Dial Direct Car Insurance Reviews

★★★☆☆
3.0 / 5
56% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★☆

“Service centre person very polite, explaning things...”

Written on: 24/01/2015 by Lilianna280 (1 review written)

Service centre person very polite, explaning things clearly in an easy to understand way… Read Full Review

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★★★★☆

“An insurance I spent hours searching for”

Written on: 24/01/2015 by JavonMcDaniel (1 review written)

Each year I look around to find better deals for my car insurance. Direct Direct have offered me the package I spent hours surfing the Internet for, fully comp insurance, legal cover and RAC breakdowncover at a very reasonable cost. I am a new customer this year so have not yet experienced the service offered… Read Full Review

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★★★★★

“Spoke to staff member and found him very pleasant and...”

Written on: 23/01/2015 by Baker1976 (1 review written)

Spoke to staff member and found him very pleasant and helpful. My wuery about breakdown cover was answered clearly. It was simple and quick… Read Full Review

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★☆☆☆☆

“NO POLICY RECIEVED”

Written on: 23/01/2015 by DesiraeTorres1971 (1 review written)

Hi my policy hasn't arrived and no payments have come out of my bank. urgently please respond is my car insured… Read Full Review

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★★★★★

“Policy renewal”

Written on: 23/01/2015 by Kent301 (1 review written)

The adviser was great and a pleasure to deal with. Renewal was made easy… Read Full Review

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★★★★★

“Made my day”

Written on: 23/01/2015 by MonicaFlores271 (1 review written)

The best priced insurance i could find,with all my needs met.A friendly lady at the end of the phone who was patient as i asked a few questions,easy access to documents from e-mail,well done… Read Full Review

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★★★★★

“Car insurance ”

Written on: 22/01/2015 by Aimeem201 (1 review written)

Excellent service and excellent rates. With easy to understand web page... Would recommend 100% to family and friends… Read Full Review

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★★★★★

“Easy, fair and good price”

Written on: 22/01/2015 by PrinceFournier (1 review written)

This is an easy to use system, no hidden extras and renewal price was excellent… Read Full Review

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★★★★★

“easy as abc”

Written on: 22/01/2015 by Blevins380 (1 review written)

i found DIAlDIRECT had all the main requirements you would ever need with a good car insurance and the breakdown cover is a masive bonus for us senior citizens. i will always make DIALDIRECT my first port of call next year and if they give me the the very best deal strait away then it will be a no brainer as to who i go with… Read Full Review

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★★★★☆

“excellent ”

Written on: 22/01/2015 by RonanRussoItalian (1 review written)

Did most over the internet but rang to make sure everything was correct. very helpful and polite l so finished policy over the phone. price was certainly very good saving a lot of money so glad i decided to shop around… Read Full Review

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★★★★★

“Great value”

Written on: 22/01/2015 by KennyBeach402 (1 review written)

great cover for a very competitive price,would recommend to friends and family… Read Full Review

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★★★★★

“Polite,Informative,and to the point”

Written on: 22/01/2015 by EmanuelRamirez253 (1 review written)

Excellent telephone manner,very well informed. Got to the point straight away. A credit to your Company… Read Full Review

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★★★★★

“Fantastic service, no hassling for trade”

Written on: 22/01/2015 by Hunterbj305 (1 review written)

Fantastic service, no hassling for trade… Read Full Review

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★★★★★

“great”

Written on: 21/01/2015

i like everything thank you great policy very easy to view online… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 21/01/2015 by Bryson480 (1 review written)

Yes they may be one of the cheapest insurance company's out the but theyre the cheapest for a reason. Extortionate charges and a customer service woman with a couldn't care less attitude. Had to change my card details with them, advised I'd be charged a missed payment charge £25, despite me calling to pay that months dues. Tried again taking payment out old card details charging again another £25 for their troubles, told them to stick the policy, £45 for the pleasure in doing that, again… Read Full Review

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★★★★★

“Cheap easy information ”

Written on: 21/01/2015 by Wells460 (1 review written)

Cheap price and easy straight forward information took 5 mins on the website to set up. And easy understanding payment options. Happy with results… Read Full Review

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★★★★★

“Excellent ”

Written on: 21/01/2015 by Marsh22 (1 review written)

Excellent service, didn't try and sell me more and more which I hate. Explained what I wanted and was easy as that. very clear on phone easy to understand quick and easy service !… Read Full Review

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★★★★★

“Overall competative and extensive package”

Written on: 20/01/2015 by Gutierrezeh365 (1 review written)

Firstly it is not an overseas call centre (I have had bad experiences of these before). The price was the first incentive to look at what was on offer and that was very comprehensive. All I would choose, from RAC recovery to overseas insurance which I have had to previously paid per visit. Added to which, to back up the internet detail, staff just a phone call away were able to answer my questions - sorted!… Read Full Review

Customer_Team's Comment

Written on: 21/01/2015

Thank you for leaving this great review. All of our call centres are UK based, so I am glad that you feel this made your journey easier. We always do our best to give you the best policy for the best price, and its great you took advantage of this. Our call centre staff are always here to answer any queries you may have. Thanks again for your feedback. Steph

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★★★★★

“Efficient Simple Competitive”

Written on: 20/01/2015 by Mayern (1 review written)

The whole process from start to finish was easy to understand and simple to complete. E mail documents and postal insurance certificate all arrived as promised. Will not hesitate to use again and to recommend to others… Read Full Review

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★★★★★

“Very pleased with ease of application & customer...”

Written on: 20/01/2015 by uwMcCracken268 (1 review written)

Very pleased with ease of application & customer service re a query… Read Full Review

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