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| Value for Money | 10/10 |
|---|---|
| Overall rating | 9/10 |
Full review by
Ken Brown
on 6th Jan 2004
User Rating : 9
Respect :
0
Good Points: List unique issues, actions, bugs or change requests. Assistance with following the resolution process as defined by the users. Quick editing capabilities. Ability to archive and un-archive records as needed. Maintain a communication thread for each unique record entered. Create printable reports of each requested record.
Bad Points: The tool is somewhat trust dependent because it does not offer password security for all changes. However, the communication stream associated with submitted items is secure.
General comments: The 20s Change Coordinator tool is a quality low cost alternative to assist with managing issues, action items, bugs, and/or change requests. It integrates easily and has a straight forward user interface. We created an individual file per product and was able to effectively manage the testing process for our remotely located team members.
Ken Brown's review and ratings | 127 words
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