Dial Direct Car Insurance Reviews

★★★★☆
4.1 / 5
1241
84% of users recommend this
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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★★

“Good price and clear website”

Written on: 25/06/2016 by 54Bennett (1 review written)

DialDirect gave me the best price of about 50 car insurance policies and their terms seemed fair and comprehensive… Read Full Review

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★★★★★

“quick and easy”

Written on: 25/06/2016 by Malone278 (1 review written)

easy to complete the application part and hassle free. Did not have to wait for the certificate.manage to download and save it with my files… Read Full Review

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★★★★★

“Easy to take out the policy,the web site was easy for...”

Written on: 24/06/2016 by AuroraNewman458 (1 review written)

Easy to take out the policy,the web site was easy for a not very good user of computers to follow… Read Full Review

Customer_Team's Comment

Written on: 24/06/2016

Hi, Thank you for your review. It is great to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Quick and easy ”

Written on: 24/06/2016 by Atticusz254 (1 review written)

Very quick and easy very helpful and free break down cover always a bonus… Read Full Review

Customer_Team's Comment

Written on: 24/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“very easy process”

Written on: 23/06/2016 by pixie20 (1 review written)

so easy to set up and everything set out well and easy to read, and the service centre id great as can accsess it at any time, really pleased and would recomend… Read Full Review

Customer_Team's Response to pixie20's Review

Written on: 24/06/2016

Hi. Thank you for your review. I am pleased to hear that you found the online journey easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★☆

“Coins in fountain”

Written on: 23/06/2016 by CamdenMunro24 (1 review written)

I am not sure what I have bought into and only time will tell,depending on whether I have a flat tyre, ever need to make a claim,or ever need to put my son (who works abroad) on the policy temporarily,I guess,but I like the price.Am hoping to be a very satisfied customer by the end of the next 12 months… Read Full Review

Customer_Team's Comment

Written on: 23/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your cotninued custom. Kind Regards, Keri

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★★★★★

“CAR INSURANCE”

Written on: 21/06/2016 by EricAndrews463 (1 review written)

I FOUND THE WHOLE PROCESS OF OBTAINING MY CAR INSURANCE ON LINE WITH DIAL DIRECT EASY AND AM HAPPY TO RECOMMEND THEM… Read Full Review

Customer_Team's Comment

Written on: 21/06/2016

Hi, Thank you for your review. It is great to hear that you are happy with our online journey. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“i am not good on the laptop but i found the online...”

Written on: 17/06/2016 by pmcomps (1 review written)

i am not good on the laptop but i found the online form easy and straight forward to fill in the price was very good and the backup phone call to make sure i had printed my policy was conducted in a very proffesional and friendly manner … Read Full Review

Customer_Team's Response to pmcomps's Review

Written on: 18/06/2016

Hi, Thank you for your review. I am pleased to hear that you found the online process easy. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★☆☆☆

“GOOD PRICES POOR COMMUNICATION”

Written on: 17/06/2016 by YvonneYoung67 (1 review written)

Very reasonably priced. Was half the price of my previous provider, however, they send out nasty little letters just after you take out the policy. In my opinion they should ask for your proof of NCD politely, they don't. You receive a threatening letter telling you they are going to cancel your policy and charge you a fee if you don't get proof of NCD to them within a certain period of time. The wording is both threatening and insulting. Due to this I will not buy from Dial Direct again… Read Full Review

Customer_Team's Response to YvonneYoung67's Review

Written on: 17/06/2016

Hi, Thank you for your review. Apologies for any inconvenience the No Claims Discount process has caused. If this has not yet been resolved I would like to take a look into this for you, please could you contact our customer service team and request to speak with me. Kind Regards, Keri

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★★★★★

“easily the best”

Written on: 16/06/2016 by ppperkins55 (1 review written)

i found this insurance company quote offered the best price, combined with the fullest cover, on the internet, via "compare the market",which will offer you a free toy etc. as well as the best possible price.. i also liked the fact it offered all the extras you would need(ie; legal expenses,breakdown cover,courtesy car etc;) if you were unfortunately in an accident .At this present time i have not had to call on their help so i don't their response as yet , but that said, when i received their… Read Full Review

Customer_Team's Response to ppperkins55's Review

Written on: 17/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the amount of cover provided. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Easy, ,,understandable ,,good price..”

