Costa Reviews

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★★★☆☆
3.2 / 5
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Latest Reviews

★★★★★

“Costa Coffee ”

Written on: 22/05/2014 by Sheehanjm1966 (1 review written)

Costa Coffee, top quality but reasonable prices! I would recommend Costa to everyone. I recently was on holiday in India and visited a Costa Coffee out there. It was filled with the same welcoming staff as over here. Great prices, great staff… Read Full Review

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★☆☆☆☆

“Apalling”

Written on: 04/03/2014 by Scottib100 (1 review written)

After being unhappy with the service I complained and in return recieved a voucher… Read Full Review

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★★★★☆

“My fav cuppa beyond tea”

Written on: 17/12/2013 by SaifulHasan1 (7 reviews written)

Costa is bringing coffee to the farthest reaches of the world. Last month was in India on business and they do have the most awesome Darjeeling but decided to go the nearby costa for a comparison. Almost as good as the one back home but little more than a quid was the total bill. Well short story, Costa Rocks anywhere in the world they go… Read Full Review

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★★★★★

“Friendly staff were very accommodating !!! ”

Written on: 09/12/2013 by Platinum7476 (1 review written)

I don't normally review places but felt that having had a lovely experience, the company should know. I was christmas shopping with my husband and two young boys in the Valley Road area and decided to take a break. Not being a coffee drinker I do not normally frequent your shop, an error that has since been corrected. Your staff were not only clean and smart in appearance, they also went out of their way to advise myself on the selection of alternative drinks as well as persuading my husband… Read Full Review

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★★★★☆

“Great Staff and Great Coffee”

Written on: 09/12/2013 by yeldor (2 reviews written)

After visiting Costa in Valley Road Retail Park Bradford I felt I had to let you know how helpful and polite the staff was and as usual the coffee was just right. I love the Christmas extras. Its just what was needed in the midst of Christmas shopping… Read Full Review

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★★★★★

“I Love Costa Coffee Especially New Range Chocolate Orange ”

Written on: 05/11/2013 by davidj71 (13 reviews written)

I went in to a new Costa Coffee shop in Manchester near the town hall and tried their new winter range it is delicious so what’s in it you may ask well coffee hot chocolate orange syrup it’s like a Mocha but with a real twist on top they spray fresh cream and sprinkle dark chocolate to finish it off!! And WOW is it stunning in every way so if you want to try something really different head over to your nearest Costa and ask for it you will love it. O yes the staff there are really friendly… Read Full Review

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★★★★★

“Stafford Costa”

Written on: 28/09/2013

Always excellent service, with really helpful staff - nothing is too much trouble for them. Coffee is always made exactly as requested and cakes are delicious… Read Full Review

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★★☆☆☆

“HELENSBURGH COSTA”

Written on: 25/09/2013 by jimmypunter (18 reviews written)

This shop has scratched tables, no mats or tablecloths and a mass of kids running around whilst the mums all sit, have their morning chat, and just let the kids run wild. It's just a matter of time when some kid runs into someone carrying a cup of hot coffee and they get scalded. Then, of course, mummy would be seeking out the "no win - no fee" lawyers for a claim. STAFF IN COSTA HELENSBURGH - get your act together and stop these kids running round like spoiled brats. HELENSBURGH MUMS - go… Read Full Review

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★☆☆☆☆

“inconsistancy and no value for money! go elsewere!”

Written on: 22/08/2013

I have visited lots of Costa Coffee shops as I travel around a lot. My favourate has to be Queens ferry as they are the only Costa that actually know what a nice drink tastes like! All the other shops such as Liverpool, Birkenhead, London, Chester, Speke, Birmingham and ellesmere port have no clue and make drink making seem like rocket science! Costa started doing a drink called the cooler. The first time I tried it in Queens ferry I was hooked! So when I got to my home town of Liverpool I… Read Full Review

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★★★★☆

“West Hampstead branch”

Written on: 19/06/2013 by Angels Sin (82 reviews written)

This is a review of the West Hampstead branch which I tend to visit up to 3 times a week - I would go more often but it is on the pricey side! Despite being right next door to a Starbucks and a Nero just up the road, I always pick Costa. This is for a few reasons, unlike Starbucks, it's light and cosy looking inside. They always seem to have seats available and the service is really good, fast and friendly. Sometimes first thing in the morning they have a queue reaching the door as they're… Read Full Review

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★★★☆☆

“The coffee has changed and the shops are always overrun...”

