Gem Select www.gemselect.com Reviews

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3 stars
Average rating for this product is: 3 out of 5

From 0 ratings and 10 reviews

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Average Ratings for Gem Select www.gemselect.com

  • Customer Service3.3 stars
  • Quality of website3.6 stars
  • Value for Money3.1 stars
  • Overall rating3 stars

10 Reviews For Gem Select www.gemselect.com

  • Betty Fett Rank: Lance Corporal 20th Aug 2009

    Reviewer rating: 5 stars


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    Shipping is faster than anything bought and shipped here in the states. Mine came in 3 days and could be tracked all the way. I did return a gem but had no problems with delivery or refund thank goodness. Customer service was excellent with all my requests. Wanted eyes on to see actual color of gems and Gem Select were extremely helpful. Have used them twice. Very happy both times. Will use again.

  • subtle12 4th Jul 2009

    Reviewer rating: 0.5 stars


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    The merchandise from Gem Select always looks better than when it arrives.
  • izardak 17th Jun 2009

    Reviewer rating: 5 stars


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    Used Gem Select 3 times. There was an issue once which was quickly settled in my favour. Other time I had a complex request for shipping the order to multiple ppl and they did so quickly and accurately. Accurate goods description, good customer service.
  • Guest 17th May 2009

    Reviewer rating: 0.5 stars


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    Gem Select seem very professional until you make a return. Do not listen to them about not insuring the value of the return. They tell you to send it back with a value mark for under $20 so they don't have to pay customs, but if they loose your item, like mine, you are out the entire amount. You need to send items back via Fedex, not USPS. Its a nightmare.
  • Guest 1st May 2009

    Reviewer rating: 4.5 stars


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    I have used Gemselect on numerous occassions. They have always sent me exactly whatI ordered and the stones are very beautiful. I will continue to use them
  • Guest 16th Jan 2009

    Reviewer rating: 4.5 stars


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    Very fast shipping from Thailand to Conus. Gems were as advertised. Compared to some other the other gem dealers on the web I've dealt with Gem Select are very professional.

    Will definitely do more business with this proprietor.
  • barbarabenn 22nd Dec 2008

    Reviewer rating: 4.5 stars


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    Excellent will be returning to make more purchases! Ordered one sapphire and one tourmaline, both arrived within 3 working days and appeared to be the exact stones shown in both pictures.Smooth transaction and very well set out website, easy to use and informative. Will definately be buying more gems from Gemselect. Gems are a little darker than they appear on the website.
  • Guest 15th Dec 2007

    Reviewer rating: 1 stars


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    Slightly disappointing and unethical. Shipping was quite expensive and items received were not actual items pictured and star stones were not starry.
  • siamgem 3rd Dec 2007

    Reviewer rating: 0 stars


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    I was unsure about purchasing from gemselect but felt reassured by they're professional website which turned out to be a veneer disguising what I can only describe as a shambles company. My credit card was double charged and the items weren't even sent, and after complaining through email, and telephone I have been left in limbo without so much as an apology or refund. The manager speak bad english and wouldn't help me. I feel like my money has been taken for nothing.
  • jameswell Rank: Lance Corporal 4th Oct 2006

    Reviewer rating: 4.5 stars


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    These guys at Gem Select seem to be honest and straightforward to deal with, compared to many other sites in the gemstone business. They have a guaranteed return policy if the customer isn't happy with their purchase, but I haven't tested it yet.