London & Country Reviews - www.lcplc.co.uk

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Latest Reviews

★★★★★

“EXCELLENT AND PROFESSIONAL SERVICE ”

Written on: 04/08/2015 by CherylMcLean (1 review written)

I am really delighted with the service I have received . The staff were so efficient and friendly and provided expert advice. They definately made a stressful time a lot easier. The level of communication was excellent and so very prompt. Also little things like being sent a photo of who you are speaking with made all the difference . It's easy to see why they won all those awards last year. I wouldn't hesitate to recommend them to anyone to arrange their mortgage. Thank-you L@C !. … Read Full Review

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★★★★★

“Highly recommendable!”

Written on: 04/08/2015 by aprilr (1 review written)

We used London and Country after they were recommended to us by a friend. The service that they provided us with was great and I would recommend them to anyone who was looking for a mortgage. They gathered a lot of information from us so that they could understand our requirements in detail before searching the market and then returning to us within a day or so with a recommendation for a mortgage along with an explanation of why they were recommending that specific mortgage. The next best… Read Full Review

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★★★★★

“Brilliant service”

Written on: 03/08/2015 by TrishStM (1 review written)

Fantastic service once again - this is my fourth mortgage taken out through L&C. The text message updates are brilliant. The personalised web page is great as I know exactly what stage of the mortgage process I am at.. The staff are on the ball and lovely to deal with… Read Full Review

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★★★★★

“Excellent service - 1803487”

Written on: 03/08/2015

We received excellent service from L&C when we were looking to remortgage our house. They were incredibly thorough and responsive and answered all of our questions promptly. Would definitely recommend their services to others… Read Full Review

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★★★★★

“GREAT PROFESSIONALISUM ,GREAT STAFF”

Written on: 31/07/2015 by liyara (1 review written)

We used the L&C for the first time.the advisor and the case manager were excellent..very informative..very helpful..very responsive..my application went through really smoothly as all the steps well informed and updated by the case manager and the advisor.they were very prompt answer the phones and reply for emails.cannot complaint for any single thing with my process as my advisor and case manager did all the leg work for us. We started with great confident with L & C as initial consultation… Read Full Review

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★★★★★

“Excellent service, professional and helpful advice,...”

Written on: 30/07/2015 by ElaparkesElaparkes (1 review written)

I have had the very best service, Russell Baker commucated very well every step of the way. The adviser has been very good and helpful. My application went through withouany stress on my part because both were so professional. I would like to say a massive big thank you Rose Trail… Read Full Review

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★★★★★

“Lots of Help - Lots of Patience!”

Written on: 27/07/2015 by AniyaLindsey (1 review written)

We used L&C on a family member's recommendation and we weren't disappointed. They were most helpful and very informative letting us know exactly why they had recommended the products they had and giving us freedom to make a choice. All conversations were followed up in writing and communications in general were courteous. In addition, they stuck with us through a busy time including the birth of our third child and ensured that our application did not lapse. All in all, I would recommend L&C… Read Full Review

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★★★★★

“Great service! Highly recommend using L&C”

Written on: 24/07/2015 by KimPrice (1 review written)

I've used L&C on several occasions and am more than happy with their prompt, efficient service. They are always my first point of call! Trustworthy company… Read Full Review

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★★★★☆

“very good”

Written on: 24/07/2015 by LeiaParks (1 review written)

The people I dealt with were excellent: very helpful and responsive, and the speed of service was also great… Read Full Review

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★★★★☆

“Happy Customer”

Written on: 22/07/2015

Service was professional but helpful from start to finish, from initial conversation with adviser through to application and process through to offer. Would recommend service to friends for sure. … Read Full Review

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★★★★★

“Professional, Knowledable and Responsive”

Written on: 22/07/2015 by AlanNicolson (1 review written)

