Dial Direct Car Insurance Reviews

★★★★☆
4.1 / 5
1175
83% of users recommend this
  • Customer Service

  • Value For Money

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Dial Direct Car Insurance

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Latest Reviews

★★★★★

“Everything you need all in one place”

Written on: 03/05/2016 by imMelton220 (1 review written)

Do you need breakdown cover, protective no claims, legal cover at no extra cost or adding on then this is the place to be. Best quote i've had for ages. My last insurer charged me for every little thing i wanted on my insurance. But hey guess what i'm not with them anymore i am here best thing i did now for my 2 for 1 cinema tickets. Would recommend if you want a 10 min hassle free form filing in and get all that you need all in your price… Read Full Review

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★★★★★

“Good ,fast and comprehensive”

Written on: 03/05/2016 by Meredith231 (1 review written)

The title should say it all.Very satisfied with my insurance renewal… Read Full Review

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★★★★★

“Hassle free application”

Written on: 02/05/2016 by Jaelynn289 (1 review written)

The application process was very easy using a comparison site. Dial direct followed up the application with a phone call to make sure everything was ok. All the documents were immediately available. This was a great value insurance. I now hope not to have to use it. If I do then it will be tested to the full. … Read Full Review

Customer_Team's Comment

Written on: 03/05/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great first experience taking insurance for my car”

Written on: 02/05/2016 by Angeld30 (1 review written)

I had the perfect first experience when I was looking for an insurance for my car. Very easy to get the quote, the contract, and all documentation. The website is very excellent and has all the information and functionalities needed. A huge improvement for me after Directline which provides a very bad service… Read Full Review

Customer_Team's Comment

Written on: 03/05/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Price, package”

Written on: 29/04/2016 by Hailiem262 (1 review written)

Quality cover for a good price, you can't ask for more. Cover looks good and taking out the cover was very quick and easy. Superb, will buy again next year as long as my price stays competitive… Read Full Review

Customer_Team's Comment

Written on: 29/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“easy”

Written on: 28/04/2016 by ShayleeMorris (1 review written)

it was so simple to purchase my car insurance.all done on the computer,no phone calls… Read Full Review

Customer_Team's Comment

Written on: 28/04/2016

Hi, Thank you for your review. I am pleased to hear that you found the online journey simple. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Car insurance”

Written on: 28/04/2016 by Hanley411 (1 review written)

Best service EVER...thank you!… Read Full Review

Customer_Team's Comment

Written on: 28/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“If the green card for some Balkan countries was...”

Written on: 28/04/2016 by Cantrell184 (1 review written)

If the green card for some Balkan countries was possible to obtain I would have rated DialDirect's service one star higher… Read Full Review

Customer_Team's Comment

Written on: 28/04/2016

Hi, Thank you for your review. Apologies for any inconvenience this has caused. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Great provider”

Written on: 27/04/2016 by qcCooney383 (1 review written)

Very impressed at just how easy it was to obtain car insurance on line. This was my first experience as I have always just trusted my broker. I saved money on this occasion as well as a better deal, would definitely recommend Dialdirect to others… Read Full Review

Customer_Team's Comment

Written on: 27/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 standard and your continued custom. Kind Regards, Keri

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★★★★★

“Good price everything included”

Written on: 26/04/2016 by Toon1953 (1 review written)

Good competitive price everything included in the price including breakdown cover no need to keep adding extras on if you wanted basic cover. Buying online was very simple process .i would recommend this company to family & friends. Nothing to dislike about the process the good thing price & product spot on… Read Full Review

Customer_Team's Response to Toon1953's Review

Written on: 27/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“Dial Direct' website was easy to climb around. I could...”

