pc world reviews | Watch This Item.

Average Ratings
Quality of service1.8/10 Based on 22 ratings
Layout of shop3.4/10 Based on 43 ratings
Value for Money2.5/10
Reviewer Rating1.9/10
Overall Rating2/10 Based on 66 ratings

View Last 6 Months Only

15% Recommended9 out of 60 Reviews
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60 Review Centre PC World Reviews

  • Full review by
    Guest.
    on 25th Jun 2009


    User Rating : 0
    Respect : 0

    Good Points: Large range of run-of-the-mill stuff.

    Bad Points: Overpriced and never leading edge. Last time I looked they still didn't have any i7 PCs in stock. Poor range of Mac spares.

    General comments: I only go to PC World when I'm disparate. I can always get a better deal on line. For example I recently wanted a new Belkin video cable. £20-30 in PC World, £3.75 +P&P from Amazon. No contest. Staff, if you can find one, are ill informed.
    Guest's review and ratings     | 77 words

  • Review by
    katbrenke1
    on 9th Jun 2009


    User Rating : 0
    Respect : 0

    PC World are completely incompetent. After a purchase that we paid for in store, sent us two bills with varying amounts, and when we queried, they said 'Oh, it's just our computer system, it always makes mistakes like that, just ignore it.' How reassuring for my accountant, and from a computer company.When we made the purchase, they also said we had to put a credit card number for an insurance payment 'just for the paperwork'. We weren't allowed to make the purchase without doing so, so after ...
    katbrenke1's full review     | 179 words

  • Review by
    wildfreshness
    on 4th Jun 2009


    User Rating : 0
    Respect : 0

    Used items are sold as "new". I cannot figure out why I did not check the reviews before I bought my camera from pc world online store. They are tragic, will never purchase again. I was brought a camera which was obviously used, and then returned this to their store in High street Kensington and specifically requested a "new, untouched" box / camera. My new box was supposed to have a safety strip on it. However, right after the money paperwork took place, the smarty man there took the camera I ...
    wildfreshness's full review     | 388 words

  • Review by
    Coral Rose
    on 6th May 2009


    User Rating : 0
    Respect : 0

    I visited PC World with the intention of buying a PS3, or at least see what deal they could offer me as Argos was offering a good deal and I did not know who to buy it from as the games pack offer was different from each store. like others have already said on the site already, the customer service was not very good. Staff were not very friendly and did not appear to be customer friendly. We were told that not all games were in stock, in store, for the offer we had reserved online so we asked i ...
    Coral Rose's full review     | 952 words

  • Review by
    Guest.
    on 17th Apr 2009


    User Rating : 0
    Respect : 0

    I purchased a Compaq laptop and PC Performance cover at PC World towards the end of December 2008. Just over three months after I purchased the laptop a clicking noise started to come from the rear left of the laptop when being opened this caused the case to start cracking along the seam at the rear of the laptop and when closed the two parts of the laptop no longer sat square on each other and the front left corner sat up when closed. Although the laptop still worked this quite clearly was not ...
    Guest's full review     | 627 words

  • Review by
    Guest.
    on 6th Apr 2009


    User Rating : 1
    Respect : 0

    I bought a laptop from PC world with specific instructions on what I needed it to do, the advisor reccomended one and assured me it would be great. Super, job done... or not as the case was. It didnt perform as assured so was returned to the store for a replacement which they did without quibble. The next one was fine except I got very severe shocks off the power supply area and again had to trapse back for a replacement that just didnt perform. This was 3 months ago and Im now stuck with a m ...
    Guest's full review     | 300 words

  • Review by
    zenbudhism Rank: Lance Corporal
    on 30th Mar 2009


    User Rating : 2
    Respect : +1

    Smaller PC World stores seem slightly better. Try to get an older assistant as they were taught manners by their parents. Buying a PC last year At Bolton :-( You will be ignored if you are a man and stand at the cheap pc section If you can get an assistant you will be hasselled to buy a top of the range PC if you take your wife (nieve couples beware) You will be asked if you want a warrenty for about the cost of the item you have just purchased You will be asked to buy stuff you dont need, ...
    zenbudhism's full review     | 585 words | 1 comment added.

  • Review by
    Jo C Rank: Lance Corporal
    on 17th Jan 2009


    User Rating : 0
    Respect : +1

    I attempted to use PCWorld's collect@store service today where you reserve products online and collect and pay for them in your local store. I wanted to buy a new television and had shopped around first looking for the one i wanted. I then found it on the PCWorld Website as well as some other websites. The product I wanted was about £15 more on the PCWorld website than other places but the fact that they let you reserve it and then pick it up from your local store the same day appealled t ...
    Jo C's full review     | 307 words

  • Review by
    plug123
    on 13th Nov 2008


    User Rating : 1
    Respect : 0

    Bought a toshiba laptop from pc world Blackpool. Only had it 4 months when the power socket connection dropped inside the computer. Took it back to the Blackpool branch. straite away accused me of breaking it (not true). The man I saw never even looked at it and said " I know that it will cost £229 to repair" even though it was still under guarentee. Took it home opened it up .and 10 miniuts later I had fixed it myself. Very por after service will never buy from them again.Have written ...
    plug123's full review     | 119 words

