London & Country Reviews - www.landc.co.uk

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Latest Reviews

★☆☆☆☆

“Glad I didn't pay them any money”

Written on: 22/05/2017

Wasted over 2 months trying to get a mortgage on a property with this company. Terrible customer service...they never ring back when they say they will or give you updates on how your case is progressing. They boast about their online tracking service but this tells you nothing other than your application has been submitted. Had 3 mortgages declined with these brokers which decimated my credit score that I had worked hard to build up - even though I had provided a copy of my credit report!… Read Full Review

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★☆☆☆☆

“You get what you pay for NOTHING!”

Written on: 07/04/2017 by GianaCole217 (1 review written)

It all sounds so good doesn't it, free independent mortgage advise. So I thought I would give it a try and made a huge mistake. Clearly they are too busy and when you eventually get to speak to someone just want to sell you add on's like conveyancing services. Save yourself time and hassle and go a pay for a decent broker that has your interests in mind. I would never recommended a fee free mortgage broker… Read Full Review

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★★☆☆☆

“You get what you pay for with mortgage advice”

Written on: 01/03/2017 by semintimus (3 reviews written)

Nothing in life is for free and that's definitely the case for mortgage advice. Firstly London and Country say they have got you a decision in principle when it's just a basic affordability check without credit profiling and scoring. You know they've tricked you when they don't give you a lender specific dip which to properly be one has to be from a lender likely to be used down the line. Do they advise you and provide sales progression down the line - no and who do you get to certify… Read Full Review

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★☆☆☆☆

“Absolutely useless!! ”

Written on: 01/02/2017

I wanted to buy a flat with my boyfriend and decided to contact L&C for mortgage advice. We both work full time and earn enough to afford to buy the flat and pay the mortgage and we also have a deposit. The only problem was that my boyfriend's Credit Score was Very Poor as there was a Default on it. We was told that we have to fix this Default which we did and then come back to them. I contacted L&C straight away after the Default was fixed, but I still haven't received any reply. It has been… Read Full Review

Pinx2007's Comment

Written on: 06/05/2017

My case sounds identical to yours. Would you mind be asking who you went through to get your mortgage? We are struggling, all over an £83 default :(

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★☆☆☆☆

“Excellent in the past, now awful....”

Written on: 26/01/2017 by CYYau (1 review written)

Ive used L&C in the past for a remortgage and the process went really smoothly and I was really pleased with the service. This week I called twice and they hung up on me, the third time I managed to speak to someone, they then put me on hold on then hung up on me. The fourth time I called I spoke to someone who took some of my details and said they would call back the next day as they were about to close and no one called back. I called again the next day and managed to get through to a… Read Full Review

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★☆☆☆☆

“Save yourself the headache and don't touch L&C”

Written on: 29/10/2016

Words can't describe how awful L&C are - they've ruined the experience of the purchase of my first place. The only thing that would make the hell I've gone through a little worth it is if my experience saved someone else from using them. They quoted the wrong price and gave the solicitors the wrong information so that two months into the process, I had a increase of over 40% in legal fees. The guy who was responsible? Didn't even express an apology. What makes it worse is that I knew he was… Read Full Review

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★☆☆☆☆

“Did not deliver”

Written on: 01/10/2016

Submitted application online and over the telephone. Was told credit check need to be done. Didn't hear anything for 4 days then got a call saying I couldn't have the mortgage the had recommended. Suggested I completed another application and try for a different mortgage, Said no thank you. Especially since all my information was given. A waste of my hime!… Read Full Review

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★☆☆☆☆

“Misleading! ”

Written on: 28/06/2016 by KellenBain76 (1 review written)

We found a house we liked a few months ago and the estate agent recommended we get qualified by L&C their affiliated broker so we could put an offer in etc. They took full details of all our income/debt etc, told me over the phone they would have no problem securing us the amount we needed and sent us a formal document saying application in principle. The service was fantastic at this point, quick response and could not do enough for us! We had the offer accepted on the house and as L&C had… Read Full Review

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★☆☆☆☆

“Avoid!! Avoid!! Avoid!!!”

