Activ Hair www.activhair.co.uk Reviews

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Average Ratings for Activ Hair www.activhair.co.uk

  • Quality of website1.5 stars
  • Value for Money0 stars
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1 Review For Activ Hair www.activhair.co.uk

  • kkeerrrryy Rank: Sergeant 24th Sep 2006

    Reviewer rating: 0 stars


    kkeerrrryy's review has yet to be rated - Be the first!
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    Good Points: The products were less than anywhere else I found but this becomes irrelevant when they don't turn up.


    Bad Points: Appalling customer care
    Desultory staff
    No communication whatsoever
    Terrible delivery times (still waiting)


    General comments: I placed my order with Activ Hair (www.activhair.co.uk), received no confirmation email as the site stated I would do. I went back to the site after a week and tried to log in (I had the correct email address as my computer had stored it), but the site claimed that my email address was unrecognised. I left it another week and phoned the number given. Got through to a rather unfriendly woman who said she'd get back to me the next day.

    A day later I received one of the products I requested but the shipping statement did not include the other item I had ordered or gave any indication of whether it was to follow or even in existence.

    I did not receive a call from the delightful staff member I spoke to and assume that they will just send my item when they feel like it. I am going to call them tomorrow and ask where my product is.