London & Country Reviews - www.lcplc.co.uk

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Latest Reviews

★★★★★

“Very efficient and approachable ”

Written on: 17/04/2015 by Vijays (1 review written)

This is the second time I am dealing with them , They are very efficient… Read Full Review

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★★★★★

“Fantastic service, highly recommended.”

Written on: 17/04/2015 by Camdena310 (1 review written)

I was very pleased with the service I received from London and Country. The staff were very helpful and quick at answering queries (however tedious the questions were). Even when my first application became complex, they worked through it and speedily arranged another application. If I were to arrange another mortgage, I would go straight back to L&C. They are safe hands. I would not hesitate to recommend them to friends, and have already passed on their details to a friend who is also buying… Read Full Review

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★★★★★

“Very Happy”

Written on: 17/04/2015 by Danielsmz4 (1 review written)

Staff were polite, helpful, knowledgeable and kept me informed throughout the whole process. I am pleased with the mortgage we were recommended and it was approved in a week and a half. Such a contrast to our bank, who weren't helpful at all and left us wondering whether we'd ever be able to move house. Thank you London & Country!… Read Full Review

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★☆☆☆☆

“Pay peanuts and you'll get a monkey”

Written on: 16/04/2015 by FinnSharpe326 (1 review written)

My advisor was Mark Edgehill. Mark was unprofessional and unhelpful. He was vague when asked specific questions and did not show much initiative or proactivity in resolving queries. I found Mark rude and unhelpful. Mark did not try build a rapport. Mark did not acknowledge my requests to avoid calling at inconvenient times despite me reminding him of this on various occasions… Read Full Review

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★★★★★

“Helpful and expert”

Written on: 15/04/2015 by cturn (1 review written)

Knowledgeable advisors that know the market and the process of buying a home and are patient. Happy with the product they've recommended also… Read Full Review

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★★★★★

“Excellent Service! Professional & Courteous ”

Written on: 10/04/2015 by London135 (1 review written)

What seemed a daunting task was executed with professionalism in a courteous manner and I was kept apprised of all developments. Been a loyal customer of L & C for many years and would continue to use their services and have recommended them to many friends and family members. Thank you for your help and am counting on your support… Read Full Review

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★★★★★

“Very good service with very polite and very efficient ...”

Written on: 10/04/2015 by 185Maynard (1 review written)

Very good service with very polite and very efficient and very unbiased advice for mortgage. I would recommend my friends and family… Read Full Review

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★★★★☆

“Thanks!”

Written on: 09/04/2015 by Kram29 (1 review written)

Thanks to the advisers for helping me get my mortgage (M1800467). Special thanks to Graeme who was available late in the evening which was convenient for me as I also worked late… Read Full Review

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★★★★★

“Efficiently, friendly and honest”

Written on: 08/04/2015 by samcoggins1 (1 review written)

From the mortgage quote to the Our mortgage being accepted I was kept well informed and everyone was so friendly and courteous. I felt that everyone was honest and prepared me for a slight delay due to the property I was buying having solar panels.I would definitely recommend London & Country to my friends and family - Thanks for everything. My reference was M1840814… Read Full Review

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★★★☆☆

“Service has deteriorated from what it was previously”

Written on: 06/04/2015 by Hoodae315 (1 review written)

M1830740 This is the fourth time we have used London & Country but we may not use them again in future. Although they are undoubtedly good value for money taking their commission from the lender only, we found it very difficult to get hold of our case manager and mortgage advisor. No call backs were received when messages were left and communication was through email only throughout most of the transaction. Found this to be very impersonal and frustrating as sometimes being able to talk to… Read Full Review

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★★★★☆

“great attentive service”

Written on: 04/04/2015 by Agustin476 (1 review written)

what I liked: Prompt and attentive service Didn't feel like I was under pressure… Read Full Review

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★★★★☆

“Very good, the person I dealt with has been very...”

Written on: 02/04/2015 by Kaylynz222 (1 review written)

Have been thorough and helpful, I will recommend them… Read Full Review

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★★★★★

“Very knowledgable & trustworthy”

Written on: 02/04/2015 by Scott477 (1 review written)

Great consultant, very knowledgable. Have used L&C before, and definitely will again… Read Full Review

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★★★★★

“Already recommended to a friend who has also now used L&C!”

Written on: 01/04/2015 by NickManchester (1 review written)

The one thing which struck me about L&C was that they search the WHOLE market, and not just the ones on comparison websites - i found this out on Martin Lewis' website. The other massive positive was that having a 'go to' person was invaluable as they'd have instant knowledge of your case and you are able to contact them directly either by email or telephone without the need for a callback system. The advice (completely free by the way!!) i received was perfect and it wasn't just around the… Read Full Review

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★★★☆☆

“The mortgage broker was quick to find a offer and one...”

Written on: 01/04/2015 by Meghanu53 (1 review written)

The mortgage broker was quick to find a offer and one that was attractively priced. However, the lender that was chosen has been very slow to process the application. It is looking like it will take 12 weeks to complete a very simple remortgage application. More advice should have been provided on the speed in which the lender would complete the application… Read Full Review

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★★★☆☆

“We went throughy a broker as we were told that it...”

Written on: 01/04/2015 by GinaCooley224 (1 review written)

We went throughy a broker as we were told that it would be quicker. Initial contact was friendly but once payment was made was passed on to other staff. Not consistent with documents required. Asking for documents twice. Not keeping us informed Not chasing up the building society regarding our offer. I would not use this service again… Read Full Review

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★★★★★

“First time buyer in Birmingham”

Written on: 31/03/2015 by TGascoigne (1 review written)

Was looking for a mortgage to buy my first home. As a tenet who had only moved into the city in recent months completing all the checks that the lender required was an issue. Through this my advisor provided speedy and efficient responses to my enquires. Really helped make the challenging task of buying less painful. There remains room for improvement especially when it comes to managers being on hand by phone. However I always got a response from someone in the know. I look forward to using… Read Full Review

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★★★★★

“fab service thanks”

Written on: 31/03/2015 by hhDouglas333 (1 review written)

I thought the service was great, very helpful staff, especially the mortgage advisor. The whole process went very smoothly with paperwork flowing very well. The only problem has been our old mortgage provider!! Good riddance to them!!… Read Full Review

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★★★★★

“Amazing service”

Written on: 31/03/2015 by Breanna123 (1 review written)

I would highly recomend London & Country, these guys provide a brilliant service, they are friendly, thorough, listen to your needs, extremely knowledgable,and get things done quickly… Read Full Review

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★★★★★

“1837729”

Written on: 30/03/2015 by Hubyp (1 review written)

Very well informed on what was happening with my mortgage. Staff were so friendly, easy to talk too and covers everything I need to know. Sourced the best option for me. After trying to get a mortgage for two years your company was the only ones to succeed. I certainly would recommend the two staff that looked after my case, I am truly grateful to both of them and would be appreciated if my thanks wer passed on. There wasn't anything I didn't like, the service from start to finish was… Read Full Review

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