Alton Towers Reviews

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★★★★☆
3.6 / 5
73% of users recommend this
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  • Value For Money

Summary

Read reviews of Alton Towers, find the best rides and what you need to know before you go.
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Specification for Alton Towers

Location: Staffordshire.

Directions
Travelling North M1 - Junction 23a or M6 - Junction 15.
Travelling South M1 - Junction 28 or M6 - Junction 16
Rides Include
Rita Queen Of Speed
Nemesis
Oblivion
Corkscrew
Black Hole
Air
Ripsaw
Haunted House
Hex

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Latest Reviews

★★☆☆☆

“Queue,queue and queue!”

Written on: 13/08/2014

We went on August 12th laden with discount vouchers and still paid 98 pounds for admission We had to queue from the word go (just to get on the monorail to get us to the entrance) We did manage to get our grandson on some rides in Cbeebies land after 5 oclock when the wait times were not as long The rest of the party paid an extra 33 pounds to fast track the Smiler as it was a 90 minute wait The general feeling is to extract as much money from people as is physically possible Adding insult to… Read Full Review

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★★★☆☆

“Alton Towers is magic but could make improvements ”

Written on: 24/05/2014 by Ezra478 (1 review written)

I absolutely love going to Alton Towers Resort and go almost every year. I have been at almost every time of the year and it is amazing every time. However sometimes I feel service could be so much better. The park opens at 10 which I guess is decent for people coming form around 5-6 hours away as it gives them time to travel. Queues for tickets is mot that long unfortunately getting I to the park is very expensive you have to prepared to pay a lot. I recommend booking on line getting vouchers… Read Full Review

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★★★☆☆

“Queue jumpers ”

Written on: 19/04/2014

The rides at Alton are amongst some of the best but unfortunately queuing for them is a bit of a nightmare. Stood in the line for 13 today and people kept coming up and trying to go past when we got to the 5th and 6th person wanting to jump past us I asked them not to but they were extremely rude and pushed past myself and my children anyway to join a group of approx 6 others ahead of us. We then had to put up with this rather large group making comments about us and being very intimidating… Read Full Review

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★★★☆☆

“Where the magic never ends!”

Written on: 23/02/2014 by Lee2008 (27 reviews written)

'Alton towers - Where the magic never ends' or so says the commercial. Imagine my disappoint when it closed at 7:30… Read Full Review

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★★★★★

“great park for good rides ”

Written on: 06/12/2013

Hi whent a few times to the park had a great time few months ago when we had that hot heatwave on my birthday in june whent to the park with famlie and friends one problem we had was we whent up in the cable lifts we was very high up sun beating down on us the cabled lifts broke down we had few people were panicking we had finshed ower drinks off early we was stuck for two half hours the staff was brillent getting us down from the lifts givin us bottle icy cold drinks of water they had… Read Full Review

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★★★★☆

“Sometimes they do, sometimes they don't”

Written on: 22/10/2013 by AngelaReview (4 reviews written)

I have a Merlin annual pass and I've found that every time I go to Alton Towers I have a slightly different experience. Sometimes it is packed out with long queues and sometimes it's quiet. Sometimes good service, sometimes bad. Sometimes broken rides, sometimes not. Go on a good day, 5 star, go on a bad day, 2 star… Read Full Review

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★★★★☆

“Great day out”

Written on: 21/10/2013 by Heavymetal (1 review written)

One of the best days out ever. Only 1 ride broke when we were waiting which was disappointing but all in all a great time had by all… Read Full Review

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★★★★★

“Battle Galleons to the rescue”

Written on: 24/08/2013 by DaveyB12 (1 review written)

I didn't want to go, but my 12 year old daughter had her heart set on it. First thing we did was join the queue for Smiler, an hour later we gave up, being totally insulted by the rip off 'fast track' system. I was determined never to go again. But then we discovered 'Battle Galleons'... absolutely fantastic fun..Perfect perfect perfect. We went again the day after and had even better fun. That was the most fun I've had in years and am still on a high because of it… Read Full Review

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★★★☆☆

“Far to expensive.”

