Dial Direct Car Insurance Reviews

★★★★☆
4.2 / 5
1860
87% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★★

“Trouble free car insurance,Reasonable price for fully...”

Written on: 21/09/2017 by OscarRose (1 review written)

Really competitive price for a really good range of product features.Easy to follow instructions with online quote,and very friendly and helpful staff when telephoned to finalize some key points. They were very patient and answered my queries in a simple to understand way,which was very helpful and informative..Simple instructions through e mail on how to download documents,and easy secure payment for policy arranged by staff on phone,or can be done easily on line.Easy access to the self… Read Full Review

Customer_Team's Comment

Written on: 22/09/2017

Hi,
We aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“Excellent Service”

Written on: 21/09/2017 by Kimoraf384 (1 review written)

I chose Dial Direct after spending a long time comparing different Insurance Policies. They provided comparable cover to our last policy for less money. It is convenient to be able to check the Policy details on line and make alterations if necessary. I have phoned them once to ask about No Claims and they were helpful and concise. They have also contacted me to ensure that I am happy with the details of the policy, something other policy providers haven't done. Overall an efficient and… Read Full Review

Customer_Team's Comment

Written on: 21/09/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

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★★★★★

“Great customer service ”

Written on: 21/09/2017 by Kearns243 (1 review written)

After booking my insurance on line it was followed up with a phone call to go through my policy which was great. They covered a lot more than other insurance companies for a very good price… Read Full Review

Customer_Team's Comment

Written on: 21/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear you are happy with the service we have provided.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Dialdirect Initial Impression”

Written on: 19/09/2017

Found via a price comparison website, which showed for myself a comparable price to only a few of the other listed brokers and insurance companies. Clearly Dialdirect appear to be maintaining a competitive stance in the market, which is an excellent attitude for a company to maintain. Features provided on a standard comprehensive policy where generous and included in the cost, so no unpleasant suprises once redirected to their own home webpage. Obviously features are subject to being… Read Full Review

Customer_Team's Comment

Written on: 20/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you are happy with the policy we have provided and we look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“just insure with dial direct”

Written on: 18/09/2017 by MekhiMahoney (1 review written)

Not much to say really did everything on the web site from start to finish so easy anybody could do it, everything i wanted was there from a great price to all the benefits on the policy most other insurance companies charge you for extras but i got mine with very reasonable price so come on folks dont delay use dial direct for a quick simple and reasonable price way to insure your car. and the follow up call was also nice some insurance companies dont even bother so hats off to dial direct… Read Full Review

Customer_Team's Comment

Written on: 19/09/2017

Hi,
Thank you for taking the time to share your experience. We are glad to hear we have provided you with a competitive policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“Great priced policy coupled with excellent customer...”

Written on: 18/09/2017 by Richard100999 (1 review written)

I was quoted £1300 from my current insurer for my titanium ford galaxy, obviously far too expensive i shopped round and came across this brilliant company which were half the price of the others. Absolutely over the moon with the price and how easy it was to take out the policy and out of the blue i even got a courtesy call off dial direct - well happy. I would definitely recommend dial direct to all of my friends and family. I also have another 2 cars and am thinking of transferring them… Read Full Review

Customer_Team's Response to Richard100999's Review

Written on: 19/09/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

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★★★★★

“Best price easy to do no problems and a phone call to ”

Written on: 18/09/2017 by diLawrence151 (1 review written)

Easy to do did not have any problems and a phone call from them confirmed every thing gave me peace of mind very good… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear you have had an easy journey when setting up your policy with us.
Thanks,
Dial Direct Social Team.

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★★★★★

“Not pushy and explained everything that I asked about....”

Written on: 16/09/2017 by Evelynl411 (1 review written)

Not pushy and explained everything that I asked about. I would recommend this to friends who are thinking about changing their insurance… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear you are happy with our service and we appreciate your recommendations.
Thanks,
Dial Direct Social Team.

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★★★★★

“Hassle Free and Easy to Change ”

Written on: 15/09/2017 by Clarkeyd157 (1 review written)

There was no complicated jargon to work around, it was all easy and straight forwarded to move to at a very reasonable cost… Read Full Review

Customer_Team's Comment

Written on: 18/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you have had an easy journey with us when setting up your policy.
Thanks,
Dial Direct Social Team.