I would not hesitate to recommend London & Country for a BTL mortgage. The service provided by the Mortgage Adviser was very professional, responsive and showed a detailed knowledge of this market. The advice given was very helpful and enabled me to make the right choice and decisions. The Mortgage Adviser also showed an in-depth understanding of the various Lenders BTL products and handled any challenges encountered during the application process very efficiently… Read Full Review

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★★★★★

“Very happy with London & Country”

Written on: 21/07/2015 by JonnyHerts (1 review written)

I used London & Country to get my first mortgage. As I had never done it before it was a daunting thought and I had heard lots of horror stories about other brokers. London and Country were fantastic, both the advisor and the individual managing documents were great and weren't ever pushy or obtuse. My application went through seamlessly and I couldn't be happier with the service I received, and best of all there was no broker fee to pay!… Read Full Review

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★☆☆☆☆

“Appalling service ”

Written on: 20/07/2015 by Escorpiona79 (1 review written)

Terrible waste of time. Slow and poor service. Staff had to be chased, didn't read emails properly and requested information which wasn't required with any other brokers.I felt like I was dealing with children not professionals. Even after requesting to deal with a manager, she was little better and keen to refer me back to the useless member of staff. L&C completely wasted my time which resulted in extra costs to me!… Read Full Review

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★★★★★

“Fast, professional and reliable service! ”

Written on: 16/07/2015 by Jairq153 (1 review written)

First I talked to advisor and he asked several relevant to my situation questions . Same day I received a call with several options available . We discussed which one was more suitable for me. Advisor answered all my question professionally and clearly. I must admit, I was pleasantly surprised that he found better deal than my bank has offered and better than Our local advisor to! After sending all required documents, my mortgage has been approved in principle first and I received an offer… Read Full Review

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★★★★★

“Can't recommend highly enough”

Written on: 14/07/2015 by holmes_kate14 (1 review written)

A friend recommended I go to L&C for my mortgage and I'm so glad I did. It takes so much of the stress out of applying for a mortgage. The online system is very user-friendly and allows you to stay on top of the documents you need to submit. Any questions I had for both my mortgage advisor and case manager were always answered quickly and clearly… Read Full Review

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★★★★★

“Fantastic service”

Written on: 13/07/2015 by osSchneider408 (1 review written)

L&C are a fantastic mortgage broker. Great service from sales, through to account handling. They are my preferred choice for any buy-to-let mortgage… Read Full Review

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★★★★★

“Fast and efficient !!”

Written on: 09/07/2015 by Beaubear (1 review written)

Really easy to talk to, the initial adviser I spoke to could not have been more helpful, replied to my emails with urgency and answered all my daft questions ! Our case was then passed on to a colleague to proceed, and she too was very helpful, fast and efficient. Queries answered almost immediately, nothing too much trouble, valuation of our house was free, and advice was free, can not fault the service we received (M1933501)… Read Full Review

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★★★★★

“Excellent Work Done”

Written on: 09/07/2015 by Fitchof401 (1 review written)

Been a first time buyer and not knowing much about the process and all stress out about the mortgage process. Not knowing how to even start the application or which lender to apply,I found out about L&C on google and based on testimonies,I decided to give it a go. It is free so nothing to loose. The initial process was quick and I got to know that my application will be accepted within a day. I was given a professional advise through out the entire process. You get a direct individual case… Read Full Review

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★★★★★

“dedicated and efficient”

Written on: 09/07/2015 by Isis114 (1 review written)

The advisor was focused, obtaining exactly the product we wanted. He communicated well and was extremely knowledgable… Read Full Review

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★★★★★

“I couldn't be more pleased”

Written on: 09/07/2015 by Whitaker309 (1 review written)

As a self-employed person, I wasn't sure what I could and couldn't get in terms of a mortgage. London & Country made it easy and took the worry out of the process. Whenever I had a question, I could simply call or email the agent appointed to me, and I'd get a reply the same day, usually in a matter of minutes. All in all, I can't think of anything I didn't like about the process. And the fact that I didn't have to pay for anything is amazing… Read Full Review

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