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| Value for Money | 1/10  |
|---|---|
| Overall rating | 0.3/10 |
Full review by
redsky
on 9th Aug 2008
User Rating : 0
Respect :
0
Good Points: None.
Bad Points: Customer service, maintainance.
General comments: We rented a property from IMS, we found their overall customer service to be poor. We would never rent through them again and certainly would not advise anyone to rent or let through them either. The maintainance department never gets back to you when promised, we spent many an afternoon waiting for contractors who never arrived.
redsky's review and ratings | 60 words
Review by
Greqrium
on 26th Jul 2008
User Rating : 0
Respect :
0
We have had a few maintenance issues and IMS have failed to respond every time. We had to constantly ring their contractors ourselves in order to get work done. They are very unhelpful and advised us wrongly over a contract issue and amount of notice before leaving. They actually agreed a move out date, then over 2 weeks later told us we couldn't do that and would have to pay for the rest of the month after moving out (3 weeks when we wouldn't even be there), when we found out this they denied h ...
Greqrium's full review | 179 words
Review by
misshottyhotti
on 12th Oct 2006
User Rating : 1
Respect :
+1
I rented a property in Derby from IMS Lettings. I rented it because it was reasonably priced rent, and as my partner was renting accommodation in London also, we had to keep our budgets down.
Before I moved to the property I asked for the garden to be cleared as it was badly overgrown. On the move in day the garden still hadn't been done. I rang and asked for the garden to be sorted three times. Also, the washing machine leaked and the house smelled damp as a result. The washing machine event ...
misshottyhotti's full review | 374 words
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