Expert Logistics Delivery Reviews

★★★★★
4.7 / 5
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Expert Logistics Delivery

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Latest Reviews

★★★★★

“Expert Logistics”

Written on: 24/11/2014 by GabrielleCarey (1 review written)

Helpful and considerate delivery staff, good communications, excellent job all round CDM51… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/11/2014

Regard to crew sp100i very professional friendly and excellent customer service would recommend to family and friends… Read Full Review

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★★★★★

“Two appliance delivery”

Written on: 23/11/2014 by 234May (1 review written)

Moved into a new build housing estate on 31st Oct. Address wasn't easy to find but the guys were patient and really pleasant. AV313 delivery team drove down the road with ease, we're quick and efficient and even took away all the packaging for free! Would defiantly recommend them… Read Full Review

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★★★★★

“Outstanding service from LDS 49 Phil and Jeff.”

Written on: 23/11/2014 by fennell77 (1 review written)

This morning I had a washing machine delivered, by two men who were amazing, helpful and caring. My husband was away with work the two men were such gentlemen, they helped me un pack my new washer and so thoughtfully carried my old one outside for me so I could carry on as normal and care for my children one if which is disabled. The service they provided me and my family was up and beyond the call of duty and my family and I are truely grateful. Thank you and all the best in the future!! I… Read Full Review

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★★★★★

“Range cooker delivery”

Written on: 23/11/2014 by Suefrance (1 review written)

I took delivery of a range cooker on morning of the 13th November which had only been ordered the previous day. The cooker had to first be navigated down the drive through a very 'tight' gateway and into the rear of the property. it then was taken aross an area of the garden covered in pebbles before being lifted up two steps and Into the conservatory before being lifted over another step and finally coming to rest in the dining area. I was very impressed with the efficient way this was… Read Full Review

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★★★★★

“1st CLASS SERVICE”

Written on: 23/11/2014 by Dollymolly (1 review written)

Just had a Oven & Hob delivered by delivery crew LA1 .like the fact they let you know est delivery times ie: morning or afternoon means your not kept in all day waiting. Text this morning to let me know est delivery time then a call to adivse they would be with in the next hour. Excellent service, professional & friendly ,would recommend them and use this service again .thanks guys… Read Full Review

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★★★★★

“Cumbrian Cottage”

Written on: 22/11/2014 by davone1 (1 review written)

Just had my washing machine delivered by crew members SP33, very satisfied, they disconnected my old washing machine gave me time to clean the space before connecting the new machine, they checked for any leaks, tested the machine, and made sure I was happy with the placement of the new machine before they left, excellent service. Good job done !!… Read Full Review

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★★★★★

“They are experts”

Written on: 22/11/2014 by xyKing469 (1 review written)

I had a freezer delivered yesterday by . AV311 They were very pleasant, polite and helpful. It would be great if all delivery people were half as good… Read Full Review

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★★★★★

“Team SP50 Cooker Delivery”

Written on: 22/11/2014 by Marleee1974 (1 review written)

Delivered our cooker today 19/11/14. Rang and told us they were running late. Very friendly guys. Product arrived unblemished. Wont be installed till tomorrow… Read Full Review

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★☆☆☆☆

“No show and no call”

Written on: 21/11/2014 by stanley00 (1 review written)

Arranged a delivery over the phone last week. Got the confirmation text this morning with a 3 - 7pm delivery slot. It's now 7.30pm and no-one's answering the phone at EL. Took the afternoon off work. Not happy!… Read Full Review

Expertlogistics's Response to stanley00's Review

Written on: 24/11/2014

Thank you for leaving us this review.

I am so sorry that no-one called you about your delivery and that you were unable to get through to customer service.

I am unable to leave our email address on here, but if you would like to contact us through our website, I will look into what happened and have an advisor call you.

Many Thanks
Expert Logistics

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★★★★★

“re delivery”

Written on: 21/11/2014 by 473Vogel (1 review written)

my new cooker delivered on time and very well packaged , the delivery men van [AV311] were very helpful and polite . Will definitely use this company again and recommend them to family and friends… Read Full Review

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★★★★★

“delivery of my tumble dryer”

Written on: 21/11/2014 by CooperBarnes321 (1 review written)

Excellent communications, came when agreed, friendly, helpful, really nice men crew EX19… Read Full Review

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★★★★★

“tumble dryer delivery”

Written on: 20/11/2014 by whtf (1 review written)

just had a tumble dryer delivered by AV300 T-DAWG, great guys nothing was too much trouble for them. good employees… Read Full Review

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★★★★★

“The delivery men where very pleasant,i had a phone...”

Written on: 20/11/2014 by KarissaKennedy110 (1 review written)

The delivery men where very pleasant,i had a phone call 20 mins prior to delivery been dropped of, which i had a text informing me of a 4hr slot time I live on main road and in a flat up a flight of stairs, this was no problem to both delivery men.The company i oroderd the appliance's from chose an excellent choice to deliver their goods… Read Full Review

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★★★★★

“Excellent service from delivery men”

Written on: 19/11/2014 by Ritz1998 (1 review written)

I had an American fridge freezer delivered today by 2 very friendly, helpful delivery men. They unpacked the product and made adjustments for it to fit through 3 doors in to my house. Unfortunately the product did not fit in the allocated space and a phone all to the company was made. The product was very heavy but the delivery men hid their disappointment well! They never moaned or anything and took the product back out of the property. They had to put the handles and screws back on and wrap… Read Full Review

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★★★★★

“Great Guys”

Written on: 19/11/2014 by cartdoor (2 reviews written)

Crew number CDNA100 What a great crew they phoned before hand and were spot on time they were cheerful friendly and very helpful They were very polite… Read Full Review

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★★★★★

“A very good,friendly guys!Thank you CDN51!Brilliant...”

Written on: 19/11/2014 by juliamahina (1 review written)

A very good,friendly guys!Thank you CDN51!Brilliant service!… Read Full Review

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★☆☆☆☆

“Worst experience of a John Lewis purchase ever”

Written on: 19/11/2014

Ordered a built in oven from John Lewis which was delivered by expert logistics. Delivery late in the afternoon - they took our working old oven away first. - would not let us inspect the new one which was completely packaged. Said that they I had no responsibility if anything was wrong with it - we would need to contact John Lewis. On unwrapping the cooker it was quite obvious that it had received a blow to the front which had broken the nobs on the front. We are now without a cooker at… Read Full Review

Expertlogistics's Comment

Written on: 19/11/2014

Thank you for taking the time to leave us this review.

I am so sorry that the delivery crew did not unpack your oven and I need to look into why this did not happen and ensure that the crew are re-educated on our processes.

I am unable to post our email address on here (and I don't want you to put personal info on either) so if you could please contact us through our website, with a copy of this review along with your delivery postcode that would be a great help.

Many Thanks and apologies once again
Expert Logistics

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★★★★★

“Punctual, pleasant and helpful.”

Written on: 17/11/2014 by tenthG (1 review written)

No complaints. Delivery on time. Kept up to date with delivery time. No wasted day off work even delivered on a Sunday morning. Friendly and helpful drivers. Would recommend to others… Read Full Review

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★★★★★

“on time and efficient”

Written on: 17/11/2014 by Rose444 (1 review written)

All good on time and polite drivers… Read Full Review

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