UK Park & Fly- Reviews - www.ukparkandfly.co.uk

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★★★★☆
3.9 / 5
76% of users recommend this
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Latest Reviews

★★★★★

“Excellent service!”

Written on: 06/08/2014 by RitaSilva (1 review written)

I don't usually write reviews but in this case I felt that I had to do. Because the service was really great. First, my husband and I were greeted by a very friendly man which took our car away. Soon after that my husband realised that he forgot his phone in the car. But once he went back to the parking the car wasn't there anymore, it was taken to the garage, as he couldn't wait the staff promised that they would save his phone, and that was what they did. When we came back from our holidays… Read Full Review

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★☆☆☆☆

“Pretty sure they used my car while I was away”

Written on: 13/02/2014

In terms of dropping off the car and collecting again I give them 5 Stars, no problems at all and all ran like clockwork. However..... My car has TWO separate trip computers and the counter in the speedo. I always reset one of the trip computers and the counter every time I fill up and I always fill up from almost empty. So, imagine my surprise when there was a 100 mile discrepancy between the two when I got back from holiday.... I have contacted UK Park and Fly on this matter and received no… Read Full Review

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★☆☆☆☆

“AIRPORT NO SHOW FOR MEET AND GREET”

Written on: 25/01/2014 by Huntroyde18 (1 review written)

We recently made a booking with this company as we were on an early morning flight from Manchester and wanted the convenience of a Meet and Greet as we had lots of bags and ski's. As requested by the confirmation email we started ringing the quoted number 20 minutes from the airport but repeatedly got the O2 answering service. Despite numerous calls and leaving messages we never recived a call back. As a result we were left with no alternative but to park on the long stay car park, where… Read Full Review

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★★★★★

“Impressive Service!”

Written on: 27/11/2013 by Kevin-Stanton-King (1 review written)

A very impressive service, hence this being the third time I have used this company. They are always present promptly even when I was delayed by 2 hours and not there for my alloyed time. Little Things like the on-the-day text with the contract numbers that can be dialled direct from the message save a great deal of time and effort. Will happily use again and recommend to friends… Read Full Review

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★★★★★

“Really great service”

Written on: 25/11/2013 by Richard.Gray (1 review written)

Really great service..best meet and greet we've used!… Read Full Review

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★★★★★

“The service was superb from start to finish.”

Written on: 18/11/2013 by SARAH-LAKEMAN (1 review written)

The service was superb from start to finish. We rang the number given moments before arriving at Terminal 4 and a very polite man was there within minutes. Same good service on way back. Great value for money as well, I would use this company again any time and I plan on telling my friends… Read Full Review

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★★★★★

“Fantastic service”

Written on: 15/11/2013 by KellyAvery (1 review written)

Fantastic service, I'm a travel agent and I will be recommending your services to my customers… Read Full Review

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★★★★★

“101 per cent impressed with every aspect of the service”

Written on: 14/11/2013 by Geoffrey.Alan.Mills (1 review written)

We were 101 per cent impressed with every aspect of the service.  On arrival we were even given help with my husbands wheelchair, a disabled only use trolley was fetched for us and assistance given with loading the luggage....just fantastic service.  We have recommended, and will continue to recommend, your company to our friends here and in Cyprus… Read Full Review

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★★★★★

“5 star for UK Park and Fly from booking to parking”

Written on: 13/11/2013 by Sophie_Dymond (1 review written)

This service is amazing, not sure why we've not used it before! Would recommend to everyone especially to those with children and lots of luggage, to park outside the terminal door and put your cases straight onto a trolley was great with our 20 month old.  We called when we were 20 minutes away and were asked to park at the end of the departures where it would be quieter, unloaded our luggage then a nice lady arrived and said to my husband you must be Mr Dymond. She made sure we had… Read Full Review

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★★★★★

“A first class service. 10/10”

Written on: 29/10/2013 by Ian_Roden (1 review written)

great service from uk park and fly. on arrival at the terminal the driver was already waiting for me and was very polite. when I flew back to the uk, I phoned the driver to tell him I had cleared customs and within a few moments I was in my car. I would recommend uk park and fly to everyone as it is a first class service. 10/10… Read Full Review

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★★★★★

“...service they provide is second to none.”

