Digital Media Store Reviews - www.digitalmediastore.co.uk

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★★★★☆
4.3 / 5
From 9 reviews
89% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“I wanted an electronic cable release for my Pentax...”

Written on: 04/03/2010

I wanted an electronic cable release for my Pentax K20D camera. Manufacturers recommended price was £49. Cheapest "Official" site was £43.
Digital Media Store price was £7.99!!! Ordered online Sunday evening, Item was despatched Monday morning and was delivered 1st class post Tuesday morning. The item works a treat. You can't beat that for service… Read Full Review

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☆☆☆☆☆

“When you want to send an item back they make you email...”

Written on: 22/07/2008

When you want to send an item back they make you email them about 3 times to clarify you want to send the item back! Total bureaucracy! When you do get accepted and send your item back they don't give you the refund for 30 days! They keep a good cash flow whilst you're left out of pocket for 30 days!… Read Full Review

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Digitalmediastore.co.uk's Comment

Written on: 07/09/2009

It's a shame this anonymous customer did not check their facts before writing the review.
<br/>
<br/>Firstly unlike many 'UK' websites, English is our first language and we can read and understand when a customer wants to return something to us however we are obliged to request acknowledgement and acceptance of our terms of return (for non-faulty items only). If someone does not confirm acceptance then we will naturally send the request again.
<br/>
<br/>Secondly the suggestion that we do not issue a refund for 30 days is categorically and wholly untrue. What this customer is referring to is the fact that we quote our LEGAL obligation that for any item returned under Distance Selling Regulations we must issue the refund within 30 days. We state "A refund for the returned goods will be made as soon as possible and in any event within 30 days of cancellation". This does not say 'refunds aren't given for thirty days' and we NEVER withhold a refund until the 30 days is up; we aim to clear any returns fully (i.e. issue the refund) within a week at most of a return being received.
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<br/>The refund for this customer would have been no different and we can guarantee, even without knowing who they are, that the refund was processed promptly and in much less than the alleged 30 days.
<br/>
<br/>Clearly we're sure anyone would agree that to place an order with a website for which they rate Quality of website and Value for money as zero is somewhat strange and this person seems to be trying to be critical for the sake of being critical.
<br/>
<br/>We trust the other reviews will enable potential customers to make a balanced judgement regarding the accuracy of this review
<br/>
<br/>digitalmediastore
<br/>

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★★★★★

“Excellent service at Digital Media Store. Easy to use...”

Written on: 06/03/2008

Excellent service at Digital Media Store. Easy to use web site. Ordered a battery charger and battery for a Panasonic camera on Monday morning, delivered Tuesday morning, less than 24 hours. Ordering online can be fraught with problems, but not from this store… Read Full Review

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★★★★★

“For my mother's birthday (on New year's eve, a very...”

Written on: 28/02/2008 by raehippychick (28 reviews written)

For my mother's birthday (on New year's eve, a very awkward time to have it if you ask me!) this year I decided to buy her a digital photo frame as she is beginning to get the hang of modern technology quite well and also really enjoys her photos, particularly now that she has twin three year old grandsons as well as a twenty year old grandson who often sends her pictures via email. After having a good look round and finding that most places had sold out, so she had to wait a few days for her… Read Full Review

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★★★★★

“Delivery from Digital Media Store was speedy. The...”

Written on: 27/02/2008 by A M BARTLETT (1 review written)

Delivery from Digital Media Store was speedy. The product was very good, and the price was very very good… Read Full Review

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★★★★★

“I ordered penny batteries and a battery for my...”

Written on: 07/12/2007 by manxmike (1 review written)

I ordered penny batteries and a battery for my camcorder, not only were thay cheaper than I could get on my local high street but they arrived within 48 hours.
The product, delivery and overall service is excellent.
Well recomended store.
Thanks… Read Full Review

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★★★★★

“I ordered some batteries from Digital Media Store that...”

Written on: 04/10/2007 by valseeley (1 review written)

I ordered some batteries from Digital Media Store that were unobtainable in High Street stores. They arrived the next day in less than 24 hours. I heartily recommend them. This is the best service I have ever had online. Brilliant!… Read Full Review

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★★★★☆

“There's no 'phone contact with this web-only company. ”

Written on: 05/06/2007 by mosart (1 review written)

There's no 'phone contact with this web-only company.
But their service was flawless. We had wasted time and money
with other rubbish companies and products.
Please keep it up!… Read Full Review

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★★★★★

“Two of five items not in stock at Digital Media Store...”

Written on: 01/10/2006 by kiteman (1 review written)

Two of five items not in stock at Digital Media Store - email notification received within 4 hours of order being placed. Substitutes requested by email, again 1 out of stock - same prompt response, suggesting 2 alternatives. Once finalised, the full order dispatched same day and received the following day… Read Full Review

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