Written on: 16/06/2016 by Andrew299 (1 review written)

The easiest ,simplest , insurance I have ever taken out....everything I wanted in one easy, package and at a reasonable price too… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★★

“big thumbs up”

Written on: 16/06/2016 by 439Boyd (1 review written)

Great prices for whats to offer… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for your review. It is great to hear that you are happy with the amount of cover provided. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Good Price/Products”

Written on: 15/06/2016 by J.Statham (1 review written)

I recently purchased car insurance with dial direct. The price for everything that was included was very good. I now have legal protection, NCD protection and breakdown cover for less than i was paying last year. The website is easy to use, but if you have problems, there is someone live online that will help direct you. I will definitely be getting a quote from here again next year! I was also impressed with the amount of information that i received regarding my policy and documentation. All… Read Full Review

Customer_Team's Response to J.Statham's Review

Written on: 16/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with the amount of cover provided and our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Streamline service”

Written on: 15/06/2016 by EliasHubbard344 (1 review written)

I found dial direct very competitivly priced whch attracted me in the first instance. Thereafter the process was very easy to follow and I am very pleased with the service so far… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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★★★★★

“Comprehensive insurance cover”

Written on: 14/06/2016 by Cannon103 (1 review written)

I found dialdirect through a comparison site,it was not the cheapest on the site but it appears to offer a comprehensive package of cover ,which fitted what I needed all at a price that was in my budget, Payment was simple and policy documents were easy to access online, Good Package… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★☆☆☆☆

“DO NOT SIGN UP WITH THIS INSURANCE!!!!”

Written on: 14/06/2016 by BelindaMoreno (1 review written)

I usually do not write any Reviews, but am so upset with this insurance, that I advise everybody not to sign up with them. I have never claimed a single Cent from any car insurance, but mentioned to my previous insurance that someone broke into our car (nothing was taken and I paid for the repair of the lock 350 pounds myself). I didn´t mention the incident when I signed up with Dial Direct as I didn't think it would matter. When they heard about it they increased my Quote by 250 Pounds per… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for bringing this to our attention. I am sorry to hear that you are not happy with our service. I would like to look into this for you, please could you contact our customer service team and request to speak with me. Kind Regards, Keri

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★★★★★

“Very reasonable prices”

Written on: 14/06/2016 by 215Johnston (1 review written)

Cheapest quote and easy to send and review documents on their website… Read Full Review

Customer_Team's Comment

Written on: 16/06/2016

Hi, Thank you for your review. I am pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to your continued custom. Kind Regards, Keri

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★★★★☆

“Great price, easy and friendly staff!”

Written on: 14/06/2016 by fsaafi (1 review written)

The main reason I chose dialdirect was that they offered me the exact same car insurance policy as that of a brand name company but at half the price! Price for me was a definite factor. I also received Roadside Assistance with this policy which was even better! It was easy to get the policy sorted as I did it through Compare the Market and it only took about 15 minutes to have my new policy in hand. The customer service was fantastic and the gentleman was very helpful and explained… Read Full Review

Customer_Team's Response to fsaafi's Review

Written on: 16/06/2016

Hi, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

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★★★★☆

“Easy”

Written on: 13/06/2016

Easy to sign up to, decent price, will find out how flood they are if I ever need to make a claim… Read Full Review

Customer_Team's Comment

Written on: 14/06/2016

Hi, Thank you for your review. I am pleased to hear that you found the process of purchasing your policy easy. We look forward to your continued custom. Kind Regards, Keri

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★★★★★

“Efficient service ”

Written on: 10/06/2016 by rtMonroe38 (1 review written)

insurance for car very quick quote,no hassle,good price everything explained… Read Full Review

Customer_Team's Comment

Written on: 13/06/2016

Hi, Thank you for your review. I am pleased to hear that you are happy with our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

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