Written on: 28/05/2013 by peevedisanunderstatement (15 reviews written)

I'm writing about my two local Costas in Watford. We used to frequent them very often and still purchase coffee tabs from there for our machines at home but lately there has been a stark difference in the taste of their latte's - we kept having to send them back and in the end the manager said that the recipe has been changed and so that's that i suppose - we can't enjoy our favourite cup again. Why fix something that isn't broken is my question. The other issue i have is that the stores are… Read Full Review

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★★★★★

“Perfect signature coffee”

Written on: 12/03/2013 by Maya-Davidson (3 reviews written)

I am definitely a fan of the brand. It's my favorite thing in the morning to get a steaming hot cup of coffee for the road. I also like the service - the staff is always smiling and polite regardless of the customers' attitude. I would definitely recommend every branch of Costa as they are all perfect… Read Full Review

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★☆☆☆☆

“Andover Hants Costa Coffee ”

Written on: 11/03/2013

Disgusting Toilets. Great new refurbishment and lovely staff. Unfortunately the housekeeping is diabolical. Until the toilets are kept clean I will, reluctantly, drink my coffee elsewhere… Read Full Review

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★★★☆☆

“Costa costs a lot”

Written on: 04/03/2013 by JennaCutly (2 reviews written)

Almost dropped my purse this morning when I was told how much I had to pay for a black coffee. Way too expensive. When did prices get this high?… Read Full Review

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★★☆☆☆

“Guildford Costa - stale cakes and the slices are shrinking”

Written on: 06/02/2013

I used to love visiting Costa. Over the last few months I've noticed that the portion size of their cakes is shrinking. I bought a slice of carrot cake to go with my coffeee at Costa in Waterstones in Guildford last week and it was as hard as a biscuit. Took it back and got my money back… Read Full Review

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★★☆☆☆

“Bad service, cold coffee”

Written on: 01/08/2012 by headjess (7 reviews written)

Costa in their own mission statement say and I quote "our mission is to rid the world of mediocre coffee", this makes me smile as I think my instant coffee at home rank higher than my experience at Costa of late. Now I use to really like Costa but of late the service I have received and the poor product are for me unacceptable from such a well established brand. My last two visits have resulted in having to ask for drinks to be remade and not interested, below standard service. I have… Read Full Review

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★★★★☆

“The best of 'em”

Written on: 12/07/2012 by derekbywater (4 reviews written)

First let me say that there is no excusing the price American style coffee shops charge. Why we are happy to pay £3 for a coffee which costs them buttons to produce is completely beyond me - but when you're going up and down the country, the choice is limited and the company is picking up the tab, Costa is the best of the lot. Coffee The coffee at Costa has a rich (not too smoky and not too bitter) flavour. Unlike many other chains who can make a reason Americano, but have latte's that taste… Read Full Review

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★★★★☆

“Depends ”

Written on: 27/06/2012 by Nickoftheshire (1 review written)

We go to Costa weekly sometimes as a couple sometimes with the kids. In general we are happy with the service and product but like all services it depends on the venue and the person serving. In our experience if you go to a Costa that is in a Tesco or at a motorway services then don't expect much, I don't no why but they nearly never quite make the cut. If you go to a Costa that is on its own the service is mostly good unless you are unlucky enough to get the trainee, but we all need to… Read Full Review

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★★★☆☆

“Pricey, but acceptable”

Written on: 22/06/2012

I go to Costa at least twice a week and spend a good hour in there every time I go. "You must love the place" I hear you call. Errr....No, but what Costa lacks in some areas it make up for with it's steer distribution. Every random pub, petrol station, pet shop and swap shop (in fact everyone everywhere) seems to be selling Costa these days, and luckily for my small town we have been touch by that invasion too. I say luckily, because otherwise we'd have to sit with our kids in a pub that… Read Full Review

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★★☆☆☆

“Not really”

Written on: 07/06/2012 by scozp71jja (2 reviews written)

To tell you the truth, I am not really satisfied with the service nor with the staff. Think they can do better… Read Full Review

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