London & Country Reviews - www.lcplc.co.uk

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Latest Reviews

★★★★★

“Great service as usual”

Written on: 29/08/2014 by PaulineBatchelor (1 review written)

Great service from L+C - this review site is rubbish… Read Full Review

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★★★★★

“M1731120”

Written on: 29/08/2014

Excellent service. Available outside of normal working hours. Swift and helpful response to emails… Read Full Review

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★★★★★

“Advice and Case Management”

Written on: 28/08/2014 by nickcp (1 review written)

Our Advisor and Case Manager contacts at L&C have been very helpful as we have encountered problems with our property purchase. Throughout the process, both contacts have been quick to return our calls, deal with issues, provide sound advice and ultimately help myself and my wife secure a property to a very tight deadline. I particularly liked the commitment shown to helping us negotiate a tricky period as we lost out on our first property… Read Full Review

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★★★★☆

“Professional, friendly and impartial. ”

Written on: 28/08/2014 by Anoncust (1 review written)

The service provided by London and Country was A1. The staff we dealt with were professional and friendly. Adequate Information of available mortgages tailored to our needs was provided to us by L&C enabling us to make an informed decision. We were kept updated every step of the way. Any questions we had were answered in a timeously manner. L&C made the whole process simple making us satisfied customers. … Read Full Review

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★★★★★

“Very efficient ”

Written on: 28/08/2014 by CantuItalian173 (1 review written)

Excellent service would use again and have done. Very helpful… Read Full Review

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★☆☆☆☆

“Time Wasting and Bad Advice”

Written on: 27/08/2014 by JohnWebb316 (1 review written)

I used London & Country to try and find a mortgage product for myself and my partner. We were in quite a hurry as our first child was on the way, and ideally wanted to be moved within the shortest space of time possible. This was not possible with L&C. we were first set up with a dubious lender we hadn’t heard of before and this did not go through. We had to chase to find out what the outcome was, which wasted time. We then were advised to apply to Halifax for a mortgage however we needed… Read Full Review

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★★★★★

“Hassle free & best value”

Written on: 27/08/2014 by Shawky132 (1 review written)

Having been using L&C for the last 10 years or so and always felt we got the best mortgage available. Always been easy and hassle free to re-mortgage when using L&C M1715776… Read Full Review

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★★★★★

“Professional, Knowedgeable and Friendly Staff”

Written on: 27/08/2014 by LauraBlythe (1 review written)

Our Mortgage Advisor was really knowledgeable and professional. He was available at all times for us to speak to and no question was too silly for us to ask. We were first time buyers so very unsure of the whole process. He made us feel completely at ease and we are really grateful for all the hard work he did. All emails and phone calls were answered promptly and we felt as though our case was being checked every day to make sure that everything was going as it should be. This reduced a… Read Full Review

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★★★★★

“Smooth, fast service”

Written on: 26/08/2014

Ref M1705383 The whole process was extremely easy and I thought everything happened very quickly. My advisor was a pleasure to deal with. Wouldn't hesitate to use L&C again in the future or recommend them to others… Read Full Review

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★★★★★

“Mortgage advice and renewal”

Written on: 26/08/2014

M1725571 There is not much to say; L+C contacted me in good time before my mortgage was up for renewal, gave straightforward and clear advice, and it was all sorted without any hassle. Would recommend them to anyone… Read Full Review

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★★★★★

“Expert, efficient and helpful”

Written on: 26/08/2014 by Emmett76 (1 review written)

M1723604 The two staff members who helped us get our mortgage could not have been better. They were expert and efficient and provided us with all the help we could have asked for in a professional manner. We would certainly recommend to a friend - in fact I have. I have no negative comments about this service - excellent… Read Full Review

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★★★★★

“Excellent Service”

Written on: 23/08/2014

M1738006 We received excellent service from the minute we picked up the phone to make an enquiry. Both the team members involved in our case kept us well informed, were easy to contact and got back to us with information really quickly. We couldn't have asked for an easier process and it made the whole mortgage application seem a lot less stressful. Thank you!… Read Full Review

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★★★★★

“Excellent mortgage service”

Written on: 23/08/2014

The whole service from start to finish was brilliant. Our mortgage adviser was very knowledgeable and fast and efficient. Once our application had been submitted and we were passed over to the case management department, the great service continued. Our case manager helped us to sort out a problem that cropped up as a result of some of the searches done by our solicitor and in fact, London & Country were more on the ball and much more use than our legal advisers. We will definitely use L&C… Read Full Review

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★★★★★

“professional, efficient and good advice”

Written on: 21/08/2014 by Britney281 (1 review written)

L&C offered us a very professional and effective service inrour search for the best mortgage product for us. Aaron Lyall was excellent in guiding us through the process of finding a product that was both a good deal and met our needs. He then successfully guided us through from application to offer with efficiency and no delays. Both were friendly, reassuring at each step and professional. We recommend… Read Full Review

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★★★★★

“I've used L&C for 3 mortgages now and can't fault them”

Written on: 21/08/2014 by Javion1956 (1 review written)

L&C are a bunch of personable, friendly and professional people, who don't try and 'sell'. They always listen and come up with useful suggestions based on one's specific requirements. On one occasion they even suggested I contact my own bank instead of using them - it's that kind of honest approach that makes me use and recommend them. I certainly wouldn't use anyone else… Read Full Review

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★★★★★

“Mortgage - case M1731741”

Written on: 21/08/2014 by MUMTAZ2014 (1 review written)

Overall a very good experience. My adviser and main point of contact was very helpful and friendly and always did his best to be available whenever I needed him.I was then passed on to a case Manager who was equally very helpful in dealing with the relevant documentation. There are no charges to worry about which I loved. L&C recoup all of their costs from the mortgage lender. As someone who has not had the experience of dealing with an online broker i was very pleased with the level of… Read Full Review

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★★★★★

“Excellent professional service”

Written on: 20/08/2014 by Su-ann (1 review written)

Our advisor made me feel confident in my application all the way. Our case handler and she also was excellent. They listened to the requirements I had, and as I used to be a mortgage adviser they took on board what I wanted, and never talked down to me., or spent time explaining things I already knew, they LISTENED all the way… Read Full Review

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★★★★★

“Good customer service”

Written on: 20/08/2014 by jenjen33 (1 review written)

The original advisor was very helpful, gave good advise, found a mortgage product I was happy with and always returned my calls quickly. He was available outside of normal office hours which also helped to speed things up. After it went through I was still able to ring him to get things sorted out as the valuation on the property changed. Everything happened very swiftly. I like that I could log in on line to see what I needed to do and where things were up to… Read Full Review

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★★★★★

“Great Job L&C done for me ”

Written on: 20/08/2014 by Cameron459 (1 review written)

Very simple / easy / professional work L&C offered me for my case. I would definitly recommend to my friend… Read Full Review

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★★★☆☆

“Started well but ended abruptly before it was completed. ”

Written on: 19/08/2014 by remortgagelady (1 review written)

The service I received initially was good - the over the phone immediate information gathering and mortgage recommendation was fast and efficient. I was then transferred over to another person to progress the mortgage and things slowed down. I had to chase to see where things were and never seemed to be able to get through on the phone - although messages were returned the same or next day by email. Finally once the offer was given I was just emailed to say 'get in touch with the solicitor' -… Read Full Review

Remortgagelady's Response to remortgagelady's Review

Written on: 19/08/2014

Reference is M1725174

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