  • Review by
    aardvark10
    on 10th Nov 2008


    User Rating : 0
    Respect : 0

    I have a PC with a 5 year warranty from PC World. I feel as though this is a total waste of money. Their so-called health check seemed to do nothing that I requested, took 50 hours, and the PC appeared worse when I got it home than when I took it in. I feel their Leicester Fosse Park store is understaffed in terms of quantity and quality. I find their customer service department to be disappointing. I would never, ever go near any of their outlets again.
    aardvark10's full review     | 94 words

  • Review by
    ThePoodle
    on 29th Oct 2008


    User Rating : 2
    Respect : 0

    I went with my family to visit PC World in Peterborough a few weeks ago. I asked the nearest sales assistant about a laptop. She failed to get the question for a few minutes and in the end didn't know. She asked another employee. He didn't seem to know. They disappeared for a while. They came back with a printout from the PC World website describing the laptop. The print out itself did not answer the question and was incorrect on a couple of other points so I gave up. Meanwhile my step-son ha ...
    ThePoodle's full review     | 399 words

  • Review by
    Guest.
    on 26th Oct 2008


    User Rating : 9
    Respect : 0

    I recommend PC World Lakeside I brought a TV and Laptop and i am very happy with price product and service. Very friendly staff, great knowledge i was seen almost straight away i will always shop at PC World Lakeside.
    Guest's full review     | 61 words

  • Review by
    barber 2k3
    on 22nd Sep 2008


    User Rating : 0
    Respect : 0

    The chap i had dealings with acted just like the guy off the natwest advert! the one when the customer has a complaint and then the bad bank manger explains how the interest charges, are for the banks Christmas do's! well that's what this chap at pc world did to me, such bad customer service, i broke my tab button on my lap top figured pc world could fix it, yeah they can at a cost of £230.00, and telling me how i needed to buy a whole new key pad, i rang sony they sent me a new button for ...
    barber 2k3's full review     | 145 words

  • Review by
    term5worker Rank: Sergeant
    on 7th Sep 2008


    User Rating : 4
    Respect : 0

    Over the past few weeks I have bought a few items from PC world. I have purchased:Advent lap top for me an Acer One mini Laptop for my daughter, a 19 LCD panel for my son and a Printer.Fortunately I do a lot of research online before buying. I have spoken to variety of sales people at PC world, and in my experience they did not seem very helpful to me. Price wise if you do research you will find PC world can do some great prices. I would have scored them higher but I think some of the accessori ...
    term5worker's full review     | 252 words | 1 comment added.

  • Review by
    Guest.
    on 23rd Aug 2008


    User Rating : 2
    Respect : 0

    The Lakeside store was very poor with customer relation. A laptop was under warrently and I had their support package but a young lady started talking about charges, so I reminded her that it was under warranty and any repairs were free.
    Guest's full review     | 119 words

  • Review by
    Guest.
    on 22nd Aug 2008


    User Rating : 1
    Respect : 0

    I brought a computer from PC World a little over a year ago. Was in a box for 6 months due to family issues and when set up it was rarely used and when it broke 1 day out of its year guarantee, they refused to fix the computer without charge, as did the manufacturer Phillips. I was transferred from department to department and charged for each number I had to call and ended up paying £150 for the repair myself.
    Guest's full review     | 97 words | 1 comment added.

  • Review by
    Ollsbols Rank: Staff Sergeant
    on 29th Jul 2008


    User Rating : 0
    Respect : +1

    I would write a review on the PC I bought from PC World or the TFT I went to buy the other day from my local PC World but as yet, try as I might, I have been into PC World, with money, to purchase items and left with nothing. A couple of years ago, against my better judgement I went into PC World in Guildford to purchase a PC. They had special offers on and I identified the machine I was after. I went to a member of staff who was putting price labels on some boxes to ask for his help. He wou ...
    Ollsbols's full review     | 396 words | 2 comments added.

  • Review by
    lumodog
    on 21st Jul 2008


    User Rating : 2
    Respect : 0

    Went to PC World Ayr Branch, wanted to pop in to buy a printer for my small business and get straight back to work. First of all forget what is on display, this apparently does not mean you can simply buy it, oh no not at PC WORLD. For a company selling computers I think their system sucks. They kept me hanging about forever while they looked on their PC`s to see what they have in stock, after an age they gave up and looked in the store. They knew I was in a hurry but tried to take all my detail ...
    lumodog's full review     | 260 words

  • Review by
    firegolem Rank: Corporal
    on 3rd Jul 2008


    User Rating : 2
    Respect : 0

    I always seem to walk out empty handed even though I go in looking to buy. I think they need better selections and less cluttered shops.
    firegolem's full review     | 33 words

  • Review by
    Guest.
    on 5th Jun 2008


    User Rating : 9
    Respect : -1

    PC World has great service, low prices, and as long as you're patient with the staff (some don't always know things) then they're usually pretty good.
    Guest's full review     | 38 words


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