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★★★★★

“Insured in budget”

Written on: 15/09/2017 by Paulade2 (1 review written)

Great online access. Clear instructions/options. Great friendly staff who know their stuff. Been with them a few years now. Tried others but always come back to Dial Direct as they are fast efficient and user friendly. Online access to documents is such a bonus. No endlrss sheets piling through your letterbox. The ability to amend and add things to your policy online is crucial… Read Full Review

Customer_Team's Response to Paulade2's Review

Written on: 18/09/2017

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

Reply to this comment
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★★★★☆

“Great product”

Written on: 15/09/2017 by ggMaloney315 (1 review written)

Using a price comparison site, Dial Direct weren't the cheapest, but when comparing what they were offering, they were clearly the best value for money for me. Easy to use the site, I am very happy with the process. The only thing I would have liked to see was the option to send the proof of no claims by post instead of doing it all on line. However, all in all, I'd give them an almost excellent grading… Read Full Review

Customer_Team's Comment

Written on: 15/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“car insurance”

Written on: 15/09/2017 by thClifford38 (1 review written)

Very good policy,, fast service, i highly recomand direct dial to everyone!… Read Full Review

Customer_Team's Comment

Written on: 15/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided.
Thanks,
Dial Direct Social Media Team.

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★★★★★

“Fantastic”

Written on: 14/09/2017 by Sharpe129 (1 review written)

Good price good service will be happy to recommend to anybody… Read Full Review

Customer_Team's Comment

Written on: 15/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a competitive policy and we appreciate your recommendations.
Thanks,
Dial Direct Social Team.

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★★★★★

“Quick and easy. explained well when I was rung about...”

Written on: 12/09/2017

Quick and easy. explained well when I was rung about protected ncb… Read Full Review

Customer_Team's Comment

Written on: 12/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear you have had a quick and easy journey with us.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Review”

Written on: 12/09/2017 by Jessica167 (1 review written)

Good after service to make sure you are happy and have relevant phone numbers you require for emergencies… Read Full Review

Customer_Team's Comment

Written on: 12/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you are happy with our service and we look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Received a courtesy call... ”

Written on: 09/09/2017 by Rigobertou1989 (1 review written)

I have never delt with Dial Direct before for my car insurance. I found the information I needed really easy. I received a courtesy call a few days later to see if I was happy with everything. Really pleased with this company… Read Full Review

Customer_Team's Comment

Written on: 12/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you are happy with the service we have provided.
Thanks,
Dial Direct Social Team.

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★★★☆☆

“Too many questions!!!!”

Written on: 08/09/2017 by Frasermk413 (1 review written)

Easy to sort but too much communication afterwards, emails and telephone calls. Really not needed!… Read Full Review

Customer_Team's Comment

Written on: 08/09/2017

Hi,
Thank you for your review. Apologies for any inconvenience this has caused. Your feedback is appreciated and will be used to further improve our services.
If you have any further issues please contact our Customer Service Department and ask to speak with our Social Team so we can see what we can do to help.
Kind Regards,
Dial Direct Social Team.

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★★★★★

“Car Insurance review”

Written on: 08/09/2017 by 78Johnson (1 review written)

Excellent cover which includes free breakdown I looked at other insurers and must say this one was the best deal. Like all other insurers you must remember to cancel the policy if you find abetter price the following year… Read Full Review

Customer_Team's Comment

Written on: 08/09/2017

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“Dial Direct Website & Customer Service”

Written on: 07/09/2017 by john-hagen (1 review written)

I found the best price for my car insurance and completed the deal online. Their web site was clear and simple. The day after the policy became live I received a courtesy call from Dial Direct asking if everything was satisfactory. I asked a few questions and made a minor change to the policy details. It was all pain-free, polite and professional. Strongly recommended… Read Full Review

Customer_Team's Response to john-hagen's Review

Written on: 07/09/2017

Hi,
Thank you for your 5 star review. We are glad to hear we have provided you with a competitive policy.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Car insurance review”

Written on: 05/09/2017 by Gorman167 (1 review written)

Very easy. Hard to find fault. Would recommend to others anytime… Read Full Review

Customer_Team's Comment

Written on: 07/09/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you have had an easy journey with us.
Thanks,
Dial Direct Social Team.

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