Written on: 28/10/2013 by Ronald-Gilbert (1 review written)

We now only use Ukpark&fly , maybe 7/8 times in the last 18 months . The service they provide is second to none and great value for money as they were actually cheaper on one occasion than an off airport car park , without all the fuss of being bussed in . They provide a service exactly what it says on the tin , meet you at your terminal , help unload your luggage and on return will be waiting at your arrival terminal . Smart and courteous staff who we trust to look after our car while we are… Read Full Review

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★★★★★

“Service was excellent. Driver could improve on a few...”

Written on: 15/10/2013 by Jennifer.Sanderson (1 review written)

Excellent service. Prompt pick up on return. Only comment was that the driver left a large undrunk cup of coffee in the car - which I had to dispose of. As we were two ladies travelling on our own, it would have been helpful if the driver had offered to help us lift our cases into the car… Read Full Review

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★★★★★

“the whole operation was smooth”

Written on: 10/10/2013 by Michael-Gill (1 review written)

Easy to book at a very good price, the whole operation was smooth, from calling to say we were on our way, to being greeted by your driver. On return it as fantastic to have the car waiting for us. Have informed my friends of the great service we experienced. We will book again for September … Read Full Review

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★★★★★

“Excellent service.”

Written on: 28/09/2013 by Jacqueline_Hubbard (1 review written)

We used UK Park & Fly for a weeks holiday in June with friends. They were so efficient. We rang 20 minutes before our arrival and they were waiting for us. The gentleman helped unload our cases, checked the car and we were off. On our return we rang as soon as we had picked up our luggage, went outside to where we had met him the week before and the same man was there with our car. The smoothest and easiest way to park your car when you go on holiday. I have used them before and will continue… Read Full Review

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★★★★★

“We are always happy with the service offered.”

Written on: 24/09/2013 by Bianca.Powell (1 review written)

We continue to UAE UK park & fly as they ensure they use only the best providers. We are always happy with the service offered… Read Full Review

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★★★★★

“I was so impressed with the service!”

Written on: 18/09/2013 by Sally-Nye (1 review written)

I was so impressed with the service! The attendant arrive as we pulled up at Gatwick south terminal, he was so charming and put us at ease immediately. He then explained why he was checking the car for scratches and dents etc, gave us the paperwork and drove the car away. When we returned, we called for the luggage reclaim and by the time we got out of the terminal he was there! It was brilliant, no waiting for buses, or trying to find the right car park. Will recommend to everyone going on… Read Full Review

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★★★★★

“the staff were excellent, efficient and friendly”

Written on: 16/09/2013 by LynnDavidson (1 review written)

I thought the price was very competitive, the staff were excellent, efficient and friendly. And the service was fast and very efficient. Will definitely use you again… Read Full Review

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★★★★★

“A very impressive service”

Written on: 11/09/2013 by Kevin.Stanton-King (1 review written)

A very impressive service, hence this being the third time I have used this company. They are always present promptly even when I was delayed by 2 hours and not there for my alloyed time. Little Things like the on-the-day text with the contract numbers that can be dialled direct from the message save a great deal of time and effort. Will happily use again and recommend to friends… Read Full Review

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★★★★★

“Staff was very helpful and friendly.”

Written on: 06/09/2013 by Iryna.Edwards (1 review written)

Thanks UKparkandFly company for great service. My airplane was 5 hours later and car was on place very quickly.Staff was very helpful and friendly. I will definitely use this service again… Read Full Review

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★★★★★

“I was extremely pleased with the service.”

Written on: 27/08/2013 by Emma-Ikonen-Cadman (1 review written)

I was extremely pleased with the service. I have never used a service like this before and thought that there might be complications and difficulties over meeting and pick up but in fact the whole process was simple, professional and friendly.  I was particularly pleased when we arrived back at 2a.m. (one and a half hours later than predicted) and we were met with politeness and no complaint over our late arrival.  I would certainly have no hesitation in using your company again and have… Read Full Review

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