Expert Logistics Delivery Reviews

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★★★★★
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Expert Logistics Delivery

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Latest Reviews

★★★★★

“Great Customer Service”

Written on: 27/07/2014

Got text on morning of delivery telling me of 4 hour time slot, then received telephone call from delivery crew to give me an approximate time, great if you're not able to stay in all day waiting. Arrived when they said, no fuss, no issues. Would reccommend… Read Full Review

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★★★★★

“very great team”

Written on: 27/07/2014 by 163Fitch (1 review written)

they was very friendly and helpful..they took all the packaging away and put the item in place for me.and set everything up.you could do with more delievery drivers like them… Read Full Review

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★☆☆☆☆

“Delivery, what delivery?”

Written on: 26/07/2014

Promised a delivery of a white goods item today, made provision to be available and emptied kitchen in expectation. Got a phone call in the middle of the delivery window telling me the van had broken down and there would be no delivery. Surely another vehicle could resolve - no other vehicle. What about a rental vehicle - no rental vehicle. In summary, a logistics and delivery company that can neither manage logistics nor deliver. Spoke to call centre but it was a case of "computer says no"… Read Full Review

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★☆☆☆☆

“Not the first time that they've blocked this driveway”

Written on: 25/07/2014 by Dwyerdv446 (1 review written)

It is illegal to block access to a driveway in this country, but their drivers appear not to know the law. It doesn't matter how short the time they claim to be there for - they don't know whether they are impeding emergency / disability access or preventing residents from getting to appointments. On both occasions there was clear parking space in front of normal pavement areas with room to move the vehicle on either side with driveway entrances. Instead they block access right across a shared… Read Full Review

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Expertlogistics's Comment

Written on: 25/07/2014

Hi

I am so sorry that this has happened to you twice. We certainly expect the crews to park in an appropriate space and not block a drive way. If you could please email us your post code, this will enable us to trace the crews and ensure that they are briefed. If you could please also copy this review onto the email that would be a great help.

Apologies once again
expert logistics

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Jemima777's Comment

Written on: 26/07/2014

I have already phoned the company and given details of postcode, date and time and the number plate of the vehicle in question. [I'm the same poster as originally above, now with registered ID].

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★★★★★

“brilliant service”

Written on: 25/07/2014 by Hudsonlj28 (1 review written)

They were great, they let me know what time slot i had and were very helpful and pleasant… Read Full Review

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★★★★★

“ dishwasher deliverey”

Written on: 25/07/2014 by Vaughnw408 (1 review written)

They were a great delivery service. I received the delivery this morning. I was kept informed by text and it was straight forward . no problems… Read Full Review

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★★★★★

“American Fridge Freezer”

Written on: 24/07/2014 by keencamper (1 review written)

This was a large item delivered on a very hot day. The 2 men were both careful and considerate and worked hard so as not to damage my home or the new fridge freezer they were delivering.I was very pleased to receive a text message from the driver giving an estimated time for arrival so that I wasnt waiting in all day unnecessarily. More than happy with the service… Read Full Review

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★★★★★

“Fridge/freezer delivery”

Written on: 24/07/2014 by MrsBW (1 review written)

My husband and I ordered a large American style fridge freezer from Appliances Online and asked for it to be delivered on Thursday. We were very pleasantly surprised to find two cheerful delivery men (crew number LA17) on our doorstep at 8:30am. They brought the appliance round the back where there is better access to the kitchen then very helpfully removed the packaging and took it all away. They then very efficiently put our new fridge exactly where we wanted it. Excellent service, polite… Read Full Review

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★★★★★

“Excellent”

Written on: 24/07/2014 by Marinajane (1 review written)

What an excellent courteous team delivered my fridgefreezer today. They phoned me so that I knew exactly when they would arrive. When they delivered the item they removed all packaging and placed the freezer carefully and politely making sure it was plugged in. They explained when the item could be used and again were polite and friendly before they left. I would have every item delivered by this fantastic duo if I could. Brilliant work lads and thank you… Read Full Review

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★★★★★

“EXCELLENT SERVICE, DELIVERY MEN WITH A SMILE”

Written on: 23/07/2014 by KAY52 (1 review written)

BEST DELIVERY SERVICE IV HAD TO DEAL WITH, DELIVERING A RANGE COOKER IN THIS WEATHER NOT EASY. GOT THROUGH THE FIRST TWO DOORS EASY, THIRD DOOR A PROBLEM, SO THEY WENT THE EXTRA MILE AND TOOK OFF PACKAGING (WHICH I HADN'T PAID FOR)TO PUT IT IN THE ROOM I WANTED AND THEN TOOK PACKAGING AWAY WITH THEM! CREW(AV117) WERE HELPFUL AND HAPPY DELIVERY MEN WHAT MORE COULD YOU ASK FOR, EXCELLENT SERVICE… Read Full Review

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★★★★★

“Excellent Service.”

Written on: 23/07/2014 by 28tom. (1 review written)

Brilliant service from Crew No. Sp 100i Text sent at 7-00am quoting delivery slot, then followed up with a phone call telling me that they were only 20 minutes away. On arrival both the men were very friendly and pleasant. Removed the old appliance and installed the new one and examined it for any external damage or scratches. All in all the service was excellent, keep up the good work crew Sp 100i… Read Full Review

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★★★★★

“SR84AP ”

Written on: 23/07/2014 by Flores366 (1 review written)

Very helpful, friendly, on time, goods delivered in good order would recommend to everyone I know… Read Full Review

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★★★★★

“Friendly and Knowledgable”

Written on: 23/07/2014 by 122Clark (1 review written)

Careful and quick delivery of a large side by side fridge. Great job… Read Full Review

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★★★★★

“No better service”

Written on: 23/07/2014 by 299Casey (1 review written)

call booked at time of order driver phoned to say he would be arriving between 10 and 11 arrived 10.20 nothing was to much trouble… Read Full Review

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★★★★★

“Fantasic customer service!”

Written on: 22/07/2014 by freefromfairy (1 review written)

Very friendly and helpful delivery man, EX3A, from sending me a message about delivery time to cheerily installing the device and removing the old one. Brilliant!… Read Full Review

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★★★★★

“spot on delivery”

Written on: 22/07/2014 by Lucian247 (1 review written)

fast and efficient did exacyly what was required of a delivery service… Read Full Review

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★★★★★

“exellent prompt service”

Written on: 21/07/2014 by stevebarwin (1 review written)

The guys who delivered two items to me Scott& Barkley AV311 were very prompt, professional and imformative… Read Full Review

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★★★★★

“Excellent service”

Written on: 21/07/2014 by Hanny172 (1 review written)

Crew no. Sp100i lovely friendly people easy transaction would recommend… Read Full Review

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★★★★★

“My delivery today”

Written on: 21/07/2014 by Patriciav114 (1 review written)

The delivery drivers phoned first thing this morning for the delivery of my new cooker to let us know the time frame for the delivery,Also phoned to say exact time they would be.When they arrived they were as helpful as possible and very careful with the goods.They also put them exactly where we needed them,They were also extremely polite and i can say i rec'd first class customer service from these two gentlemen… Read Full Review

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★★★★★

“Fridge/freezer delivery comment”

Written on: 20/07/2014 by Buchananei500 (1 review written)

I have had a fridge/freezer delivered this afternoon by YA1, I was very impressed by the information I received prior to the delivery and the thoughtful way they carried out the delivery,we are a small, Low support learning Disability Project and they went the extra mile going out of their way to be helpful, they deserve to be acknowledged, Thanks Guys. lyn, Deputy manager… Read Full Review

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