who my breakdown cover was with and kept asking if I had any other questions or concerns and a general chat with good feedback on another matter, where a… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

Thank you for taking the time to post a review. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Great friendly service ”

Written on: 12/01/2017 by RiyaReilly271 (1 review written)

Friendly, efficient and polite service just what you need… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Dial Direct Social Team

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★★★★★

“Good price offered”

Written on: 12/01/2017 by 452Rasmussen (1 review written)

After a lot of comparisons dial direct offered the best cover for the best price… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

Thank you for your review. It is great to hear that you are happy with the level of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★☆

“Value for money”

Written on: 11/01/2017 by Bowen272 (1 review written)

Very pleased with two policies recently taken out. They seem to represent good value for money, certainly a lot cheaper than my previous supplier, and include elements (RAC rescue and legal stuff) automatically without extra cost. On a comparison site they are not quite the cheapest in the list but that is because the extras are included. Obviously I have not had to use them yet, so no feedback on that. The online service Centre was easy to use and helpful. I could print out just a few pages… Read Full Review

Customer_Team's Comment

Written on: 12/01/2017

Thank you for your review. I am pleased to hear that you are happy with the amount of cover provided and you have found the online journey easy. We look forward to your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Outstanding extras”

Written on: 11/01/2017 by Bradyiz349 (1 review written)

Very pleased to see the extras included with the price usually all these are add ons to policy… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. I am pleased to hear that you are happy with the level of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Dazzling Dial Direct ”

Written on: 10/01/2017 by ToniMiller68 (1 review written)

Fantastic price for a great product, I have now had a quote for home insurance and will be taking that out very soon, thanks!… Read Full Review

Customer_Team's Response to ToniMiller68's Review

Written on: 11/01/2017

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Dial Direct Social Team

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★★★★★

“Great price , easy to set up online. Friendly phone...”

Written on: 10/01/2017

Great price , easy to set up online. Friendly phone call , to welcome me . Would recommend to my. Family and friends… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. I am pleased to hear that you are happy with our service and would recommend us to others. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Fantastic value and great service”

Written on: 10/01/2017 by BrycenFraser (1 review written)

Easy to obtain quote. Purchas was efficiently followed up both by email and phone. Very polite caller… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Thanks, Dial Direct Social Team

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★★★★★

“stuff the rest use the best Very good price compared...”

Written on: 10/01/2017 by Kaeden454 (1 review written)

stuff the rest use the best Very good price compared to the usual rip of insurance quotes… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

We aim for 100% customer satisfaction and it is great to know that we have achieved this with you. Thanks, Dial Direct Social Team

Reply to this comment
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★★★★★

“Dialdirect Insurance is the best I have ever seen. ...”

Written on: 10/01/2017 by Davis256 (1 review written)

Dialdirect Insurance is the best I have ever seen. Easy to use website, no complications or difficulty in using their website, and their prices is very OK when compared with other insurance coy… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for your review. I am pleased to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Great price ”

Written on: 09/01/2017 by Kearnszy430 (1 review written)

Found this company via a comparison site and was extremely impressed with the price and cover level. I have many years of no claims discount yet I still managed to save nearly £200 on my renewal price… Read Full Review

Customer_Team's Comment

Written on: 11/01/2017

Thank you for taking the time to post a review. I am pleased to hear that you are happy with the level of cover provided. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“Quick and easy ”

Written on: 08/01/2017 by Tuckerbh332 (1 review written)

Everything went smoothly, courtesy call very helpful… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team

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★★★★★

“fantastic!”

Written on: 07/01/2017 by Brucemo331 (1 review written)

Was looking for car insurance with breakdown cover at a decent price and found it! Easy to understand easy to use great price I would recommend this company as everything was so simple, no nasty surprises everything is plain and simple… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for taking the time to post a review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Dial Direct Social Team.

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★★★★☆

“very happy with the service.nice and quick to use.no...”

Written on: 07/01/2017 by Kayleet333 (1 review written)

I found the site very easy to understand and to follow. It was a very competitive price and I am very happy with this. I would most definitely use this site again for other insurance quotes. Disappointed that I am only receiving a free car wash and not a Frozen Meercat doll as I love them, can you please look into this and see if you can change my freebie. Many thanks for you help… Read Full Review

Customer_Team's Comment

Written on: 09/01/2017

Thank you for your review. I am pleased to hear that you found the online journey. The Meerkat toy you have requested is a promotion led by a comparison site. Please contact the comparison site that was used to retrieve the policy quote initially, so that the gift can be retrieved. Thanks, Dial Direct Social Team

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