Written on: 26/04/2016 by 1980Sweeney (1 review written)

Dial Direct' website was easy to climb around. I could have completed my car insurance online but decided to do it on the phone. The young lady who I dealt with was courteous, cheerful, efficient and patient. The product I purchased was everything I needed at a very good price. Well done Dial Direct… Read Full Review

Customer_Team's Comment

Written on: 27/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your cotinued custom. Kind Regards, Keri

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★★★★★

“Good start”

Written on: 26/04/2016 by Mcgibbon25 (1 review written)

Awesome customer service and help with my needs gold star. I would recommend getting car insurance from this company to my family and friends… Read Full Review

Customer_Team's Response to Mcgibbon25's Review

Written on: 27/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★☆☆☆☆

“online quote was £400 but miraculously went up to...”

Written on: 26/04/2016 by keithftait (1 review written)

online quote was £400 but miraculously went up to £700 when i phoned to confirm… Read Full Review

Customer_Team's Response to keithftait's Review

Written on: 27/04/2016

Hi, Thank you for your review. Apologies for any inconvenience this caused. I would like to look into this for you, please could you call our customer service team and request to speak with me. I'd be happy to help. Kind Regards, Keri

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★★★★★

“simple the best”

Written on: 26/04/2016 by graham171270 (1 review written)

Simple the best staff very helpful, I hate renewing car insurance but this was so easy, I couldn't ask for click click done thank you to the team for your help… Read Full Review

Customer_Team's Response to graham171270's Review

Written on: 27/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Great & Easy Insurance ”

Written on: 25/04/2016 by sarahpitman (1 review written)

First time user of dial direct car insurance. Easy website and links to your documents. Received a call to confirm details and a quick run through of the main points. Well worth a visit or call… Read Full Review

Customer_Team's Response to sarahpitman's Review

Written on: 26/04/2016

Hi, Welcome to Dial Direct! I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Outstanding, Simple and Pleasurable”

Written on: 25/04/2016 by Kyra251 (1 review written)

It was very easy and well explained when I had spoken to her. She was very helpful, friendly, explained everything well and made me feel at ease rather than pressure me into taking cover which I did not need. I highly recommend dealing with dial direct and also they were the most competitive price wise and had everything I needed included like legal cover etc… Read Full Review

Customer_Team's Comment

Written on: 25/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“Best value for money”

Written on: 23/04/2016 by Reynolds10 (1 review written)

Out of many quotes I obtained (some cheaper), this policy without doubt had excellent and useful features also the all important customer service is in my experience very good. I would recommend this company to family and friends… Read Full Review

Customer_Team's Comment

Written on: 23/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy cover and our service. We look forward to your continued custom. Kind Regards, Keri

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★★☆☆☆

“Don't believe the Internet quotes”

Written on: 19/04/2016 by Charliedog01 (1 review written)

I was given a quote on the internet but I couldn't give all the information on line so I called for a quote. I was given one after giving all the relevant information. When I called back 10 minutes later the quote had risen by £100… Read Full Review

Customer_Team's Response to Charliedog01's Review

Written on: 23/04/2016

Hi, Thank you for your review. I am sorry to hear that you have experienced issues with our service. I would like to look into this for you, please could you call our customer service team and request to speak with me. Kind Regards, Keri

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★★★★☆

“New customer”

Written on: 19/04/2016 by Lin35 (1 review written)

Just started a poilcy after endless searching Dial Direct was the best. Gave me all the add ons i wanted and was a good quote overall. I really hope the customer service matches their excellent prices. As customer service is paramount… Read Full Review

Customer_Team's Response to Lin35's Review

Written on: 21/04/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy cover. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Superb service & value Car Insurance”

Written on: 13/04/2016 by Bathgate123456 (1 review written)

As the title says - great value care insurance with superb customer service. Policy is easy to arrange online with a great range of options to tailor your policy to best suit your needs. Clear pricing accompanies the choices you make. I particularly like the options re breakdown cover from basic to full European cover unlike may policies where there is no choice. Well done Dial Direct!!!… Read Full Review

Customer_Team's Response to Bathgate123456's Review

Written on: 14/04/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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