Dial Direct Car Insurance Reviews

★★★★☆
4.2 / 5
1746
87% of users recommend this
  • Customer Service

  • Value For Money

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Dial Direct Car Insurance

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Latest Reviews

★★★★★

“Straight forward”

Written on: 24/05/2017 by Ashfield9210 (1 review written)

No problem in following and completing the required details. Could move back and forward very easily as required. Ability to drive another car if necessary is very useful. Also no immediate need to provide details ol no claims bonus is very useful..have found previous insurers slow to provide this… Read Full Review

Customer_Team's Response to Ashfield9210's Review

Written on: 25/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear we are providing a policy that suits your requirements. It's great to know our process has been straightforward.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Easy and Efficient”

Written on: 23/05/2017 by Clunkyman (1 review written)

For once an easy and couteous way to insure my motor car. It is refreshing to actually speak to a peson on the teelphone… Read Full Review

Customer_Team's Response to Clunkyman's Review

Written on: 24/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear your experience with us has been easy. It's great to know you are happy with the service we provide.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Fantastic to deal with ”

Written on: 23/05/2017 by AngelicaNolan62 (1 review written)

Go for it easiest quote I have ever done and had no hesitation in taking out a policy straight away go for it cheapest quote by far… Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear we are providing a policy that suits your requirements at a competitive price.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Very satisfied with price and easy to use. ”

Written on: 21/05/2017 by oqPowell1976 (1 review written)

Price good, website easy to use and young gentleman who rang to see if I was satisfied with the service very polite and helpful. From my experience would highly recommend… Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We aim to provide 100% Customer Satisfaction, it's great to know this has been achieved with you.

We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Very Easy recommended for all ”

Written on: 20/05/2017 by Cassper (1 review written)

Like very easy to purchase recommended to my friends . as well done, big thanks dialdirect… Read Full Review

Customer_Team's Response to Cassper's Review

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear your journey with us has been easy, it's great to know you would recommend us to others.

We look forward to keeping up this standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Straightforward good value perfect cover”

Written on: 20/05/2017 by Jean-Lou (1 review written)

I chose Dial Direct even though the initial overall price quoted was very slightly more than other qoutes because the cover and breakdown were better tailored to me and their cost of breakdown cover was cheaper and their finance for monthly payments was less so it worked out cheaper in the end and i got all the insurance and breakdown cover i wanted without having to compromise - i am really pleased… Read Full Review

Customer_Team's Response to Jean-Lou's Review

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear we are providing you a policy that suits your requirements.

We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★☆

“so far so Good”

Written on: 20/05/2017 by nhHickey363 (1 review written)

so far so good, time will tell, lets see where we are one year from now, so, for now many thanks for your input to date , regards… Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for taking the time to post a review.

We are pleased to hear you have had a good experience with us.

Kind Regards,
Dial Direct Social Team

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★★★★★

“Comprehensive car insurance.”

Written on: 18/05/2017 by Nathan280 (1 review written)

I was very pleased with the follow-up service after purchasing car insurance. The phone staff are so helpful, friendly and polite. A joy to deal with. I would certainly recommend dial direct to family and friends… Read Full Review

Customer_Team's Comment

Written on: 18/05/2017

Hi,

Thank you for your 5 star review. We aim to provide 100% Customer Satisfaction, we are pleased to hear this has been achieved with you.

We appreciate the recommendation and look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★☆

“My car insurance”

Written on: 17/05/2017 by Dunlap215 (1 review written)

I've only just arranged the insurance it doesn't come into force until next week. However it was easy to purchase and get the insurance cover I needed. I haven't had to make a claim yet… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you have had a easy journey with us.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Great service”

Written on: 17/05/2017 by Parkervd160 (1 review written)

Very efficient service. I liked this insurance company as they have insurance for recovering debts from non insured drivers… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear we are providing a policy that suits your requirements.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Very good price easy to buy ”

Written on: 16/05/2017 by hellyjl (1 review written)

Purchased car insurance price excellent far cheaper than anywhere else and good options to increase cover etc. Found the whole process really easy and great communication too… Read Full Review

Customer_Team's Response to hellyjl's Review

Written on: 17/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear we are providing you a policy that suits your requirements at a competitive price.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“so easy ”

Written on: 16/05/2017 by MattieJamison255 (1 review written)

Found this site a pleasure to use, download of policy was a piece of cake.Highly recommended to all.Look no further for car insurance … Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you have had an easy journey with us.