Written on: 04/08/2013 by kassel (1 review written)

I found it far to expensive. some of staff helpful but others did not seem intrested. Bit of a let down… Read Full Review

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★★★★★

“Brilliant! definately go again!!!! ”

Written on: 03/08/2013

My son and I went to the park for his first time. The time we spent there was amazing and we enjoyed every second of being there, we didn't want it to end! The most important thing was the atmosphere, it was so joyful. The one and only dislike there was, was a ride that really hurt youre legs. I think the ride is called 'Enterprise'. But overall it was brilliant and will go again… Read Full Review

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★★★★★

“Amazing Fun Day”

Written on: 18/07/2013 by ingram88 (1 review written)

We had a great day here last weekend, yes the weather helped but still having never been here I was surprised at how much there was to do… Read Full Review

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★☆☆☆☆

“Worst experiance of my life”

Written on: 17/07/2013

Just watch out you are being watched by un trained employees and if you are unlucy enough to be accused of interfering with children like one employee jumped to the wrong conclusion this company can ruin your Life, Job or even your Marrage with their over protective actions Stay well clear of any children and don't share any public communal dring machines or attempt to be pursuaded to having to sit next to anyone you dont know your likely to be accused of interfering with children especialy in… Read Full Review

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★★★★☆

“Erg”

Written on: 15/07/2013 by Dtbolger1 (1 review written)

Just stayed the weekend at the weekend in the Alton Towers resort hotel, with my wife and 3 children aged 11, 9 &8. The stay at the hotel was excellent with the staff excellent food excellent and my kids just loved splash landings. Our only moan was that the early ride time for hotel guests is not true. The park opens to the public at 9 and anyone who was in the park could get on the rides. The rides opened under early ride time are very poor and compared to recent years not worth… Read Full Review

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★★★★☆

“One of the better UK parks”

Written on: 19/06/2013 by Angels Sin (78 reviews written)

I went to Alton Towers a few months after returning from a trip to America where I'd been the many of the parks there. UK parks are never as good so I tried not to get my hopes up! Ok, so compared to America, the parks just don't match up, nowhere near the same amount of thought has gone into theming, queues, keeping the park clean, staff being welcoming, or even the rides. However, it wasn't all bad by any means. Firstly, I went on a fairly slow week day and there were no queues to get in… Read Full Review

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★★★★★

“its the best place to go and have fun ”

Written on: 28/03/2013

alton towers is so fun and their are lots of rides to go on and i would rcomend this to enyone even my frend who has never been befor dso you should go their nits gust a bit like segness a bit but much much funner… Read Full Review

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★★★★☆

“Great place”

Written on: 07/01/2013 by ripoffbritainrules (1 review written)

Alton towers is great and its like stepping nack in time to your childhood when you go there. The last time we went was in the summer last year and it was swarming with wasps, so much so we just couldn't enjoy the day. I think they should look at seriously dealing with this for next summer as it will put people off. I noticed there were a few wasp traps around but the werent doing much. They were even inside the eating areas and our kids were freaking out slightly. Everything else was… Read Full Review

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★★★★★

“It's amazing!”

Written on: 02/11/2012

Alton towers is great, I would recommend it to anyone. There are so many amazing rides there and are totally worth queuing for. The only things which is average it the queue times. You can be queuing up for ages for some of the bigger rides like Air, Nemesis and Oblivion. But all the rides are really worth it however you can get fast passes if you didn't want to queue. There is something for everyone which is why it has turned into an annual thing for me and family. I am now planning to go… Read Full Review

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★☆☆☆☆

“Customer services at Alton Towers”

Written on: 29/10/2012

I recently contacted alton towers for some further information about tickets by phone. After waiting 15 minutes at 10p per minute, my call was answered, then transferred 4 times before being answered by a rude and unhelpful woman who put the phone down on me. Poor customer service wont be going there again!!!… Read Full Review

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★★★★★

“Fantastic Day for my Birthday!! ”

Written on: 15/10/2012 by ClaireSmiles (1 review written)

I visited the park on the scarefest preview weekend. I left my house at 6.30am and got back home at 1.30am but it was worth it! I've been a few times and every time I go there's something new - Love it! It can be very expensive but I only go when I have 241 vouchers and when I can get a full car (living 170 miles away)! The queueing times can be long so the few extra hours at this time of year can be really beneficial! and the scarefest attractions are amazing! So well done! I didn't pay the… Read Full Review

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★★★☆☆

“good day out shame about the car parking”

Written on: 11/08/2012

visited alton towers on tue 7th august 2012 very expensive unless you book on line like we did saveing £20 per person a lot of money if a group what made it worse was the long drag buy foot from the car park to entrance almost half a mile the train chuttle sevice that used to run no longer in service so it seems?? once inside you are very ristricted by choice of food which seems very expensive. seems you either take the sting in the pocket or face getting a stamp pass out to walk all the way… Read Full Review

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