Jet Blue Reviews

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4.2 stars
Average rating for this product is: 4.2 out of 5

From 1 rating and 12 reviews

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Average Ratings for Jet Blue

  • Flight on time?4.1 stars
  • Customer service4.4 stars
  • Comfort on flight4.7 stars
  • Quality of food3.8 stars
  • Value for Money4.4 stars
  • Reviewer Ratings4.3 stars
  • Overall Rating4.2 stars

12 Reviews For Jet Blue

  • jf841 15th Mar 2009

    Reviewer rating: 5 stars


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    Jet Blue is a 1st choice airline anytime they are an option! Very comfortable friendly service...more legroom in economy than I have ever experienced, great terminal at JFK airport, free wireless in JFK, Long Beach, and Oakland... and of course the TVs make the flight go by quicker than ever! Badpoints are no meals, but unlimited free snacks are good... they don't fly everywhere i want to go...

  • beepxbeep 15th Jul 2008

    Reviewer rating: 5 stars


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    In general Jet Blue has everything a successful airline that people always come back to. Except for their limited city stops I think they are almost perfect.

  • Guest 15th Jul 2008

    Reviewer rating: 4.5 stars


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    I have flown JetBlue twice. Once from Pittsburgh to NY and once from Pittsburgh to Boston.All flights were on time. There is a lot of leg room. A choice of like 7 free snacks, and they are also unlimited. Every person gets there own TV with about 50 stations, the TV is free. And on top of All that, the fares are less than almost every other airline.Bottom line: If you're going somewhere and your home and destination airport both have JetBlue, fly it. Way better than Usair, Northwest, Delta, or s ...

  • CassLo 30th Jun 2008

    Reviewer rating: 5 stars


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    I'm a college student so I travel alot since I go to school out of state. Jetblue has been the only airline that I've stayed loyal to because they have amazing customer service. You can't beat their delicious snacks, the 30-channel TVs, and legroom! Check-in is always fast for me. My luggage has been missing a couple of times but it's really just because of my connecting flight; once I got to my destination, my bag isn't in the carousel but it's already in their possession because it got there b ...

  • epicfox 3rd Mar 2008

    Reviewer rating: 5 stars


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    I think all of the nightmare airlines- read: Northwest, Delta, American, Sun Country- should just sell their planes to JetBlue and let them take over!! JetBlue understands customer service, a lost art among the rest in the air travel arena. The planes are equipped with phenomenal comforts (seats, tv, legroom) and the flight attendants are respectful and funny. Before JetBlue came along, every flight I took on every other airline was horrendous. Disrespectful crew, uncomfortable and cramped seati ...

  • vuilgat 25th Jan 2008

    Reviewer rating: 4.5 stars


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    First time I flew Jet Blue my luggage didn't turn up on the carousel. I spoke to a JB rep who scuttled off to see what was going on. Five minutes later he came back to tell me that they found the bags. Twenty minutes later they showed up. OK. They messed up -- but not too bad after a comfortable cross country flight.
    But then, the attendant comes back with a $40 voucher for my inconvenience. I didn't even ask for it. He just took his own initiative. Amazing. Management allowing ground ...

  • altang 22nd Nov 2007

    Reviewer rating: 5 stars


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    I used to fly several different airlines back and forth between Seattle and NY to visit family. Now that I've found jetBlue, I can't imagine flying anyone else. My only real gripe with them is that the flyer points expire after a year. So before the last few years, when I've needed to fly back more often I've never gotten the coveted free flight, whereas many of my other airlines that I use for almost anything except this trans-america flight I continue to rack up miles for.

    The direct tv/ ...

  • bluntman 18th Aug 2007

    Reviewer rating: 5 stars


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    Amazing. I fly Jet Blue almost monthly and have never had bad customer service. The pilots let you know why there are delays when they happen (unlike my experience on Ted where they de-boarded the plane and didn't say why). The planes are really nice, seat comfort and legroom sold me the first time i flew them. The seatback live TV is nice. 3 hour flights don't feel like it, which is why I think the TV is my favorite part. The newer planes also have XM radio too. I've also discovered that all t ...

  • oohbk4lifeoo 24th Apr 2007

    Reviewer rating: 4.5 stars


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    Jet Blue is great. I love how low their rates are plus the service is really good. I'm not too sure about cross-country flights, mainly because I only fly from SF to LA using this airline, but from what I have experienced, it's a really nice and friendly airline. The planes have designated rows where you can have more or less leg room for those of you who are taller. The TV is free and usually running, and the snacks are good too.

  • jouflas 28th Mar 2007

    Reviewer rating: 4.5 stars


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    I have flown with Jet Blue many times, seldom with a delay, only once with poor customer service and always in far more comfort than on other airlines.

  • mmrjryanks Rank: Lance Corporal 12th Dec 2006

    Reviewer rating: 4 stars


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    Overall Jetblue has been the best airline i have flown and hope to fly again soon.

  • guitarken Rank: Lance Corporal 15th Oct 2006

    Reviewer rating: 0 stars


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    If you intend to be on-time, make your connections, or be offered helpful service, I recommend using a different airline. Jet Blue offered no assistance with connections. Once they had my fare, I did not exist.

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