Dial Direct Car Insurance Reviews

★★★★☆
3.9 / 5
752
78% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★☆

“Excellent value for money ”

Written on: 01/06/2015 by Ellenz204 (1 review written)

I started looking for quotes for my car a few weeks before my car insurance was due, I had received a renewal price from my current company but thought it was quite expensive, I got a quote from dial direct online and was really surprised how much I could save. Than when I saw what was actually included in the price like AA braked own, protected no claims bonus and many more, I was very happy with the quote. I have just taken the insurance out so I can't speak about if I had a claim and how I… Read Full Review

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★★★★★

“keeping you informed”

Written on: 01/06/2015 by undertaker760 (2 reviews written)

always keep you updated on matters not always in there control as in the case of my old insurance company Cis not giving proper no claims discount over… Read Full Review

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★★★★★

“Easy to follow and understand ”

Written on: 31/05/2015 by niCormier188 (1 review written)

Very satisfied with with the way everything was handled and extremely happy with the price quoted… Read Full Review

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★★★★★

“Easy straight forward transaction. Good value....”

Written on: 31/05/2015 by Justust169 (1 review written)

Easy straight forward transaction. Good value. Pleasant staff. Thank you… Read Full Review

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★★★★★

“best advisers :)”

Written on: 30/05/2015 by IzayahHolder (1 review written)

Good and fast company !! Everything done after 2/3 days no problems and advisers really care about you! This is what i love :)… Read Full Review

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★★★★★

“On the ball!”

Written on: 30/05/2015 by Cassidydg234 (1 review written)

Easy webb site, form was clear and easy to understand. Follow up telephone call was prompt and informative… Read Full Review

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★★★★★

“Great price, comp. cover despite speed ticket history,...”

Written on: 29/05/2015 by KeylaBallard (1 review written)

Very favorable price with great benefits of loaner car and RAC cover. I had a history with car insurance ( as we all do) and Dialdirect was most competitive… Read Full Review

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★★★★☆

“Satisfied ”

Written on: 29/05/2015 by Rayna1970 (1 review written)

Have used this company before, competitive prices and uk call centre always helps… Read Full Review

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★★★★☆

“Easy, pleasent experience. ”

Written on: 29/05/2015 by Daryl.boyd (1 review written)

Dial direct came up on a well known search engine which I used to enquire for my car insurance. I filled in the appropriate information they requested and sorted job done. It is the easiest insurance enquiry I've done with very pleasent feedback and keeping me informed via email. I also received a phone call from them to make sure I was happy with everything or if i needed help or advise with my new policy. Everything was explained in plain English what information they needed and what the… Read Full Review

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★★★★★

“Very good company ”

Written on: 27/05/2015 by Franklin374 (1 review written)

Very good company and just spoke with a very nice lady with free RAC cover… Read Full Review

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★★★★☆

“very good service”

Written on: 26/05/2015 by Head10 (1 review written)

my car insurance was easyto complete,also my questions was answered and fave me peace of mind,thankyou.the adviser who spoke to me was polite and easy to speak too… Read Full Review

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★★★★★

“Great Price Excellent Customer Service”

Written on: 26/05/2015

Having used a comparison site this policy provided excellent cover with plenty of extras included at a much better price than the others. I saved over £32 per month by transferring from my previous insurance and cancelling my separate Breakdown Recovery (included on this policy) The application was straightforward and I received an email containing a comprehensive Welcome Pack and my Insurance Certificate within moments of applying. I also today received a welcome call just to check that I… Read Full Review

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★★★★★

“brill :)”

Written on: 25/05/2015 by 485Hess (1 review written)

very helpful,very straight forward,and not a lot of rigmorolle, brill… Read Full Review

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★★★★★

“New car insurance”

Written on: 23/05/2015 by Corinnem459 (1 review written)

Very straightforward easy to follow instructions. Able to add to standard insurance, breakdown cover, keycare, protected bonus etc. Very low compulsory access. Quote £150.00 less than my previous insurer with exactly the same cover. … Read Full Review

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★★★★★

“new insurance policy. Checking how the process is”

Written on: 22/05/2015 by macha (1 review written)

Friendly call - always nice to have a personal connection in the electronic time… Read Full Review

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★★★★★

“I took out insurance with dialdirect after getting a...”

Written on: 22/05/2015 by Goodwinrd353 (1 review written)

I took out insurance with dialdirect after getting a qoute online because it offered me a realy good deal. The service was great, there sales team called me a few days later to thank me for taking out insurance with them and offered me optional extras at no extra cost… Read Full Review

Customer_Team's Comment

Written on: 28/05/2015

Hello! That's brilliant to hear that you got a really good deal through us! We appreciate your feedback. If you remember the person you spoke to, I would love to pass this on to them? Thanks. Conor

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★★★★★

“Fantastic customer service”

Written on: 22/05/2015 by Lindyloosmith (1 review written)

Found this company very competitive for the level of cover I needed, have been amazed at the quality of their customer service, let's hope it continues if I ever have to make a claim! Website easy to use, overall great experience so far… Read Full Review

Customer_Team's Response to Lindyloosmith's Review

Written on: 25/05/2015

It’s fantastic to hear you're happy with the quality of our customer service and you've had such a great experience with us. We've worked hard making sure our policy meets our customers needs, I'm so glad that you're happy with this. Thanks for leaving us such a great review, Vicky

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★★★★★

“simply superb.”

Written on: 22/05/2015 by 497Power (1 review written)

the easiest and quickest online insurance policy setup i have ever done. full marks… Read Full Review

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★★★★☆

“first contact with custoner support”

Written on: 22/05/2015 by 431McWilliams (1 review written)

The first contact with the customer support was very nice. The Person on the phone was very friendly and straight to the point. So no wasting of time… Read Full Review

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★★★★☆

“didirec”

Written on: 22/05/2015 by Jaylin1980 (1 review written)

Easy to arrange on line with no waiting on phone queues for customer services.On the negative far to many e:mails confirming receipt of documents etc. Would strongly recommend this system of insurance to my friends… Read Full Review

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