Dial Direct Car Insurance Reviews

★★★★☆
4.2 / 5
1690
86% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★☆

“Competitive, easy, seamless service”

Written on: 28/03/2017 by Collin98 (1 review written)

Competitive price. Callback to confirm everything. Excellent customer service… Read Full Review

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★★★★★

“A quality and excellent service”

Written on: 27/03/2017 by Carol5459 (1 review written)

I went on line to get a quote for car insurance, via the Internet. I did not have to look long as your company stood out and I noted it had all my requirements, including a very good price. I looked at all what I was getting for my money and I am more than happy with what I have purchased. I know that I will be passing your company onto other members of my family and friends. I also had the pleasure of a phone call from the company to ensure I was satisfied with my experience, this I can… Read Full Review

Customer_Team's Response to Carol5459's Review

Written on: 27/03/2017

Hi,

Thank you for your 5 star review. We are pleased to hear you have had a great online experience and found a policy that suits your requirements. We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Media Team.

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★★★★★

“great service”

Written on: 26/03/2017 by KaydenceCarey (1 review written)

Changed car Insurance much cheaper and better service… Read Full Review

Customer_Team's Comment

Written on: 27/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provides you with cover at a competitive price.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“Im Happy”

Written on: 26/03/2017 by 448Perez (1 review written)

I found Dial Direct to be very cheap compared to other insurance companies. They were recommended by a friend that had a car fire, and she told me how well they handled her situation. The staff are really friendly and helpful and I like the way you can chat online. I am one happy customer. I cant think of any way the service can be improved… Read Full Review

Customer_Team's Comment

Written on: 27/03/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

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★★★★★

“Dial direct insurance”

Written on: 25/03/2017 by SariahFischer (1 review written)

Great service good product well worth the extra time finding this provider. Good prices and very good quality extras also at reasonable prices… Read Full Review

Customer_Team's Comment

Written on: 27/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forwards to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

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★★★★★

“Very user friendly site”

Written on: 24/03/2017 by Riggo (1 review written)

Easy to use and all seems very simple to understand.Having made quite a few phone calls to other providers and the information they need is mind blowing. What year did I pass my test,I don't know over 50 years ago, yes but what year was it ?. I gave up and put the phone down.Its far easier to fill in a user friendly form that doesn't ask questions that you can't remember at my age… Read Full Review

Customer_Team's Response to Riggo's Review

Written on: 27/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey with us.
Thanks,
Dial Direct Social Team.

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★★★★★

“Cheapest I found”

Written on: 24/03/2017 by eyGauthier56 (1 review written)

Cheapest insurance I found with rac cover would recommend this company. Went through online very quick and easy… Read Full Review

Customer_Team's Comment

Written on: 24/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a competitive policy and we appreciate your recommendations.
Thanks,
Dial Direct Social Team.

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★★★★★

“Very efficient and easy to follow website ”

Written on: 23/03/2017 by Heatherc47 (1 review written)

Very efficient and easy to follow website… Read Full Review

Customer_Team's Response to Heatherc47's Review

Written on: 24/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy online journey with us.
Thanks,
Dial Direct Social Team.

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★★★★★

“Easy and good value”

Written on: 23/03/2017 by Salma163 (1 review written)

Car insurance purchase was a quick and easy transaction with a very competitive price for a fully featured insurance package. Follow up courtesy call to check everything was ok was an excellent bit of customer service… Read Full Review

Customer_Team's Comment

Written on: 24/03/2017

Hi,
We always aim to provided 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“good choice”

Written on: 23/03/2017 by Pattersonbq1960 (1 review written)

looked online for car insurance. (compare the market) looked all available offers and opted for dial direct. they had all the relevant criteria i was looking for. went through smoothly and very quickly. had a courtesy call from your good selves explaining all the details of the insurance. well done dial direct… Read Full Review

Customer_Team's Comment

Written on: 23/03/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Very easy and quick”

Written on: 20/03/2017

The whole process was quick and easy and I would certainly recommend this company to my friends… Read Full Review

Customer_Team's Comment

Written on: 21/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey with us.
Thanks,
Dial Direct Social Team.

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★★★★★

“Brilliant customer service”

Written on: 19/03/2017 by Marilyn5 (1 review written)

Just so easy to purchase. Excellent service. Young man eas very helpful… Read Full Review

Customer_Team's Comment

Written on: 20/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

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★★★★★

“Car insurance sorted”

Written on: 18/03/2017 by IanCohen (1 review written)

Needed to insure my car and found good value for money cover with Dial Direct… Read Full Review

Customer_Team's Response to IanCohen's Review

Written on: 20/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a competitive policy.
Thanks,
Dial Direct Social Team.

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★★★★★

“Good service a lot off being read to but I understand...”

Written on: 18/03/2017 by Nataly65 (1 review written)

Good service a lot off being read to but I understand they have to do that… Read Full Review

Customer_Team's Comment

Written on: 20/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Easy and economical!”

Written on: 17/03/2017 by McNeil121 (1 review written)

Simple, easy and quick to complete the purchase of car insurance, very competitive price and good value for money. Suit your policy to your needs and purse!… Read Full Review

Customer_Team's Comment

Written on: 20/03/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Dial direct set to speed dial!”

Written on: 17/03/2017

alick no nonsense and very 21st century while all others are way vehind. Just what we want and everything under one roof with full customer support which makes sure you've got the best policy… Read Full Review

Customer_Team's Comment

Written on: 17/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with cover that suits your needs.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“great service”

Written on: 17/03/2017 by SkylarPollard (1 review written)

great service, quick, easy and effective… Read Full Review

Customer_Team's Comment

Written on: 17/03/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“good experience”

Written on: 17/03/2017 by wrLittle1977 (1 review written)

my call handler was helpful from start to finish, full of great advice and did not try to push extra products in a pushy manner, very happy to hav e chosen dial direct again, g keenan… Read Full Review

Customer_Team's Comment

Written on: 17/03/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★☆

“Easy”

Written on: 16/03/2017 by dnMadden159 (1 review written)

Was easy to get an online insurance and staff when verifying my details by phone, was polite and helpfull… Read Full Review

Customer_Team's Comment

Written on: 16/03/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you have had an easy journey with us and that you are happy with our service.
Thanks,
Dial Direct Social Team.

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★★★★★

“great car insurance ”

Written on: 16/03/2017 by GabriellaRodgers (1 review written)

Fantastically quick process, easy to complete online, very competitive price, great value for your money. I would recommend dial direct to anybody looking for a great deal!… Read Full Review

Customer_Team's Comment

Written on: 16/03/2017

HI,
Thank you for your review. We aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
Report this review Read 1 Comment
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