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1- Activ Hair www.activhair.co.uk Review

  • Full review by
    kkeerrrryy Rank: Sergeant
    on 24th Sep 2006


    User Rating : 0
    Respect : 0

    Good Points: The products were less than anywhere else I found but this becomes irrelevant when they don't turn up.

    Bad Points: Appalling customer care Desultory staff No communication whatsoever Terrible delivery times (still waiting)

    General comments: I placed my order with Activ Hair (www.activhair.co.uk), received no confirmation email as the site stated I would do. I went back to the site after a week and tried to log in (I had the correct email address as my computer had stored it), but the site claimed that my email address was unrecognised. I left it another week and phoned the number given. Got through to a rather unfriendly woman who said she'd get back to me the next day. A day later I received one of the products I requested but the shipping statement did not include the other item I had ordered or gave any indication of whether it was to follow or even in existence. I did not receive a call from the delightful staff member I spoke to and assume that they will just send my item when they feel like it. I am going to call them tomorrow and ask where my product is.
    kkeerrrryy's review and ratings
    | 195 words | 1 comment added.


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