Written on: 08/06/2016 by h20nnnn (1 review written)

Contacted them to do my help to buy mortgage on a new build property, (purchasing with my son)made them aware I need to exchange with 28 days and they reassured me this will be no problem. From application to mortgage offer took 10 weeks!!!! What happened your asking? Well the initial application went well and they did the credit checks came back fine and then the full application was submitted. That went well too. However it went down hill from there. The case handler was very pleasant and… Read Full Review

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★★★★★

“Very Good”

Written on: 25/02/2016 by danman111 (1 review written)

I intially rang them flustered about a urgent mortgage requirement and was told it was not possible, frustrated I hung up then rung back later to be offered one of the few lenders on the market offering what I needed, they saved my bacon… Read Full Review

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★★★★★

“Excellent, invaluable service”

Written on: 28/01/2016 by OasisM2059905 (1 review written)

The service I received was super excellent, the staff were honest from the beginning, they kept me well informed. I am a naturally anxious human being and they were able to reassure me and respond to my queries and requests in timely manner. They also seemed to have a good relationship with the lender as they were able to push things through and send queries which were responded to promptly navigating blockers/ barriers to progress. It took roughly 2weeks business days to get the mortgage… Read Full Review

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★★★★★

“Initial Mortgage Discussion”

Written on: 28/01/2016 by j.will002 (1 review written)

Just had my first discussion with lindon & country regarding a first time mortgage on new a new build property. The call was answered promptly, had a friendly discussion with an advisor who quickly put me through to a new builds specialist. Continued the conversation from where I left off and my phone cut off. Within 10 seconds they called me back to continue. Gave good, sound advice regarding my situation (first time buyer - single mortgage) and helped answer my questions regarding how to… Read Full Review

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★☆☆☆☆

“Rude Avoid”

Written on: 07/01/2016 by Firsttimebuyer1 (1 review written)

I would give zero stars if the options was there. Having spoken with a member of the new build help to buy team after 3 minutes of discussion I was given an ultimatum, the chap said 'either do things properly or find a different company' This was a complete shock; As a first time buyer not familiar with the processes I was simply trying to find out more information. Clearly this chap does have time to explain and wants to assume I knew what should be done. If I knew I wouldn't be using a… Read Full Review

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★★★★★

“Re-mortgaging”

Written on: 30/11/2015 by 40Lucas (1 review written)

Have used this company to look at options for mortgages according to our needs several times when the current deals expire.They have always risen to the challenge: most recently wanted low % repayment mortgage with option to pay lump sums without penalty - came up with the package to suit and so far all has gone well. We would use them again as they review the market and when we did our own online research we couldn't better their suggestions. Thank you… Read Full Review

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★☆☆☆☆

“Mortgage - First Time Buyers - L&C and Grindeys”

Written on: 27/11/2015 by Fitzsimmons252 (1 review written)

Mortgage brokers - London and Country, recommended Grindeys LLP I appreciate that buying a house is stressful, but oh dear God... these would test the patience of a saint! Avoid these two like the plague. It is very hard to get a hold of L&C and the solicitors are almost impossible. You just go around in circles chasing you tail. Its frustrating. They are very slow and really bad for first time buyers. You will also end up paying more than what they quote with all the hidden charges. You… Read Full Review

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★★★★★

“Superb effort from the whole team”

Written on: 08/11/2015 by KadenceMurdock (1 review written)

From initial enquiry to follow up work and liaison with solicitor, the whole experience was impressive, professional, quick and reassuring. E mails were responded to quickly, phone calls always left me feeling that I had made a wide choice and there was never any pressure to continue. Finally,the cost of using London and Country were transparent as proved to be extremely good value. Thank you… Read Full Review

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★★★★★

“Professional and honest.”

Written on: 28/10/2015

This company is great. The care , attention and time they gave me was second to none. I ended up finding a deal elsewhere (some lenders only deal direct with customers, not with brokers, and I managed to find a deal breaker there). I must have spent 7 hours on the phone over the past few months as our requirements kept changing, and he obviously spent more time working on my enquiries after he'd put the phone down. His professionalism, attitude, and courtesy shown after I told him I'd found a… Read Full Review

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★★★★★

“Honest, reliable service”

Written on: 17/10/2015 by Elijahf98 (1 review written)

We have used the services of London & Country for 2 mortgages and numerous buildings and contents insurances. We are always delighted with the level of service. The staff are efficient, knowledgable and we believe we are offered impartial expert advice at all times. They are always our first port of call to find the best financial products to suit our needs… Read Full Review

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★★★★★

“Excellent Service Thank you! M1982145”

Written on: 09/10/2015 by Jasoncharles (1 review written)

I found it a Really good service and very easy to access information. The mortgage product provided by London and Country was the best option for me. Many Thanks to my advisor and case worker M1982145… Read Full Review

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★★★★★

“The best after sales support service”

Written on: 05/10/2015 by abdulsheikh (1 review written)

My case manager exceeded my expectations with support level provided. the person I dealt with cleared up issues to the extent doing some work the Conveyancer should have been doing. She is a true asset to this organisation. Thank you so much to her, I couldn't have done this without you… Read Full Review

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