We appreciate your recommendation and look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Great”

Written on: 16/05/2017 by Jemmaw19 (1 review written)

I have only just purchased my insurance though dial direct. So far they have been very welcoming. Would definitely recommend… Read Full Review

Customer_Team's Response to Jemmaw19's Review

Written on: 17/05/2017

Hi,

Welcome to Dial Direct! We are pleased to hear you are happy with our services.

We appreciate the recommendation and look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Fantastic price, great customer service & after care...”

Written on: 16/05/2017

Fantastic price, great customer service & after care services in received a free complimentary car wash for taking out the policy… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for the 5 star review. We are pleased to hear we are providing you a policy that suits your requirements at a competitive price.

Enjoy your treat!

Kind Regards,
Dial Direct Social Team.

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★★★★☆

“New to Dial Direct”

Written on: 15/05/2017 by edgabbani (1 review written)

Site reasonably easy to use although significant problems downloading Certificate of Insurance and accompanying documentation. No idea why and neither had the DD representative with whom I spoke. In the event, he resolved this trying matter by e-mailing directly both documents. Thanks though should not be necessary… Read Full Review

Customer_Team's Response to edgabbani's Review

Written on: 16/05/2017

Hi,

Thank you for taking the time to share your experience.

Apologies for any inconvenience this has caused. If there are any further issues please contact our Customer Service Department and request to speak to the Social Team.

Kind Regards,
Dial Direct Social Team.

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★★★★☆

“Value for money”

Written on: 15/05/2017 by IzayahPower1970 (1 review written)

Just bought the insurance and Dial Direct offered the most competitive cost and comprehensive cover. I'm happy to recommend Dial Direct to any for the above reasons. I look forward for their services to match their promise. Having talked to their customer care, changing cars will not attract additional admin charges, which is good news !… Read Full Review

Customer_Team's Comment

Written on: 16/05/2017

Hi,

Thank you for taking the time to share your experience. We are pleased to hear we are providing you a policy that suits your requirements at a competitive price.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Dial direct delivered”

Written on: 12/05/2017

Dial direct delivered a fabulous and friendly service with the perfect policy for my needs at a very reasonable price… Read Full Review

Customer_Team's Comment

Written on: 15/05/2017

Hi,
Thank you for taking the time to share your experience. We are pleased to hear we have been able to provide you with a competitive policy.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Good Quote”

Written on: 12/05/2017 by jkbsen (1 review written)

Dial direct Car insurance gave me the best quote for all the items i was looking for, so it literally ticked the boxes, so at the moment very happy, will write a further review after the policy kicks in and I have some experience with this Company… Read Full Review

Customer_Team's Response to jkbsen's Review

Written on: 15/05/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★★

“Easy and straightforward ”

Written on: 11/05/2017 by 389Fitzgerald (1 review written)

Straightforward and easy to follow website, no hassle car insurance. Would recommend on price and service… Read Full Review

Customer_Team's Comment

Written on: 12/05/2017

Hi,
Thank you for your 5 star review. We are glad to hear we have provided you with a competitive policy and we appreciate your recommendations.
Thanks,
Dial Direct Social Team.

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★★★★★

“My first experience with you”

Written on: 11/05/2017 by Lmarks (1 review written)

Hi I just want to say that so far everything has been great - let's hope it continues. Going through taking out new car insurance with you has been really easy and very self explanatory. I have just had a call regarding my policy to explain what happens now and how to access my policy. The lady I spoke to was very friendly and helpful. Please thank her for me… Read Full Review

Customer_Team's Response to Lmarks's Review

Written on: 12/05/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey with us.
Thanks,
Dial Direct Social Team.

Reply to this comment
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