Jewel In The Crown Holidays Reviews

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★★☆☆☆
1.9 / 5
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Latest Reviews

★☆☆☆☆

“treated appallingly ”

Written on: 26/08/2014 by dundeescotland40 (1 review written)

Went to turkey in July 2015 hotel was filthy waited 9 hours on our room,when we finally got our room it was filthy,rep was no help,complained when we got home just received a letter saying it's more or less our fault for not sitting at the hotel constantly to speak to the rep,will never book threw jewel in the crown again and will be advising others to do the same,save all year for a holiday which was disgusting then be treated like dirt when trying to complain… Read Full Review

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★☆☆☆☆

“Worse hotel ever ”

Written on: 08/07/2014 by Madalynn10 (1 review written)

We went on holiday to marmaris been a few times before but the hotel we stayed at this time was terrible, we read some reviews on the seler hotel and it sounded not bad till we got there, we weren't told it had a 24hour bar and the noise was terrible you couldn't get to sleep with people shouting and dogs barking and when you did fall asleep you were wakened early with the staff shouting to each other, the staff would also eat from plates either before they were brought to the table or after… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 22/10/2013

Jewel in the Crown offer cheap holidays. That is good. However, my experience with them was awful. I went to Turkey with my booking party in September and booked a highly recommended hotel at a cheap price. When we got there, there were several problems with the room so we contacted Jewel in the Crown (after three days) and asked to be moved. The rep, incredibly disgruntled at having to come to the hotel, discussed our issues loudly around the pool and then finally withdrew the offer to move… Read Full Review

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★★★★☆

“Turunc - Es Apartments”

Written on: 02/10/2013 by Geoffro53 (2 reviews written)

Do bear in mind that these holidays are cheap and you get what you pay for! Booked and paid for extra leg room via Onurair (a bit like Turkish Easyjet) - out via Gatwick was OK but no trace of the booking on the way back from Dalaman. Customer Services sorted this out for me and obtained a refund. Well done. Stayed in the Es Apartments in Turunc. Transfers were quite long. Apartment was OK/adequate considering the overall cost of the holiday. Lots of steps! The resturant was excellent and a… Read Full Review

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★☆☆☆☆

“Holiday rep with a disgusting could'nt care less attitude”

Written on: 04/08/2013

We have been to Turunc 4 times previously and had a wonderful time but this year we had the rep from hell ! We went to the meet and greet . The rep asked us if we liked the apartment so we were truthful and told her no because there was no warm water for a shower and everyone who walked past our apartment could see in as the curtain up the front window and door was too short and hanging off so her reply was "we'll you did book basic". We paid nearly a thousand pound for this holiday and it was… Read Full Review

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★★★☆☆

“NO NO NO”

Written on: 18/07/2013 by degnan (1 review written)

holiday to Marmaris 29th june till 14th july 2013 stayed at Kaya Maris, hotel supposed to be 4 star not in my book it aint lower 3 star would be more true, food repetitive, chic you had to be up about 6am to get a decent sun bed at the pool, all the staff very nice.. but holiday reps awful, uncaring and rude to me and others on return transfer bus. which was 50 mins late picking us up and when I complained, I was told, "the bus broke down we can't magic up a bus, we're not miracle… Read Full Review

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★☆☆☆☆

“Shocking!! Avoid!!”

Written on: 26/11/2012

My mother and her sister just got back from Goa - they had a nightmare with Jewel in the Crown!! First of all the transfers - after a long flight and with my aunt in a wheelchair, the coach dumped them and their four bags on the side of the road and just told them to go! Mum had to force the driver to help with their bags as she couldn't carry all four alone. On the way out it was the same story, they had to drag their bags to the street and get picked up from there. They stayed at Colonia de… Read Full Review

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★☆☆☆☆

“Would never use Jewel in the Crown Again”

Written on: 24/10/2012

They use Onur Air to fly to Turkey worst airline and tour operator ever. Flight was delayed by over 9 hours, spent first day of our holiday in Gatwick Airport. Very unhelpfull do not seem to be bothered about customers once they have your money… Read Full Review

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★★☆☆☆

“Not Happy”

Written on: 25/09/2012 by Jakdun (1 review written)

Booked holiday through Co-op Travel, no complaints about hotel or holiday destination. We flew out with Jet 2 and returned with Monarch. My complaint is this: No flight tickets had arrived, went to travel agent the day before we were due to fly, told we could fly out on our confirmation receipt, they rang Jewel in the Crown who said we could pick our return tickets at the Travel Assist Desk Terminal 1 Manchester Airport. We arrived at Manchester Airport at 12.00 am for a 16.20 flight, we… Read Full Review

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★☆☆☆☆

“the millenium hotel harisanu turkey”

Written on: 01/09/2012

we arrived at the hotel close to midnight on 27th july 2012,we checked in and we were shown to our room,upon opening the door it was terrible,the only furniture in the room was 3 single beds,no dressing table,no bedside cabinets,nothing,the mosquito shutters were hanging off the windows and the bathroom was shocking,noisy and disgraceful,we checked out the next morning and paid extra for another hotel,tatty,dirty awful,do not stay here… Read Full Review

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★☆☆☆☆

“Don't do it!!!”

