London & Country Reviews - www.lcplc.co.uk

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Latest Reviews

★★★★★

“I discovered a gem”

Written on: 31/05/2015

L&C mortgage service restored my faith in professionalism after HSBC nearly shattered it. My advisor Mr Declan O'Callaghan was exceptional. He made the whole process painless. Communicated promptly and succinctly. Even when I got given another advisor temporarily, the standard of service was maintained. I would recommend this company all day long… Read Full Review

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★★☆☆☆

“An over lengthy process with poor communication”

Written on: 30/05/2015

We submitted our application on 14th April and finally received our mortgage offer on Weds 20th May which means the entire process took five weeks. I feel that this was an extraordinarily long timescale. What exacerbated this was the apparent lack of communication from the person I dealt with during this period. As time went on my wife and I became increasingly concerned about why the application was apparently taking so long to process. In the fourth and fifth week, it felt like I was alone… Read Full Review

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★★★★★

“Great service”

Written on: 30/05/2015 by Kinglc54 (1 review written)

From first contact to getting the mortgage agreed the Owen and Gemma were amazing, they give me all the information I needed and responded to any emails I sent within 24hours. I would definitely use them again and recommend them to friends. Thanks for helping me buy my first home!… Read Full Review

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★★★★★

“Review of London & Country ”

Written on: 29/05/2015 by Rosbecf (1 review written)

Both  the people I dealt with were fantastic; always prompt in responding to my queries, very knowledgeable and professional in their approach. one guy in particular was very patient with me (I was new to this experience and had very little knowledge) and provided me with the regular updates and reassurance that I really needed. I am really happy with the mortgage they recommended for my partner and I and felt they had our best interest at heart. I will without hesitation recommend London and… Read Full Review

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★★★★★

“Absolutely the best support- exceeded all my expectations”

Written on: 27/05/2015 by loop (1 review written)

I received a recommendation from my friends to work with London & Country. I have been so impressed by the amazing support and help I have received from the team. They are professional, knowledgeable, hardworking, helpful and patient. I really couldn't ask for more. No fee was payable to them. Best at what they do frankly! They went the extra mile to keep in close communication with me despite my busy diary at work. Even accomodating me beyond their normal hours. The process went as quickly… Read Full Review

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★★★★★

“the people I dealt with have dealt with a very complex...”

Written on: 26/05/2015 by KatieBruce345 (1 review written)

the people I dealt with have dealt with a very complex case with professionalism and diligence. Very impressed… Read Full Review

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★★★★★

“Professional, friendly and knowledgable staff. ”

Written on: 26/05/2015 by 219Devine (1 review written)

Ref: M1855979. Aaron Lyall and Chesney Miles were great. I've dealt with them before and strongly recommend them and L&C to anyone looking for a great broker who are friendly professionally and extremely knowledgeable. Aaron went to great lengths to try to secure my a mortgage, he exhausted ALL options and with the help of Chesney we managed to get there in the end. It's a great experience as always and can not thank them enough for their help and advice. Thank you again… Read Full Review

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★★★★★

“Excellent, professional service”

Written on: 23/05/2015

The initial adviser talked through my requirements carefully, gave me options and helped identify the best deal for my needs. They were friendly and knowledgeable and very quick to respond. The person who then progressed my application was also friendly and efficient and I got my mortgage offer through very quickly. They kept me informed at all stages of the process. All round a great service and one I would happily recommend to others… Read Full Review

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★★★★★

“Fantastic and speedy service”

Written on: 22/05/2015 by AmyaCopeland411 (1 review written)

Great service from start to finish, very informative and a quick turnarounds… Read Full Review

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★★★★★

“Helpful, quick and professional ”

Written on: 22/05/2015 by Katie-elizabeth (1 review written)

I was very impressed with the service. It was hassle free and they were very efficient. They dealt with everything quickly and explained things clearly. … Read Full Review

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★★★★★

“excellent mortgage services offered and arrived at...”

Written on: 22/05/2015 by DemetriusPadilla (1 review written)

We are very pleased with all the plus changes to our buy-to-let mortgage, never knew we could get a such good deal at our ages. Big thanks to kind gentlemen who handled smooth transition which only took 3 weeks. Following completion we would save huge amount on repayments… Read Full Review

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★★★★★

“First Class Service”

Written on: 21/05/2015 by monksy11 (1 review written)

Outstanding, prompt and efficient service. We were never left chasing anything and our mortgage advisor was extremely sufficient in chasing the lender, returning our calls and getting the best rate for us, right through to the mortgage offer and advice along the way. We couldn't have asked for a better service and on behalf of myself and partner, we're extremely grateful for the service we received. We have already recommended one of our friends to use London and Country, and would highly… Read Full Review

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★★★★★

“Excellent service”

Written on: 21/05/2015 by JerichoJess (1 review written)

Really good service from L&C again. I've used them for the past 5 remortgages and they've been great every time. Really patient with me, helpful about some slightly complex circumstances and fast to come back with a great rate… Read Full Review

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★☆☆☆☆

“Very poor communication effort - glad I did not pay...”

Written on: 21/05/2015 by Mosesw388 (1 review written)

We went with L&C because it was advertised that we would be kept up-to-date about our mortgage via an online system. This online system was never used. When trying to call the adviser that we were assigned - I never got through and had to call the main office to leave a message and request for call-back, which sometimes did not happen. I had some issues with the bank requesting for additional informatioin regarding my address history, the adviser told me about this and requested certain… Read Full Review

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★★★★★

“very good service indeed”

Written on: 21/05/2015 by 460Nash (1 review written)

Attentive and enquiring service aimed at getting me the best deal for my circumstances and helpfully found a competitive follow on deal with my existing lender! Well done to the team… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/05/2015 by ryDougherty302 (1 review written)

What a stress free experience dealing with the staff at L&c, especially the mortgage advisor who is so knowledgeable and professional. Would not go anywhere else for a mortgage. Thank you for all your help and support… Read Full Review

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★★★★★

“Great service once again!”

Written on: 20/05/2015 by AdelynLevesque (1 review written)

L&C once again handled the mortgage with their usual personal and professional manner. The online case tracking is a new and useful addition from last time!… Read Full Review

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★★★★★

“Great”

Written on: 20/05/2015 by SummerJordan137 (1 review written)

Really happy with the quality of the advice I was given and the service. I have used L&C before and I will do again. They were efficient at every step and let me know how things were progressing regularly. I know from previous experience that I will be contacted near to the end of the fixed rate and offered advice choosing my next product- which was really helpful. I would not hesitate to recommend this company… Read Full Review

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★★★★★

“Excellent service, brilliant response time!!”

Written on: 19/05/2015 by 114McCarthy (1 review written)

I cannot commend London and Country enough! The service has been excellent from the very start. As a first time buyer, I had lots of questions that I wanted to ask, but I was never made to feel stupid of silly. My advisor was patient and friendly and found me a mortgage that was personal to our mortgage needs and wishes. The call back and email response time was almost immediate with my advisor and sales support. Thank you very much London and Country. :)… Read Full Review

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★★★★☆

“Generally a good, friendly service”

Written on: 17/05/2015 by MakenzieRichards141 (1 review written)

The whole process was fairly painless and quick and staff I interacted with were friendly and helpful. The biggest issue I had was the transferring of documents to case managers or their teams. Unfortunately there is not a system in place where multiple documents can be uploaded to a central point, which I'm sure would be much better for both parties… Read Full Review

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