Written on: 27/06/2012 by evillittlepixie (1 review written)

I wouldn't recommend this travel company to my dog, let alone a friend. This is the first ever bad review I have written and I am doing it to prevent anyone else experiencing this. I booked via Purple Travel (Trading name of Hays Travel LTD) After 2 years together (and some very tough times) my partner and I decided to book a new year holiday to Goa. We spent days researching, what resort we wanted and booked what we believed to be our dream holiday. We understood we were paying the… Read Full Review

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Gordie1959's Response to evillittlepixie's Review

Written on: 26/02/2013

I know exactly what there like just had Xmas in goa with this company and it was the experience of my life please avoid jewel in the crown .im in the process of trying to get a refund but not holding my breath yet .hope u get it all sorted

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★★★☆☆

“Stressful Transfers”

Written on: 18/06/2012 by Hanchurch (1 review written)

Helpful when we contacted them for information, as we found the information on Luggage allowance online to conflict with the airline information (Monarch). The paperwork sent by jewel in the crown was not clear on the luggage allowance, was it 20kg per person or 20kg in total.They need to get there Airport to Hotel Transfers ORGANISED as our name was not on the list for the 2nd coach transfer to the Hotel.Return Transfer was 1/2hour late for check in time resulting in a stressful rush through… Read Full Review

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★☆☆☆☆

“Ozalp Hotel Dalyan with Jewel in the Crown”

Written on: 07/03/2012 by hoghead (1 review written)

Worst travel company ever. The hotel was dirty and very unfriendly. Took me a week to contact the rep and had to phone head office in the end and so did other customers. The rep finally turned up and said she was doing her garden as most of the guest had been to Dalyan before and didnt need her. Never complained about a travel company before but please avoid this company at all costs… Read Full Review

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★★★★★

“Mirage World - Ichmeler”

Written on: 19/06/2011 by sals85 (1 review written)

What can I say? The only thing I did not like was having to come home! Everything about this hotel was great - clean, well maintained, helpful and attentive staff, excellent food and drink... the list goes on! I particlarly liked the 2 pools. The families tended to use the top pool, with the water slides, animation team and music. Were as the other pool was quiet and great for relaxing and sun worshipping. The only trip we went on was the Dalyan Transfer on the final day - well recommended and… Read Full Review

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★☆☆☆☆

“Went to India in December with this bunch for a tour...”

Written on: 02/03/2011

Went to India in December with this bunch for a tour of the main sites and then a week in Goa. First day we were dumped in the Keserval Garden Retreat hotel to wait for the rest of the party to arrive, the room was dirty, bedsheets gray and ripped and couldn't put the light on at night because every thing was controlled from one switch. No information was given where we where or what we could do or go locally. Currency exchange was extortionate and the staff said we are a hotel not a bank… Read Full Review

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★★★★☆

“Travelled with Jewel in the Crown to Icmeler, Turkey...”

Written on: 15/01/2011

Travelled with Jewel in the Crown to Icmeler, Turkey on 21/5/2010 for two weeks. We had no problems what so ever with anything. We had a fantastic rep who was always around to help. We booked 3 excursions through Jewel in the Crown including a free trip to marmaris where they took us to a turkish delight factory, jewelry factory, leather warehouse and we had free time to do some shopping before heading back to Icmeler. The rep was very informative which made our stay more enjoyable. My partner… Read Full Review

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★★★★★

“Don't really understand the negative reports about...”

Written on: 04/01/2011

Don't really understand the negative reports about Jewel in the Crown we found this small independent travel company really great. all the staff we dealt with in the UK and in GOA very helpful and knowledgeable about GOA and they were right I did fall in love with the place and will definately book with them for next years trip to North GOA!!!! Flights were ok with Monarch all on time which was a worry after all the 'snow' troubles experienced in the UK, seats could do with a bit more legroom… Read Full Review

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★☆☆☆☆

“went to baywatch hotel in goa with this outfit. we...”

Written on: 30/11/2010

went to baywatch hotel in goa with this outfit. we were all inclusive. trouble was if we wanted a drink ,we had to fetch it our selves. we were treated like 2nd hand customers. 1st wk there we had to fight for a table ,place was over run with kids under no parental control.on our journey to airport, we were told no delays. it took us three & a half hours to get in lounge. and diverted to bahrain. reps were useless… Read Full Review

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★★☆☆☆

“We have just returned from goa booked through jewel in...”

Written on: 18/03/2010

We have just returned from goa booked through jewel in the crown 19 FEB-13 MARCH staying at the riverside regency hotel arpora,we have no complaints over the hotel the staff were great hotel basic but clean and food good, as for the rep WELL what a waste of space he was,whilst on a 3 day trip booked through the rep my husband became ill and was addmitted to hospital, the doctor telephoned the rep to inform him of the addmittion, did i see the rep at any time during his stay in hospital NO, no… Read Full Review

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★★★☆☆

“i went on holiday to turkey with jewel holidays from...”

Written on: 07/09/2009

i went on holiday to turkey with jewel holidays from 17/8/09 to 1/9/09 and stayed at the green anatolia hotel in ovacik, the hotel was nice exept when we arived we were put in a crappy appartment across the road, they said they had overbooked,, also we had no air con for ten days. we also went on the dalyan farwell, not good only 45 mins at mudbaths,and only 1 and a half hours at turtle beach and the food you wouldnt feed pigs with, also the hotel was discusting… Read Full Review

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